Tom was the best! He took the time to walk us through all the new technology in our dream car and answered any questions we had. Jeremy and Tom did everything and found our dream car and kept us updated throughout the process! Jeremy went above and beyond to stay late for us to get our car after we got off work. The whole staff at Mazda dealership was super nice and did everything to help us! Thank you all!
I have been working with Rene Hernandez for years, he makes it easy to buy a car. He listens to what you want, then does his best to make it happen. He serves the customer, rather than just trying to make a sale. He is honest and if you ask, he will tell you. I refer my family to him and I will always buy my vehicles from him.
Our sales rep was absolutely fantastic! Nothing short of spectacular, Franklin Stocker was the best! He was able to answer all of our questions, get lots of info and hook us up with the sweetest ride ever! Thank you Jim Click Mazda East Side!
I have been to so many dealerships and Jim click Mazda was the only one i felt comfortable, appreciated and truly felt as a family. My girlfriend and I drove away Happy and are still smiling. Than you so much. Everybody, if you go there looking to get into a nice vehicle, hit up Franklin. This guy with his team made magic happen :)
Excellent staff to work with! Franklin, Jeremy and Richard made the process easy and gave me enough time to make a decision. They were respectful, knowledgeable and very helpful. I am pleased with my Mazda. It’s an excellent car! I would recommend them to anyone!
Didnt buy a car here (yet?), but I need to give credit where its deserved. Randy Gordy helped us and he was/is a model salesman. Very polite, courteous, professional, and my personal favorite - not pushy. He showed us 2 different vehicles, which is what I was after, and was willing to answer every question we had. He made a few suggestions and talked about vehicle inventory at other lots, but he was never aggressive. He stayed personable and cooperative, and respected that we were in the early stages of the car buying process and ultimately doing our research. Thank you Randy, you are appreciated.
Great experience at the dealership, especially considering the times we are in with used cars being in short supply. Riley was very informed on the car, features, and experience. The financing was easy, there was no pressure to buy anything extra, and everyone was friendly the entire experience. Additionally, they gave me a fair price on my old car. Great experience, would recommend to any friends and family.
I havent bought a car from a dealership in a very very long time. And I was nervous to do it. But now Im not sure I will buy a car another way again. Everyone was on their game, very nice, honest, and was concerned about my experience. I think they went out of their way to make sure the deal was fair and that everything with buttoned up and I got as good rate and extras as I possibly could have. I feel like they were on my side. Plus I think the car is super sweet and the free maintenance for life on used cars was just a ridiculous bonus. If you go, ask for Tom!
My daughter recently had the pleasure to purchase her first vehicle here with Riley. The entire purchase went very smooth. From calling to set the appointment to driving off the property in her new vehicle, we have no complaints. Riley made sure to get her into a great vehicle. A 2018 Nissan Sentra. Jeremy made sure to get everything taken care of for her with the finance company as well. She never once felt pressured or as some would say taken advantage of because she is only 18 years old. I made sure to go with her but rest assured we both had a great experience and she loves her new car! Thank you so much!
Everyone here provided an amazing and smooth experience. No pressure, the guys were friendly and the price was fair considering the great chip shortage.Come talk to Franklin if you’re looking to pick up a beautiful car.
What an easy experience. Jeff couldnt have done a better job. The goal is to leave without any buyers remorse and thats exactly how it went. Ill see you guys in 5 years.
Clarissa is amazing! This afternoon she helped us out by getting us scheduled into a shop that suits the truck we brought. 10/10 would recommend coming here to her!
If you are looking at the great brand of Mazda for your next vehicle you need to shop here. Ask for Tom Cothran, he will take wonderful care of you. No high pressure tactics, just honest answers to your questions. He was very easy going and a gentleman. The whole staff is to be commended as we had various nice chats with all of them. It was a great car buying experience.
I purchased my vehicle from Rene at the Mazda East location, the process was very easy and everyone was great to work with. I had an issue the first month initially that was very fixed quickly and easily, and I haven’t had any issues with my car since! Rene reached out to me a few months afterwards to check on my vehicle and offer any assistance and it has been great to know I can always call them and get any help.
We have always a had a very positive experience working with Tom Cothran at Jim Click Mazda East. He is very knowledgeable, informed, and cares sincerely for his customers and finding what is the best car for us.
When I was looking for a Mazda that was within my budget, I couldnt have asked for a better team to help me. I was treated with respect and all my concerns and issues were handled with the utmost importance and professionalism. Mr. Jeff Schwager, Sales consultant worked with me find the best deal on a car I could afford as well as Richard Baker, Financial Manager who made the final deal happen. I want to thank them for making this experience easier for me and my family.
Ive bought many cars over the years but its never been as easy and pleasant as Jeff Schwager made it.He went way above my expectations in helping (and I do mean helping) me get just the car I wanted.If you ever need an automobile, I highly recommend Jeff and Jim Click to you.
Usually I never go to the dealership for services and had scheduled a maintenance for my Mazda, the website was very easy to navigate to schedule my appointment. The day of my service I walked into the lobby and was greeted and checked in. My service was at 11am and i was able to leave with my car almost 30-20 minutes to 1pm. I am honestly disappointed that I had to wait that long for an inspection, tire rotation, and oil change I would understand if it was on a busy day and on top of that no one within that time frame had mentioned to me that there are other recommended services (changing air filter/coolant/etc) that should be done on my vehicle within those 2 hours until I received my invoice. Hope communication in service department can change! How are customers supposed to know what is going on with their vehicles without employees throughly going over what’s been done and educating them?
I have had nothing but the absolute BEST experience here. Jeremy, and Franklin are truly AMAZING! They go way above and beyond to ensure youre fully satisfied and taken care of. I couldnt have had a better experience anywhere else. Thank you Chocolate Thunder and White Lightning for the amazing service! Truly amazing guys work here.
We had a really nice car buying experience. Jim Click Mazda East a nice place. Sales Consultant Tom Cothran made what can sometimes be a stressful transaction into an enjoyable one. Among all the qualities in his approach to the sale that I liked the most is that he was genuinely concerned that we would be happy with our new car.
Everyone at this dealership is amazing. Friendly, extremely helpful, and willing to go above and beyond to get me the car I wanted. Usually car salesmen are pushy and seem like they are only in it for the sale but this team was phenomenal and stayed late to show me exactly what my car can do. They even drove to another dealership to get the exact car I wanted. Thank you for your help, I love my carbon cx5.
Riley walked me through the process, answered my questions, and after a short time I walked out with a Mazda3. First car from Mazda, but I don’t think it’ll be the last. If I’m still in Tucson by the time I get another one I’ll definitely go back to this location.
Excellent customer service. Awesome experience
Richard and Jeff were so cooperative and helpful with getting us the car we wanted. They listened to what we were looking for in our price range and got us the best deal possible. We can’t be more happy with the service we got. Thank you to the both of you!
We have been customers of the Jim Click dealerships for approximately 30 years. We know them well. Most recently we had the experience of buying a used car at their Mazda East dealership. Our young sales representative was relatively new with the dealership, but obviously well trained and schooled in the many nuances of customer service, paperwork, procedures, etc. in making the trade of vehicles a very good experience for all concerned. Jim Click is to be commended for hiring sales people a cut above the norms to be found in used car sales. Riley McGee, our sales rep, will be, and is, a credit to the Click organization.
I had a great experience working with Jeff Schwager. From start to finish Jeff went above and beyond to make sure we found the best vehicle for us and were happy. The rest of the Jim Click Mazda team including financing department and management was great as well.Highly recommend Jim click Mazda, and especially Jeff Schwager.
All of the team works together to make a purchase seamless. Thanks Rene!
Great and easy experience at this location. Riley is great at choosing cars he thinks you’d be interested in, definitely can recommend this dealership.
My experience was great. I went in knowing what make, model, and color of the car I wanted. Rene Hernandez was able to put my wife and I in the car we wanted for a great price. We couldn’t be happier and Rene was awesome.
Just picked up my brand new 2021 Maxda CX-30 Select AWD today and I absolutely love it. Rene Hernandez and Jeremy Kelly went above and beyond to help make my buying experience a breeze! I highly recommend getting your Mazda from them! A+++
After contacting every Mazda dealer in the state, Tommy from Jim Click Mazda East, was the quickest to help. He immediately called me upon sending my request. He listened to my concern and what I was wanting to do. He also made the process very easy and convenient for me by allowing me to text the information to him. We didnt have to go back and forth on pricing and he got straight to the bottom line price, which was the best deal that I found. I never had to step foot in the dealership until I traded in my old car and picked up the new one. Upon arrival, everything stood exactly the same as we discussed. The hospitality that was provided by Tommy and the Jim Click Mazda East team, by far exceeded any dealership experience that I have ever had. Please do yourself a favor and see Tommy at Jim Click Mazda East Tuscon. Thank you, Tommy and team!
Randy was a great salesman! Very friendly, knowledgeable, patient, and helpful throughout the entire car buying process.
Jeff and Jeremy are the best! They never bs me and are great people. Highly recommend 👌👍
Jeff was very knowledgeable and super helpful. The most comfortable buying experience Ive ever had when looking for a car. I would highly recommend Jeff to anyone looking for a car. Two thumbs up.
Only visited the service area. The lounge was clean and seating was spaced well for social distancing. The staff was friendly and fast at fixing the recall items. Not sure I would use them to service my vehicle as their inspection was definitely lacking. Out of the 4 things suggested non were needed. The repairs that are needed in the near future were not even suggested.
Jeff was a great guy. No high pressure, all decisions were our own.Richard the finance manager was professional and made us feel welcome.
Buying a car can go one of two ways. It’s either a total pain or a piece of cake. Jim Click made my car buying experience wonderful. If you’re in the market for a new ride, head over to Jim Click and ask for Tom Cothran and Jeremy Kelly. Tom has been working for Jim Click for 19+ years, he’s a retired AF F4 Phantom pilot, and he’s a super cool dude. Jeremy is funny as hell. The two made the whole experience great. I really appreciate their help and I’d recommend them to anyone.
Jeff Schwager was absolutely phenomenal and a pleasure to do business with! Jeff was genuine and we are so very happy with our purchase. The buying process was simple and easy with their team.
I bought an MX-5 last week and it was an amazing experience. The Salesman Riley made it fun while being extremely knowledgeable about Mazdas lineup. The dealership and Riley made the buying experience top notch. Hats off!
I had a GREAT experience working with Tom Cothran to purchase my car. The service for life sounded like a good deal. Then reality hits and you have to deal with the service department. Total 180 from the service received by Tom. I dont know if the receptionist hates her job or just hates people. Never a smile or hello or thank you. Everybody is an annoyance and it shows. There were only two of us there. Not sure its worth the aggravation for free oil changes that take an hour and 45 minutes. Takes what should be a perk with buying a Mazda and turns the buyer into an annoyance to the receptionist in the service department. No reason to be so rude.
Rene Hernandez was very helpful and was able to answer all my questions. He was very pleasant to talk with and returned all of my emails.After I bought my vehicle, he sat down with me and helped walk me through and made sure that I understood how to work everything!
I went to the Jim Click Mazda East location last week and was assisted by Randy Gordy. He was knowledgeable about the make and model that I was interested in, and showed me all the notable features. He was also incredibly respectful and allowed me to take the lead and express my own interests without being “pushy.” He was upfront about the included fees, so I was able to calculate the approximate final cost and work within my budget. Finally, Randy and his manager, Jeremy demonstrated a great amount of patience, staying past closing time to complete all the necessary paperwork to ensure I could drive the car off the lot that night! I can’t thank them enough for actually having a positive car buying experience.
January 2020, my wife was in need of a new vehicle badly. I got tired of fixing it constantly. She found a new CX-5 on sale. So we go to the dealership and met with the salesman Tom. They worked on a wonderful deal and really helped us out! Then I bought a used WRX from the salesman Randy ( he looks like David Caruso) and wow I love my car! My old truck had about 250,000 miles. We have also purchased a car with my daughter and son, all within a 14 month time frame. These guys are all awesome! Jeremy Kelly and Richard Baker also played huge roles in our process, and helped us tremendously with the extras in the deals. Thank you all so much! Never thought Id get 4 cars from the same place in such a short time frame.. please go see them if you need help! They will do whatever they can for you!
I had a great experience buying my first car at Jim Click Mazda. Jeff Schwager and Rene Hernandez were very patient with me and really fought to get me a great deal. I had emailed back and forth with Jeff who helped me find the vehicle I was looking for. When I went to the dealership I was kindly greeted by Rene who showed me the vehicle. I went for a test drive and loved it. He then helped me get a great deal. The next day when I was taking the car home Jeff took the time to explain all the vehicle’s features and fully answered all my questions. I will definitely be back in the upcoming years when I decide to get a new mazda.
Everyone here was so friendly and helpful! It was my first time buying a car and they made it so pleasant and easy for me. A special thank you to Mike Duran, Rene Hernandez and Jeremy Kelly. If you need a car go see them asap!! They were awesome.
I had the best experience at Jim Click Mazda Eastside. Manny in the parts location is really friendly and easy to work with. The service department is amazing. I need to call for the name of the gentleman that helped me last week, but it was phenomenal service. I felt well cared for, I was treated respectfully, and because they had a lot of cars come in and my service was delayed, I walked out without having to pay for a small install. I was stunned and at a time of year when money is tight, it was a huge blessing. I highly recommend this location for both English and Spanish speakers.
I had a really good experience buying my new Mazda CX30. Andrew was awesome no pressure and was able to answer my questions. Jeremy and Richard were also very helpful and I got a pretty good deal. I left very happy. Want or need a new car go see these guys they wont disappoint.
Rene was an absolute pleasure to work with, my past car buying experiences had me so worried. As soon as I walked in the door Rene was on a mission to not make me feel like that again! He truly listened to what we needed and got us into something we loved! I would highly recommend him to my close friends and family!
Rene is the best. I’ve brought 3 vehicles from him. He fair, friendly and tells it like it is. I refer everyone to him. The finance teams is great too.
Tommy Chong just made my car purchase painlessly easy. From answering my request for information to accommodating our need to bring our rescue dog to look at cars, Tommy met our every car buying need. He was persuasive but responsive. He listened to our needs and desires, met our requirements and handled the negotiations in a positive respectful manner. If you are considering a Mazda, call Tommy.
Honestly, the best car buying experience I could have asked for. They have a great selection of vehicles and had the exact trim, color, and interior color I wanted. Randy Gordy was personable and professional. There were no lies, tricks, or hidden fees. They were very upfront with me and did whatever they could to get me the best deal they could, for the price I was willing to pay. I will never buy another car anywhere else again. Thank you so much Randy for everything you did for us! We look forward to a long friendship with you!! 😊😊
Jeff and his sales team were very professional. Always willing to help and worked hard to help me achieve my nee car goals.Please visit them at Mazda East
Dropped in to look at a new Mazda. Nice folks, no pressure.
Rene and Jeremy, seriously made this the easiest and fastest process ever. Drove from El Paso, all the way here, walked out with what we wanted and the price we wanted in less than 3 hours. Great customer service and such sweet people. 20/10 service, will be back! Thank you SO much!
Tom Cothran is the best! Always making sure to get what is best for the customer and I love my car!
Amazing customer service here. They were in constant communication with me about my car. Then I was able to get a free Lyft ride to and from work since my car was done on a week day.
Jeff Schwager in sales and Steven in finance office for making my purchase an easy one.Jeff kept in touch with me for several months, until finding the car and the price I was looking for. Had looked elsewhere and felt pressure, not with Jeff.Bought my car while visiting from the Phoenix area, finished business at end of day on Wednesday. The car was delivered Thursday afternoon. James made certain every thing was in order while handling over the keys.Thanks to all 3 of you!
This dealership is very professional and thorough. James Williams was very helpful with getting me in touch with people in the sales department that were able to find just what I was looking for. Jeff Schwager and Mike Webb were very helpful when it came to helping me find a vehicle. Jeff was also very helpful and patient when it came to explaining all of the paperwork that needed to be completed and answered all the questions I had. If youre looking for a vehcile and what professional and caring people go see Jeff, Mike or James at Jim Click Mazda.
Thank you Randy Gordy at Jim Click Mazda for the excellent service. I appreciate you taking the time to explain all the features and trim levels of the 3 vehicles that I was interested in. Ultimately this allowed me to make an educated decision and narrow it down to 1. I appreciate the professionalism and excellent service from you and your coworkers. This great service started from the first day I pulled into your parking lot, continued when I signed my paperwork with your F&I manager and continued even after I received the keys to my car. Thanks for taking care of my vehicle until I took possession of it. I am enjoying my new car.
I bought my first car from them last week, and it was made so much easier by the staff! Andrew Anderson was patient with me (and my indecisiveness) and ended up finding me the perfect car, it had everything I was looking for and more. He truly made the buying process much less overwhelming. Jeremy and the manager Mike also helped make the process seamless. Going into buying my first car I was terrified, but the guys at Jim Click made it such a great experience! Thank you!
A few years ago I had purchased my first Used Car from Jim Click Mazda East. Rene Hernandez both being a family friend and veteran in his field guided me through the daunting process of financing and choosing a vehicle that suited my needs and personality. I came out with a 2013 Hyundai Genesis Coupe 2.0 T and I can say that it has been one most well worth purchases I have done in my life. Rene continues to keep in touch and provide customer service well after the initial purchase. When the time comes Ill have him help me get the newer 3.8 series.
I had a great experience working with Randy Gordy. He was really helpful and sincere! A friend recommended I go to see Randy and I’m glad I listened. All the folks I worked with at the Jim Click Mazda East location were wonderful. I’d definitely recommend going here. Plus I love my car!
Excellent service and wonderful selection of vehicles to choose from. Comfortable facility, with welcoming employees. Randy an awesome salesman who really took the extra step in making our purchase a easy step. Thoroughly explained all the details available in our new Mazda. Would definitely refer any new customers ao Jim Click Mazda.
Recently bought new van.. Whole situation was very comfortable, Sales person very friendly and very informative about vehicles. I asked a lot of questions. I was very skeptical about even going through a dealership.. Purchasing our 🚗 so great and easy.. I want to say Thanks to Mr Jeremy K. for making process simple and easy. Jeremy K. Went above and beyond assisting us to get our family into this New Van.. Jeremy certainly has our recommendation for family and friends interested I. Purchasing me car. Thanks Again Jeremy for all your help. Our family really appreciates all the work that was done to get us into New Vehicle...
Thank you Rene for working with us and getting my family into the perfect car! Rene and the Jim Click family were consistent with staying in contact and made me feel comfortable with my car buying experience. Many of my friends referred me to Jim Click and I highly recommend this place, they work with you and make sure they get you into something that works.
We had a great buying experience. Jeff Schwager our Sales Consultant was very easy to work with. This was the best experience I have had in many years of buying autos.
My car was in a crash and went up a curb. The original shop my insurance brought the car to did most of the repairs but they were not sure what else was wrong after hearing noises in the accident area when the car went over bumps. Several other shops looked at my car and were not sure what was wrong with it either. Jim Click Mazda was able to diagnose the problem and get everything repaired in two days! Victor my Service Advisor was very friendly, knowledgeable, and professional. He also did a great job with providing me updates on my car. I am very pleased with my service and experience. I would highly recommend this location!
My experience at Jim Click Mazda Eastside was a positive one. Randy and Jeremy made buying a car seamless. Randy did a great job explaining the ins and outs of the vehicles and Jeremy was super helpful when completing the deal. All of the people were courteous and friendly including the other consultants. Thank you Randy and Jeremy, we love our car and appreciate your customer service!
Great people with excellent service! Highly recommend Rene Hernandez if you need help finding your dream car!
I purchased my second Mazda from this dealership and I can tell you, they really do care and work with you! I worked with Tom Cothran when I bought my first car and Im glad to have him again with my second purchase. For the past few months, I was putting in a lot of research for my next car and I visited this dealership fairly frequent to compare different models and the trims. Tom and his team has helped me every step of the way, really working hard to get you the car you want! Miata Is Always The Answer!
When I brought in my car with my issue, she quickly assessed the severity of the problem and without issue provided a rental given the predicament. The Service Consultant Clarissa did a great job keeping me up to date with the progress on my vehicle. Great experience overall.
Had a great experience Rene Is one of a kind.I was one of the difficult scenarios, but Jeremy and everyone didn’t give up on me and made it happen!I love my new Mazda!! Zoom zoom
As a long time loyal Mazda customer, the support provided by Jim Click Mazda East Tucson Team was bar-none the best collaboration Ive experience at a dealership. I initially came in to get my RX-8 Shinka inspected and 75K mile maintenance completed. She had been acting up as 2020 was the RX-8s first summer in AZ...well, the rotary engine didnt like the heat after coming from a tropical climate. Clarissa was my Service Advisor, and she gave me the grave news as if the car belonged to her. The genuine care was outstanding as she kept me abreast of the thorough diagnosis over a few days and unfortunately I had to make some hard decisions. Clarissa gave me great options but I had to consider moving to a new vehicle and turning my RX-8 into a project car. I requested she pass me along to the sales team where I got to work with Rene. He is a 22-year dedicated employee and I definitely see why! He is in his element and focused on meeting the needs of the customer from initial meeting to showcasing the vehicles capabilities before leaving the lot. He took me through each phase of the sale and made it extremely easy. My experience getting a new CX-5 was a seamless process that took less than a few hours to get me into this beauty. If youre looking for a great car and want no hassle getting into your dream vehicle, go see the Jim Click Mazda East Tucson Team! BTW, my Shinka will be back!
Rene HernandezWas great to work with and answered all myquestions and took the time to go over everythingwith me. Thanks again ReneTim
Rene was very knowledgeable with all the features the cx-5 has to offer. He answered all of my questions to my satisfaction. Very pleasant buying experience.
Yesterday I purchased our 4th automobile from Jim Click auto and it went as usual, FANTASTIC! My salesman Tom Cothran, and the 2 Mikes (Managers) made my experience so pleasant. Theres NEVER a pressure situation which leaves you feeling like you were taken advantage of like many other dealerships. I actually look forward to seeing Tom and the Jim Click gang every time we purchase another automobile from them. I let Tom know what class of car that were looking for and hell have them lined up and ready to drive when I get there. 2 weeks ago my wife traded in her SUV and got the new Kia Telluride which she loves. Once again they took great care of us the entire time. Obviously the Jim Click team are well trained because it doesnt matter which JC dealership that I go to its all the same, polite, courteous, and knowledgeable. Thanks guys!
I will always send friends and family to this dealership. Jeff Schwager sold me a car, but more than that, listened to what I needed in a car and didnt pressure me for more than i could spend. The staff are always friendly and helpful here, and Jeff is a good example of that. I also appreciate the patience of the finance manager Jeremy and his thorough knowledge of the process.
This location has become my preferred spot when my vehicle needs any work performed.
The website seems up to date all the time, I was keeping track on one specific car until I went in and drove off with it. I’m so grateful for Rene Hernandez, his manager and team who helped me from beginning to end. I’m not a perfect person with perfect credit score and still managed to work with me. Communication skills where great and punctuality was good too. Feel free to ask for Rene Hernandez who also speaks Spanish and will do his best to get you the car you want. Give this man a rai$e!
The website seems up to date all the time, I was keeping track on one specific car until I went in and drove off with it. I’m so grateful for Rene Hernandez, his manager and team who helped me from beginning to end. I’m not a perfect person with perfect credit score and still managed to work with me. Communication skills where great and punctuality was good too. Feel free to ask for Rene Hernandez who also speaks Spanish and will do his best to get you the car you want. Give this man a rai$e!
I had excellent service with all of the guys there and was impressed with how fun and easy they made the whole experience. Jim Click Mazda was hospitable and great customer service. Thank you Chris for helping me find my new car and thank you to your boss for making me laugh!
I had a wonderful experience buying a car with Rene Hernandez. It has been quite a while since I purchased a car and I was very nervous and stressed. Everything was very easy, straight forward and enjoyable! I was in my new car in no time! He even explained to me all the gadgets and technology and how to use everything before I left the lot. I will be referring him to all my friends and family so they can have a wonderful car buying experience too! Thank you Rene!!
Chris and Jeremy helped make it possible for me to drive the car I wanted! I searched around a lot and ended up coming back to them. The deal they offered plus the great customer service couldn’t be beat!
Jim Click should be proud to have a great team member/ salesman like Randy Gordy. Randy is kind and knowledgeable and walks you through every step of the process. Our extraordinary service did stop there, Bill in the finance department took great care of us as well. Experiencing this level of service is why this is our third time buying from Jim Click and with Randy. If you are looking to buy a car reach out to Randy.
My name is Timothy Cook. I recently purchased a new car from Jim Click Mazda. The salesman who helped me was Randy Gordy. Randy was extremely helpful in finding the car I wanted. He went out of his way to help find the 2020 CX-5 we were looking for. I had searched on my own with no success. Randy called all around to find the car. When he found one he called me right away, told me all the details and when it would arrive at the dealership. When the car came in we went down to sign the paper work. Randy made everything simple, he explained everything in detail. He processed the trade in of our old car. Everything went smoothly. I am very pleased with our new vehicle. We love it! Great experience!!
It was good, friendly and not too long waiting.
My husband and I just purchased a 2020 Mazda CX 30. Our experience at Jim Click Mazda Eastside was exceptional. We were assisted by Andrew Anderson and he could not have been a better salesperson. He answered all our questions and made sure we found the model just right for us. We love our new Mazda and highly recommend this dealership.
Weve been taking my wifes 2015 Hyundai Sonata here for lifetime maintenance since we purchased her car. its always easy, on time and customer service is always great. Never a pressure sale for recommended maintenance repairs. Clarissa has always done a solid job when taking care of our vehicles needs. Highly recommend their service department
Randy was nothing short of the most professional and helpful car salesman I’ve had the pleasure of buying from. He really looked out for my wife and I’s best interest. The finance manager Richard was also very helpful as well and made sure to hook up my retired usaf wife.
My boyfriend and I spent the day at Jim Click Mazda and I left with a Mazda CX-5!! Rene Hernandez was awesome to work with. He worked diligently to get me everything I wanted at the price I wanted. I would recommend buying your next vehicle from him. You won’t be disappointed!
Staff were friendly and attentive. All questions were answered and Rene made sure that there were no unanswered questions.
Rene Hernandez at Jim Click Mazda East is the best! I have bought 7 cars from him so far over the past 15 years. Just got my mom into a new one too! Thank you Rene for your continued support and help! Buying a new car couldn’t be easier! My family and I will never go anywhere else!!
Rene Hernandez is awesome. Hooked it up yet again. Manager Jeremy was fantastic! Thanks again!
Tom Cochran and Jeremy are the best. If only all car salesmen could be like them.
Everything was perfect. I knew what I wanted coming in. My salesperson, Rene, picked up on that and moved us through the process swiftly. I was offered a price on the vehicle I expected, received incentive financing, received (after a brief discussion) a price on my trade I expected, and was given the time/space necessary to contemplate the deal.I came in the next day to consummate the deal, which went smoothly. The finance guy (Derek) did a great job with the paperwork and explained the additional options/coverages well. We finished the process with a minimum of hassle or delay and I drove off in my new Mazda CX-5 Signature
Rene, and his crazy manager Jeremy took excellent care of my family and I. From the beginning, we sought out to find the best small SUV, while practicing social distancing, and we are extremely happy with the service we got, and with the CX-5. It is the nicest vehicle we have ever owned, and it was best buying experience of our lives. I highly recommend shopping here, and I highly recommend asking for Rene, and Jeremy.
Went there to get a scheduled oil change done to my car I Love Mazda but when I got my car back my visor on my passenger side was physically damaged so when I went back I talked to a manager of the service department and showed him what my issue was and he stated when we do all our work and when we service your car we get in the driver seat we dont get on that side I cant take responsibility for this I can give you a good deal on a new one but we didnt do this. He didnt realize to think when they work on your car they wash your car and they wipe down your windows and I feel thats when the damage happened. I was going to get my transmission serviced along with filter change, spark plugs changed out belts replaced and some other work that I needed to get done about a thousand dollars worth now Im not going to even think about going to the Mazda East location cause of how this situation was handled Mazdas are great cars but if you take your car there Id advise you look at your car very carefully and even then if you find a issue they do not take care of you. MAZDA EAST LOCATION
Jeremy from Jim click mazda is absolutely outstanding! He first helped my mom get into her Mazda and now has helped me. When I thought all hope was lost I got in contact with Jeremy and I live in Colorado and he found me the exact car that I wanted and got me into it! Driving 608 miles to get amazing service and an amazing car I would do again in a heart beat! Thank you Jeremy!
As a first time buyer I had the best experience here at Jim Click Mazada (East Tucson ) with all the bad experience i have had in the past with other dealerships this was my last stop .I thought they were all the same rude, not willing to try to work with us and to be turned away, NOT THIS ONE!. With the help of Rene Hernandez and Jeremy they made this process a walk in the park, no stress, no BS ...They took the time to show different cars that were in my budget and with low mileage at that. Very professional, very curtious and a sense of humor that took the edge off. I am going to refer this place to all my family and friends . Make this your next stop if you are looking for GREAT service with people who go over and beyond their call of duty to make you feel at home .Thank you to Rene & Jeremy i will be back in future to get my next car . Proud owner of a Hyundai Tucson.😎