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Truck Stop Inc
1709 S Craycroft Rd, Tucson, AZ 85711, United States
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Truck Stop Inc
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Do
Review №1

My son was looking for a reliable, low mileage work truck and my husband were helping him. Satchel greeted us warmly and when we explained what we were looking for, he took us to see the perfect truck. It met all my sons needs, looked great, and the price was right. Highly recommend this as the place to go for a used truck in Tucson.

kr
Review №2

No vehicles here Information is wrong

Ji
Review №3

Wont let you test drive unless you pay a non refundable deposit. Wont let you take vehicle to have it inspected. Your mechanic can come to the lot. David my salesperson was nice and tried to be as helpful as possible. I did buy a truck. My advice, look carefully at the vehicle. If you have a mechanic or knowledgeable person bring them along. Worth a steak dinner. Owners manual I had hands on dissapeared from the truck.

Ja
Review №4

Satchel was a great guy to work with! Extremely knowledgeable and friendly without all the pressure of the nickle pickle guys. Very professional.

La
Review №5

Place no long excite, but when it didI purchased a nice Truck

Ca
Review №6

Went in for a truck and was in and out of there within 2 hours start to finish. I would recommend going to the Truck Stop if you want to save time and money on a pre-owned truck,

En
Review №7

I recently bought the truck Ive always wanted from this place... What I thought wasnt possible they made possible and they made it so easy... Definitely a good place to get a vehicle thanks Satchel for making this happen...

Ha
Review №8

They just want you to look at it and then buy It... can’t take it to a mechanic, can’t test drive it... major red flags. They will be out of business soon.Don’t go here and if you do, at least I tried to help you.

Jo
Review №9

Stopped by truck stop inc yesterday dealt with satchel my experience here was amazing. Fast friendly no hassle no B.S. I was in and out of there with my 2007 Chevy Silverado in about an hour and a half no joke.. if you need a truck and want fast and friendly hassle free service just come here and see satchel he’s the man. If I could of give 10 stars I would.. don’t go anywhere else just drop by truck stop inc I promise you won’t be Disappointed

Le
Review №10

I went and I had bought a truck from this establishment on December 2, 2019. I was quickly greeted by Satchel who was very helpful and knowledgeable about the vehicles he was selling. It did take me a couple days due to credit checks and figuring out which vehicle I really wanted and would best fit my needs. Any issues I had were quickly addressed and corrected; We were even offered a killer discount. Overall my my experience there was phenomenal and I would highly recommend this dealership and any and everybody.

Ju
Review №11

Awesome customer service, they made getting a new truck alot easier than it usually is. ⭐⭐⭐⭐⭐ thanks guys

Va
Review №12

Best in town helped us get into my beautiful family truck they go beyond to help their customers. Thank you Steve, Albert, and David for all the help. We love our GMC Yukon ❤

Es
Review №13

Not to crowded just make sure you wear a mask

Fi
Review №14

I recently bought a truck from them. Within 3 days the truck was making a loud squeaky noise. I took it back they said they couldn’t find where it was coming from so they weren’t going to do anything about it. So I took it to another mechanic they told me that the suspension was broken and the control arms were also broken. I told the dealership and they said they weren’t going to do anything about it. They knowingly knew what was wrong with the truck. And sold it as it was. If you buy a vehicle from here I recommend to immediately take it to another mechanic.

Ke
Review №15

It wasnt until I stumbled upon Truck Stop Inc that I realized how rare it was to find such amazing customer service. I knew right away I had found the right place when I didnt get hassled into a deal I couldnt afford, or mislead with false information and exaggerated sale strategies that fell short. I can confidently say that Salesman Satchel Ruppert, as well as the business owner, went out of their way to sell me the right car, at the right price. I highly recommend checking this place out before going anywhere else. Not only will you leave feeling confident with your purchase, your wallet will equally support your wise decision. Thank you so much, for making this like an early Christmas gift!

Jo
Review №16

TRUCK STOP IS DEFINITELY A GREAT PLACE TO BUY YOUR NEXT TRUCK OR SUV! EVERYONE THERE GOES THE EXTRA MILE TO MAKE SURE YOU ARE HAPPY AND SATISFIED WITH YOUR VEHICLE! THEY HELP YOU FIGURE OUT YOUR BEST OPTION FOR FINANCING AND GET YOU REALLY GOOD PAYMENTS!! PLUS THEY HAVE SOME OF TUCSON HOTTEST TRUCKS WITH CUSTOM LIFT KITS AND VERY NICE WHEELS! I RECOMMEND MY FRIENDS OVER AT TRUCK STOP ASK FOR TIM HE WILL DEFINITELY TAKE GOOD CARE OF YOU!!!

Le
Review №17

I have purchased 2 trucks from Truck Stop,when I need another truck I will definitely go back to Truck Stop

Da
Review №18

Previously came back from a deployment, was in the market for a good pickup. I continued to look all over Tucson until I found a perfect 2008 Dodge Ram 1500 4x4 5.7L Hemi. Satchel is the salesman that helped me out with it. He understood and worked with me to really make sure the truck was the right fit. In the end It was indeed the truck for me and Satchel really hooked me up with a good affordable deal on it. Every one of the employees at truck stop are very professional, and are a no BS kind of place. Would recommend to anyone looking for a good truck!

Ta
Review №19

Bought my new truck and David was great. Made the process fun and Was very easy to talk to. Would recommend for any trucks!

Ka
Review №20

I want to let everyone know of the five star experience we received at The Truck Stop. Tim was exceptional. He was attentive, courteous, extremely helpful and had knowledge of every vehicle he was selling. Aside from helping us make the right choice, he helped us obtain the best finance rate ever with a prestigious Credit Union. I most highly recommend Tim and The Truck Stop for excellence in automotive sales. Thank you Tim!!! We are so in love with our Spectacular Toyota Tundra!!!

An
Review №21

Tim was great!! We told him exactly what we were looking for and in what price range we were willing to work with. Had a vehicle in mind walked out with an even better one... great salesman... not pushy... no BS... highly recommended!

Do
Review №22

Awsome service, David was upfront, honest and quickly answered any questions. Best in house financing experience I have ever dealt with. Highly recommend stopping in and talking with David.

Pa
Review №23

I was incredibly happy and impressed that this dealer was able to take care of and trust in me to be able to purchase a new truck when I so truly and desperately needed a bit of luck after the crisis I just went through. They were able to finance me for exactly the truck that I wanted, and I was astounded at how perfect a condition it was in. It truly exceeded my expectations! The service was great and I was in and out in just a couple hours! I do recommend Truck Stop for sure!

Vi
Review №24

Looking to buy a leisure vehicle something on the lot caught my eye. I believe the sure manager was very nonchalant I almost didnt come back but the car really peaked my interest. Came back another guy Satchel a great guy very good salesman upfront and honest have me a closer look at the vehicle more info and history standup guy The bright spot of the whole experience and there only reason I dont rate this place as I hate it. He was too good to be at this location.. He shows me the car I like want to take the next step he shows me his honesty and character the way he delivered the company practice of not doing test drives unless you are pre qualified and can really but the vehicle..... This is the first Ive ever heard of such procedures but great salesman I like the car I leave go to the bank start my loan process. They call me a couple hours later saying Im approved I only ask for 15k in case something blows me away but I am really just looking for something nice to enjoy for the short term.... Really thinking less than 10k for this moment. Whatever while at the bank they run the book on the car tell me what they would give me for the car....8700 going to be generous and say they are charging 9100 saying 10k out the door including taxes tags and titles sounds fair Bank was concerned they were asking 400 over book but the price seems fair enough.... Even after getting pee approved they would not give me a test drive with out fully committing to buy the car.... I was on the phone with my sister and she was floored when he broke the news. And this is me ignoring all of the reviews and horror stories they write off because they are covered by law after 15 days... Needless to say that I was probably going to buy that car turned into I will never go there again...edit changed my rating because of owners dismissive comment

ma
Review №25

I found the truck that I wanted at the price I could afford. The sales manager gave us the best price for us and Tim, our sales man went well above and beyond anything we expected. I did not really feel the typical sales pressure and was completely comfortable in the atmosphere. A real surprise from what Im used to and satisfied with my purchase. Great job guys.

Ca
Review №26

Very dissatisfied purchased a truck and after two weeks check engine light came on. I took the vehicle back to be fixed but nothing was done and the 4x4 service light came on when I got it back. I spoke with one of the representatives and he told me it would be to costly to replace the issue even though it was still with in the 4 weeks. I will never purchase another vehicle from them again.Wow talk about shady I never called ? Then why would I have dropped the vehicle off for over three days waiting on you guys to Supposedly fix the time sensor issue only for the same check engine light to come on for the same issue a few days later then brought it back and I was told it was a very costly repair and may not even be the issue. Truly a rip off save your money go to a reputable dealer not to a place that clearly cuts corners and then doesn’t own up to it’s mistakes.

Mi
Review №27

Just got a truck with my fiancé Jade. Satchel at The Truck Stop was amazing made it quick and easy for us to find the truck we needed for are family . Not to mention the super sweet deal we got on are big bad Silver F-250 super Duty XLT . God bless Satchel and all the guys at The Truck Stop on craycroft and 29th street

Ma
Review №28

I asked if they could find a Ford excursion Diesel and not only did they come through for me on the vehicle but they even got the color combo I wanted. I was surprised how quick and easy they made it. If you are looking for something specific just talk to Alberto, he will do whatever he can to get you what your looking. Thanks again

Au
Review №29

I stopped by on Saturday because I will be in the market to buy a truck within the next month. I was impressed with the selection and quality or Trucks this place has to offer. The staff was friendly and knowledgeable. The Truck Stop definitely earned my business.

Ca
Review №30

Bought my first car from here! Great customer service & FAST process. Chris was very helpful and knowledgeable. I 100% recommend this place to everyone looking for an affordable priced car. Will definitely be returning!

Le
Review №31

Satchel just sold me first car and gave me the best first experience! I got a 2016 Nissan Rogue for an AMAZING deal! Go to Satchel he was the sweetest I am so happy with my new car!!!

Al
Review №32

Great hospitality and even better inventory. I bought my Lifted Z71 from here and in couldnt be happier. Thanks guys and keep up the good work

Ja
Review №33

I recently purchased a lifted truck from the Truck Stop it was one of the easiest transactions I have ever had purchasing a truck the staff was very friendly and easy to deal with. My credit was not that good but they found a way to get me approved though a bank with great terms and payments! I would highly recommend visiting the Truck Stop if your in the market I truck these guys work hard for you and make it quick and painless.Sincerely,James

So
Review №34

Got my truck at the down discussed with an affordable payment plan with buy here, pay here diagram. Will recommend to others. Thank you Tim for making this happen!

ro
Review №35

I went in and bought my second truck from the guys at The Truck Stop, thank you so much for your help and we appericate all of you!

Er
Review №36

I went in because I needed a SUV and the sales team really helped me out. They got me into a really nice Ford with a low monthly payment. The whole process was stress free and very professional. Love those guys very much!

Br
Review №37

Literally just got my new car from Truck Stop yesterday! I’m officially a first time buyer and they helped me every step of the way. I have no regrets going with Truck Stop first. They made me happy and I’m very thankful for Truck Stop and the staff. Thank you, Truck Stop!!

bl
Review №38

Went in for a lifted 4x4 truck and Satchel and the rest of the Truck Stop team had me approved and out of there in less that 2 hours, thank you Truck Stop for being so professional and excellent at your jobs!!!!!

Da
Review №39

Satchels such an awesome dude, and I love how they worked with me and let me get something I actually wanted.

Cl
Review №40

This was by far the easiest car buying experience Ive ever had. Junior was direct and to the the point. He made sure we drove the vehicle to ensure there were no issues. He was also able to orchestrate a deal that fit out budget. The 2005 Honda Accord EX we picked up is awesome, we couldnt be happier. Thank you Junior and the rest of the Truck Stop staff for an easy and wonderful buying experience!! Definitely will purchase another car from them.

Te
Review №41

My fiance bought a great truck today through Albert. Both Phillip and Albert were of great help to us as we asked a lot of questions, and had every question answered. Buying from Truck Stop was super easy, no pressure, and knowledgeable staff. We HIGHLY recommend buying here.FIVE STAR service

Pa
Review №42

I came to the Truck Stop in need of a Truck. The sales person was friendly and knowledgeable. I am thrilled with my purchase and would have no hesitation referring my friends and family. This is the place to go if you want a no haggle experience. Keep up the great work Truck Stop

To
Review №43

David and his team took great care of big red!

E.
Review №44

This is the third vehicle I have purchased from these guys and for good reason. I have never had a car buying experience that was so quick easy and lacks the typical BS car dealers give their customers. Junior was awesome, honest, and even told us we could shop elsewhere thats how confident he was in getting us a good deal. Considering they sold me a custom truck I couldnt find anywhere else at fair market value I had no need to shop around. Highly recommended to anyone who doesnt like their time wasted and wants straight forward answers!!!

ja
Review №45

These people are 5 star people did a great job helping me find my Nissan titan 4×4. Had a few questions and they took care of it fast and professional. Steve the owner and Tim the mechanic are good people. Once again I thank you for my titan and for all that you have done for my family

Jo
Review №46

The guys here are really friendly. They answered all the questions that I had. I recommend anybody that is looking for a nice truck to come by and check them out.

St
Review №47

Went in looking for a reliable truck and after working with the sales team, I left in a lifted Chevy truck that blew my mind. They were very honest about the pricing and did not beat around the bush, they told me the truth and I am now a proud owner of a lifted 4x4 Chevy truck! Thank you Truck Stop for the shirt and the new truck!

Ja
Review №48

Junior at truck stop is awesome!!! He Got me approved through Wells Fargo for almost $18000 and I have bad credit!!! I couldnt believe it!!! Thank you so much Junior you definitely are the best car sales man I have dealt with by far! I was in and out with my brand new car within an hour!! Never has it been so smooth till now!!! Im so happy and please with my services at the truck stop! And once again thank you Junior!

Ca
Review №49

Would definitely buy another truck here and recommend to friends

Bo
Review №50

What an great experience, I have bad credit and their credit re builder program is helping me fix my credit. Thank you Truck Stop and if you need a truck and have bad credit go give them a try!

My
Review №51

I was in and out in less than 2 hours. No hassle and no wait. Although this has been the best deal Ive had in regards to a car sale, customer service has been pretty horrible. Not gonna get into specifics but theyve caused plenty of hassles for me post sale...

Ce
Review №52

Very grateful for truck stop! I wanted to thank the owner and Chris for helping my family out getting into a vehicle again. Amazing customer service goes along way!

Ka
Review №53

Update: Satchel messaged my fiance back with a detailed apology, I appreciate your time truck stop Inc. Still 2 starsSatchel sales man:My fiance went in for a truck, after not liking the price they offered and going back and forth with said salesman. They wouldnt budge on price even though they go to kelly blue book. And this was not the price of kelly blue book.After my fiance decided this was no deal at all he backed out of deal.This salesman brought his wife, and three kids into why he needed to sell my fiances truck guilt tripped him. Then continued on about how he wont make money, and why it was my fiances fault.This is so very unprofessional. Whether or not its sales humans be kind to humans.And most of all this company has been badly represented to anyone who ever asks whereabouts to buy a new truck.Well deserved 2 star.....

Je
Review №54

Truck Stop is a great place to purchase your next truck or SUV!! Great customer service. Thank you Truck Stop!!!

Li
Review №55

Truck Stop is a breath of fresh air. I came in needing a reliable car for my family. i have poor credit from a divorce and these guys helped me when no one else would. i have had my car for 6 months now and i couldnt be more happy. Thank you for being there for me in my time of need

ki
Review №56

They were great! Very easy! Didnt really like the extra $ added in for down payment but thats ok! I got a nice truck!

He
Review №57

Albert does a nice job running Truck Stop. Great guy!

Ri
Review №58

The Truck Stop has been amazing to me. I have had my Truck for just over a year now and I am thrilled with my purchase. Thank you Truck Stop, I will be back as a repeat customer for sure.

Ti
Review №59

The best experience ever buying a vehicle. Junior was great and made sure me and my family were truly comfortable with our purchase. The staff worked with us to get us a really great deal on the truck we wanted and got us financed and into the truck quickly.

Do
Review №60

Made me an excellent deal low mileage and great customer service helped fit the price into my budget, even dropped the price by $3000 a year ago. Financed with my bank. Lemon!!! A year later Ive put over $1000 into it. Told them a month into it, they never returned calls or offered to help fix it! Traded in a perfectly good Honda. No wonder they dropped the price!!

Mi
Review №61

Was in a situation where i needed to upgrade to a full size truck. Took my old 93 ranger into the truck stop because i heard they buy old trucks. While there i ended up checking out the nice selection of trucks on the lot and tim came out to help me. Tim was extremely helpful in all aspects, answered all my questions, helped with my trade in, and my financing. I ended up test driving a really nice low miles 1999 ford f150, on the test drive i noticed there was some jumping in the front end when you brake, turned out to have some bad wheel bearings, rotors, and brakes. Tim was quick to replace the wheel bearings, rotors, and brakes and get me on my way in my awesome new (to me) truck! Ive had it a little over a week now and couldnt be happier with it, would definitely do business here again and recommend the truck stop.

Bi
Review №62

Great dealership, they were willing to work with my credit issue and get the vehicle I wanted. They got me for life. Owner when to San Diego to look for my future vehicle.

da
Review №63

Thank you so much! The Camry we purchased is the best car we ever got! We will be back for our next vehicle. Dan and Carol

la
Review №64

Had a great experience buying my first vehicle. Albert was a huge help in getting me into a truck i’ve always wanted. Definitely would recommend in buying a vehicle from here!

BR
Review №65

Great customer service and they were very easy to deal with.

Ce
Review №66

03 Yukon XL was our purchase here at the Truck Stop; and we would do it all over again! Miss Linda is great. Communication is key.The staff was most excellent! Thank you for your time.

Ri
Review №67

Very bad customer service I would never buy from here do to the sales person texting me telling me I dont have money just because I have a business to run and cant answer right away very very very very rude no respect for the customerYou never had the money. You should just been honest. Thanks for wasting my time. Have a good dayThe text I got and mind u Im in Phoenix Az not Tucson

te
Review №68

I was driving around in a 2 door civic that was on its last leg. craycroft auto laughed me out of the door and told me not to go to the truck stop. i did anyways and this bald guy with glasses named satchel helped me out. its a shame he isnt single but he was a god send. now im driving around with room for all my kids and im so glad they helped. its not easy being a single mother with limited income.

Bo
Review №69

Truck Stop is a great place to get a vehicle. Great vehicles and Awesome and Great Staff. I will go there first for my sons vehicle

To
Review №70

I need a truck and got turned down everywhere I went. I came here and was approved in minutes. I drove away in the truck I needed and could afford. I have had my truck for 4 months now and could be happier. Check these guys out they are awesome. Thanks truck stop.

ca
Review №71

Sergio and chris and the company are great they are always helping me..thank you and God bless you...i do recomend truck stop..

Co
Review №72

My friend got a truck here nice guy even though hes a bears fan

Be
Review №73

THIS PLACE WILL RIP YOU OFF! THE WOMEN THAT TAKES YOUR PAYMENT, ALSO TAKES A PAYMENT FOR HERSELF. THEN SAYS THAT YOU ARE NOT MAKING YOUR PAYMENTS. AND THEN THEY TAKE THE CAR OR TRUCK THAT YOU HAVE ONE PAYMENT LEFT ON, AWAY FROM YOU. SHE NEEDS TO LEARN HOW TO DRESS HER AGE AND TAKE THAT MONEY THAT SHE IS STEALING AND BUY HERSELF SOME AGE APPROPRIATE CLOTHES. DO NOT BUY ANYTHING FROM THIS PLACE!!!!!!

Ro
Review №74

Left with a lifted F-250 for such a great deal that I will be back for another truck once I pay this one off, thank you Stephan for the great customer service and the sales manager for making such great deal for me and my family.

Ka
Review №75

Great loan options, they fixed me up good. And i love my car. Couldnt be happier.

Mi
Review №76

My wife and I had the great pleasure of purchasing are new SUV from the awesome staff at truck stop today. Satchel was by far they best sealsmen Ive ever dealt with .There was no hiden ANYTHING from him, very friendly and stright forward. We will definitely be referring him and coming back in the future. Thank you! Truck Stop!!!

Go
Review №77

Satchel found me my dream truck. I cant wait to go 4 wheeling in my new truck. This is my second truck from here. Im a truck stop customer for life.

Ph
Review №78

If you want a custom truck at a great price go see Albert they will take good care of you. Thanks for all the help Truck Stop.

Ja
Review №79

Bought my truck here last year. i have never had a better vehicle in my life. The sales guy TIm and Finance manger Albert are great guys. if youre in the need for a great deal and a even better truck go see these guys

Te
Review №80

They do have really nice trucks in here but 80% of them have well over 200k miles on them

KR
Review №81

WE COULDNT BE MORE PLEASE WITH THE HELP THAT WE RECEIVED FROM TIM. WE THOUGHT IT WAS GOING TO BE SUCH A TOUGH PROCESS FOR US AND HE REALLY CAME THROUGH AND MADE THIS VERY EASY FOR US. IT WAS A GREAT EXPERIENCE AND WE WILL DEFINITELY COME BACK WHEN WE CHOOSE TO PURCHASE ANOTHER VEHICLE.

Re
Review №82

Satchel did a great job working with us with our purchase. Thank you for everything!The Kellems Family

Pe
Review №83

Awesome place to buy a truck !!!Affordable prices with financing available 🤛Definitely recommend this place go check them out 👍👍🤩

Da
Review №84

Amazing service! Alberto was not pushy at all. The whole process was very smooth. Was in and out with a new vehicle in an hour.

Vi
Review №85

My family moved to AZ from TX and needed a dependable affordable vehicle- we looked and Truck Stop was amazing!! Didnt push us into anything we didnt want and made sure not to sell us something that wasnt safe to put of growing family in. A year later my vehicle is paid off and we are buying another one from them AMAZING down payments and very affordable payments for a short amount of time

Ed
Review №86

Best customer service, they work with you on your downpayment and monthly payments!

cr
Review №87

This place is wonderful. Stop by and see Chris he will have you out the door with a vehicle you love and payments to match.

Ma
Review №88

Omg I am so excited to work with truck stopIt was an AWESOME experience and I Love my TruckThank u so much ChrisFor everything u did for us

El
Review №89

Tim was great. Helped get us a great deal

Ti
Review №90

Just bought a truck from Truck Stop. Alberto Quijada did a fantastic job getting us into the right truck. He made the process very easy and enjoyable. Thank you Albert. Fred Lopez

Ma
Review №91

Due to the lack of care for your customers Im giving 1 star. As a business professional if one of my customers gave me a warm * I would go out of my way to make things right with them. There is no room for petty behavior .

Ka
Review №92

Just bought my 2nd SUV from Truck Stop and had another great experience. Highly recommend this place to anyone looking for a great truck.

be
Review №93

I went in with challenged credit. everywhere else turned me down and laughed when i said i needed a truck. they got me into a 4x4 quad cab and i couldnt be happier

Go
Review №94

A little bumpy at first but it was because i was picky. tim went out of his way to get me exactly what i needed and wanted. we definitely come back to tim.

Da
Review №95

The only place I will buy my trucks from now on. Thanks for hooking me up!

vi
Review №96

Their vehicles are lemons and they dont fix what is wrong

re
Review №97

Best place to come look for a used car or truck

Rh
Review №98

They genuinely care about their customers and work hard to get you a great deal!

Ch
Review №99

Worst experience I had with buying a truck. I bought a truck through these guys and after the 15 day 500 miles was up and it was a month after buying the truck my transmission blew and I had to pay 4K to get it fixed not to mention I didn’t even get a good price on the truck. I told these guys about it and they refused to help because the az lemon law was up.

Je
Review №100

What id like to know is....where in the hell, do they come up with these prices? Id rather deal with craigslist and not pay 18k for a 92 Ford ranger sporting a cool 275k miles. And then on top of this, he wanted to add the price of the lift on the truck....

Information
10 Photos
100 Comments
3.8 Rating
  • Address:1709 S Craycroft Rd, Tucson, AZ 85711, United States
  • Site:http://truckstopinc.com/
  • Phone:+1 520-747-0404
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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