Randy Pierce and team are amazing at customer care and getting your cars needs met!
I had used a local place to change my oil but my car didnt seem to run quiet right. Already I can hear and feel a difference with this oil change. Everyone here was super friendly and willing to help me. I will be back and will buy my next car here also.
This is a mixed review. We made an appointment with Rob for 10:00AM because we had a letter about a recall on the software. I took the car in and had him add an oil change. They said it would be around 2 hours! I went back to get it at 3:00 and they said it was not ready. Rob had no idea it wasn’t ready and he was vey nice and professional about it realizing I was very upset! The car was not ready until 5:30. Rob gave me a discount on oil change and was so nice but the service should not have taken that long since I left it with them at 10 in the morning!
Helped me out in a pinch while I was far away from home without any hassle at all. Good people and clean shop. The manager was great. Definitely worth checking out.
Good service, but plan on 2 hours if you are a walkin. Appointments are very quick, had a full set of tires in 35 minutes, and an oil change with tire rotation on another vehicle in less than an hour. You do not have to be a Ford product, if this is your 1st time with your Bob Hurley purchased vehicle no matter how old, oil change is free.
They really care about u! Very polite service people. My favorite person is cam.
I been here a few times it hasn’t ever been the best but it’s hard to find the best. Now this last time I called to schedule an oil change they didn’t have in their system that I use full synthetic I made them mark that on the bill for the appointment. I brought the truck in waited over an hour and a half for a tire patch and an oil change and as I was paying the bill I noticed it wasn’t price for full synthetic. A-holes put regular oil in my truck. I am still here currently my jobs are being put on hold cause now I have to wait for them to drain the oil and put the correct oil again. They will probably still want full payment for making my packed day even more packed. Way to go a-holes
Went really fast today. Kind of hit or miss on how long youll wait. Over all pretty good. I keep coming back for stuff.
Called & asked about vehicle shimmying & was told we needed a balance. We were traveling through, was told to come over, it was 2:35, that no one was coming till 3. They were 4.4 miles from where we were. They said itd take about 45 min., no more than an hr. We got there less than 10 minutes later to one guy waiting inside. We gave info., keys & the 7 of us started waiting. At 3:40 when our vehicle was still sitting out front where wed left it, we asked for the keys & left. We are driving at a slow rate of speed to Bartlesville where Walmart promised theyd get us right in. We shall see but Quick Lane delayed us for almost an hr. for no good reason. Not happy & will not even consider one in the future if needed.
Had my oil changed and tires checked. Such friendly, informative customer service and I am known for being quite picky. May have taken a little while but no complaints, comfortable waiting area.
Probably the only decent place to get your tires looked at on the westside.6/16/15 Im updating this because I went there today and had the same awesome, easy experience I did last time. Weve used other tire shops in Sand Springs and chain tire stores on mainland Tulsa, but none have ever had the best customer service and best price that Quick Lane does. the manager was so accommodating,honest and treated me fairly. As a chick, I will always be loyal to a business that treats me well, not like an idiot so I absolutely love this tire shop. YAY QUICK LANE!
Fast and friendly service! I definitely recommend
Kind and helpful staff. Great customer service!
Because help me in an out for an oil change in under 30 minutes. Outstanding and thank you!
They always work me in. Has done great service for 3+ years.
Good customer service and courteous staff. Wait time is usually longer.
Overfilled my oil way over new f150 first oil change didnt put the cap back on was sitting on my wiper blade second time dont think they changed oil was dark in color and deleted my camera footage from dash cam for service part only shady and havent went back since avoid do what I do and just go somewhere else
Great service! Highly recommend this place
Prices seem reasonable. Cleaning waiting area.
They are always friendly great service
Nice atmosphere, friendly people, cant complain.
Left something loose on the front end of my car after doing an alignment have had a rubbing noise when I turn which the alignment is supposed to have fixed.
Wait was long due to only two techs that day but in the end it was worth it oil changed and out.very nice people.
It was ok but this guy was a little rude the way he talks
Fast work and very helpful staff
If your not in a hurry to get your oil changed
Great customer service and courteous staff.
Always have long wait time
Very friendly and professional. I always bring my car here.
Aint nothing quick about that place
Friendly with great service!
I like the advantage reward points
Good to get your car fixed
The works are fast & reliable
Quick and No Troubles! Thanks!
Very speedy and quality services
Very good service
Awesome service
Nice and fast service
Not a long wait for service, knowledgeable service personnel.
Always good.
Quick quality service
Nice service
Understaffed out in the shop.
Great place but understaffed
Friendly, fair, and courteous.