MBM is a great company that really strives to be the best they can be. I worked with them for many years and they were always on top of everything.
Any service calls we need at our office we ask for service engineer, Todd Lasecki. Todd is the absolute best! He responds quickly and when he comes to the office he goes above and beyond to fix the problem. He is extremely knowledgeable and patient and explains the issues with all of us. We are an older workforce and he makes sure we all understand before he leaves. I honestly cant say enough good things about Todd and he is one of the reasons I would recommend MBM to other businesses.
Professional local business with excellent customer service. Their employees and techs stand behind their products, work well as a team, are very knowledgeable and enjoy their jobs as well as serving their customers.
I received tech support from Barbara and she was the most informative tech I have ever encountered. Not only did she fix the technical issues we were having, she also educated us on the machine to help us get the most out of it and understand its functions; and in a way that a child could grasp it. Thanks Barbara for all of your help!!
Todd has been our technician for over two years and I cannot say enough positive things! He is extremely detailed oriented, friendly, and responsive. He quickly fixes all of our issues and is always transparent on what he is doing. We appreciate him so much and would highly recommend that you request Todd as your technician. You will not be disappointed!
MBM Technology Solutions is a great company to do business with! MBM is on the cutting edge with their IT offerings. A great local company to take care of all of your technology needs. I highly recommend MBM Technology Solutions.
Barbara is very detailed, well versed, and extremely professional. Her wait time was shorter than expected (5 stars for that alone!) and helped with more than even initially asked for. She walked me through everything and educated me as she went along which is greatly appreciated. We will be asking for Barbara specifically in the future. Great employee.
Excellent service! The technicians were very fast fixing our simple issue and even helped with an additional ongoing issue, which we had no idea could be fixed. Thank you!
When I came into work this morning, the copy machine wasnt working. Called MBM, in less than a couple of hours they were out here, fixed the machine and also fixed a problem we had for a long time with scanning to a computer. Todd and Brandon were amazing! Took their time to make sure we didnt have anymore questions and just all around great service. If I ever have problem again, I will make sure to get them to help.
We LOVE our new equipment! We have found everyone at MBM to be extremely helpful and responsive. Super happy we can now add our copier to the list of things MBM helps us with. Would highly recommend Alex and the rest of the MBM crew!
1st experience with MBM Technology Solutions, Barbara was our Rep and she was AWESOME!! Full of knowledge, patient, kind, took the time to explain over and over until it sank in! Patience is always appreciated when learning something new!Thank you Barbara- we look forward to doing business with you in the future!
Caring, kind, capable and professional staff in both their National & Field Service Coordinator and Service Technician positions. You cant go wrong with the support of MBM Technology Solutions!
Barbara and Vas were amazing! Barbara came to assess the issue with our Konica machine within a couple hours and had it working the same day though they needed more time for the permanent repair. She and Vas minimized our down time and kept our machine operational throughout the process and had our machine back at 100% far quicker than we thought possible.
My office leases a Konica copier/printer from MBM. The equipment works perfectly, and the customer service is quick and efficient. I would recommend to anyone that is looking for a new copier/printer.
At my office we have 4 Konica copiers from MBM. We love the machines and the service is awesome, they are always here the same day. We had a different company before MBM and we are soo happy we made the change. Highly recommended!
Love Dan and Todd . Always so helpful .
Barbara was a life saver. We were having a problem with our office printer which also does our scanning and faxing. All we could do was copy. She checked the possible problems and tracked it down to where everything was up and running again before she left.
Carl Spaleny is pushy and appears desperate for sales. Kindly declined his services when he approached me. He proceeded to ask questions regarding our office equipment despite my disinterest and became passive aggressive once I again informed him that we did not need his services.
Experts in the field