As a recent transplant to Tucson from Dallas, finding a reputable automotive repair shop was high on my list. For years, I had this experience in Dallas. I asked for recommendations and spent a good deal of time reading reviews.Primarily Japanese stood out, and they did not disappoint! I needed an oil change, and a tire rotation was added as a courtesy! I was also preparing to get my car inspected, so they gave me a full report on my 2011 Dodge Journey. No issues, a couple of things to monitor, and clear and concise notes came with my invoice.Their auto shop is the cleanest I have ever seen!! Everyone I spoke to, either on the phone or in person, was courteous, personable, friendly, professional and knowledgeable. I was overall highly impressed and very happy with Primarily Japanese. Not only will I be back, but I am already passing them on as a recommendation! 😎👍

Joe and his staff are always accommodating, friendly, and ready to answer any questions about your vehicle. Their work is outstanding and priced right, and the facility is spotless and welcoming.

I have used their services for over 20 years. I have not been disappointed or misled by anything. Their motto has been if it aint broke dont fix it.

I have been taking my Nissan to Primarily Japanese for years. They always provide exemplary service, at reasonable and fair prices. I recently had an issue with carbon build-up that required a new intake manifold, and not only did they take care of it, but provided me with a rental car during the process. I would definitely recommend Primarily Japanese for all of your automotive needs.

Excellent work.They actually LISTENED... and BINGO!!!! Works better than before!This shop is very organized, and professional. Will be visiting again soon, for the technical work.Many blessings and thanks!

I am very thankful to have discovered Primarily Japanese. For years they have providedexcellent, professional, always courteousservice on my vehicles. They are a rare find and highly recommended.

This is the very best shop in town, Hands down! The owner actually came to my home to pick up and drop off my vehicle. Weve used primarily Japanese auto for years and are always treated so well. An honest and fantastic mechanic is just hard to find!

My experience with Primarily Japanese is always great! Yes, no one likes to have car problems but knowing that I have someone I can trust to do a great job on my car makes thing easier. You can’t live without a great mechanic!!

I called to get a quote to rebuild an engine on an old Corolla I have. The woman who answered the phone asked my name and I gave her my first name. She then started to insist in a very unfriendly way that I give her my last name. I said why do you need my last name she said as a professional courtesy. Then she said in a sarcastic manner for your last name Ill just put refused. What a way talk to someone who is trying to give you business!!! Then after this she asked if I would like to share my email address? Amazing, why would I want to give out my personal information to a business that I know nothing about and to someone on the phone who is treating me like a number?!! I never the less gave her my first name and phone number. She said someone would get back to me with a quote. That was yesterday, no one has called me so far. This place must do good work if they have so many customers that they can afford to treat people like this.

This place is very professional and detail oriented. The waiting room is very clean and welcoming. The staff knows your name when you walk in and asks how your family is. They always do a good job with my vehicle.

After many trips to the dealer I was frustrated by the costs of every type of repair. Found Primarily Japanese by a women who told me about their service in a Frys parking lot. From the 1st phone contact I could tell a good experience was in my future. Let me know what was needed with the service and the cost. Stayed in touch through out the entire process, advised on things but never pushed. Costs were much less than the Lexus dealer and I felt like they cared about my car and not my credit card. I only gave 5 stars because thats all I could give. This a 10 STAR SHOP. Do yourself a favor and give them a try, you will not be disappointed.

Ive now taken my car to Primarily Japanese several times, and Ive always been pleased with their service. They do an excellent job of explaining the necessary repairs, and their prices and quality of work are very good.

The wonderful crew ay PJ has been taking incredibly good care of our vehicles for over 25 years! We cant imagine going anywhere else! Great staff, wonderful facility (NICE waiting room) they are BUSY because they are so in demand. Youll need an appointment (this isnt a quickie drive through oil change shack) and may need to leave your car but they do a fantastic job. FIVE stars plus!

Everyone should have such a great repair facility on speed dial! From giving reasonable prices and expert service to picking up and dropping off my car these guys do it all with a smile, nothing shady. Look no further!

Im glad I found this place, it came highly recommended by a friend. I was having a stalling issue with my car that nobody else seemed to be able to fix. They found the problem rather quickly, and fixed it the same day. Ill go back with any future issues, for sure.

I can go on a road trip with confidence because Primarily Japanese keeps my Honda HRV in top shape with regular oil changes and preventative maintenance checks. The peace of mind is invaluable to me—I know I can count on their expertise.

I feel relaxed and sure of the maintenance and repair preformed. Cost up front. Better then the dealerships.

Went in for a slightly non standard repair: snapped a bolt off during home repair in a exhaust manifold. Other places wanted to take the engine out and charge more than the car was worth. Primarily Japenese kept the engine in and even charged me less than the quote when the job ended up easier than initially thought.Solid work.

Had a great experience working with Primarily Japanese to do a full oil/fluids/filters check-up and solve the problem of a VERY noisy car on the highway. They diagnosed the wheel bearings as being the culprit and had us fixed up and ready to go in about a day and a half, with good communication at every interaction, clarity about what they were going to do and what it would cost, and friendly service. Definitely more expensive as a basic service option than the quick-lube-type places, but thats just how it goes with real mechanics who take the time (and pay their people) to get it right.

This a great shop. Mind you, they will find EVERY little thing wrong with your auto and suggest a fix, repair, and price. But they will fix it well and your car will be a well-running machine after theyre done. Theyre not cheap, but they are thorough.

Excellent service. I spent a ton of money which I dont know if that had to do with the cost of service or just my cars issues but its fixed, they cleaned it and were very professional.

My car was due for several important services, and Primarily Japanese made the process easy. The quality of work, the customer service, and affordable prices are why Ive been a client since I purchased my Nissan. Thank you.

High-quality service at an affordable price. What more can you ask for?

Pleasant and efficient office staff. Work done in a timely manner.

Nice people and they do great work. Reasonably priced!

Very professional. They replaced the parts and made the car as functional as the new one. Absolutely the one we can totally trust.

Professional and high quality service. They did the transmission fluid change on my 2015 Subaru Outback with CVT. They said they only use Subaru OEM fluid, which is why I chose this place. Just as good (or better) than dealership, for about half the price.

I have used Primarily Japanese Auto Service several times to date. I must say I am still very impressed with their service and commitments they advertise. I am very picky about my automobile running in tip top shape and these folks keep it humming. I recently called on a Thursday with a concern about my brakes not being as responsive as I thought they should be after a regular service and brake service in the previous month. They did not hesitate to come pick up the car and check out the brakes. They do keep their word! No fuss and no trying to talk me out of my issue with the brakes not responding.

We have used Primarily Japanese for years and cant imagine ever going anywhere else. Honest, professional and they care about their customers. Theyre the best!

Was just looking for a quote but received a passive aggressive and condescending referral to another shop on the other side of town instead of a simple no.

Everything Prius-related is taken care of by Primarily Japanese. Theyre professional and knowledgeable.

Traveling from NV, broke down late at night. The phone was answered, arrangements made to get the car towed, concern offered to make sure we got somewhere safe for the night.Got the car right in, worked on it, stayed in close contact with us every step of the way and got us back in the car ASAP. Felt confident in the estimate and charges.Hands down amazing experience!

I called this morning to try to get an appointment and right away they tried to sent me to a electrical shop I know my car needs a MICU maybe Ill buy a newer car in the future but for now dont assume that I cant pay you. Ive already taken off the part but thanks anyway.

I have never had more fair, courteous and generous treatment at an auto repair shop, anywhere. I had some extensive repairs performed in February, and when the pandemic hit, I got too busy to follow-up on an issue that wasnt right after the repairs (alignment). By the time I got around to dealing with it, 6 months later, I figured it was too late to complain to Primarily Japanese. However, they responded by performing a full alignment for free, and Joe even drove my car over for a smog check while he had it, no charge, to make my registration renewal easy. I highly recommend Joe and Primarily Japanese.

Very reasonable price for my oil change! Cost less than Jiffy Lube and it was a better quality service! I brought my car in when they opened for my appointment and it took exactly 4hrs like they said it would! I will be bringing my Honda back here the next time I need a service.

Honesty and professionalism! This is the third time I take my car to PJAS. They gave me a diagnostic and recommendstions on items that needed repair/service. It turns out it was a perfect match to that of the DEALERS! PJAS was 30% to 40% lower than dealer, not only that but they found other items needing repair that dealer missed! The price estimate for repairs is clearly written down so there are no surprises when picking up your car and paying the bill! Hope they keep this honest service ethic and will continue to have a loyal customer!

Courteous, fast, and cost only 75% of what the dealership was going to charge.

The staff here is absolutely amazing. I am traveling from LA to Atlanta and had a leak in the antifreeze hose. They took me in and fixed me up in under two hours! Very gracious and kindhearted folks. Thank you for helping me get on my way!

Great work and honest people. After an initial misunderstanding, John worked with me to come to an acceptable resolution. They performed great work, and my car drives great! Would recommend them if youre looking for honest mechanics and local, friendly service.

Good people, good service, good environment.

Very professional, honest, super helpful and not overpriced. I likely wont take my car anywhere else from now on.

Absolutely recommended ! Really professional, simple, and ethic. We were here for, supposedly replace parts (according with official dealer theory) and they just confirm our thoughts...our truck was just fine. So we double check everything with them and not just that, they also detect a problem that we were hearing on the truck and on the official dealer they cannot detect. So, they are the guys! Thanks so much!

I couldnt be happier with the service I received for my 2014 Pathfinder. We purchased it used and with higher miles, and didnt have the detailed service records for it. So when it started to bellow large plumes of white exhaust when starting or accelerating, I was truly expecting the worst. Through a mutual friends recommendation I contacted Joe at Primarily Japanese and he was excellent with addressing the issue. Within a few hours, I had a detailed estimate emailed to me for approval. Thankfully, it wasnt a devastating diagnosis, but more of a deep cleaning and seal replacement due to previous oil services being too far apart. I took back possession of the vehicle while awaiting parts to come in, and once it went back in it was only a few hours for it to be completed. And when I got the vehicle back, it was even washed --so it drove and looked like a new car! With my final invoice, Joe also noted a few other issues that he saw that while not needing immediate attention, would be issues in the future. For the first time at a mechanic, I felt like I was being fully taken care of for the current issue and also for the future of my car. Even though PJ is not my neighborhood shop, I will gladly travel from out Tanque Verde for Joes honest, expert attention.

I tried to make an appointment with these folks on their website in order to replace cracking belts on my ‘04 Honda Odyssey. It has been several days and no one has “e-mailed or called to confirm my appointment” as was promised on their website.I’m gonna take my business elsewhere...if you’re not professional enough to simply make/confirm an appointment I definitely don’t trust you under the hood of my car.

These guys are top notch! Joe was awesome and straight to the point. Honda was trying to make me do 3k in work that I didnt think I needed, telling me my car was unsafe. I called primarily Japanese and they got me in that week and diagnosed everything Honda said I needed. Got me the 1 thing I ACTUALLY needed, walked away paying 400 bucks. Great service, excellent prices, honest people.

I got both of my cars serviced here. Both times, they were specific and direct on what work needed to be done for both cars. John called me and talked to me about the work needed for both cars. They were very friendly and professional both times. The work they did was great and if they did everything right, I hope I dont visit them again for awhile :) Overall, I was very satisfied!

Rick was extremely helpful and straight forward. Told him my issue and he got me in for an oil change and then ran his diagnosis.I was very happy with the service I got from Primarily Japanese. 5/5

I have used Primarily Japanese for over 20 years and wouldnt use anyone else.

When all we are hearing these days is bad, awful and worse news. I am here to tell you there are some non-medical heroes out there. I am so moved at the kind service that I received today from Chris and Tony. I did not have an appointment and when I pulled into their driveway at 5 minutes to 6 pm they were both so friendly and seemed happy to see me. I told them I was hearing an awful squealing noise and Chris moved the car he was working on out of the bay and took a look at my car. I could see that with his trained ear he knew immediately what the problem was. It was little rock stuck between the rotor and the tire.I asked what I owed and he told me nothing. I tried to tip him and he would not hear of it.These very kind, friendly and wonderful men will have my business forever.I thank you both from the bottom of my heart.

The staff members at Primarily Japanese are highly attentive to the details, and I really trust their knowledge and expertise.Last time I was in, they pointed out an issue with my truck that could be addressed under my dealer warranty. I then brought it in to the dealer and got it fixed free of charge. I never would have known about the issue without them pointing it out and informing me that it could be covered under my warranty.They really care. I highly recommend them.

I knew my car needed some repair work, and after getting a couple of inconsistent estimates that seemed high, I decided to take the car to Primarily Japanese for another opinion. Based on the positive reviews, I was expecting a fair and reasonable estimate. I was very disappointed with the experience! After hearing that their estimate exceeded $2000, I decided to give it some thought before committing to any work. When I went to pick up the car, I was presented with an outrageous bill for nothing more than assessing my car’s problems and providing me with an estimate of the repair costs. To be clear, this was an estimate for a problem that required a short test drive and what they classify as a “courtesy inspection sheet”—nothing was disassembled, just a bit of visual inspection under the hood. In fact, there is no indication from my “courtesy inspection sheet” that they even bothered to put it on a lift! I manage a small fleet of vehicles for my workplace and have gotten many repair estimates from many Tucson repair shops over the past few years, but this was the first time I have been charged for an estimate. Primarily Japanese is, of course, free to bill their customers any price they choose, but if they choose to bill customers for something that almost no other shop (including the dealerships, general repair, and specialty shops I’ve patronized in the past few years) charges, I think they should inform their customers beforehand. When I dropped off the car, no one mentioned the cost, the paper I signed did not signify that I would be charged for the estimate, and there was no sign in the shop that informed customers that they would be charged for estimates. Worst of all, after I complained to the owner, I was offered a refund in exchange for dropping my negative review—this explains the prevalence of positive reviews for this shady company! This business should be avoided!!!

Very personable and transparent shop! I was constantly updated on my cars status and the bill has thorough notes as to what was done. Appreciate everyone working there!!

Fast. Clean. Honest.Knowledgeable + Helpful.Will stick with you till the jobs done right.

I had a Nissan Pathfinder that wouldnt start, and after about a week of misdiagnosis and ordered parts I got the car back running great. They charged me nothing for the diagnosis and labor due to their error and I only walked out with a small towing fee charge. They were incredibly nice and honest about the whole process and I would absolutely recommend them to anyone else. I talked to John most of the time and he was just fantastic.

Absolutely the best vehicle service and repair facility in Tucson. The entire team is knowledgeable, courteous, and professional. Theyre honest and upfront in assessing necessary repairs. You wont be sold a list of unnecessary repairs and obscenely outrageous estimates, just honest work and reasonable prices.

These guys our honest. I took my Lexus here for inspection and they told me what needed to be done. They didn’t name a whole list of things that needed done that some shops may do. I highly recommend you take your car here for any work you need done. I will be doing all my car maintenance here from now on!

My buddy brought in his 2000 4runner with a cracked radiator. They wanted $600 just to replace it. He did it himself in an hour with a 200 dollar replacement part. I recently had steering pump issues with my 1997 Tacoma. Pump was leaking but otherwise have had no issues with steering rack. After getting it checked out here they wanted to replace my whole steering rack including the tie rods which they quoted me for about 2K. I have my suspicions about my steering actually being bad. Got my truck lifted less than 2 months ago at TCR 2, they did a full inspection of the suspension and the steering rack did not get mentioned.Overall overpriced, will try to overcharge. Would not recommend.

This shop is fantastic! Couldn’t ask for better service. We were on a cross-country family road trip when our Odyssey alternator died. We looked up this shop, and showed up on their doorstep at opening hours. They were so courteous and helpful right from the get-go. The shop is pristine, and the staff is extremely knowledgeable and thorough. They saved the day for our family! Got the job done within hours, and we were back on the road. Would give them 10 stars if possible.

I took my car there afraid that I was going to have to have more work done than I could afford. Instead, the staff there spent time going over my car, test driving it and making a list of work that needed to be done and what each one would cost, highlighting what the immediate needs were. The prices were so fair and reasonable that I was able to afford to get most of it done right then, at about half of what I had expected to pay. They were friendly and extremely accommodating. I am a loyal customer from here on out.

Ive just had my first oil change and overall checkup for a recently purchased used Hyundai Accent with Primarily Japanese, highly recommended by a friend. I appreciated their efficient and competent service, clear, friendly, considerate communication, and reasonable cost. Everything was explained up-front and expectations met. I found the waiting area clean, comfortable, and pleasant. I will be happy to return and trust these gentlemen with any future service needs.

Primarily Japanese, with Joe and his awesome staff, have been servicing our vehicles for years, and continue to do so. They do everything right, suggest maintenance for future reference, with even an estimated cost, so you can budget for it if needed. Most of all, the work is professional, done right the first time, and with a great atmosphere. We recommend this outstanding business to all!

Getting your car worked on is never fun (💸💸💸) but I feel confident my car is getting the work done that it needs. The customer service here is top notch. I appreciate the extra steps they take to make their customers happy. Ill continue bringing my car here as long as I own it!

I have been taking my car here for service for the last couple years. They always provide good service and are honest about what needs to be done.

This garage is terrific! Have used 3 times. Latest was when I brought my Nissan Frontier to get a second opinion on all the work repairs and maintenance recommended by the dealers service dept. They helped me sort through the list, re-checked some things, and then made suggestions about priorities---what could wait and what needed immediate attention. I ended up having them do the repairs. Prices are fair and communication about everything being done is excellent---I liked that they showed me the worn part under the vehicle. Also, the premises, including the work area and waiting room are immaculate. That says they take pride in their business. Had a very positive experience, and will definitely continue to bring my truck here.

Very professional. Make bookings online. Helpful front desk. Not the cheapest in town but they do good work and if they tell you your vehicle needs something then I for one am willing to believe it. Easy access from Stone between 6th and Grant. They offer a shuttle too.

Joe & his crew are top notch. Have always had a successful outcome from any work performed here. Been sending friends there for years. Thanks & keep up the good work.

The folks at Primarily Japanese fixed some stubborn dashboard codes magnificently! And the bill was less than we expected. They noticed a few other problems, like a nearly dead battery, and got us on the road again. The rear brake job was perfectly executed. This shop treats us old timers (I am nearly 80 years of age) with the utmost respect, consideration, and professionalism. All this in one day. And the car was spotlessly clean. We are very grateful!

As always, Joe and his crew went above and beyond! Thank you for your professionalism and honest work. I will continue to bring my car to Primarily Japanese for regular maintenance and also for any issue that may arise. Wholeheartedly recommend to all my friends and family and anyone that needs car servicing!

Fantastic communication and service. Picked up my vehicle while I was at work. Performed diagnostic, called to let me know what the issue was, then fixed it and returned my vehicle to me. All without having to leave work. Cant say enough about Joe and his team. This will be my go-to shop from now on!

I cant say enough about the incredible service of Primarily Japanese. For many years I was 100% loyal to the Toyota dealership for all of my services until I thankfully discovered Primarily. Joe (the owner) and Rick (the front manager) are unbelievably honest, caring and dedicated to providing every possible service NEEDED in a very timely manner. I emphasize NEEDED as from the very first encounter until now, they have NEVER suggested services that werent required unlike my former experiences. In addition, their pricing is way better than I had been accustomed at the dealership. Due to a very hectic work schedule, I have yet to call Rick when I had an opening for vehicle maintenance, when he hasnt accommodated my availability. Their shop is just immaculate as well which in my mind speaks to the care from A to Z they place in their business. Finally, every single employee I have met possesses that same level of professional demeanor and genuine care which is obviously filtering down from the top. Its just so refreshing to discover a company that truly cares. Well done Primarily Japanese!!!

Brought my car in for an oil change, paid double what I usually do at other independent shops tacked on an inspection they didnt tell me about before hand, tried to upsell me on air/cabin filters, wiper blades. Wrote a 3 star on their website and washed my hands of it, but they called me and tried to make it seem like I didnt understand everything they did and didnt offer me a refund of half. I take my car to dedicated shops not rapid oil change places and get full synthetic. Theres no excuse to pad your bill with increased labor hours and parts charges.

Thank you, Rick and Primarily Japanese team!! I will definitely return in the future. I was weary of going to a dealership for my regular maintenance, and had a hard time finding a trustworthy shop that would offer quality service, until I stumbled upon Primarily Japanese. (My family was too, since this is the first car Im getting regular maintenance for. My only other car was a get you from point A to point B that you just fix when something is broken kind of car. They were afraid I would get ripped off going to a shop by myself.) They just completed the 30k service, detailed everything they completed over the phone before charging me, and recommended no other service (to both my and my familys surprise). I have a detailed printout of everything that was completed for later reference, which I appreciated (probably normal, but Im happy this detail wasnt left out). Professional and genuine service!Also, I LOVED that I could set up an appointment online, and when I emailed a follow-up question, I got a quick response. (I generally work 7-5 or so, thus making it difficult to make phone calls during business hours.) Most automotive places that advertise setting up appointments online never get back to me, so I was pleasantly surprised by Primarily Japaneses quick responses.Thank you again!!

I just took my 01 Honda Accord in for a power steering rebuild. Rick quoted me a price and they dropped me off at Epic Cafe. The car was dropped off at 7:30am an it was finished by 10:30am. Rick did a great job of explaining my options/price, and I definitely recommend this shop.

I had an excellent experience at Primarily Japanese. It was my first time taking my car there and the owner Rick and the front desk person took great care to answer any questions I had about the inspection and work done. The office is clean, the mechanics are quick and thorough, and the prices beat my last mechanic by a mile. I will definitely be a returning customer and will recommend it to friends.

Joe and team diagnosed and fixed our car in one afternoon on short notice. Joe even drove over to our house to test the battery since it would not start! Excellent customer service and quick turn around. We highly recommend them and will be back in the future.

This was our second visit to Primarily Japanese, and our first with our Acura. We found the staff to be courteous, friendly, and very willing to answer questions in an unhurried manner.

I was super excited and relieved to take my car to a shop that are known for working and specializing in Japanese cars, especially when my car is a Mazda RX8 that has a rotary engine. Turns out when I called to make an appointment I was told that they dont work my car, that the engine in my car is to difficult, no mechanic is knowledgeable with those cars and the only place to take it would be the dealer (but my engine doesnt need work). I called three other shops in the area and every shop said they handle the rotary engines and it shouldnt be a problem to replace my water pump ... kind of off putting to me that a shop that is called primary Japanese refuses to look at a Japanese car. Im sure they only wanted to make sure I get quality work on my car, since it is special BUT my car just needs a water pump not anything to complicated.

These guys are awesome didnt know them from Adam and I came in one day for help. They help me without telling me that I needed an appointment. So I took my son car there because there was an oil leak but couldnt find where. They help me told me why they had to check this and that and the price was right one. So if your a woman or guy that doesnt wanna get cheated go there.

This is by far the best and most honest mechanic I have been to. They do quality work at a fair price. The staff there really cares about the customer and go out of their way to make sure you understand and feel good about the situation.

Best shop in town. They do great work at a fair price.

I have been taking my car to Primarily Japanese for years. They are always friendly on the phone. Honest, and always include me in the discussion. This last time the technician noticed that my rear wiper was not effective and installed it for me.

We have been treated poorly by mechanics at other auto shops but so far not here. We have come for a vehicle inspection on our new car and some more serious work on another vehicle. The service is warm and genuine, no one talks down to you, and for the first time I feel like someone actually cares. (Thanks especially to Joe). We live 30 minutes away but we don’t want to go any where else again.

I was looking for a shop to take care of my Nissan Pathfinder and hardbody pickup. Ive not yet gotten the pickup over to them, but they have done an excellent job taking care of the Pathfinder, especially now that its 20 years old with 150,000 miles. Thank you Gentlemen! Hope the best for 2019!

Wonderful service!!! Done timely with AM pickup from my house and return to my driveway at close of business....Most of all they are Car Smart and play it straight!!!!!!!

I have only great things to say about the guys at Primarily Japanese! The cooling system in my Suzuki went out, so it would overheat after a couple minutes of driving. I was referred here from a friend and then checked out the ratings on Yelp. I was totally satisfied!!They were courteous and professional. I really felt like they were trying to make my dollars spread as far as they could. They took the time to explain everything in great detail. I also took advantage of the courtesy shuttle to get to school and then to be brought back from home to pick up my car. They also made sure to get my car back to me on Friday so I could have it on the weekend. It was just a nice touch.I highly recommend the great service at Primarily Japanese!!

This is a great place to take your car. Great service, very friendly. They took great care of not only my Tacoma, but my wifes Ford focus as well. Ill be moving out of Tucson, and they even helped me find a garage in my new city. Thanks for everything guys!

Excellent service all around! They provide text reminders of the appointment, pickup and drop-off, and they didnt try and up sell me! Only had an oil change but will absolutely be back for further service.

We ran into a couple problems with my truck but the owner and staff were always nice and respectful to me. They never gave me an attitude and went out of their way to make sure I was happy with the service. I would definitely recommend going to these guys for your auto repair needs.

Referred to these guys from another local business One Offroad. They got me right in, fixed my side mirror, and didnt over charge (I had several quotes). I also didnt have to deal with the Honda Dealership!

Now this shop is exactly what i was looking for. Great service and fair pricing. Thank you so much. You are my mechanics for life!

If youre buying a used Japanese car, I highly recommend these guys for a pre-buy inspection. One hour and $57 saved me something like $4k in hassle and heartache on a car that looked to my untrained eye like a decent deal. They were awesomely informative and straightforward.

These folks were incredible! Got my job done in a day so I could stay on target for a cross-country move. They were very informative, professional, courteous, super clean office, and treated me well. Id highly recommend them!

Joe and the gang at Primarily Japanese went above and beyond excellent service with my 2003 Subaru Forester. They picked up my vehicle while I was at work, diagnosed it accurately, and delivered it back to me the same day. Joe spoke to the shop Id used previously, and after his intervention the owner of the other shop agreed to fix the problem they had missed (which had resulted in extra and potentially unnecessary repairs there) for cost. I cant thank him enough for his efforts, and he has earned a future customer for life.

Excellent service on my 2003 Mitsubishi Outlander. I was due for transmission fluid change (as recommended by others), they agreed and performed the service. They also conducted an overall checkup to identify any upcoming problems (trying to keep her alive and running well).The fluid change wasnt super cheap but they gave me confidence it was a good idea, as Id heard mixed things about transmission flushes in older vehicles. So it was worth the peace of mind to have a second opinion on the service.They noticed my engine air filter housing was disassembled, and re-attached it for free, which was nice. And they didnt try to sell me on anything else.Would recommend.

Im very happy with the team at Primarily Japanese! I started taking my CR-V there to get a second opinion to an expensive repair suggested by the dealer and have very pleased with the workmanship, timeliness, professionalism, and friendliness of Joe and his team! Theres a nice small lobby where one can hang out for quick repairs, or one can take a short walk to downtown (Toole, Congress...) and explore shopping, dining, and more!

Professional, no bs customer service. Their prices are very reasonable for the quality work they provide. I would definitely take my vehicle issues to these folks again.

Knowledgeable services

Got my newish VW fixed ahead of schedule. They were great communicators. They Let me know the timeline of my other issues without being pushy. Charged exactly what I was told; a good price for great work.

We have been taking our cars to Primarily Japanese for a while now and it is great to have a mechanic that you totally trust! Thank you!

Quality service, friendly staff, favorable pricing. When bringing a car in, I find its helpful to know whats being done (i.e. a normal service) and to point out anything that seems amiss.