Hi!!! I just wanted to thank Chris and his crew at Cahaba Heights for helping me via the Trussville store to get my new Scott MTN shoes in! got them today!! Im very excited! great customer service through emails and phone calls. thanks again for everything!! My first pair of clipless shoes. cant wait to get the transition going! Thanks for being there! ~Tina from Greenville SC .... ride on 🚲🤘🚲

Great customer service.They will think creatively to get you back on your bike.I have and will recommend to friends and family.

Our salesperson Jeremy was very helpful, personable, and answered all of our questions, helping us decide which bikes were right for each of us. Because of the great customer service provided by Jeremy and the staff at the Trussville location, our family has purchased 5 bikes over the last 2 months from Cahaba Cycles and we couldn’t be happier with them!

Jeremy provides outstanding customer service. He was generous with his time, answered all of my questions, and handled multiple customers with ease. I highly recommend this store.

Jeremy was awesome and provided excellent service. Im loving the bike he helped pick out for me. I just got my first tune up and they did a great job. Couldnt ask for a better experience.

We love our bikes and the quality is amazing! We are just casual riders, but they were very patient with all of our beginners questions. They were so knowledgeable in helping us to find the right fit for our new bikes too. We just couldnt believe the difference between them and our old bikes! Thank you all again!

I had to wait for their backorder to come in, but it was worth the wait. I purchased a black Domane 2 with disc brakes. Jeremy made sure I had everything I needed and walked me through the gears. The service is always great at this location

Had a great experience with cahaba cycles. Jeremy had my bike registered for warranty without me even asking. Great service and very knowledgeable staff. Love my trek fuel ex 8

Daniel helped us with the purchase of our 2 new 820s. Super helpful with great service and also educational!We highly recommend Daniel and the staff @ Trussville!

Fantastic customer service!! We bought a couple of Trek 820s, and the team spent 90 minutes helping us get set up. Tremendous service!

*Update posted at end of review*Original Review: I have lived in or near Birmingham for the past 23+ years. Tried a few shops and recently (within the last 6 months) decided to give the Cahaba Cycles in Trussville a go at my business. The staff has been consistently friendly and knowledgeable. They have also done a renovation of the Trussville location. It is centrally located to my work and there fore convenient to make a stop by on lunch. To date I have had them resurrect that is rebuild two bikes.The first is my 2000 Gary Fisher Sugar 2. It is near and dear to my heart as it represents one of my first adult mountain bikes. I bought it new back 17 years ago and have kept it. I feel that they did an excellent job with the bike and certainly kept me well informed throughout the process. I was given plenty of options that ranged from simply making it safe to ride again or truly rebuilding it and addressing any known or found weak points. I opted for the later and am extremely happy with the outcome. So happy I took another bike to them for a rebuild/overhaul.The second bike is a fat tire bike. A Cogburn 2015 year model CB4. I bought it from facebook and the previous owner had told me several times that it was an outside bike. Living its life in the great outdoors. Not ridding - but always kept outside. This presents certain challenges when it comes to maintenance etc. I had negotiated a great trade for the bike so off to Cahaba Cycles in Trussville for the rebuild.I usually deal with Josh on the phone and he and Daniel are the two main employees that help me. I came in with the Cogburn and a wish list for things I knew that needed addressing. They have different service packages that give you choices on not just what is done - but when used strategically includes the labor to cover the stated repairs. This helps save money and. in my opinion, allows more money towards parts. As expected the bike needed work.I again was given plenty of options and sage advice on which route to take. I ride my bikes hard and do keep up with the regular maintenance. I decided to go for another total rebuild similar in scope to the Sugar. They tackled the job and kept me updated with regular calls. To save me money, the bike has a 2X11 drive train, the front big chain ring needed replacing, however, it was no longer in production. Josh took it up as a mission to find one. That saved me money as opposed to replacing both front rings. He did pull through and found at RaceFace HQ in Canada.I picked the bike up today and it felt like Christmas in April! Shiny parts surrounded the faded paint scheme. I will update when I get some ride time in.Bottom line is I am happy with the two rides they have resurrected. So much so that they now have a third project bike :)*Update May 1, 2019 - Picked up my third project bike today. Daniel was so very professional and prepared for my arrival. He pointed out the repairs and offered me a detailed work order. They came in under budget and I now have an as new bike component wise with a few character marks from its past. I am so very pleased to have had another positive experience with this location. Thank you Cahaba Cycles of Trussville!

They were very professional and got back at me about my bike as promised.

The guy who helped me was super friendly and helpful! I don’t go to places time and again just to buy things. It’s customer service that brings me back. I’ll be back.

I came in 45 minutes before closing with a flat tire on my road bike. Cahaba Cycles said, no problem, then they fixed my tire! In addition, they installed two new bottle holders. I have no problem recommending them to anyone I know. Their service sets them apart!!! Thank you, Cahaba Cycles for keeping me n the road!

Friendly staff, good prices and good selection for a local bike shop.

Great product that has a smooth ride and very durable. It also will hold value for future resell if necessary.

Every Cahaba Cycles store Ive ever been in deserves nothing short of 5 stars. They consistently provide exceptional customer service!They are always willing to generously share their knowledge and answer all my questions. I highly trust Cahaba Cycles because they show integrity, give honest recommendations, and always try to make whatever it is right.

Purchased a Camelbak Chase 8. I was able to try it on. Look thru it with my own eyes and see if it had the storage capacity I was looking for. It is always more satisfying to buy local. All of the Cahaba Cycle locations have always given me great customer service and have a large selection. Definitely my #1 source for bikes and biking supplies.

The staff and customer service was the best I’ve ever had at a cycle store or any other business I’ve been to.

I purchased two bikes here for my oldest kids. Ive been back a couple of times. This is the best group of folks to buy a bike from, as their Customer service is always top notch!

I called ahead and the shop agreed to service 2 old Schwinn bikes for $150 each over the phone, but when I got up there they said they couldn’t do that and none of them had told me I could get that discount on the phone. Going to Redemptive Cycles instead.

This is the place that Ive learned to take my bike. Ive tried other ones and learned my lesson. They know how to fix your bike and their prices are pretty reasonable.

The staff at the Trussville shop went above and beyond to help me find the right bike for my nine year old. I highly recommend their store—

So I had stripped a seat collar bolt. Bike shop dude found me another. No charge. Go Cahaba Cycles. Ride on.

Nothing like a shop full of 2 to 8 thousand dollar bicycles all Made in Taiwan. The single star was because I asked the guy working did he have anything I could buy that was made in America and he said in a snarky tone nope and walked to the back. When he never returned I left.

Always the best service anywhere, great prices, and a knowledgeable, highly competent staff who are genuinely interested in clients. Their inventory and prices are very competitive, including with online shopping. Easy to recommend to anyone who enjoys cycling and excellence in service and products. Our own version of the Wright Brothers Bicycle Shop experience right here in Trussville.

Very knowledgeable and helpful staff, and had an answer for every question for this 1st time bike buyer. Normally I would never let a sales person tell me what accessories or options to buy, but I felt comfortable letting these guys make recommendations, and didnt feel like it was an oversell at all. Just tip if youve never been here - park directly behind the building to enter the back door.

Knowledgeable and friendly staff!

Representative immediately identified the part that I needed, got it from inventory, and rang me out within minutes. I havent tried the part yet, but that was excellent service.

I couldn’t have asked for a better experience.This place is awesome and the staff went above and beyond to help me understand every aspect of my purchase.Great guys to deal with and I’m super pumped about my new bike and gear.Happy Cycling !!!!

As always great service.

So helpful at fitting my daughter on her first trail bike. Grateful for the selection and all of the help from the employees. We will be back!!

Great customer service great work in repairing my bike. Reasonable cost

Love this place! Outstanding customer service. Every single time I’ve been, I literally couldn’t complain if I tried. Josh is my favorite though hands down. He always goes above and beyond, unloading and loads my bike up for me and they are all extremely knowledgeable and very helpful. I love my Trek and I tell everyone to go to Cahaba Cycle and get them one too!

This is the nicest little shop, they are super friendly and happy to help. The bike was unloaded, repaired and loaded again in less than 20 minutes and I’m so thankful- my son is going to be so happy when he gets home from school! Thank you for the great customer service!

Great place to have your bike service and purchase a bike

Staff was extremely helpful and patient with our questions.

Great personal, excellent service

Very friendly, positive, knowledgeable staff!

True professionals who know bikes and provide excellent service and support

Great customer service and they always answer the phone

Excellent, knowledgeable service, and a fair price on all items purchased (comparable to online pricing) and the mechanical work completed. Very friendly, engaging staff--they know bicycles and especially the critical safety items. We have great confidence that the staff and products at Cahaba Cycle will be be an outstanding value and a long-term relationship.

Great service and knowledgeable people

I enjoy visiting your Trussville location. It is always nice to be welcomed by Daniel and the staff. Super friendly and have always met my service and shopping needs! A++++

Even thru the shut down,the staff helped me locate the bike I wanted and appraised our trade in. I looked at bikes earlier this year in the show room but was waiting till spring to purchase. Both the oak mountain and Trussville location stores helped me. oak mountain located the bike size and color my daughter wanted. She is thrilled with her new grown up bike and click shifters

My husband and I have had the pleasure to really get to know Daniel and Josh at CC. They have been absolutely fantastic to us. They have worked on my old mountain bike and then helped us with our sons bike for racing. But I will say Josh knew exactly what to help me for someone with a broken tail bone. He pointed my husband in the right direction last Xmas for a new seat and since the installation I don’t have any problems riding. Comfy tail is a comfy ride. Thanks guys for everything!!!

I dropped off a bike without an appointment, call, or any warning. Cahaba took it in, repaired it, and had it ready the next day. A day ahead of schedule. The cost was more than reasonable. They had the part in stock and ready to go. You can’t ask for anything more. Thank you!!!!

Awesome store! Super friendly & comfortable to shop in! Great selection & high quality! Fair pricing! Will def be back for all my future bike needs!

Its a nice place bike shop with good choices and nice people.

No matter what you are looking for in the bicycling world the Cahaba Cycles folks will take amazing care of you. I have been a customer for more than 20 years and I always feel like they go beyond expectations.

Outstanding service, friendly and knowledgeable staff.

The staff was knowledgeable, friendly, and helped me pick out the perfect bike.

I wish I could get this kind of service from every business I attend / spend my money at. Its a pleasure doing business with Mr. Daniel, and Josh at Cahaba Cycles in Trussville.

I WASTED OVER an Hour with 3 Different Walmarts,(Springville, Trussville, AND Roebuck) and did NOT receive ANY Needed information. Yet, here at 2200Hh.(10:00P.M. AFTER HOURS), I had a little difficulty with the WebPage for tubes, and so I was able to MessageTracy. WITHIN JUST 8 MINUTES Tracy provided Information, a Link to see the Correct item, and the Price. Then provided additional information about other questions. In just 11 minutes i have decided that Tomorrow i will buy a few upgrades, along WITH the Tube for my daughters bike. CahabaCycles.. YOU just made MyDaughter EXTREAMLY HAPPY.. AND A HappyPappy. ThankYou for the DramaFREE service. You have just Earned a LongTerm Cycle Family return customers. ThankYou Tracy from the Bottom of my Heart!!ExtreamlyGrateful,The Ownbey Family

Today, 8/3/2019. I took my wife’s “Auto Bike” to Cahaba Cycles, in Trussville. The “auto shift” had quit working, Ferris and the entire staff assessed the issue, they decided to convert it to a manual shift, BTW, I walked in with no appointment or prior contact, in about 1 hour they had installed the manual shift mechanism. I road the repaired bike around the parking lot, works great!!! This store has the utmost respect for their costumers and listens to you as a customer. The cost came in less than the estimate. I would highly recommend this store to anyone that rides bikes, from novice to enthusiast!!!! 5 stars to the folks in Trussville!!!😎👍🏻👍🏻🚲

Huge fan of CC. Love the Trussville location. Was prepared to leave my bike and they said give us 10 minutes. I’m making a concerted effort to support the local business. You can’t get this level of service on the internet.

Had the bike i wanted in stock and the staff was friendly and knowledgeable and looked the bike over to make sure it was good to go before i left store plus gave tips and inst. before i left, i went to trussville location

Everyone at Cahaba Cycles did an excellent job in helping a 69 year old man get the right bicycle. When it has been over 55 years since owning a bicycle, I needed all the help I could get. Great job and I made my first real ride on Saturday. Fortunately, I made it.

The staff are chill, and just awesome people. If I were to go to a shop I would go to them. Theyre not there just to make money.Also the new location they moved to is beautiful 👌

Friendly, knowledgeable staff. Always willing to help or give advice .Good selection of stuff, and if they dont have it, theyll get it quickly.

Marc and Kami and Zeke LockettGreat customer service and quick turn around on bike repair. Also will help with a repair in store if your in a bind such as broken chain etc.

Excellent customer service and support.

Im new to cycling and stopped by Cahaba Cycles with my bike to ask a couple questions about parts and gear. The staff was helpful, friendly, and answered all of my questions. I will be returning if I need certain parts or if I have more questions.

Quality service. A bit pricey but definitely worth it for a good ride.

Great customer service at Cahaba Cycles Trussville. Daniel and Josh are terrific!

Excellent staff. Good inventory snd several options for bike carriers. Cool location with great parking.

Very friendly staff even to someone like me who has no idea about cycling. Very fast service

Great products and very helpful.

This is one of Birminghams best cycle shops! Great location, awesome staff, top of the line customer service! I highly recommend!!!!

Stopped in to look over some bikes for wife and kids and get the little ones correctly sized for helmets. The staff is courteous and knowledgeable and a Mr. Faris Malki took excellent care of us, answering all of our questions (even the dumb ones) without condescension. The prices are fair to slightly below market on several of the models I looked at. All in all a very positive experience. I would highly recommend Cahaba Cycles to anyone interested in something more than the Big Box Store bicycle purchase experience.

Ill always do business with Cahaba Cycles. Faris and his staff are great!

Friendly staff and great service! Got me back out on the trails. Thanks!

Customer service is on point! Super friendly, extra helpful, very patient!

Quick, knowledgeable, friendly service. A+

The guys at Cahaba Cycles are always helpful. Its always a no pressure atmosphere with nice people.

Honest, diligent, relatable, and fair. I didn’t feel pushed around or hassled.

Friendly, courteous and affordable service! (Cynthia)

Great guys there, super helpful. If you have any bicycle needs what so ever, id suggest you go there and talk to those guys.

Very helpful, fast and friendly.

Great customer service and selection!

Excellent business with great employees.

Very helpful

Great LBS