Unfortunately, it will only allow me to give 5 stars and they definitely deserve far more than that!My business has been a customer for several years now and the staff is always friendly and sincere.But I want to take this moment to recognize Randy Frost, the manager.I bought an expensive piece of equipment and had problems after problems with it from the start. It all boiled down to a design flaw. I returned it and made the promise that if I considered purchasing the same equipment I would buy Grainger.After some time, I decided to give that same piece of equipment another try. Again, I ran into the same problem with faulty design. Not the fault of Grainger. I did however come up with a solution to fix the design flaw and shared it with Randy.I can tell you that Randy has bent over backwards to assist me in this and I am forever grateful for his service and his sincerity in making a customer and keeping a customer! Randys the best!And again, the whole staff at the Pine street location are to be commended on their customer service, knowledge and sincerity in making the customer feel appreciated and their needs important and met!Thank you!!!!
Friendly and knowledgeable staff found everything i needed at a great price.
The staff was very helpful and friendly
I have worked with this branch for a long time with my company and the employees there have always been very nice and knowledgeable. With recent Covid-19 restrictions in place, this grainger branch has taken strict measures on limiting the number of people inside the store and over all I feel safe dealing with them during this pandemic.
Great service for everyone from just a regular person to
Always good!!!Great customer service great products the only thing I dont like is they dont accept cash!!!
They usually have our can get what Im looking for. Theyre a little pricey though.
The guys were fast efficient i got what I needed and placed an order all in about 10 minutes
Best customer service ever! Randy went above and beyond to help me out! I HIGHLY recommend!
My experience is always great, the employees are very knowledgeable about the products.
Fast friendly service.
Helped me quickly found exactly what I needed even though I didnt know what I needed
Placed order was a heavy piece of equipment and it was ready when I arrived to be picked up..
Great people Great at helping taking care of customers
Great service with quick helpful staff. As I was being helped I notice the same level excellent service from other sales staff to others. My kind of service. Ill be back. Thank you!
Mike was super helpful and friendly. His buddy also brought me some water after I was having a coughing frenzy. Appreciate their attention to customers needs.
Great supplier to work with. They are informative, and deliver the product. Ive had to replace a product under warranty they made it very easy. Great to work with.
Very helpful I love this place and all the hard workers thank you all ...
HVAC run capacitor went out and they had what I needed quickly and at a good price. Would recommend.
Always have what i need
This is always the last place I check when looking for something I need. Its a certainty they will have what I need but at the highest price around.
Great Prices and Products!!! 1997 Doing Business With Grainger Products and Supply Co...
Very kind