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Dave Arbogast Ford
3230 S Co Rd 25A, Troy, OH 45373, United States
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Dave Arbogast Ford
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R
Review №1

Yeah Nate the sales person was fantastic very personable very very helpful and a wonderful person oh person it was a good experience to work with him

Ha
Review №2

I traveled 30 mins from home just to look at a car from them and from the time I walked in to the time I walked out the service was phenomenal. Dino was amazing. Super helpful and made the car buying process easy and stress free. Ed got us in and out of the financing office in no time and I was off in my car. I love my new ride. I highly recommend them for your next car purchase.

Vi
Review №3

My husband and I came here today to find a vehicle. We worked with Dawn. She is a great person to work with. So friendly and kind and very helpful with finding us the perfect vehicle. All of the staff was super friendly and as well. I could not have asked for a better experience, this was by far the best that we have every had. And to top it off, we have a really great vehicle. We are so happy and on cloud 9 right now.

Ei
Review №4

Nate took care of us and helped us find the best car for our needs

Ja
Review №5

I really want to shout out Carl F. for his assistance in getting my car appraised yesterday. While I was shocked (raised a brow) that my car to them was initially worth to them $2,500 less than another dealership I just came from, they were willing to offer the same in the end and made it right. Carl really cared for me and took care of me being in the military. If I do take their offer, I would feel very comfortable leaving my first car in their hands (i love it so much!). We will see if the offer goes through. I can truly tell Carl loves what he does. Thanks Carl. Thanks to their team for making my day better after being at so many dealers that day. 👍🏽

An
Review №6

Dawn was the best!! I got her on her first day on the sales floor and she was the nicest sales person Ive ever dealt with. She was pushy (and neither was the gentleman that was helping her out). They got me into a new to me car, 3 years newer and were able to keep my payments pretty close to what I was paying before. I will definitely be back to see dawn on my next purchase!!!! She has also reached out a couple of times over the last few weeks to check up on me and make sure the car is working as it shld. THANK YOU FOR THE AWESOME SERVICE!!!!!!

J
Review №7

I just purchased a vehicle a week ago. The vehicle was a decent price. The transaction was smooth and easy. However, they are terrible at detailing cars. I purchased a vehicle on a Friday and they kept it overnight so they could detail it. There was so much trash left in the vehicle and nothing was cleaned very well at all! My teenage son could’ve done a lot better job. I was very disappointed with that. It just made me question if they can’t get cleaning right then do the follow up with good service? Also, the finance guy wasn’t my favorite. He assumed the warranty and when I told him twice that I would have to think about it he went ahead and put it on. I decided that it was probably in my best interest to purchase the warranty… But the assumption is ridiculous and disrespectful. I’m in Sales and I no way treat anyone like that.

Li
Review №8

A great place if you need a vehicle. Nate & Ed were great.

Ca
Review №9

I had a great buying experience at Dave Arbogast Ford. This was the second time a bought a vehicle from Arbogast and it wont be my last.Nate Coppock was great to work with! Nate listened to me and found the perfect Ford Explorer for me. He is friendly, funny, easy to work with and helped get me the best price possible. Nate will even sing you a song or two on the test drive! Thanks Nate for all of your help. I will definitely be recommending you to everyone I know.And a shout out to Joe as well for helping me with all of the technology in the Explorer and explaining how to use everything! I love this car!!

Ma
Review №10

Great team at dave arborgast! a+ will buy again in the future. also a big thanks to zach funkhouser and alan chess for service after the sale. will be back in the future

An
Review №11

I had a great experience buying a used truck at Dave Arbogast Ford. Dino, the Sales Rep, was great to work with. He was very thorough with explaining the trucks features, reviewing the Carfax, and ensuring I was aware of the history of the vehicle. I was also pleased with the negotiation process. We ended up agreeing on a price that worked for both parties. The truck was also in need of an alignment and they agreed to take care of it. All said, I will definitely consider Dave Arbogast Ford for my future vehicle needs and think you should to.

Jo
Review №12

I drove 4 hours to get here, and I’d gladly do it again. From the very first contact to the end of the sale, everyone I dealt with was pleasant and professional. The entire experience was extremely easy. Alyssa, Caleb, Zack, and the whole team were amazing. Honestly one of the best vehicle buying experiences of my life. If you’re in the market for a vehicle I would highly recommend giving these guys a call!

Am
Review №13

Nate and Ed were awesome and helped me get a really great deal on an awesome car!!! If I had to give a recommendation then I would say go to Dave Arbogast Ford in Troy OH!!!

Ri
Review №14

We had one of the best experiences with purchasing a vehicle! It was wonderful from start to finish. We were given lots of information and guidance to all the questions we had regarding the truck. Nate, Zack and Alan made it a very enjoyable process, unlike most experiences we have had with other dealerships!

Ly
Review №15

Richard Dinsmore was a great help in buying our truck, & everyone (and I mean EVERYONE in the dealership) was pleasant! Nice change from other places weve been.

Ra
Review №16

Worked with Nate and Derrick. they were both very friendly. made the whole process quick and easy. would definitely recommend the drive to Arbogast Ford.

Sc
Review №17

Went there to look at a certain car but it was already sold by the time we got there. Salesman wasnt pushing at all. He ask what we were looking for and showed us a few other options. Everything went smoothly, we felt no pressure at all. Great guys to work with.

Me
Review №18

Nate was awesome. He took really good care of me and answered all my questions!

st
Review №19

Nate was awesome and they took time to make sure everything was in working condition. Very comfortable environment, had a great experience. Thanks again Nate and Ed great team they have there!

Do
Review №20

Ordered my new Super Duty had a great experience all around.Worked with Richard, Nate, Zack and Derek.Really good crew. Best of luck and see you at my 1st service.

Do
Review №21

We were interested in a used truck and we were told to come in first thing in the morning to look at this vehicle that was JUST BROUGHT ON THE PREMISES. --- It had not even been through the inspections yet. My husband went in and discussed the vehicle. My husband test drove it and told them that we would return at 2:45 after I got off work to test drive it again. The salesman told us that the engine people would be doing the inspections on it and it should be done by the time we return......... At 1:30 another sales man called to say that the truck was under contract, but we were ¨next in line.¨ THIS MADE NO SENSE! We had been in discussion with 3 people today! No one knew that it was under contract....... When I got off of work, we went in to get things figured out (since it sounded a bit fishy to me). The salesman that worked with my husband this morning had NO IDEA that there was a contract....The MANAGER came out and SAID THAT THIS KIND OF THING HAPPENS MORE THAN ONCE! That things get ¨overlooked¨ and information is not always put into the system..... THIS BUSINESS is a BIG BUSINESS and the fact that they can´t take a moment to write a note in the system stating what was happening so others know -- IS RIDICULOUS! The manager said that it was a neighbor of a salesperson who put the down payment on it...... Says to me that a friend told another friend of a deal and things were done in the shadows........ This is NO WAY to do business! Communicate people! It takes literally 30 seconds to type a note in the system. We wasted a whole work day on this today! I doubt very much if I will be back to this business. It is a shame.

Cy
Review №22

I bought a lovely, classy 2018 Ford Fusion yesterday from Arbogast in Troy, and I cant say enough about the awesome experience I had with both Chris Todd and Derek in Financing - they were knowledgeable, competent, professional, and extremely nice to this Nervous Nellie who didnt mean to but probably drove them crazy with a million questions. Chris was polite, courteous, and beyond patient with me in explaining every detail about the car and the sale, and he went above and beyond by helping me clean out my trade-in when he didnt have to do that. I highly recommend Mr. Chris as THE perfect salesperson for buying your next car. Thanks to him and Derek, the entire procedure will always rank as one of the best experiences of my life.

Re
Review №23

Stopped in Saturday to look at a car. Chris Todd was very attentive, pleasant, courteous, honest, and a tough negotiator. In the end, he made the deal happen and we both had to bend a little. Went home with a beautiful car! Thanks.

Kr
Review №24

We just had the greatest experience working with Zach Cromwell and Zach Funkhouser at Dave Arbogast Ford on the purchase of our new Black Widow. The service throughout the entire process from test drives, to answering questions, to buying the truck was outstanding. I highly recommend if you in the market for a new vehicle that you lookup Zach Cromwell for your next new or used car/truck. His patience and attention to detail helped seal the deal for us. The service was truly amazing, start to finish! Thanks Zach & Zach!

Mi
Review №25

This dealership is awesome. What a professional and caring workforce. A shout out to Tyler in the service department. Very helpful and courteous. I was amazed at the help we received while being there. From the start to finish this is a place you can trust. They will treat you like they know you from the start. The Arbogast auto dealers are really good to work with.

jo
Review №26

Recently traded into a ‘21 F150, both Dino in sales and Derek in finance were 10/10 the best I’ve ever dealt with. Highly recommend.

St
Review №27

This is my second time getting a car from Arbogast and my experience gets better and better. Nate was amazing and had my best interest in mind the whole time. I never felt pressured to go out of my comfort zone or anything. He was very personable and had a answer to all of my questions as long as you don’t mind singing.

J
Review №28

Great team at Arbogast Ford!I purchased a 2020 Ford Shelby GT350. Since I live 1.5 hours away from the dealer, I negotiated all terms via phone. Very convenient, great experience, 100% satisfied. Many thanks to Carl for working with me to get my dream car. Really appreciated the extra effort you made to get me the terms I wanted. The significantly lower interest rate you and Jonathan offered me that was better than my credit union was icing on the cake. I didnt expect that.Also, I wanted to thank Derek for ordering the GT350 exactly the way I would have ordered it myself. I appreciated the walk back to the Service area to take a look at it when I first arrived at the dealer. Never forget that. Great memory.Thanks again!John

Br
Review №29

Placed car on the kelly blue book make a offer site and they reply the next morning set up time to have them look at and give me a price on my car. Wasnt happy with first offer asked what i would take sales man cane back with what i needed. And i drove off in the mustang gt that i wanted. So it was a good day . They offer stuff to drink and sale guy offered to go get food. Nice staff at the ford dealership and friendly.

Je
Review №30

I had the pleasure of purchasing a new vehicle with help from Chris Todd. The whole experience was great and speedy. He presented all options for payments and our financing process was just as easy and detailed. Overall awesome experience and I highly recommend working with Chris.

Da
Review №31

I recently purchased a vehicle from Arbogast Ford and cant say enough about the staff and overall buying experience. When I first began looking at vehicles online I spoke with Christie in internet sales who was extremely helpful. When I finally made it out to the dealership several weeks later I met with sales rep Chris Todd. He was very knowledgeable and extremely professional. It was raining the second day we looked at vehicles and it didnt faze Chris a bit. He was pulling vehicles around for us to test drive without hesitation. When we finally settled on a vehicle we were assisted by Derek in Finance who made the transaction appear seamless.I highly recommend Arbogast Ford for your next purchase!!!

Jo
Review №32

My experience with Dave Arbogast Ford was exceptional. I researched online on the website, and electronically inquired about availability. Becca from Internet sales was very helpful. She set up a convenient test drive, and Irvin Wallace did a fantastic job working out a great deal for me. I am extremely happy with my 2018 Ram 1500 😀

Da
Review №33

I had the pleasure of working with Nate Coppock, and let’s just say my expectations and experience were exceeded. Nate did everything he could to ensure I got the truck that I wanted. Nate went above and beyond and truly made this the most enjoyable experience in purchasing my new vehicle. Nate is the man, and I highly recommend going to see him if you are in the market!

St
Review №34

I just bought a used truck from Dave Arbogast Ford, Nate was my sales person, he made the process painless as buying a car sometimes can be. Nate even drove my vehicle home for me, as I was bringing him back to the dealership, we both felt something in the front end. We scheduled to bring it in for service and it needed a new tie rod. I had already signed all paperwork but Nate promised that he only sells safe cars and made the needed repairs.I would recommend this dealership anytime,Thanks Nate

Er
Review №35

Nate was really great to deal with, didnt try the salesman pressure game. It truly felt like I was buying from and old friend that looking out for me. He has a great sense of humor too, So if youre thinking of buying a vehicle ask for Nate and you wont be disappointed at all.

Ca
Review №36

My husband and I had a great day purchasing our new vehicle at Arbogast Ford. :) We worked with Nate Coppock and he was friendly, honest and made the process so easy for us. Our finance managers Allen and Derek were also honest, fast and made the process easy to understand as first time car purchasers.

Ja
Review №37

Nate did a great job helping us buyout out our lease. Wasnt uptight like so many car salesman. Very enjoyable experience. Ed was very knowledgeable in the Business Office helping us get a great rate along with helping us make the best decisions for us.

Le
Review №38

We have had such pleasant experiences with Dino at Arbogast Ford. From working with us to get into our new Explorer to helping my father-in-law pick out his retirement ride, he as well as the entire team has done nothing short of bending over backwards to earn our business. I will be coming back to buy my mid life crisis car

Je
Review №39

What a great day at Dave Arbogast Ford today! Nate Coppock, Derek, Zack, and Dakota were all so helpful and kind! We appreciated the EXCELLENT customer service and great pricing!!! We will definitely recommend this dealership to all of our family and friends and will ABSOLUTELY be back for future business! Not too soon though, because we are LOVING our new Expedition! Thanks again Dave Arbogast Ford!!!

Sh
Review №40

Nate and Dakota took great care of me helping me purchase my brand new 2020 GT premium all over the phone since I was 10 hours away. Exceptional service and they went above and beyond for me!! Couldn’t be happier. And Derek in the finance department is cooler then a cucumber and had us in and out in 5 minutes!!!! Would highly recommend!!!

Ni
Review №41

Darryl Fairchild was my Sales Consultant. He showed me cars and talked me through the whole process. He was never pushy or made me feel incompetent for the questions I asked. I got an amazing Lincoln and received top notch service from beginning to end. I definitely recommend buying a car here!

ju
Review №42

Phenomenal experience. Quick, knowledgeable, and reasonable. Will be back on the vehicle for sure

Ja
Review №43

Had a great car buying experience at Arbogast Ford with my salesman Nate Coppock. Love the new ride!

Is
Review №44

From the lovely lady that first took my call request named Stephanie to Dakota Pricer who sold me my new truck, all the way to finance manager Matt Jennings and the last two gentlemen (Shawn and Tom) that helped complete the sale and delivery. All were absolutely fantastic!! It was by far the best dealership experience I’ve had. They were kind, personable and very helpful making this long distance purchase (to New Jersey) very easy! I highly recommend this place and they will definitely be earning my business in the future!

Br
Review №45

Come here for parts, everyone was great, went out of their way to make sure I got the right part as there was several options..

Ja
Review №46

I was very happy with the service department they called me about a recall on my Ford Edge I made appointment for the same day and was in and out in less then 30 min !!!!!

Gr
Review №47

Delightful! They had a large selection of motorized vehicles here, I personally did not buy anything but the cars here were priced low enough that my party might have purchased one, just needed more time.

Da
Review №48

As always Nate has helped find me the perfect car. He previously helped my son find his car and has always looked out for us when looking for another car. Great customer service every time

Ne
Review №49

Very good customer service like it has been for many years! The way they tried to handle a rude customer today was exactly how I would want my own customer service team to act. I let them know afterward they did it right and they just were not gonna please this one.

Ke
Review №50

If you are looking for a great vehicle go here and ask for Zach Cromwell. He is honest and friendly with a no pressure approach. He answers questions and really takes his time with you. We love the vehicle he put us in. The whole team is great but Zach really stood out!

Da
Review №51

They made it easy for me to trade my old Truck in for a New Truck.

Ro
Review №52

They were fast, friendly, and fair!! Darryl was our salesman and he was very helpful and informative. He took the time to explain and go over all the new technology and everything else with our new car. Would definitely recommend them and would buy another car here!

ky
Review №53

Nate sold me my very first new vehicle today. He did an excellent job. I would highly recommend him. And will be back for future business.

Al
Review №54

Everyone was very friendly and helpful from the time I made an online inquiry to visiting the dealership. Terry and Irvin were very kind and professional. Irvin worked with me to get the deal I needed, and made sure I had a full tank of gas before leaving the car lot. He waved goodbye to me as I drove away in my new car. I understand why so many people told me to purchase my vehicle from Dave Arbogast. I would recommend the same! Thank you for such a positive experience!

Ky
Review №55

This is the second car I have bought from Shawn Crook and couldn’t imagine buying from anyone else. Not only is he extremely knowledgeable about the vehicles but he makes the buying process very comfortable. The sales manager Zach was also amazing. Every time I come in even if it’s just for an oil change he comes and says hi. If your looking for 2 people who will treat you right and are not just interested in your money these two are the ones to see. They are the only ones I will buy from and will recommend to everyone!!!

Al
Review №56

Purchased our first vehicle from them 3 years ago and it was a great experience. Fair price, and we were in and out in no time. Very comfortable lounge. Coffee, water, bagels, TV and some toys for the kids. Purchased our second vehicle from them yesterday 3-3-18. The online price they had on a certified 2015 Ford Escape was well below any competitor. Great little SUV. This time around though we were at the dealership from 11:30am to 4:30pm before the papers were all signed. They only had one finance manager so I guess that slowed things down but we were completely over the thrill of buying the new car after the 3 hour wait in the lounge. Not that it was a deal breaker, but make sure you ask for the Carfax before they begin financing.

Je
Review №57

I had a wonderful experience at Dave Arbogast Ford in the purchase of my Ford Explorer! Nathan Coppock was our sales consultant and was extremely helpful to me and my family. He assisted us from start to finish in the process of the sale and in learning how to use the vehicle’s features. I was impressed with his professionalism and the whole team at Dave Arbogast Ford!

Bi
Review №58

Very nice and helpful. They did everything to get me in my new truck. My truck is great. Thank you.

Tr
Review №59

I just purchased a 2020 Ford F-150 Black Widow From Arbogast Ford. My entire experience was the most amazing car buying experience ever! Buying a car over the internet several states away can be a scary task. Dakota and Irvin have made it amazing and so simple and Tom has kept me in the loop of shipping information. Everyone has taken such good care of me! I appreciate this “white glove” service and will be a fan of this amazing dealership forever! Thank you all for your kindness, professionalism and excellent customer service!

Ma
Review №60

I am a first time Ford buyer and was impressed with Ford Arbogast. Everyone was very friendly and Chris Todd, Sales Consultant, was excellent with his service, knowledge and putting me in a new Ford! I have a feeling that I will continue to get great customer service from Ford Arbogast. You really should put these guys on your list when shopping for a new vehicle!

La
Review №61

Shawn, Ed, and Corey are amazing to work with. Highly recommend them!!

Ka
Review №62

Most helpful service team around!Joe Baker was awesome in getting me into the perfect Explorer for my family, he truly cared and really listened to what I wanted! His whole team made it happen!

Wi
Review №63

Great sales team. We had a budget and they hit the target. Irvin was a pure pleasure to work with. Thank you for all you did for my daughter. What a great car shopping experience

Ca
Review №64

I had a great experience buying a F-150 with Dave Arbogast Ford. I worked with Chris Todd who was fantastic. He went above an beyond to work with me to ensure that I understood the process and that I got the truck that was right for me. Looking forward to working with them again in the future!

Br
Review №65

Nate sure great guy would highly recommend..lov my bronco..he did a fantastic job getting me one

Jo
Review №66

Bought our new truck here and had a great buying experience. Nathan Coppock was extremely personable . I like that he was serious but at the same time joking /singing songs on the radio. Was A different experience and all around good. Also they were not easy to give up on what I wanted. They ran numbers and did what they had too until I got what I wanted. I don’t know if Nathan had to do some weird favors to make this truck happen but hey I got my truck! Thanks again!

Ch
Review №67

Did an excellent job on the the service and had great customer service.

Ci
Review №68

My first experience of buying a new car. Nate listened answered all my crazy questions and was honest and sincere. Everyone was a true gem. I recommend this dealership for a car purchase and Service. Thank you for this adventure.

Jo
Review №69

May 29, 2015 an event was going on at Troy Ford thats what I used to be called to make long story short we are blessed with a Pontiac Torrent 08 good running car still runs today I beat it up not good me and my wife was out of a car for two to three years Devron was our salesman before we went over to the lot Devron checked our credit he promised us that he will do what he can to get us a car or he will drive us home his self I doubted this at first but we went we got the car drove it off the lot cuz the loan was through Wright-Patt they did what they could to help us get this car they actually went out of their way even our credit union even agreed believe it or not I go through them again but not not in the state of Ohio they really cared about us and we are internally grateful to them when we paid the car off they called them he told them they were happy to hear that they said you should put a review tell your story theres too much to tell how we got the car in the things they did for us I got to say is thank you all who is was there that day changed our lives that moment on

Na
Review №70

Nate coppock was great place wasn’t even open and he helped me out I appreciate the new car I love it.

re
Review №71

I just want to take a spare minute to thank Chris Todd! I was in need of a car fast and he put the pedal to the metal in our search for the perfect fit. Chris repeatedly went out of his way to ensure I was getting all the things I wanted in every car we looked at. After a few test drives I was getting discouraged and ready to pump the breaks, but Chris didn’t tire. Even after hitting a few speed bumps he finally found the perfect deal for me. We were back on the road to getting a car I never thought would be an option. Chris got the green light and had all my stuff ready to go to make this purchase as quick and painless as possible. He listened to me and didn’t rush me into anything I wasn’t sure about. Car shopping is stressful and he added no pressure. Chris and I had great communication, he was professional and made the experience fun. I’m very happy with my new Ford thanks Chris!

Ge
Review №72

Joe Baker did a fantastic job working with our family to purchase my daughter’s first car. Joe did not pressure us into a sale but was mindful of our expressed needs. We believe we received a fair deal and an excellent car. The Arbogast team has provided professional service over the years with other purchases for several of our 8 children as well as reliable vehicles for my wife. We’ve been here so often we feel like family when we walk in the door. One of the reasons we continue to come back. Thanks!Matt ThomasHuber Heights, OH

Je
Review №73

I couldn’t be happier with all the people I dealt with.First was my salesman Nate Coppock, he went beyond what I expected from a salesman. In fact, most other salesman could learn a thing or two or three from him. Very customer oriented. Made me feel like he worked for me, and in good way, didn’t feel like I was being BS’d.Second was the sales manager Zack Funkhouser. He was very patient with my indecision on what I wanted and how I wanted the deal to go. In the end, he made it happen the way I wanted (to best of his ability). Very easy to deal with. Again, couldn’t be happier.Third was the Sales/Finance Manager Derek Gambill. He took his time with explaining EVERYTHING. Answered all my questions (which were a lot). Didn’t make me feel rushed and we even had a personal conversation. Laid it all out in black n white.Even the people I didn’t deal with were all friendly and smiled and said hello. Like I said in the beginning, I couldn’t be happier and I HIGHLY recommend.

De
Review №74

The car buying experience was top-notch. Irvin and team were a pleasure to work with. I really appreciate the way they handled negotiations. Matt, the finance manager will work hard to get the best interest rate. The entire team seemed committed to making the customer happy. I recommend them to anyone in the market for a new vehicle.

gh
Review №75

When i say these guys are the BEST!!!!! Jeremy and Carl took care of me. If youre looking for a car. These are the guys THEY WIL GET YOU RIDING

He
Review №76

If I could rate 6/5 stars - I WOULD! Went in to find something better than the car that I was driving and Nate did not disappoint. He was very nice and helpful while being honest & keeping my best interest in mind. I left with a beautiful car that I ACTUALLY love!! Highly recommend coming here if you’re on the market for a new car.

Ch
Review №77

My mother and I went up this past Friday (9/25/2020) to replace her vehicle that she lost due to a house fire. I am located in Cincinnati and this dealership was well worth the drive. The facility was the cleanest dealership I had ever been to. The staff, sales people and managers were friendly, very knowledgeable and made us feel comfortable. They were great at getting her back into her dream car. This experience here brought some light and happiness back into her troubling time. I highly recommend this dealership and want to give special thanks to our great sales man Dino.

Cr
Review №78

Always love coming here . Had water leaking into car and they found the issue and fixed it right away without breaking the bank. Even kept the car overnight to get the carpet dry at no charge ! bus back to being perfect!!

Sa
Review №79

Nate was fantastic. He really took the time to ensure I got what I needed out of my first car purchase. He was honest and that was very much appreciated. Everyone we worked with was great! Would highly recommend Dave Arbogast and Nate!

Ka
Review №80

This is my second experience with Dave Arbogast. The first experience was great, and I feel this one was even better.Everyone in the dealership is friendly and helpful. I do not feel pressured to buy a vehicle, and every salesperson and/or staff member I dealt with could answer all of my questions. They even had issues with their Internet when I was there and even that was fixed promptly.I received a wonderful financing option after a very good test drive. The car drove wonderfully and the features offered were excellent. They also offered me the Carfax report and various warranty options. Also, in an age where privacy and security is important, especially digitally, all of their agreements were straightforward and gave me piece of mind that my information stayed with them and only them. They did not pressure me to rush through the paperwork either.They make it easy to research vehicles as well before buying. You ca pull up the CarFax report on the website before scheduling anything or providing any personal information.All-in-all, I would recommend this dealership to my friends and family, and anyone looking for a good deal. You can schedule a test drive online or give them a call. Thank you to the company and the people at the dealership.

Ti
Review №81

Ford dealership tries too hard to upsell services on an 11 year old truck.Over $40 to replace wipers that were streaking. Sure they were, with the tree buds stuck under them. Took me 2 minutes to wipe them off and they work fine.Over $100 to diagnose a tire pressure sensor light. The sensors are beyond their designed life so of course they are going to throw a trouble.Ill go back up the road to the GM part of the dealership and get my oil done there again. They never try this nonense on me.

Ro
Review №82

In the past four years we have purchased three vehicles from Troy/Arbogast Ford. In each purchase we have been very satisfied with how the staff treats us and the outstanding quality of vehicles they keep in inventory. On two occasions, Joe Baker was our salesman and was very knowledgeable about the vehicles we were looking at and was not overbearing nor pushing us to make a n instant decision. It was always a welcoming and open experience. We will continue to shop first and buy from Arbogast in the future. Joe and the others at Arbogast are outstanding in our opinion.

Dr
Review №83

The whole experience was smooth. A very low pressure interaction, and at no point was my dealer (Nathan) overbearing or pushy. I walked away with the exact vehicle I wanted and exactly the price I had hoped for. (Thats not entirely true... My ideal price would have been Free, but I was happy with what I ended up with.)

Jo
Review №84

Great staff and management. Very helpful and upfront with us!

Da
Review №85

This was my first time dealing with Arbogast Ford. The dealership I had dealt with in the past, well, lets just say that when my youngest son went in to try and do business at this other dealership, he was blown off by the sales person. In my opinion, that was rude, crude, and totally uncalled for.The atmosphere at Arbogast Ford in Troy, was the opposite. The salesman was kind, helpful, and courteous. Mr. Irvin Wallace was the type of person that I like dealing with. I have not said or done anything like this in the past, but I strongly recommend Dave Arbogast Ford to anyone looking for another vehicle. And make sure you see Irvin Wallace if you like being treated right and honesty.

Ma
Review №86

My experience with Dave Arbogast Ford was absolutely amazing! I had a different experience with them considering I was purchasing a vehicle from them at a different state and all the paperwork had to be completed via mail. Although I had no in-person experience with this dealership, Derek Gambill made the process very easy and was able to get the paperwork to me quickly. He also provided a detailed high-quality video of the vehicle before purchase which made the decision even easier. I highly recommend purchasing a vehicle from this dealership, you will not regret it!

De
Review №87

Love how efficient this guys got my car ready to go.

Lo
Review №88

Had an amazing experience buying a car today with Darryl ! He was professional, friendly and made sure everything we asked for happened! Couldn’t say better things about him! Go see Darryl if you’re looking for a new car!

Ja
Review №89

I recently purchased a certified pre-owned Ford Fusion 2017 from Arbogast Ford. I worked with a very knowledgeable and caring salesman name Chris. Chris went above and beyond my expectations and I couldnt be happier! The car is impressive, but what really stood out was how smoothly the entire process went from start to finish. I would highly recommend anyone to go see Chris Todd at Arbogast Ford in Troy, not only will the entire process be smooth, but hell find you the best deal out there and a quality price!! Thanks so much Chris for the car, and the worry free experience! Ill be back!

Ka
Review №90

This has been the best dealer I have ever worked with!! They’re great people amazing people skills and awesome personalities! They were every good about explaining anything I needed and were very patient with me. I’ll definitely be buying from them again!!

Wa
Review №91

I know & worked with Carl.He is a great guy,honest,trust worthy. He will give you great deals & treat you like family.Great dealership to hire a great salesman.Good luck to you all.

Aa
Review №92

Purchased a 2018 Chevrolet Silverado 1500 LT from Nate Coppock. Excellent customer service. Worked with me on add-ons. In and out fast. If you want a nice new pickup go see Nate he will take care of you.

Br
Review №93

I have conflicting issues is the reason for the two stars, but in the end it does not excuse the negligence. The staff is friendly and helpful, but both of these negate the lack of commitment by the service department. I had my car in there twice to have an issue diagnosed and corrected. Reason being the vehicle keeps tripping a P0455 code. The first time I was told I needed to replace the catalytic converters because they were barely attached to the vehicle when the exhaust pipe was broke at the tail end of the catalytic converter...So I chuckled and fixed the exhaust leak. A week later, same code so I took it back. They cleared the code and stated could not replicate the problem. So here we are, couple weeks later and wouldnt you know...same code. The first two times I took it there, it was under extended warranty. Since then the warranty has expired and I will not be taking it back. Reason being, anyone with basic knowledge of automobile repair knows the EVAP sys. deals with gas fumes and tank pressure. They also know how tedious it is to track down this leak. So, in the end I ask you...Does it make sense that my broken exhaust pipe (which had been that way for several months including when I had it there for prior engine issues) just magically started tripping P0455 codes or more logically that I had them replace a fuel pump and quite possibly a gasket got twisted or broke or perhaps a line has slipped off, or even perhaps a bad purge valve...When making your decision please keep in mind that the EVAP system requires certain parameters be met before it runs a diagnostic and trips code P0455 which is why simply driving the vehicle 100 miles (at my cost for fuel) would not in fact trip P0455. As I stated, the staff is friendly and helpful, but simply not wanting to do diagnostics that I paid 115.00 to have completed...that says a lot about the dedication of the service technicians. Unless your car is under a site specific warranty, find another service department and save yourself the headaches.4/02/2021 - Update...it was a bad purge valve

Ed
Review №94

Nate was an amazing sales rep.Spent along time explaining the electronics of the vehicle. Financing was seamless and explained completely.I highly recommend this dealership.

Da
Review №95

Stopped by Saturday afternoon for a test drive of an F-150 XLT equipped as I preferred with crew-cab, long-bed, max towing package and large V-6 twin turbo motor... in blue jeans blue... the truck was so much like my Ridgeline and with the end of month deals, my wife’s x-plan and the trade value given, we bought after a half hour long test drive. This should pull the camper with no issues and it’s very comfortable as well. Darryl Fairchild was outstanding in his customer-support-approach and the Arbogast Management, service (prep) and Finance teams stayed over to get us this new truck at a deal that I consider excellent!

El
Review №96

We found some cool cars there!

Ne
Review №97

I just recently purchased a used F-150 truck from Arbogast Ford and would like to express my satisfaction during the buying process. There was no pressure involved, and everyone I came in contact with was courteous and helpful. Shawn, my salesperson, was very knowledgeable and fun to work with. Thanks again.

Ma
Review №98

Buying a car can be stressful but working with this dealership and especially with Chris Todd made everything much easier. I was able to get just the car I wanted and Chris even went the extra mile to add a bow (As a surprise at the request of my family - I always wanted a big bow on a new car!) I loved it!!! Im soooo happy with my purchase. Vroom 🏎 vroom! Thank you!

Gi
Review №99

The People at Dave Arbogast Ford are awesome. I totally appreciate everyo the Ford service department who came through to help me when my WEX Fleet card or she has to pay for my repairs even after they had pre-authorized work to be done.Tyler, Matt and Mandy were awesome. Matt and Mandy worked out an agreement where I could come in weekly and pay for my repairs. They didnt leave me hanging out to dry like WEX FLEET card did. Mayim definitely want it customer Fairlife in me because of their kindness 😊

Ed
Review №100

The most pleasurable vehicle purchasing I have ever experienced!! My salesperson was fantastic... made the entire process an enjoyable experience!! Nate Coppock was amazing!! One of the easiest persons to build rapport with and make you feel as if he is your best friend!! In fact, I now consider him one of my adopted grandkids!!! Arbogast, this one is a keeper and deserves a top position in sales!!!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3230 S Co Rd 25A, Troy, OH 45373, United States
  • Site:https://arbogastford.com/
  • Phone:+1 937-339-2687
Categories
  • Ford dealer
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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