Amazing service. Amazing people. This small store is huge on service!! Everyone was extremely friendly and helpful. They helped me figure how to fix my daughters dorm fridge on they fly. Thank you! ACE hardware to the recuse.

Friendly and helpful staff. Great selection for a neighborhood store. Free popcorn 😎

One of the nicer Ace hardwares in town. Great selection of European spray paints.

Very nice they try meet your needs to the fullest. It has a very at home mom & pop feeling while having the selection of a big box store.

Not pleased that not one of the clerks in the store wears a mask. This seems to me to be a total disregard for their clients. The mask is a way to protect others in case you are infected. It is not so much to protect you from others. You may be asymptomatic and not realize you are infecting others. I will not be shopping there either until the virus is gone or the staff starts wearing masks. It is a small store and could easily become a hot spot. This virus is not a joke.

Awesome staff, they’ll let your rent bolt cutters if needed.

Wonderful staff and they have everything you need! Thank you so much for all your hard work.

Found everything I needed.

Stephanie is the best associate you guys got. Even if I know to go to Home Depot, I still go there first to check if its in stock at your store because of the friendliness there. Thanks

Extremely helpful, excellent customer service! Great gardening advice too

I love this Ace! They have a huge selection of things needed for the older houses in the neighborhood, that you cant find at other stores. The staff is so knowledgeable and helpful- even if what youre building is odd or unusual, they will help you figure out how to do it. They also have lots of interesting snacks and paletas to keep you going!

I love this Ace Hardware. Starting with the vintage Main Street look of the building to the extremely helpful staff, and finally the incredible selection of products. Whether youre looking for some screws, wood, tools, paint, or what have you, this location has it. They even have a pretty decent selection of art supplies. The staff is always willing to go the extra mile to make sure you find, and leave, with what you need. This Ace is most definitely the place.

Quick service and really friendly staff! Perfect location for a hardware store.

This Ace has everything you should need to keep these historic neighborhoods well maintained. I have never been disappointed by this location. The staff is friendly and eager to help at any time.There is a gigantic Ace Hardware on the other side of town that has a much wider selection of parts and gadgets. Want a baby chicken? They have them at a decent price.

Darn good well stocked hardware store. Knowledgeable employees that will give you help when you ask for it, or leave you alone if you dont. I like to be left alone in the hardware store because Ive always got some project going, and if somebody interrupts me, I end up forgetting something. Stainless metric socket head fasteners? No problem.

Love this place. Always someone ready to help me find what I need ... and to do it patiently. Quick place to go and get exactly what I need for current project...

I walked into the store and Shane waited on me. He is awesome. He gave me suggestions for my project. Help me by cutting some of the wood I needed. Found the best price for the hardware I needed. Assured me by confirming that I had all the right hardware and even assisted me to the cash register. Most pleasant experience I have ever had at a hardware store. This is my favorite place to shop. Thank you Shane

The staff are all extremely helpful and friendly! They help with any questions or tell you the easiest way to do a job! I shop there because of how caring they are! Have never had a bad experience with any of the staff! I recommend this Ace to everyone!

I just moved to Tucson from Surprise AZ and needed some hardware for my new house, I was able to find everything quickly. Great hardware store!

This Ace Hardware is awesome. The staff is knowledgeable, very helpful and friendly. The amount of projects around the house I have completed is in the dozens, and often times I receive invaluable advice on which product I should choose for the job. Great people at this store, and you gotta love the free popcorn.

Excellent service at very competitive pricing. Personable and knowledgeable staff. I got my transponder key cut and programmed flawlessly there.

By far, the best Ace store in Tucson, always friendly and ready to assist in whatever I might need. Great Job,

A bit more expensive than bigger stores, but staff is always friendly and ready to help. They cut glass, cut keys, have cleaning supplies, etc. Its a great store to have in this community.

The best home store in tucson. I’ve never been in there when I haven’t immediately had 3 people asking me how they can help. And not just show me to the right isle but talk about full projects and help me get all the right items. These guys rock!

Great local shop for gardening, hardware and basic outdoors stuff. They currently fundraise for local public high school art programs which is ultra cool.

Very friendly, well-stocked, and willing to take time to help you solve a problem. My first choice for DIY. Plus they carry a wide variety of specialty decorative paints and supplies. And the retro exterior is so cheerful!

Neighborhood hardware store has nearly everything I need for quick home projects and is staffed with very knowledgeable and friendly people.

I walked in the door holding my house key. An employee immediately looked at me and said It looks like you need a key made I responded and said that was correct. 60 seconds later I had my key copy and was on my way. Theres really not any way that my experience could have been better.

This is one of my favorite Ace hardware stores. The employee retention here tells the story in a nutshell of good ownership. Some Ace franchises are just miserable experiences. Parking here can be a pain, but never more than a couple of minutes for a space to open at worst.

Didnt expect to find great hot sauce while getting air filters and light bulbs amazing selection.

Employees like to follow you while you shop but dont like to help you when you ask where something is. Definitely willing to drive to the Ina Ace than go back here

Theyre always helpful and friendly, a d they have so much stuff!!

When we walked in they greeted us and pointed us to the isle we needed, very reasonable prices

I love this store. The staff is super friendly and helpful. I have been going here since the grand opening many of the staff know me by name and I them. No giant box store could ever provide the true neighbor feel of this place. Even if you just need some advice stop in and make a quick friend too. Any negative comment you read is most certainly from some unhappy crusty human being. Go here, come back many more times and have a bag of popcorn while solving your electrical frustrations.

Great store everyone there is very helpful and knowledgeable.. awesome experience overall!

I dont enjoy the big two hardware stores. The ace staff know the products, AND where to find them. They dont waste my time.

I love this store. They are always so helpful. The items are wonderful too!

I go to Ace 3 or 4 times a month and purchase many items. Often an extra item knowing I can exchange it for something I need if/when the time comes. Recently I was advised that over 90 days no exchange can happen unless there is available space in the store to display the item. It never happened before. When I called to check I was told every store has policies. Too bad customer service and satisfaction is not higher on the policy list.

Very competent staff. This is what hardware stores are supposed to be

U discriminated against me being a younger person, I love ace hardware but not now, the cashier inspected my money so intricately you would think I was stealing, even tho I had an associate with me at all times n was there getting help for a long time, male staff was great but the one female cashier made me feel uncomfortable, normally I wouldnt care about looking at my money but I watched 20+ people over 30 not even get there cash get glanced at then I check out n she runs it under some machine, money was obliviously real but you lost a customer for life at this discriminatory location.

Quick in and out. Small ACE, but has wide variety of of items.

Great selection, you never have search for someone to help, differ nice folks, and popcorn!!

Quickly replaced my window glass at great price great group of helpful hardware men and women

Great, knowledgable and friendly staff. Good at solving old House repair issues.

This is a very nice little neighborhood Ace store and all of the associates/employees that work there are super helpful and knowledgeable.

Helpful staff and a good selection. Location is also great being close to campus and downtown.

Very helpful. Ready to assist you in finding what you need.

Employees are not helpful. I have been in with hardware and asked for a simple like for like replacement. Screws, bolts.... What I am given is never correct. If you go there do all work yourself. Do not trust the sales people.

Always helpful. May not be experts but will find the answer quickly

I have been going in here for the past month, I just can’t seem to get enough of this place. The people in here have so many useful tips to take care of your house.

Have been going to this Ace Hardware in particular for the last year and a half. Ive never had any trouble and the employees have always been extremely friendly.

Came by and they were closed their hours are incorrect they close at 5 PM

This is what a real, traditional hardware store looks and acts like. They have the stuff and they know their stuff.

Super friendly and knowledgeable folk! Love shopping here.

Surprisingly well stocked for being such a small store

All the workers were super helpful!

Awesome service.found what we were looking for.

Helpful and friendly

Helpful, friendly service. Usually have what Im looking for

Great friendly service, much nicer then the mega box stores

Very knowledgeable helpful people.

Friendly, old-school feel hardware store

Great hardware store that has some skate too!!

Really helpful people, lots of stuff, good prices.

Closed at 145 says they close at 6. Worthless.

Super nice and helpful people!!

Very helpful people

Do NOT get keys made here...Went to get a copy made of my apt key and the guy was a little aloof and cut the ORIGINAL key. I get that mistakes happen but if youre making a copy you may not have a spare... luckily my landlord had an extra, but if you dont, beware!!

Terrible customer service, not helpful what so ever, employee felipe was very rude

They may not have what you need, but they rock because they have someone there to tell you.

I walked in with a bed leg I had tried several times to repair myself, and five minutes and fifty cents later, I had a solution. John even drilled the hole for me, since I did not own a drill. Thank you!

Always helpful staff

Terrible customer service, got profiled with me my friends trying to buy some teas, the lady also charged me twice for what i bought I have bank proof

Very helpful employees

Got the stuff I needed. And friendly staff.

Very good

Love this store!!!

This is my favorite Ace!!

A shop that sells agricultural equipment, industrial tools, sanitary ware and carpentry supplies is a fun place, especially the staff, good people and cooperating with the customer in a more excellent way.