Best experience I’ve had shopping for a mattress, which in my opinion is the most difficult purchase to make. I was greeted warmly by Mary in the Topeka, KS store. She ask me pertinent questions regarding my current mattress, why I was shopping for a new one, etc. She advised looking at the mattresses they had in stock and showed them to me starting with good and going up to best. She was very patient, informative and encouraging. I purchased the best and I feel like she gave me a good deal on it. I’ve slept on it for two nights and my back is feeling better already. Thank you Mary!
Went in not sure what we exactly wanted or needed. Curtis and his associates were great to work with. They went into great detail about the mattresses and the adjustable beds. Helping us to decide what would best fit our needs. I feel like they went the extra mile by having competitive prices and even helped get us financed. Totally recommend shopping at the mattress hub for your mattress needs
It was really nice to be able to go in and not get hounded, for me personally that makes me walk out the door. Its always a better experience for me to find something I like and letting them know. The guy did greet us as we came in and let us know that if we needed anything to let him know. Simple, easy, and not pushy just the way my wife and I like it. I couldve gave them four stars though because they didnt have enough samples to compare, but you can only fit so many in a store and thats not exactly their fault. So with what they had was a nice selection and we were able to find one we liked. So thank you again for not being pushy or a hound dog. Lol.
Ms. Mary was absolutely fantastic. She was able to answer all of our questions with confidence and thoroughly/patiently explained each mattress pros/cons. She was able to guide us into the perfect mattress! She is extremely knowledgeable and we feel super confident with our purchase! Thank you, Mary!
Mary helped me decide which bed to buy. She listened to what I was looking for and why and also to past experience with certain brands that did not work well for me. I’m very thankful for her help and expertise and patience as I definitely took my time making a decision. I am looking forward to getting my new bed in just a couple days.
Pretty easy to work with, they don’t over pressure you into buying anything.
Went looking for bed for teenager. Curtis helped me. He is amazing! Answered all my millions of questions and even pulled some mattresses from back for daughter to try out. Ended up getting a whole set mattress and box spring. For under our price budget. Gonna be getting another one for me and hubby definitely gonna go back!
Today, we went mattress shopping. Weve been dreading honestly, knowing it would be a few hours out of our day. Mattress Hub was our second stop with so many choices..The sales guy listened to what we were looking for, asked a few questions and quickly narrowed down the best options. We were shocked at the price, not because it was high but because it included an adjustable base, sheets, a pillow..and FREE delivery on Monday that works with my schedule...for the same price if not less than what we would have paid at the first place. Thanks so much for saving us money, and a special thanks for saving us time!
We enjoyed the way the mattress grades were presented from the lowest to the best. I personally was looking for the temper pedic brand and when it was listed at top I was sold. Each quality was explained and we were allowed time to discuss each option. Sale price was an incentive and additional savings with free delivery was also important because we live out of town. We love saving money.
Mary was super helpful. Left the store feeling confident that she provided excellent service and knowledge about the mattress and base that I bought.
The experience we had at Mattress Hub was amazing! Mary was very courteous and understanding when explaining the differences between mattresses and figuring out our needs. She never came across like a salesperson, more she wanted to see what we liked and tried to find something that suited our budget and our comfort of mattress. We even came back on another day and again she was very patient with us. We found what we were looking for and hopefully once it gets here we will love it justasuch as we did in store. She also gave us info on what to expect with the mattress when it first arrives and how it will take 30-60 days to break in. We also received 100 day guarantee to where if we dont like it we can come back within that timeframe to get another mattress that may fit us better. Thanks so much Mary and Mattress Hub!
Staff courteous, thank you Mary Stithem for your patience and very informative regarding the mattress selections. Found a great mattress at a good price. Yes! I would shop here again!!
Mary was more then helpful to us when looking for a mattress! I will be recommending mattress hub to all my friends.
Best place in town with the easiest experience. We bought a bed a while back and came back for another from Bobby. Their prices and quality are the best in Topeka and their customer service is top notch. Delivery is always easy to arrange, professional staff, in and out. Start to finish, you will not be disappointed.
Was out and about today and decided to go into The Mattress Hub to see what deals they had compared to The Mattress Firm which I stopped in on a few weeks ago. Anyway, I was very impressed with the sales rep, Mary Stithem. She was quite knowledgeable and was able to answer my questions with ease. She told me what she could/would or couldnt/wouldnt do for me. She explained the differences in brands without overselling one or the other. Like her work ethic so I asked for her card. If you want to feel comfortable not pressured ask for Mary.
Mary was incredible! We got the mattress of our dreams and was never pushed into a decision! Mary also gave us a great deal!
Are experience was wonderful! Mary was so helpful with helping us make a decision on what mattress would be the best for our son. We would highly recommend the mattress Hub to anyone!
My husband and I went to Mattress Hub over Memorial Weekend to purchase a new mattress. The mattress we chose was not in stock, and we were told it would be five to six weeks before the mattress would arrive. We could not order the mattress without prepaying. Although this did not feel right, we wanted to purchase locally and were anxious for our new mattress. So, we reluctantly paid over $2,000.00 even though that little voice was saying, “Don’t do it.” Fast forward SEVEN weeks and multiple phone calls. You guessed it. NO MATTRESS. We are out over $2,000.00, have been given excuse after excuse, and have no timeline for when our mattress will arrive. We should have listened to that little voice telling us not to pay for something before we received the product. Best advice: buyer beware, stay away from Mattress Hub, unless you want to throw away your hard earned money, and continue sleeping on your old mattress.
I cant say enough about Curtis and Mary. Super helpful, even on a Sunday afternoon ;) . Very knowledgeable. Helped us pick out 2 mattresses and we are very pleased. It took a bit to ship. Once they had it in their store, they delivered next day. Before you order online or go to a furniture place, give Mattress Hub in Topeka a visit. You will be glad you did.
We are very pleased with the customer service that we received from Bobby. He is well informed about the products that they sell and answered any questions that we had. He even stayed an hour past his scheduled time with hope that we would return that day. The prices are very competitive and of course the quality is excellent. We even had next day delivery available for us. All the other stores delivery times ranged from 1-4 weeks. I just love my new bed. Thank you Bobby and the Mattress Hub!!P. Stroud
We went in to just try out some mattresses for when we move, but Bobby was so helpful the minute we walked in! He was so accommodating and friendly. We didn’t feel pressured or forced into anything at all, but thanks to him, we found our dream mattress just in time to pick it up before moving in 2 weeks. Out with the old and in with the new - all thanks to Bobby! I would give 10 stars if I could!
Great experience. Very quick and helpful with a great price.
Mary at the Mattress Hub in Topeka was very sweet, likeable and knowledgeable while helping me and my boyfriend find a mattress that fit our needs and worked with our schedule for the delivery process. I would highly recommend going here to buy a good quality mattress that will last!
We arrived at the store shortly after 4 pm. When we arrived we found a salesperson asleep at the desk. We stood around talking for a few minutes before he woke up. After he woke up he did at least ask what we were looking for but never introduced himself or asked for our names. After telling him what we would like to see he pointed at 3 mattresses and shouted the prices and said they were 50% off then returned to his chair. After looking at the prices it was clear it was not 50% off. We had to walk across the store to ask our questions about the prices. Then we found out we had to order most of what we wanted. At that point we decided to look elsewhere. Mostly because the lack of professionalism was very prevalent with this particular employee. The we found Rich across the street at Kansas Furniture Mall. Your guy should go over there as a fake customer so he might have an opportunity to learn something. Not only was the experience better at furniture mall, so was the product quality and price!!! Thanks for providing a perfect example on how not to conduct business!!!
We were greeted by Bobby as soon as we walked in. He asked us a couple of questions first so that he could show us as too what we were looking for specifically. He was very helpful, informative and courteous. We felt very comfortable. We had not planned on purchasing anything today but we treated very well and felt we were getting a good product. Bobby was a great person to deal with.
Out of all of the stores that sold mattresses in Topeka this is by far the best. Curtis and his family were more than accommodating. Not only was the mattress I decided to purchase on sale, but he said he would work with my price range and dropped the price even more! With free deliveries on all mattresses you can’t beat the Mattress Hub!!
Bobby provided great, precise service that was focussed on meeting my needs, understanding the best pricing, and setting up the best possible deal. It was easy to look around and make a decision as they are not cross selling other bedroom items and furnishings. If I need a second bed in the future, I will definitely make this my first stop.
Had the best experience and salesperson. Bobby was very informative and explained all the mattresses Bobby was answered every question we had.
Curtis was really great to work with! He did a great job explaining the differences in the mattresses and helped us find the best fit for us. I would highly recommend buying your mattress from them.
Very pleasant experience! I worked with Curtis and he was more than helpful and accommodating to what I was looking for and needing. Answered any question I had and was very professional. He wasnt your typical salesperson by just selling you anything. He was honest and fit me with what I was really needing. I highly recommend!
Mary was very informative and professional regarding our needs. We needed a mattress that would support larger people without breaking down within a year. We will be proud owners of a Tempurpedic with an adjustable base. We are definitely looking forwards to a good nights sleep without aches and pains in the morning.
Bobby did an excellent job of showing us the benefits to the different mattresses, base options, and pillows available. They even have items in stock and our new set will deliver later this week. So far very pleased.Thank you Bobby for the guidance.
Curtis was a great help as we gathered information about the different styles, brands, materials, etc. He didn’t pressure us or start by pushing the high-end/expensive mattresses. He gave us space to talk and had no agenda other than to help us along our process. When we decided not to buy the first time we came in, leaving came with no guilting or unpleasantries. He gave us his card and encouraged us to contact him with any additional questions or needs. This was so refreshing and was a big reason we returned with our business a short time later. The unfortunate thing was/is having to wait for our mattress 7-10 weeks. We can wait but wish we didn’t have to.
Of the numerous mattress sales stores we visited, Mary at the mattress hub was the friendliest and most knowledgeable. Mary helped us find the right mattress for us and at a great price too.
Curtis was so kind and helpful. He answered all my questions and gave me space while trying to find the the right mattress so I didnt feel rushed and overwhelmed. My usually anxious self felt at ease. Ill definitely be a return customer.
My purchase experience was very positive. The store manager did his best to meet the need that I have. The price was very reasonable and affordable. I will purchase from Mattress Hub again in the future
Great customer service. She was knowledgeable and able to direct me to meet my perfect matress needs.
Had been to two stores prior to visiting. One was out of stock and the other store had no idea what they were talking about. Mattress Hub staff was very knowledgeable, extremely friendly and was great to work with. Definitely recommend the store.
Working with Curtis at the mattress hub in topeka was a wonderful experience! He patiently showed us a variety of mattresses, let us try them out, and discussed all the differences. We even tried an adjustable base that we didnt think wed like and found we loved! While we have to wait for the mattress we ordered, we got one heck of a deal on one that actually stopped our various pains. Worth every penny!
LOVED this place! They were very friendly and we got exactly what we were looking for. Highly recommend!!!
The Mattress Hub was wonderful. The workers are knowledgeable and friendly. They didnt try to get us to buy any unnecessary items like the last mattress place tried. My wife and I got the mattress we wanted without any hassle.
This place is amazing! They have such friendly people working and they make sure you are taken care of to the fullest. I have no clue why people would give this place any other rating besides a 5 star review. This is a small business that has worked hard to get to where they are at. They keep it real with you and will work so hard to get you what you ordered as soon as they can.I have been to other stores that sell mattresses and The Mattress Hub is the only location where I don’t feel pressure with buying and the sales people actually care about you. Highly recommend over any other mattress place I’ve been to. Curtis is the absolute best and will get you exactly what you need! Curtis showed a fantastic way of how to EXACTLY run a business! :)
Curtis was amazing to work with. Very friendly,never pressured us like a normal salesman would. So made the buying experience easy and fun.
Great service and purchasing was a breeze. Curtis was available to answer questions but didn’t hover as I have experienced in many other furniture stores. I’d definitely recommend shopping here.
Curtis was Awesome! We went and and we wasn’t there long And had a new bed! He was very knowledgeable and very nice! I would recommend getting a Mattress there!!
Very nice pleasant greating and helpful with information on the matress I was looking for.
Mary Stithem was very helpful and knowledgeable about all the different mattresses. If youre shopping for mattresses, I highly recommend The Mattress Hub and highly recommended Mary.
It was a pleasant experience as the sales associate was polite and did not try to push us into a sell. He let us walk around and find the perfect one for us.
Very helpful and got us exactly what we wanted!!
I went mattress shopping around most of the stores in Topeka. I stopped at The Mattress HUB and the salesman Curtis was a great guy to deal with. I will shop there again when I need to. Great store.
Bobby Frost was an amazing salesman...he showed us different options and worked with us without feeling pressured.
Bobby was very knowledgeable and we ended up upgrading 2 beds. We left feeling like we made the best decision for us.
Very helpful and was willing to show us all the beds till we found the right one. Nice and clean store. Will go back again.
Everyone was nice and helpful from the salesman to the delivery guys. Curtiss worked with us a lot to get the right setup for my father in law to be comfortable. It was wonderful to have the 100 day guarantee and it was easy to utilize it.
Bought the Seally super chill, King size. Mary in Topeka was excellent and worked to get the mattress I loved to a price I could afford. Excellent customer service and knowledge. Very pleased with my purchase!!!
Mary assisted my dad and I with the purchase of his new mattress yesterday. We were on a budget and Mary was understanding, helpful, informative, and personable. We walked away with a mattress my dad really loves that was only slightly above his budget but far superior to the option that was within his original range. Delivery is affordable and they offer removal of the old mattress making them a no brainer. Thanks Mary, 5 stars!
Went to Mattress Hub for the first time. Got a great mattress. Mark was awesome. Thank you!!!
Answered every question we had with great knowledge and detail! Excellent service!!! Would highly recommend.
Curtis was extremely helpful and knowledgeable in helping us select a mattress that fit our needs. He worked within our budget and helped us find exactly what we were wanting!! We appreciate him so much!
Curtis was very helpful and knowledgeable, help me find a king size bed that was perfect for my wife and I!
I was able to shop online and find what I needed very easily. Once I decided, setting up and appointment to confirm the mattress was smooth, too. I received texts and set up the appointment that day. Our salesman, Curtis, was knowledgeable about the products and informed us about our options above and below our selection. Thanks to how easy this was, we were in and out with all of our needs addressed in just 20 minutes.I definitely recommend using the website first. It gave us the ability to filter our results according to things like size, material, and price. The many pictures made it feel like we saw it from all angles before confirming it in store. Overall a great experience.
Great customer service! Very clean store. Lots of different mattresses to choose from and price ranges.
Staff was very friendly and understanding of my concerns. They put together an offer I could not refuse that made the decision to purchase easy.
Excellent customer service and great deals for quality beds. Very pleased and would recommend
Curtis was amazing!!! We went several places looking for a bed and he got us what we wanted and in the price we were looking for.
I looked all over town for a good reasonably priced mattress. Im so blessed to have found the perfect one at Mattress Hub. Mary was so nice & helpful as she went above & beyond to make me happy and provide excellent customer service 😊. I would definitely recommend!!!
Excellent salesperson very helpful.
Excellent, no hassle service. Friendly, knowledgeable. Highly reccomend.
Mary was very knowledgeable and helpful. We quickly picked out a mattress set, concluded the sale, and we’re on our way. Delivery scheduled for next day!
I found the best price for a bed there. Free drop off delivery is great.
Curtis helped me finish up picking out a mattress and base after having looked online. Made a great suggestion with an alternative base that included an extra feature that the brand name did not. He was very friendly, got right into getting my sale drawn up and sent to me and was able to make a couple obstacles no issue. Also very flexible with my delivery needs. Much appreciated!
Very helpful sales crew. Would reccomend to anyone looking for a mattress
Customer service is top notch, I highly recommend shopping here. Thanks Curtis!
Actually had a bed frame in stock. Was very impressed.
**EDIT: Nathan & Jordan from The Mattress Hub just completed removal of existing bed & set up of new bed. Very professional (I appreciated they wore masks in my home as did I) & very polite. My two Brittanys immediately took to them. Fantastic service all the way around!! I’ll never shop anywhere else for a bed!!Hands down, some of the best customer service I’ve ever experienced! Curtis was very knowledgeable, professional & respectful as he showed me the differences of the many models in his showroom. I’d done some research about different types of beds online but I really needed to see/feel one before I bought one. If you’re in the market for a new mattress, do yourself a favor & go see Curtis at The Mattress Hub. Huge plus: this store is LOCALLY OWNED!!!
Mike was very helpful in providing us the information we needed to make the best decision possible for our new mattress. He gave us the space we needed to talk to each other without being pushy about a sale. He was very customer service oriented and we will definitely be referring all our friends and family to the mattress hub.
We got a great deal from Curtis at The Mattress Hub. He was informative, yet not pushy. We had time to look and try out the feel ofmattresses without feeling like he was hovering over us. He checked in every once in a while to see if we had questions.
Great customer service, quick and free delivery.
Mary was kind and accommodating, and the prices are great, especially compared to other stores in town.
Lots of choices. No pressure to hurry up. Delivery is good
They got an appointment set up quickly (same day), he showed me exactly what I wanted to see and helped me make an informed decision. He was friendly, helpful, and most importantly, didn’t hover once he gave me information and showed me what I wanted to see. Based solely off of the customer service perspective, I’ll definitely shop there again. Now, just waiting on my bed to come in.
Amazing customer service free next day delivery and relief for my back pain...
Curtis was extremely helpful in selecting the mattress for us, great price! delivery too!
Curtis was not a high pressure salesman. He was easy to communicate with and he listened to my needs. He was knowledgeable about the products in his store too. The entire process of finding the right mattress for me, writing up the order and walking out the door was quick and easy.
Excellent customer service! We bought a new mattress through them and decided it wasn’t the right firmness from us. We exchanged the mattress two and a half months after buying it and we’re given full credit for what we paid for the mattress to exchange it for a different one. The delivery for the first mattress and the exchange was seamless. Highly recommend Mattress Hub!
Mary was a tremendous help! She answered all of our questions.
I need to know if I have a delivery setup plan for the bed I purchased.
Nice people to work with. We had a little bit of a hiccup with the delivery of my mattress but they were very quick to fix it. I liked them enough I also took my dad there when he needed a new bed. I also purchased the most comfortable pillow in the world there. I would highly recommend The Mattress Hub of Topeka.
Very knowledgeable about their products alongside good customer service. Only draw back I have is that it wouldve been great to bring the bed home today. They are throwing in free delivery since they had to order it and it will be 2 weeks. All in all would recommend.
Great place to buy a good quality mattress at a low price!
I was not looking forward to purchasing a new mattress but Bobby made the process super easy. I was in and out much quicker than I expected and was pleased with the courteous service I received. Plus, he worked with me to get the best deal available which was much appreciated. I would highly recommend this store.
We are so pleased with the professional service we received. We were given excellent recommendations and did not feel any pressure whatsoever. We appreciate the honesty and sincerity of this business. Thank You!
My husband and I went to a few different mattress places in town and we ended up at the mattress hub. Curtis was wonderful to work with. He was not a pushy salesman and was very detailed in the explanation of the differences between the mattresses. you can tell he knew what he was talking about and wasnt just trying to sell you the most expensive mattress in the room. I highly recommend working with Curtis at the mattress hub in Topeka.
These guys were very knowledgeable and informative on the different mattresses available. They seemed enthusiastic and eager to help me find the perfect mattress and I did! I would recommend following the cheap sheep any day.
Curtis was super friendly and had all the information about his products. We were allowed to try any mattress we wanted and the 5th star is because they are the only place that would deliver over an hour away. Thanks Curtis
Curtis took excellent care if us and was spot on with his product knowledge. He was patient with us made our purchase comfortable and easy every step of the way!! Highly recommend you stop here and see Curtis if you are shopping for a bed or mattress.
Visited topeka mattress hub today and am beyond pleased with the experience. Curtis helped us pick out the right bed and was very informative. Will definitely be recommending!!
I work at a medical office and its hard to make phone calls and once I found out I could text Curtis and talk about their amazing deals just made my day!! Within 20 min he had me sold and is delivering it to my house for me, less Hassel for sure! So glad my friend recommended Mattress Hub!! 💚💚
We had a great experience with buying more than one mattress. We felt that the person that helped us was honest and knowledgeable. Great customer service!!
Great product at a great price!