They went above and beyond to make sure my vehicle was repaired with the best parts. I would highly recommend this place for any body repairs. You can’t beat the service they give you
Amazing place they got my car done early and they are very friendly 10 out of 10 👍👍 Kathryn was amazing and very polite and very helpful!!
Very big place and extremely nice inside
They have not repaired my car yet
Did perfect work and stayed in contact
This is the best body shop in Tulsa. They constantly stayed in communication with me from the time of drop off to pick up. Brian and the young lady at the front desk were very understanding and really do work with you. My car is back in brand new condition. I will always come to them for any repair needs and will always recommend them. They are awesome. I cannot thank them enough.
I had a great experience with Auto Craft, they fixed my rocker molding and repainted a scratch on my bumper. My car looks great and Frank was extremely honest and fair with the price! The estimate was free and the rental car was free as well. Highly recommend!!
Brian the machinist is the best! Professional & very friendly! Understanding & patient. He respects every customer because I have old toyota but he really care about my car & give practical suggestions ! The thing is he care & respect without races. 👍👍👍. By the way the receptionist is awesome too! Good jog!
Fantastic body shop, very easy to work with receptionist excellent communication. Very pleased with the work on my car and they went above and beyond detailing my car then returning my rental for me. Staff is knowledgeable and friendly will recommend to everyone.
I brought my car in for an insurance covered door repair and while there had them estimate for an older accident claim on the bumper which turned into a completely unexpected total loss. I didnt have rental coverage on my insurance so having their loaner car was a huge relief and allowed me to car shop after I got the bad news on my 2nd insurance claim. I was worried that they would be upset I had the loaner (over a week) since they didnt make a ton of money off the repair bill like they would have if my insurance paid the claim, but they were very kind and didnt hassle me at all. Sometimes the waiting room is empty, but as soon as anyone comes in, they ask if you have been helped whether they work the front desk or not. Even though I cannot judge their actual body/repair work, my experience with them was fantastic and I will definitely recommend to others and choose them for any future repair needs!
I was involved in a hit and run recently and my car was nearly totaled. I dont have rental insurance, and to rent a car for the duration of my car being fixed would have cost $300+. Auto Craft gave me a nice loaner car to drive, and not only that, they did such an amazing job! My car even looks better now than it did before! The paint job is flawless and everything looks so good. They were very friendly, and kept me updated the whole time. As mentioned before, the car was nearly totaled, but they haggled with the insurance company and got them to cover fixing my car. I would definitely recommend to anyone thats been in an accident!
Auto Craft in Tulsa offers quality work, and quick turnaround for a reasonable price. The customer service is extraordinary! I found the staff Kellie and E.J to be professional, friendly, and very knowledgeable in every respect of their work. If I ever need auto body repairs done again, there is no question about where I will go. I will encourage everyone to try Auto Craft Collision Repair.
Brian and the team are amazing! Their motto really says it all. I couldn’t be any happier with my repairs and service. Plus they offer a free loaner car which is awesome as well. Definitely 5 stars!!
Auto Craft had high ratings online and is why I chose them to repair my vehicle after a fender bender. Their customer service went above and beyond what I expected. Their work is excellent and I will have them do any body work from now on. They call to let you know how their work is progressing and welcome any questions you may have. Good to know there are still people that do their work with passion.
Great service and great people to work with. My car looks brand new and drives great again.
From the time I walked into Auto Craft it felt like I was home. Kelly has the best person to have up front, she makes you feel so special. Brian the repair process manager was so great. I will never go anywhere else for my repairs in the future. They are the best.Thank you
Worst car repair experience ever. Couldnt even get an estimate. Used online estimator tool and only got a generic e-mail about a preliminary estimate being a 2 hour charge, which is totally worthless.. When I asked about getting a firm estimate was told to bring the vehicle in between 8 and 4:30 by Crystal J. Then I noticed the estimate schedule tool online and used it.... Several days later and still no reply or call about scheduling an appointment. So for whatever reason an appointment was not an option for me... So I went by on my lunch break. Receptionist had me fill out a form for a THIRD time (Did one on the online estimator and one on the schedule and estimate tool). There was one person in the lobby. Waited over 20 minutes with no assistance. So I will take my business elsewhere. Dont waste your time at this place.
Great customer service! They helped me find the best part for my car for the best price. I would definitely recommend giving them a call. They walked me through the whole process. They remain in constant communication with you and keep you updated through the process.
Amazing customer service! I will use them again in the future for sure! Kellie Cooper helped me with all of my car rental needs while my vehicle was being repaired and made sure I was happy with everything before I left! Thanks again Kellie!
These guys were great to us this week! Friendly, quick, even helped us after hours! If they cant fix something on your car, they will tell you where to go!Thank you so much Auto craft!
I took my truck in on Monday and called Thursday to check on the progress. They told me the work was completed and they were detailing it as we were speaking! When I went to pick it up on Friday I asked if I would be eligible for a AAA member discount and they gave me 10% off which made my total cost less than the insurance companys estimate. I wish I had known about Auto Craft Collision Repair a long time ago. Oh yeah, they guarantee all of their work and told me to call them if I was dis-satisfied with anything they had worked on. Hopefully I wont be in a position to need their services again but if I do - I wont go anywhere else!(Did I mention the free loaner car they let me use while my truck was in their shop? I guess I did now.)
Auto Craft went above and beyond for me after I was hit from behind. The car looks better than it did when I bought it. I would highly recommend Auto Craft for anyone who needs some work done.
Excellent customer service! We have a 20 year old pickup and the door jammed not quite open and not quite shut. I thought a collision shop probably dealt with this type of problem on a daily basis. After searching online and reviews I walked into auto craft and asked for help. All staff was extremely friendly and courteous, treated me like an old friend. I was repaired and on my way within 2 hours, they even gave me a loaner car to run errands. I highly recommend auto craft to anyone for their collision repair needs.
Great customer service, friendly, and clean. They worked well with my insurance, kept me updated on progress and finished in a timely manner.
Revised ; I chose this place because of their good reviews. My experience was not a favorable one. I had to make several trips back and forth because of wrong parts being used, in addition to being installed improperly. Poor management.Update - I was contacted a couple months later by a representative who wad concerned about my experience and actually listened to the issues I had with Auto Craft. This was actually quite impressive in my opinion.
I used them through my insurance and they were really fast and even vacuumed the inside of my car out when they were done!
Ive had two vehicles in accidents and RON is the MAN with a SHOP!He keeps me updated with all aspects of vehicle repair, he is very flexible and even gave me advise on a Saturday!You can bet that Ill be taking every car Ill ever own (that is damaged) to Ron for his expert care.
Exceptional service and an all around great group of people to work with. I’d recommend them to anybody who cares about the quality of work they’re getting.
Fast and trust worthy. Ended up getting the car back early. It was clean and they didnt take any money witch i found when i got it back. Great job.
There work is truly amazing and there talented at what they do
Wanted them to work on my truck so I called their office and was given the cell number of manager to send pictures of the damage to. Never got a response from the manager so I took my truck to someone else for the repair. Customer service that bad I dont want them working on anything for me anyway.
Just used their tool estimate to get a quote for paintless dent repair. The dent is slightly bigger than a softball. I was sent an estimate for $1,600 that included $750 in paint work and that it would take them 5 days. No paint damage in the area that I requested a fix for and the area that does have some damage are minor scuff marks that could be covered up with a good wax job. When I talked to the estimator and told him that I was just wanting the dent popped out he told me it was to big for paintless dent repair and he did not want to mess with it. I expressed my frustration with him as another shop is willing to do it for $300. Not sure if this place just jacks up the work or what.....
Exceptional service and a free loner, who could ask for anything more?!
I’d been to 2 different body shops in Tulsa for various repair work before Ron at Metro and neither of them can compare. At the 2 previous shops one used old replacement parts and also damaged my car’s metallic paint job trying to blend the paint and then couldnt fix it after 2 retries while the other shop screwed up my sunroof alignment and left the interior of my car covered in soot.Ron has replaced my front bumper and didnt screw up my paint and also sent back a replacement bumper they tried to use in favor of a new one. Ive also had PDR work done at Metro which was exceptional.Ron is honest about your repairs, does quick work, and keeps you up to date. I couldnt believe how quickly my car got repaired and how good it looked. Whenever I need body work done on my car now I take it to Ron at Metro.
Did an awesome job on my Challenger. Handled the insurance and made my car whole again. I would recommend them.
Incredible. Car looks and runs like brand new! They take care of everything!
Just wanted an estimate but they try to push you immediately to let them do all the repairs before you can get a second opinion... Thats annoying.
Kellie, the lady at the front desk is the best. Charming, sweet and very knowledgeable.Love love love her.
Repaired my truck perfectly. Never new someone hit me. Very friendly staff.
Top notch facility with top notch staff, will gladly bring my car back!
They did a great job on my Challenger. It looks brand new and I would use them again
Best experience at an auto body and paint place Ive ever had! Top notch work, service, and staff!
Great service! The office staff is very friendly and knowledgeable.
They went the distance to work with the other parties insurance company. I’m happy with The results.
Could anyone help me find the prior owners contact information from 10/2019?Thank you!
Not only did they do a great job on the external repair, but they cleaned the interior of the car as well! That is great customer service!
I will deffinitly be a repeat customer! Kellie ran the front desk and was very helpful.
Friendly Staff! Great Service! : )
This place is awesome with a friendly staff and prompt service!
Awesome and best service, I had some touch up and polishing on my Rogue done recently for some bruises they did a clean job, Thanks Dave.
Used them after an accident. Decided not to use them.
Auto Craft is an amazing place with very talented people!!
It was a great experience, I was offered free drinks and tv until I left after getting a free estimate, they saw damage i didnt see and got a low cost that I could afford even if I didnt have insurance.
Unbelievable people when progressive dragged there feet they gave us a loan no charge cause are insurance was taking so long to get back with and talk with.
Real nice body shop
Make this a ZERO star review...ZERO.
Very friendly.