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Verizon Authorized Retailer — Cellular Sales
10035 S Memorial Dr, Tulsa, OK 74133, United States
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Verizon Authorized Retailer — Cellular Sales
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Pa
Review №1

Customer service was top notch. Aimee at the 101st and Memorial location is really helpful. She took the time review my options with me and found a way to get me a better device at a reasonable price. She located the exact phone and color I wanted at a partner store and followed up with me after the sale to make sure everything was going well. Happy customer!

RI
Review №2

Aimee is great. She took the time to review our plans and helped find cost effective ways to upgrade phones and services. She called us later to answer any questions we had regarding our upgrades and plans. Thank you, Aimee!

Ry
Review №3

Johnathon was extremely helpful and didnt try to sell us anything we didnt need. Appreciated him adjusting our plans so we werent paying for things we didnt use. Will definitely be coming back to work with him. Thanks

Ce
Review №4

Jake was exceptional. I appreciated the time he took to explain all the options, and when I purchased the phone, he made sure all the apps transferred. He was courteous, friendly, and thorough. He was not a high pressure salesman. which I THOROUGHLY appreciate.I commend Jake for EXCEPTIONAL customer service.

Su
Review №5

Went in for a simple charger . They gave me the wrong wrong one ! Aaarrrggg

Do
Review №6

Learned over 2000 pictures were still on my old phone (for some reason didnt transfer over to my new phone I bought over 4 months ago). I brought my phones into the Verizon store & Aimee helped me out. I am so happy to have all the pictures I thought Id lost at my fingertips now! Aimee was very helpful & not condescending with my obvious lack of tech savvy. A million thanks!

Br
Review №7

Aimee was great. Very fun and explained everything very well. Ask for Aimee!

Sh
Review №8

Just switched from flip phone to Moto 1 Amy waited on us. She was extremely helpful and answered all our questions and agreed to help us in the future cant ask for more than that

Al
Review №9

Went to the store at 101st and memorial Amy was my the lady that took care of me very nicely the store was quite plain and everybody was very friendly

Fa
Review №10

Jarrett was incredibly helpful and went above and beyond to help us out with the purchase of a new phone.

Le
Review №11

Aimee was very helpful and make sure to go through all options with me.

De
Review №12

Aimee F could not have been more helpful in our companys plan review, new phone purchases and transfers, and setting up our accounts. I especially appreciate that a phone call gets to her without automated messages, press 1 for.... craziness. In addition to the customer service, our coverage and speed have not lost a beat during our now very-remote work days.

Cl
Review №13

They helped me get hot spots for my business.

Br
Review №14

Jake helped me upgrade my phone and transfer all my stuff! He did a great job and i recommend him highly!

Th
Review №15

Very friendly staff, welcoming atmosphere. The employee that helped us was named Aimee and she even gave us some useful info about BTC WiFi and Im very grateful because my roommate and I just moved into Bixby! She was also very clear and informative on the phone plan and whatnot. Highly recommend this place for a new phone.

Em
Review №16

This Verizon location at 101st & memorial is awesome! i added a phone to my account and AIMEE was so helpful, Professional, and friendly.i usually work with jimmy caldwell who is also very helpful!

to
Review №17

I visited Verizon at 101st and Memorial to upgrade my phone. The sales associate Amy helped me through the process in a short period of time. She helped me select my new phone in addition to upgrading my plan accordingly... If you want a professional and curtious sales person ask for Amy. She will make your time there an enjoyable experience!

St
Review №18

Aimee was very helpful and knowledgeable. Very quick to get me the best phone and plan for my family.

Wa
Review №19

One person took 6 hrs literally to fix the problems between my account and new activation .He called 4 people at the parent company to finally get it fixed.He is a keeper...Verizon not so much.

Ca
Review №20

Great service ❤️

Do
Review №21

Ramsey was a Great guy! I came in with an issue on my phone of pictures that I receive through text not being downloaded. He advised me to check network connection and he helped me update the software on my phone. He was great help and very professional! Make sure you keep him. Very awesome rep and very patient and kind!

Co
Review №22

Spent a lot of time with Aimee Fitzgerald at the 101st and Memorial location getting new phones. And getting a phone ported over from T-Mobil. She was extremely helpful in helping us to accomplish everything. As well as changing up our account to unlimited data and a few other things. I had tried some of it online myself and was complicated. She definitely knew what she was doing. It was a great experience and would recommend her to everyone.Thanks,

Li
Review №23

Jake was very personable, friendly and extremely helpful. From the moment we walked in he was focused on helping us and educating us on the phone with all the features. He even went to another store to pick up the phone I wanted so that I could have it that day. We have been Verizon customers for 8 years and service reps like Jake are one of the many reasons why.

As
Review №24

Jake eischen was incredibly helpful! He was quick to recommend the phone that gave us the best deal and the best plan, and made the whole process easy. He was very funny and fun to work with, and we will be going back to add a line in a few weeks!

Cr
Review №25

Amy with Verizon Wireless on Memorial patiently spent hours trying to help me figure out what was wrong with my IPhone 11. It was a weird issue that wasn’t able to fixed so she spent more time helping me get a new IPhone and I am very pleased with my service.

Aa
Review №26

Staff was extremely helpful, she hooked us up with internet even which she went out of her way to do. The people here will always give you the best discounts. My roommate and I ended up saving $170 in store and $45 off our monthly bill.

Ja
Review №27

I came in and was promptly greeted by Jake Eischen. I told him what I was wanting had it in stock the rest is history. Great experience.

Bi
Review №28

After confirming with Verizon Tech support, Aimee Fitzgerald with Verizon Cellular Sales on 101st and Memorial in Tulsa OK explained why we could not convert his 3G phone to any phone that had a QWERTY keyboard.Aimee helped him choose a 4G phone that was the easiest phone to make the transition to a virtual keyboard and one with a special offer to pay off my Notes 9.It took a long time, but we saved money even after getting all new accessories. So it was well worth our time! Thank you Aimee!

Re
Review №29

Worst experience ever for customer service on the phone and in the store everyone’s busy unpacking stuff and not helping anyone. The first call I literally hung up because the person that answered the phone had no product knowledge at all of what I was trying to buy and he couldn’t think straight and it was like he was doing two different things. What happened to people just dealing with the customer one customer at a time giving their undivided attention to that customer and helping him serve his needs. Contemplating moving to AT&T!!! Epic fail!!They said that they were a franchise store and it’s definitely obvious!!!

Sh
Review №30

Aimee was fantastic. Upgraded to the new phone I wanted and she made it quick and simple. And to top it off, the phone I wanted wasn’t in stock here but is being delivered from another store. They are so nice at this location. Love my Verizon family

Ro
Review №31

Came in as walk in to switch service and buy new phones. Jake provided excellent service, reviewed plans, options, phone, and got our new devices working and all data transferred! Awesome!

Ma
Review №32

I had been looking to update to a new phone. Went to the 101st and Memorial location. I lucked out in having Aimee assist me. She was very friendly, knowledgeable, and informative. Very patient in helping me set up new phone. Great customer service!

Da
Review №33

We can not thanks Jonathan enough for his kind Customer Service he showed us today. After paying the phones off and 2 hours on the phone of trying to get our service back through the Verizon Customer Care, he managed to get what we asked done in a timely manners and being patience with the whole task. My boyfriend and I are very pleased with everything Jonathan manage to help us with. I wanted to give him a 5+ stars on reviews because he deserves it.

Ch
Review №34

I was helped by Jake Eischen today transferring my service from one account to another and setting me up with my same phone number. Not only did he make it as easy as possible for me to accomplish, he talked me through every step and made sure that I was aware of what going on the whole time. He let me know what the best options were in my price range and gave me 100 percent of what I needed and more. Couldn’t ask for better service. He’ll be getting my business every time. Truly appreciate everything he did.

Re
Review №35

Amy was awesome. She helped me upgrade my old phone and set my new one up. I’m super appreciate for all her help and knowledge. Thanks again!

Ap
Review №36

Aimee was super patient and thorough with me when I upgraded my phone. She took me through all the steps and made me feel confident walking out the door. She was a super asset to Cellular Sales.

Ro
Review №37

Came into the store because my camera was broken, and Jake explained the benefits I could have by upgrading my phone into a new one. He was very helpful and friendly, and I will be coming back to him in the future

We
Review №38

Friendly but didnt really help

Jo
Review №39

Jake was extremely helpful in adding a new line to my account. Everything was explained in an easy to understand manner and everything was set up with zero issues.

KA
Review №40

I had them order me a couple phones, the phones arrived so I went into the store. I had the pleasure of working with Ramsey S, he was so polite, easy to work with and most of all very professional. This store is not the closest to my house but I am sure I will be back for my next phones or any other additional needs.

Jo
Review №41

Aimee was very patient and understanding. My phone was stolen and I am from Wichita and I needed an upgrade. We had some issues getting things done but she was very patient for the 4hrs as we worked through everything. I highly recommend .coming to see her for all your Verizon needs

Ga
Review №42

Ami did a great job explaining plans and devices.

Co
Review №43

Came in to upgrade my phone. Jake was great giving me options!

Ju
Review №44

I came in to get my phone fixed. I got a used phone from another store and there was other accounts not associated with me on the phone. The rep told me it wasnt used but clearly the those were not my contacts or accounts. Aimee got me taken care of. She worked patiently to get those accounts off and mine back on after a factory reset. She was great and helped so much.

Lo
Review №45

Verizon corporate store in Stillwater OK changed Apple ID when my son went in to get a new phone. Completely lost all my info and took me hours to get it fixed. I don’t know what we would have done without Aimee Fitzgerald in Tulsa. She stuck with it and was incredibly competent. So impressed with her knowledge

Ra
Review №46

Gotta give a shout out to Bo....thank you for assisting us with our purchase. If all retailers followed your lead, shopping would be a pleasure.

An
Review №47

Aimee took care of our business cell phone needs a few months back and then came in today on her day off to take care of a personal phone. Her patience in getting everything transferred over from my old phone, making sure I had all my pictures and everything important to me on her day off just showed how much she cares about her customers and service. Her level of professionalism and knowledge put my mind at ease and she took time to answer all my questions and made sure I understood everything about my new phone.

Bo
Review №48

Jake Eischen was fantastic when I came in to get a new phone! The process was very quick, and he was very helpful!

Mi
Review №49

Lauden once again solved my problem with my cell phone. He is an exceptional professional and great rep for Verizon.

Am
Review №50

Aimee took great care of us while in upgrading our 13 year old. We would recommend her and this store to take care of your needs. She was great!

da
Review №51

Aimee was very professional, helpful and answered all our questions. Thoroughly reviewed the how to use on our new phones. Phenomenal employee, great Verizon experience for us! Thanks Aimee!!

Je
Review №52

Aimee was terrific. She transferred us from another service and took the time to set up our new phones. It was the first time I have upgraded a phone that it was not painful. She made the entire process easy for us.

Ro
Review №53

I would like to commend Aimee Fitzgerald and Jimmy Caldwell at the Cellular Sales Verizon store for helping me to port over from AT&T to Verizon they were very helpful and considerate and very efficient in their operation. I really appreciated their help and advice. Thank you very much.

jo
Review №54

Aimee was exceptional. She was super helpful and helped us with our upgrades on our phones. She explained everything and didnt let us leave until she answered all of our questions. We were also about to get a tablet to make our kids christmas. She is definitely an asset to Verizon and she will be the only person we will see about our Verizon services.

Ha
Review №55

This place is awesome! We switched from one company to Verizon because we had some issues over there and we heard that Aimee was the lady to go see! Once we got there she greeted us like we have been family friends for years! She’s very knowledgeable and professional and knows her products well! Thank you for all your help! Best sales rep!

Jo
Review №56

Aimee was very helpful, and answered all my questions in a quick fashion, she was patient with everything I had to ask her, and knew what she was talking about! Thank you again Aimee!

me
Review №57

Ramsey is the best person and worker I have ever seen . I love to go Verizon because of him.

Tr
Review №58

Aimee was very helpful. We came in to get one of our phones fixed....she helped us find the best deal and we ended up getting 2 new phones. We will definitely be coming back to see Aimee for all of our cell phone needs.

Ri
Review №59

Aimee was super nice and helpful in buying my new LGG8 Phone, she was super knowledgeable 9f the product and what fit my needs best.

Ri
Review №60

Jake helped me activate new service with Verizon, very very helpful and and much more

Re
Review №61

New Verizon customers coming from AT&T. We were happy to make the switch over to Verizon for better service. Thanks to Jake Eischen at Verizon, he was extremely helpful and so pleasant to work with. He made the process simple for us. Wish I could give 10 stars on this review!

An
Review №62

Aimee was amazing.. really help us get what we needed and took good care of us. Thank you for having great customer service

ma
Review №63

The manager is great and incredibly helpful. This guy deserves a raise. He went out of his way to make sure we were happy with our purchase and would continue to be happy in the future. The store is spotless. The employees were very helpful and I saw them go out of their way to go above and beyond more than once while we were waiting to finish our purchase. Mucho kudos to them all.

Sk
Review №64

My experience with Aimee was absolutely amazing. She provided excellent customer service and helped me throughout the process of getting a new phone. I wouldn’t go anywhere else.

Ge
Review №65

Jake Eischen was extremely helpful in setting me up with a new phone and seamlessly tranfering over all my info from my broken Samsung G8

Ja
Review №66

Aimee was absolutely amazing today! She helped my sister and I thoroughly with everything. Fully explained all details and options. So glad we switched and came in today. Fully recommend coming to Verizon and to go see Aimee. She’s one of the nicest and most amazing people I’ve ever met! 10/10! (:

Ch
Review №67

Aimee was absolutely amazing today! She helped my sister and I thoroughly with everything. Fully explained all details and options. So glad we switched and came in today. Fully recommend coming to Verizon and to go see Aimee. She’s one of the nicest and most amazing people I’ve ever met! 10/10! (:

La
Review №68

I was currently with AT&T, I called ahead to make sure they had the phone I wanted in stock. Brent was SUPER sweet & helpful. Going to this was the simplest & easiest process I have ever had. I would definitely recommend this store & Brent. Im a super happy pregnant mommy with a great service & the perfect phone! Thanks Verizon!

Ty
Review №69

Both my wife and I went in on separate occasions and were treated rudely. They advised me the best deal I could get was through them on a Galaxy S9 even though I have a business account. Went online on business account and paid almost $200 less for the phone. Wife went in to switch over contact and they wanted to charge a $35 fee. The Verizon down the road is only $20.

Pa
Review №70

Amy was fantastic!! Spent 2+ hours helping me sort out multiple phone lines. Awesome!!! Great attitude and extremely helpful.

ag
Review №71

Seth was extremely helpful in upgrading my phone and helping me take advantage of all the available promotions. The visit was quick and efficient. Overall great service and would recommend this location and Seth specifically for anyone looking to upgrade or switch to Verizon.

Ra
Review №72

Aimee was outstanding and appreciate your expertise and guidance to a new faster phone. You made the transition easier and showed me how to use the new devide. My wife will be in to upgrade soon, I appreciate Aimee courtesy.

Ma
Review №73

Aimee was most definitely very helpful! She was very detailed and answered all my questions I had and was absolutely the sweetest! Awesome service 👍

Bl
Review №74

Eddie at the Verizon store helped me through issues with a new iPhone. He was great and the experience was pleasant. Top notch service, no wait time.

Do
Review №75

Aimee is absolutely amazing. Came in with an older phone and helped me order a case and showed me how to edit a contact and add apps. Great customer service.

Ro
Review №76

We had excellent service with Aimee. She got my husband and I taken care of and I’m new phones. She taught us how to use the new iPhone also. Go see her.

Je
Review №77

We moved and got two phones and a tablet and she was very friendly and helpful I would definitely come back and ask for Amy 😊

Gr
Review №78

Aimee did a great job taking me from a basic phone to an new iPhone with all my contacts and pictures coming from the old dinosaur. Thanks for all your help. We even got my wife a new phone as well. Very pleased

Ch
Review №79

Aimee is outstanding! She truly understands customer service and has the patience of a Tibetan monk. She worked with my husband for over an hour to transfer texts, pictures etc. from his old flip phone to a smart phone. She even promised to send me her loaded baked potato soup recipe!

Pa
Review №80

I doing a review because the technician did help me at the Verizon store on 101st and Memorial in Tulsa, Oklahoma, her name is Amy. She was an excellent representation of the company, she gave me the best experience that I’ve had with Verizon so far and I’ve been with Verizon for 10 years. I think she needs to be commended for her work, for her patients and for her good customer service thank you.

Do
Review №81

Aimee Fitzgerald...fantastic customer service. Answered all questions and did not rush us out of the store after getting new phones set up! Very informative and knowledgeable

El
Review №82

I couldnt be more pleased with the service I received at Verizon in the past 2 days. My customer service representative, Danny was amazing. He went above and beyond to make sure we were well cared for. Thanks again for your amazing service.

Sa
Review №83

Aimee Fitzgerald was amazing. She was so patient with me. She taught me so much about my phone. She helped me understand my bill. She is without a doubt the most knowledgeable person that I have dealt with regarding cell phones. Aimee explains things in a way that doesn’t make you feel like a dummy because you don’t know the “cell phone” lingo. She is kind and very courteous with her customers. She is a true professional. Verizon is very blessed to have Aimee as an employee. She is amazing! Thank you, Aimee. Samie Jo Lemon 🍋

Br
Review №84

Thank you very much you were awesome and in satisfied

Fe
Review №85

Waiting line, 30 minutes LEFT.

Ru
Review №86

Aimee is very good and got my phone ordered and when it came in she got everything switched over for me in a timely manner. She showed me how everything works on my new device ans was very patient.

Sh
Review №87

I love this place! They are so helpful and answered all my questions. Suoney was who helped me she was great! Even got us screen protectors at no cost! Thank you for everything! You guys are the best!

Cr
Review №88

Aimee was great at explaining everything I needed to know about upgrading to the new iPhone. She got everything transferred and taken care of even with the issues with my passwords. I strongly recommend asking for Aimee.

Ja
Review №89

Aimee was great! I went into the store with a list of issues and Aimee was friendly and eager to help me resolve all of them. She took all the time needed and gave me her contact info for future questions and any help I need. Thank you, Aimee!

Ha
Review №90

I was very impressed with Aimee, she knew everything about the iPhone 8+ and got newer Xr so it would last me longer. She even went to my car and set it all up for hand free. To say that I was impressed is putting it mildly.

Ca
Review №91

Jake was awesome getting me set up with a new iPhone all around best customer service I’ve ever had! Thank you!

Le
Review №92

Amy did an amazing job, she spent plenty of time going over our phone options. She explained everything in detail as far as Service Plan, Add-Ons, etc. Definitely happy to be switching from T-Mobile!

Ka
Review №93

Great experience working with Amy. She took care of everything and more!! Definitely will be telling others how great my experience was.

Bo
Review №94

Thomas Gilbert was a very kind and personal representative from the Verizon store at 101st and Memorial. He took great care of our family of 4 as we updated all our phones. His personal care for us was appreciated so very much. I would recommend him to other people!

Tr
Review №95

Amy was awesome. She helped me with all of my issuesVery courteous and patient due to my hearing disability.

Ge
Review №96

I had to get a new phone because my old phone wouldnt backup or work my Hum Aime Fitzgerald worked with us way past the end of her shift to help us figure out what would be best for me. She explained things multiple times until I understood. She also gave us her phone number in case I have problems or questions.She was great!

Br
Review №97

Very very helpful in resolving my issues. Spent hours helping me. Even stayed after store close to finish with me. Very friendly. I would DEFINITELY recommend you deal with her.

Je
Review №98

Aimee does a wonderful job explaining everything you may have a question for and is very friendly and personable. I highly recommend coming to see her and get everything handled easily.

Jo
Review №99

I am very appreciative of Aimees knowlegkn and expertise. She got all our needs taken care of in a timely manner.

Ro
Review №100

Aimee did a wonderful job taking care of me. Im old and she was very patient with me. She explained everything very well and shes a good salesman to. Thank you.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:10035 S Memorial Dr, Tulsa, OK 74133, United States
  • Site:https://cellularsales.com/stores/verizon-10035-s-memorial-dr-tulsa-ok-74133/
  • Phone:+1 918-296-7524
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:7AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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