Hi all!! :)Thank you to staff, management, and all of the employees here!I wanted to write about an employee, Ira, who is always kind, nice, and extremely caring. She a always goes far out of her way with my communication with her, constantly providing suggestions, feedback, and support when we communicate. :)Her graciousness at this store is extremely refreshing, she is a very lovely person.I never hesitate to say hello, and in return she is incredibly gifted at making me feel great with her exceptional customer service skills.I hope, someone will read this, especially from management, and at the least, provide her with recognition as an outstanding employee, and or also promote and or reward her hard work abilities.Ira, you are exceptionally cool! Thank you so much, with tremendous gratitude, for all of your assistance and efforts.Shine ✨ on!!With Highest and Best Regards,Mary
This place is awesome. Prices are cheap. Inventory is amazing. They have everything you need. Manny was very informative and does a great job respecting his elders. He does a good job. They all deserve raises. Keep up the good work guys!
Emmanuel was an excellent worker when I was on the floor looking for the items I needed. He helped me out and guided me throughout the store. Not only did Emmanuel help me out while I was looking around the store. But he was also a friendly cashier as well! The store manager David was also accommodating with showing me prices on the items I wanted. And the furniture associate Kevin was super helpful in showing me all the prices on the chairs and desks Ive been interested in buying. Also, the store looked cleaned and organized. All the employees in the store were helpful and informational. I was delighted with my trip to big lots today. Good job, Big Lots on Sepulveda and Vermont! 👍
All the employees from the furniture department are super nice, helpful and friendly. This isn’t like any other store, employees actually care about the store, Definitely coming back 👍🏻
Very clean well. Illuminated, people friendly.
They always have what I come in for with great prices. Im bummed cuz they stopped carrying Fentiments ginger beer. It was the only place I could find it
They moved somethings around it looks a little lively now. I got a student desk there pretty cheap. My wife accidentally bought 2 conditioners but when she went back to grab a shampoo there was only conditioner... just flipped In different directions...lol... Still pretty good spot
Kaitlyn was a great cashier and very friendly, manager Jaime was helpful and understanding. Kevin in furniture also extremely helpful and nice. Great store!
Great customer service from All departments! very helpful staff They have so much décor that you could decorate your house really nice. 👏
Clean and stocked store. The toy section is well organized. Also carry unique packaged dry foods .
There is one employee she is welcoming every time I come in with my partner and my friend. Or if its just me and my partner come in.
Sales clerk are.very helpfull.
Love me some Big Lots, wish i can catch it when there fully stocked lol
Good deals, lots of choices and Covid19 safety protocols are followed.
The five star rating is mostly for employees Jaime and Kaitlin. Jaime was awesome helping me & my mother locate shelving, pricing and then loading the shelves into our car. Kaitlin was great as a cashier - very friendly, helpful and cheerful attitude. The store was a little bare but due to Covid 19 I’d assume it’s been hard to restock. I still found some things I ended up buying so it was a great trip!
Some stuff dont have prices they dont have scanners u gotta ask employee 2 scan its a good store but some stuff is expensive
The line moves quickly they have security, and a greeter assisting the line to move faster.
Very expensive now. It was cheaper when it had another name before
I love Big Lots. Has furniture department. Over the years Ive bought three Sealy memoryfoam mattresses
Very clean and the workers are nice and polit
Very unsatisfied! My first time being there, and it was for a online- pick up order, I drove all the way from LA, and so I thought it would be a nice Big Lots, being the area is in, but to my surprise it was the worst Big lots Ive ever been. It looks dirty, unorganized, non appealing to shop. It looks forgotten. To top it off, there is no social distancing, as the area where you live up to pay has not been properly set up right. The associate thar checked me out, was, slow, as if she was not present. This place needs an upgrade bigtime. I dont recommend it. I will not be returning.
Good selection. Social distancing respected. The cashier was super nice!
Its alright has what i sometimes need
Big. Good selections. Clean
We went to Big lots to.look for furniture. Carlos was awesome! He explained everything yo use and was very helpful. We left the store with a clear understanding of what we purchased.
Great overall experience
Well organized and clean. Friendly staff.
It was great, nice service. Good people helping us with our purchase. So much nice stuff they sell in the place. I loved it
Know Big Lots and is good, plenty of parking, well organized, very good prices! You get surprised of what you can find, good stuff.
Love me some big lots😶🙃😁
Great staff, great selection.Kevin in furniture is a jewel.!
I love big lots. The prices there are amazing. Im very regular customer there 😁
Fun is to. Find things and good help of needed good shopping God bless 🙏💓
It was pretty cool
Went there to look for two 16x16 throw pillows found some really nice ones a great prices and beautiful colors
Great and kind Courteous Staff. Cashier Kaitlyn was a joyful and cheerful person.
BIG SAVINGS GREAT DEALS .. ..
Amazing customer service. Furniture department rocks! Always organized. Employees are always going above and beyond for customers.
Not much in way of stock and scary area
The best stacked 99 cents store ever been.
Good deals, just a bit messy. Good customer service.
Always find that specific item nowhere else is on stock or is expensive at BL, incredible!
From the moment you enter the store workers greet you with a smile. Love it!
Always helpful and usually stocked nice store to shop
Reasonable pricing on many great items
They remodeled the store its beautiful
Always a solid experience coming here. No complaints
Love this store use to work when it was called Pic N Save I really liked working there.
Its okay. I grew up with this store it was called pick n save. Im not sure if this store sells a lot or the owner is cutting back. Part of the store wasnt fully stocked. They do have a bathroom.
Pretty decent looks like all other big lots to me
PANDEMIC ERA AND ALL... CURBSIDE PK UP WAS EASY QUICK AND CLEAN🏁🛸👊🏽🙌🏽... PERSONNEL VERY BUSY AND ALL WAS STELLAR👏🏽😎✍🏾
Great shopping experience store was well stocked
Cane in while the touch drivers were on some pond if strike so it was a bit empty.Otherwise, great deals here.
Clean store, but would like it to be restocked. Other than that its a good store
The store is in a nice area. There are fast food restaurants nearby. The store itself was organized, super low prices on items, and staff was very friendly.
I enjoyed the time I spent browsing and admiring their merchandise. Prices were fair to the extent of complete satisfaction.
Love to shop here
Good deals
They should be restocking thereshelves faster this time of year, so close too Christmas. The store is packed. They need more employees. They probably dont want to pay for more employees.
The best place to buy name brand vacuum cleaners and cleaning machines. ⭐⭐⭐⭐⭐
A wide selection of merchandise, cooking equipment and also many interesting foods. They have a lot of delicious pickled vegetables from Poland and other countries at bargain prices when compared to ethnic foods markets or health food stores. And many deli type foods, spices, olive oil, balsamic vinegar and similar items at low, attractive prices.
Friendly staff with good customer service. We were in and out within 5 minutes. That was including wait time in line. It was about 6 or 7 in the evening. I love when I can go in store for what I need and be right out.
Got more Xmas gifts and decorations!
Not to crowded in the store
Love this place
Cashier Caitlyn was super friendly
Friendly cashiersIts Big lots
Lots to choose from 🤓...I bought a Coal for $50
Imelda was so amazing I live her spirit she needs a ride and more hours matter of fact she should be a assist manager because she was doing her work and able to help her co workers
A lot of cool stuff and not expensive.
I find that this door charges a lot whereas other things the prices are very good although the quality of the items arent very good you pay for what you get
It can do for a fresh coat of paint in side to go with the outside 👌
Realitivly no real good deals.
The place is nice.I like to go back here.The price is right.I recommend this place..Many items are on sale.
Such deals! Ice carbonated flavored water, no sugar, .60 instead of 1.00....Skinny Pop (alternative) 1.90 instead of 3.69, for twice the size. Kitchen utensils half the price of Bed Bath n Beyond.....
Good place to pick up random stuff
Costumer service is good. But the bathroom is dirty and didnt have soap.😑
One of the cleanest, well stocked stores that I’ve seen plus staff has excellent customer service skills.
They have pretty cool furniture
Very nice people. Prices were a little more than I expected. They have everything like a small target or walmart. Wasnt able to go through the whole store but will be back.
Lots of items out of stock, but, hey, its Christmas. You need to act quickly.
I always find inexpensive fun items.
Its dirty & not enough items are labeled with prices
Good prices. Some high in stuff. Nice people working here!
Not sure if this place is the best place for deals but they always have what you dont need
Clean neat store. Mostly good prices. Bad cashier
They have everything what Im looking for.There not high priced the cashiers are very nice and they dont have long lines. Theyre restrooms are very clean where I can almost see myself.
I love shopping at this big lots you never know what great deals you will find.
Great prices and wide variety of items. Everything you need for around the house plus more. Very good prices. Dont be surprised if you find yourself in their a hour when you only went to buy a few items lol
Big lots always has a variety of things for a good price.
Good location. Great variety and prices. They also sell furniture at this location.
Theyre cooking supplies are very little but great
Good location near Sepuleda&Vermont, near the Hrbr Fr Wy Easily seen from the st Its big & has a variety of items from planters to furniture. Its a place you go to for a specific item.
Had what I went for, but they didnt have much if that makes sense. The workers were nice though
Big Lots really doesnt have deals. They are overpriced and their products are old and almost expired.
Great place to get your discounted furniture and other accessories