I took my car there radio was working perfectly fine. When I picked it up radio was not working and the repair had NOTHING to do with a radio. Of course they didnt own it
Great place for auto collision repair and glass issues. Chris, there is very responsive, fair, friendly, professional, and supportive. If there is a way to go wrong choosing them for working on your vehicle, I sure do not know it. They are my go-to folks from the get-go. :-)
The reason for my visit was less than heart warming During the strom 25 March a tree fell on my car and it was a total loss. Gerbers personal was very knowledge about their job and I thankful for their helpntegritytyintegrityintegrityintegrityintegriintegrityintegritytyintegrityintegrityintegrityintegriintegrityintegritytyintegrityintegrityintegrityintegriintegrityintegrityty
Chris and everyone at Gerber made life very easy. They took care of everything and did a fantastic job. My fusion has a multi-layered color and the match was perfect. They got it back to me in no time. Will definitely use again if the need arises.
Very disappointed with this company. They had a chance to make this right and failed on all accounts. Caused me alot of issues and made the situation worse. I would not return to Gerber Collision & Glass and I do not recommend.
Friendly staff that takes the time to answer all questions and sometimes even gives you answers without you having to ask! Super professional folks and they made my experience the best it could possibly be. I highly highly recommend this place for your collision and glass needs! Dont do yourself a disservice by going anywhere else!
Very nice people.
Very helpful. Great service and workmanship.
Professional, courteous, kind, and diligent, Gerber fixed my 2018 Lexus ES 350 with quality performance. They also brought to my attention where I could have been badly hurt from previous work done by the dealership. I would recommend them 100%
Great service and friendly staff..Chris went above and beyond to make sure I knew what was going on and kept me updated. Had it back like new in 3 days!
A family owned company that treats you like family. They TRULY care about the customer and their well-being. Willie Myers, III actually took time out of his day to look up cars online with me and figure out the math for the type of payment I could afford after a flood totaled my car. Seriously, this company is the best around. Highly recommend!!!
I visited Gerber today with some ongoing issues associated with my car door that was previously fixed by Meyer about a year ago. The mechanic had the issue fixed in 15 minutes and did not charge me to fix my door. I was not expecting this outcome and they surpassed my expectations. I will definately use Gerber in the future.
I have had my vehicle repaired at Myers and Collision Repair on several occasions. I have always found them to be very helpful with all of my car repair needs. They have worked with my insurance company to make sure that I had all that my car required in order for it to be repaired in a timely manor and excellent quality.The last time I took my care to Myers auto and collision, my car was under warranty and the insurance company did not want to repair my bumper with the same high grade parts that were placed on them initially. Mr. Myers called and spoke with them several times over a three day period and informed me that if my insurance company placed a sub-grade bumper on my vehicle, my warranty through Honda would be null and void! I was not aware of this and, but my insurance company was but still chose not share that information with me. Of course, they wanted me to agree with their estimate of repairs. Once they found out that Myers Auto and Collision found out they were working for me as a valued customer, my insurance company complained to them that they were making me upset as a policy holder. I am so VERY glad I had Myers on my team looking out for me at that time. Needless to say, I fired my insurance agency!I will continue to take my vehicle to Myers Auto and Collision because they work for you as their customer to get the very best work done, in a timely manor and at a reasonable cost!Satisfied customer!
No where else I will consider. Mr Myers II is a pleasure to do business with and informative, thorough, and accommodating. Salt of the earth. Not disparaging Mr Myers III, I just havent had much dealings with him. If hes like his dad you wont do better.
Myers automotive is a step above! They absolutely are in it for the service of the customer and nothing else. Not only will they do repairs and parts that are the best and safest for the car, they will share their extensive knowledge of the insurance industry with you and do everything they can to help you navigate your claim. They are truly a shining light and an advocate for people at a time when you think everything is at its worst (because insurance companies are the worst!). I will never stop recommending them to anyone who needs ANY body work done on their vehicle.
Excellent work. Very professional and honest. Staff is outstanding. I would recommend Myers Auto Collision to family and friends. Mr. Myers is very experienced in handling any problems with the insurance company. I am definitely a very happy and satisfied customer. Myers Auto Collision is the best.
Myers Auto Collision went above and beyond for me and my family. They not only were willing to repair our vehicle, but also helped walk us through the process of dealing with a not so good insurance company. Mr. Myers was professional, courteous, and took great care of our family through this difficult time. The time he took with me, was really unheard of these days. From top to bottom, Myers auto Collision Center is the best around. I highly recommend there services.
We took our automobile into Myers Auto Collision and Repair in Trussville, Alabama. Our car had been side-swiped. Mr. Myers is very professional and extremely competent. He treated us with the utmost care. He thoroughly explained the process we would be facing in dealing with the Insurance companies. We had no idea. He was absolutely correct in everything he told us. He explained everything with great clarity as he helped us navigate through this ordeal, step-by-step. His personal integrity and commitment to the highest ethical and moral standards was absolutely outstanding! We cant thank him enough! We would also like to thank his staff, in particular Tasha, who was so incredibly helpful as well! We are extremely grateful! We would highly, highly recommend them. Thank you again, Mr Myers, for everything!
Extremely professional, kept to the timetable promised and my car came out looking like new. Easy to communicate with kept me informed to the whole process.
Always professional, honest service! I never have any hesitation referring friends and family to Myers Collision Repair! The service, and information I received helped me speak to my insurance company with knowledge of my rights which saved me THOUSANDS of dollars! Five star service!
Im extremely happy with the service I received at Myers Auto Collision. This was probably the 6th time I have had to take one of my cars in for repairs over the past 20 years. (Thats what happens when you have 4 kids). Mr Myers and his staff were great about keeping me updated on the status. Ill definitely use them again and recommend them.
I cannot express into words how wonderful the staff is, their proactiveness towards helping a customer feel at ease and comfortable in a very stressful time of their life and their ability to make a difference.I have been using Myers Auto Collision for many years and I will not even consider taking my vehicle anywhere else, regardless. Their high quality of work and eagerness to make your vehicle look brand new surpasses any other collision shop I have been to prior.
If I could give Myers Auto Collision Repair 10 stars I would. I was recently involved in a deer collision accident. Willie Myers sat down with me and told me exactly what to expect from my insurance company, step by step instructions on what to ask for, and what to be prepared for so that there were no surprises. I’m still in the process of settling the claim, but I feel so much more confident now than I did going in. I’m so thankful for the knowledge he gave me. Willie Myers has literally been the silver lining to my incredibly unfortunate situation. If you are looking for an auto shop that will get you in and out and send you on your way, then I suggest you find someplace else. If you’re looking for an honest, reliable, trustworthy company that will fight the fight with you and honorably, look no further.
IF I COULD GIVE TEN STARS I WOULD. THESED GUYS KNOW THEIR STUFF. UNFORTUNATELY, THE INSURANCE COMPANY (ALLSTATE) WAS VERY DIFFICULT TO WORK WITH. EVEN THOUGH MY CAR ENDED UP IN THE LONG RUN DECLARED TOTALLED, I WOULD USE THESE GENTLEMEN AGAIN AND I HIGHLY RECOMMEND THIS SHOP
Mr Myers is one of the kindest people I know. His staff is also wonderful. They fixed a bad paintjob area on my Lexus and it looks brand new. They charged an extremely reasonable price and put a lifetime warranty on it as well. My husband also had a rattle in his car fixed here and they charged very little and fixed what the dealership couldnt fix in 5 times leaving it with them. We will never take our cars anywhere else.
My Mazda CX-3 had a couple dents where a tire flew up and hit it while I was driving down the highway. The dents were on my hood, with the paint dinged off and the front grill was also cracked. I absolutely love this car and Serra Mazda referred me to Myers. Mr Myers III took AWESOME care of me and my Mazda. He was so fair on the price and when I received my car back - it was gorgeous!!! My car has white pearl paint and they were able to match the paint perfectly. You cannot tell it had any dent dings or paint dings. It looks new again. I highly recommend them for their quality work. On top of that, they are great to deal with and Mr. Willie is a WONDERFUL man :)... Thank you SO MUCH for what you did for me....
I met Mr. Willie in October of 2016 when a deer ran out in front of my car. I thought I would just get my car fixed and go about my business, but Mr. Willie took care of me even when my insurance company tried to lie to me. I did everything he told me to do and I came out on top! I wish there was a way I could give the One Million stars because 5 isn’t enough! I highly recommend this company and I am proud to be a loyal customer!
When my car was hit by another person, and I didnt know how to deal with the insurance company?! Myers helped me to deal with them as they were trying to get over on me!!! Myers helped turn it around with their Knowledge and professionalism! it took two months for me to fight with them and get it settled! if it want for Myers, I would not have got what I deserved!
Myers Auto Collision has repaired my vehicle several many times over the years. Each time the repair work was done professionally. I appreciate the great customer service and I highly recommend Myers Auto repair to anyone who needs auto repair service for their vehicle.
GREAT place to take your car to have repaired. Would not take it any where else. The staff is very nice. P.S. I am not the owner just have the same name lol
Mr. Myers and staff were very nice and helpful to us. The work done on our vehicle was superior. Very pleased.
Our car got into an accident, and Gerber collision and glass, fixed it to OEM specifications, and did so sooner than expected.
Myers is a horrible repair shop. They are friendly staff to your face but over the phone is a different story. They also charge more than what was quoted to your insurance and make you pay out of pocket for it. When I requested to see the contract I signed they told me I could not see a copy of it and “this isn’t how it works”. Which is blatantly illegal for me not to see a legal document I signed. Figured I would go ahead and pay out of pocket instead of taking him to court. Horrible service, takes forever to get your car back, and Myers will bully you to pay extra.
Mr Meyers was very helpful and let me know before I spent anything that he felt I wouldnt be spending my money wisely trying to fix a vehicle with such extensive damage. He also helped me find a salvage yard to take the vehicle off my hands. Really honest businessman.
Myers always makes sure that the job is done right. Keeps you informed on all aspects of a repair. A just good people too!
Not a good body shop to get your car fixed. They do more than the insurance company pays for which causes you to pay the difference out of your pocket.
Very helpful, detailed. Told me what to expect
Honest people. Took the time to explain difference between new & oem parts.
Positive: Office Staff is friendlyNegative: I had a bad experience with Myers. I took my car there after an accident and then I told Mr Myers I wanted a second quote. He told me that that was not how it worked but that he would fix it or it would be totaled. I told him I wanted a second quote before making a decision and he told me I would have to pay $284 for the estimate he had given. I asked for a breakdown of the charges and it includes charges for him talking with me on the telephone to discuss the quote. I DO NOT SUPPORT BUSINESS THAT CHARGE TO TALK ON THE PHONE. Mr Myers talked me into signing an agreement which was a mistake on my part and then he would not release my car to get a second quote without paying him $284. I will not be doing business with Myers any longer and I encourage others to look elsewhere.
Grade A service. Very happy.
Recently used Myers Auto collision Repair and had an awesome experience with Mr. Myers along with his staff. Coordinated rental car for me and kept me up-to-date with status on my car. Repair work on my 2015 Infiniti QX 60 was suberb!!!
Professional, honest, actively finds options to reduce your costs.
We have, as a family, dealt with Myers for many years. If you want to cut corners....go somewhere else. If you want it done correctly, use Myers!
Love them. Good work
Lady in the office actually told me I have just been to busy to call you back. I called the day before. Really?
Sir, you know who you are. Thank you for everything!
Cant say enough good things.
Service sucks