After the city sewer back up into my home causing over 7K damage I went to Monster Home Center and they were awesome. I had just had new laminate installed and it ruined the laminate, the bathroom linoleum, and the new carpet in the master. They not only repaired all the damage but they did it fast, they were very courteous, polite, and if I could would have given them 10*. The laminate that another company put down did a poor job but this company fixed it. Now my home looks so much better.
Great customer service! Josh was amazing, he helped us on several different occasions from getting one box of tiles originally so we could see how it would fit in our project to completing the order. Highly recommend!
Beautiful showroom. Lots of variety on carpet,laminate flooring,tile and bamboo flooring. There were so many color variety it was great and you cant beat the price for Installation of the products loved the salesman Joshua. Thumbs up on this place. Patricia Mccarthy.
Josh worked with my budget to find me a beautiful floor at a price I could afford. They were able to schedule my installation quickly and did a very good job. Very professional.
We have hired them for 2 jobs now. both done fast and great prices. I am sure I will be calling them the next time I need something done.
I have bought flooring from my flips homes and their product is great quality for the price i pay.. No comparison with the quality at lumber liquidators. Lumber has horrible quality on some products.
Material quality and pricing was good, but customer service was lacking. The outlet is obviously under-funded. They order direct from the manufacturer but could not supply a firm ship date until it was loaded on the truck. My material was supposed to arrive on the 14th, but it did not arrive for another week. I had to call every time I wanted an update, and I only had 1 day of notice before its arrival. While I might consider doing business again, the lack of follow-up after the sale left the experience sour. If you have plenty of time for your project and are looking to keep costs low, buying material from this seller is reasonable. If you have any time constraints though, look elsewhere.
Everybody has been very nice and so helpful! Prices are great!
Gorgeous showroom, great prices, friendly staff and professional installation.
The new owners seem to know what they are doing and care about our project. The prices are very good. Well pleased!!
I recently purchased hardwood floors from Monster Flooring in Tulsa. My experience was professional, the floors are gorgeous, and working with the manager, Josh Hammer, was a pleasure. My Thanksgiving guests loved my new floors!! THANK YOU MONSTER FLOORING!
HORRIBLE company!!!! Dont waste your time or money with this company. The actual flooring was okay however the installers provided by this company had no clue what they were doing. Our floors were done incorrectly and looked absolutely terrible. This includes spaces between boards and holes where the pieces connected to the bathroom, etc. The manager, James, with Monster Flooring came out to our house and agreed that it looked awful and told us to hire our own installer ASAP to have the work redone this included pulling up the old flooring and putting down new flooring as well as repair work to the baseboards. He told us at the time that they would pick up the tab since it was their fault. However this DID NOT happen. After the floors were installed correctly by a new installer, Monster Flooring went back on their word and decided not to help with all the necessary costs to correct the damage they made in our home. This includes $1125 worth of repairs that WERE NOT PAID FOR. They left us $700 short on paying for professional installation as well as $425 short on the agreed upon paint and stain work that would need done to repair our baseboards. The quote from the new wood installer came from Jeremy Gray (excellent) and the quote for the paint and stain necessary to repair our baseboards came from Nunley Painting. BOTH were agreed upon BEFORE the work was done and we were told Monster Flooring would take care of it. Currently our house is left with damage all along the baseboards from where they carelessly ripped them off. We had to pay to get new baseboards which are currently still left unpainted. We have waited months and months for a call back from James to discuss a solution however its evident he has moved on. I wish we could go back in time. I would have gladly paid a little more to have it done RIGHT.
Great service and very kind people They are Very reliable
We purchased laminate flooring for our entire downstairs about a year ago. Today we purchased more flooring for our upstairs bedrooms. Couldnt be happier with the price and service we have gotten from Monster Flooring in Tulsa!
Great service, materials and pricing
The guys came in, knocked it out of the park, and were very pleasant to deal with.
Friday made things right, even if it took 2 months.
Great customer service!