FedEx has all your shipping needs. Would suggest any boxes with packing be saved from previous purchases so that you do not have to pay the extra cost besides shipping. You can return Amazon purchases for free and have an item shipped internationally. The service is usually excellent and have suggested to family and friends.

The customer service lady was very nice and pleasant.She dealt very well with the 16 boxes I was shipping.And even though I was sending it ground it actually got to my house and East Tennessee a day early ahead of time.I had also asked her could she put a note in the work orders for the delivery driver.... That he said the boxes by the big garage door at the house.And he did.

3 packages shipped to my house and they stated trying to deliver for over a month and a half but never seen one note on my door about them not being able to deliver because I wasnt there. Was told I couldnt even pick up the 3 packages and then they proceeded to ship back the 3 boxes to sender. This was all 5 hrs before them closing and or the shipment even going on the truck to go back. Not to mention getting hung up on both the warehouse and distribution center THREE times and no resolution. Now the packages are 4 states away again. From being a business owner, this is no way to represent your terrible customer service.

Are you kidding me!! Why and I men WHY! is it so hard to drop off a package. I have been delayed and rescheduled for five days now. With no explanation or reasoning. On the third delay they said that that my address was incorrect. Well, I verified and it is correct on top of the fact that I have had no issue with Amazon delivering. I tried the virtual assistant through the app to figure out what is going on. That system is completely useless dont even waste your time. I then tried to call. After the third time I finally got connected but absolutely no resolution was made. I then redirected the package to be delivered to a local Dollar General. They STILL couldnt get it delivered. It is supposed to be delivered tomorrow, however I trust Casey Anthony to babysit my kids more than I trust FedEx to uphold this delivery.

Says delivered on the 6th😂today is the 9th and I’m going to try to pick it up bc it’s still there! Can we get reimbursed for them lying 🤥 Plus if I’m picking up my package I want most if not all of the money I paid for delivery . They deserve No stars🤷🏽‍♀️👎🏻

The staff here have been super with everything weve needed. One of the best desk staff crew Ive worked with in my careers travels.

I ordered a item on eBay fedex said they delivered the package on September 19 th at 1 p.m. I was Home All day no package so i gave them a few more days still No pac0 yet Ive called the shipper and they said it was shipped well still No package they keep passing the buck im really mad at the whole operation thats the second pac0 they have6 lost in a year dont use them not reliable service.

I hate fed ex. I would fine then a 0 of V possible. If they deliver a package to us they leave it at the end of the driveway where anyone could take it. We live on the country and have a good driveway with a turn around. Twice they put the pkg being an old no longer used dog house and said they put it on the porch and once behind a bush. It took a week to find both of them with no help from fed ex. Now they have had a Pkg for neatly a week. Granted for a couple of days the roads were bad but the last 2 days roads were clear. I probably won’t see it for another week.

Theyre always very friendly at the hub. They take care of my packages knowing that my business is shipping live reptiles. Theyve always been super helpful!

For all my sapulpa and some Tulsa residents I can personally say you wont visit here often

They never deliver when they say they will. I had a delivery for Saturday and they changed it to Sunday. Now it’s rescheduled for Tuesday. Said reschedule due to bad weather. It’s sunny and 78 today. Why do they lie about reasons for not delivering? They’re just lazy. If I depended on them to deliver my dog food, my dogs would be dead. Tired of the places I order from using their company.

Fantastic facility. Staff are fast and friendly and always on time. 10 of 10

Fed ex is the worst postal service and I can Guarantee that! Im a Marine and been all over the world. They are worthless. The USPS ARE TWICE AS BETTER BECAUSE THEY TELL THE TRUTH!

Waited at home for a package all day just to receive an update 6 mins ago saying that package will be delivered tomorrow because customer was not home to sign. I’ve been sitting on my couch all day waiting and no one has came to the door.

WORST DELIVERY SERVICES EVER. WORST CUSTOMER SERVICE EVER. DRIVERS SCAN THINGS DELIVERED AND THEN PUT BACK ON TRUCK. NOW PER SHIPPER MY ITEMS SHOW DELIVERED. 3/13/2021 SIDE NOTE I HAVE A VIDEO CAMERA AND PROOF OF WHAT DRIVER DID. SO SATURDAY 3/13/2013, DRIVER BRINGS MY TABLE TOP AND PRINTER SCANS THEM BEFORE EVEN KNOCKING ON MY DOOR. TURNS AND READS POSTED SIGN TO NOT LEAVE UNATTENDED PACKAGES IF NO ANSWER IT WILL BE STOLEN. SO HE KNOCKS. I WASNT HOME. NOW THIS SHOWS MY PACKAGES DELIVE4ED WHICH IS FALSE. HE PICKS UP MY TABLE TOP AND PRINTER AND GOES BACK TO THE TRUCK. I GET TEXT NOTIFICATION THAT MY STUFF IS DELIVERED. NO DOOR TAG WAS LEFT. THIS WAS AT 11:31 AM. I RUSH HOME. NO PACKAGES...I CHECK MY CAMERA. I CALLED FEDEX. TO THEM PACKAGES ARE DELIVERED BUT THEY WERENT. A CASE IS OPENED. I WAS TOLD SOMEONE WOULD CALL ME BACK. NO CALL BACK SATURDAY. I CALL BACK. I WAS TOLD THEYD CALL ME SUNDAY, NO CALL. I CALL TODAY MONDAY 3/15/2021... Delivery comes back today, but no table top. They also Delivery a almost $300 printer the top is all ripped up..and bring me my chest freezer upside down. We heck guys. Called FedEx that your guy had my tabletop Saturday and today they didnt have it. Of course they say someone will call me. FEDEX DRIVERS ARE LIARS, THEY SCAN STUFF DELIVERED WHEN ITS NOT. NOW IM FIGHTING WALMART AND THE SELLER OF THE TABLE TOP BECAUSE I NEVER GOT IT. ONLY THE CHAIRS AND PEDESTAL. YET TO THEM IT SHOWS DELIVERED. LIARS!!! I MEAN I HAVE A CAME4A PEOPLE AND PROOF IT WASNT DELIVERED. WHERE IS MY TABLE TOP. AND CANT YALL HANDLE PACKAGES WITHOUT RIPPING THEM OPEN?

I would have never known that my daughters dress arrived had my mother-in-law not come to my house. Instead of bringing it to the front door they put it in front of the garage. Seriously!

The young black male working the counter was very helpful and courteous. Once I found out my package was at this location after being delayed 2 days I was ready to throw a fit lol. But I decided to stay calm and I was able to pick up my package with no incident. I was there for about 30 minutes but he kept me updated as to where and why my package was where it was. Great customer service with me and others that came in. I recommend having your package held at the location and you pick it up. Truck delivery is unreliable unfortunately.

FedEx is literally the worst shipping service ever. I will gladly pay more to use anyone other than them so that I get my packages at the right time and place

Excellent service, no complaints

FedEx, this problem you have with drivers needs to be addressed.Yesterday I spent my entire day watching for my delivery. No knock, no doorbell, no truck even, but the tracker on the website says that it was delivered. It WAS NOT.Either it was sent to an absolutely wrong address (you all have shipped to my home before without problems) or the driver just gave up, scanned the tag, and kept driving.I tried to call, but when I finally got it to understand the tracking number (I have a minor speech impediment) it just spewed the same information from the online tracker.I just want answers at this point. I don’t even care about the Bikini I spent sixty dollars on anymore.I will give you more information upon request. Please get back to me.Edit: Went to the facility myself, and it was all sorted out. The staff are polite and courteous. Not only that, but I believe that my package will be delivered soon.Well done, FedEx.

The driver never stopped listed my address a bad address. My husband chased him honking and blinking lights. He turned off on a road my car couldnt go down. We call customer service for an hour was told first they would have the driver return then was told they cant contact driver. Then that driver said he wont return to our home tomorrow and now were driving 70 miles to pick up our package. This is HORRIBLE. I want some of my money i paid to have my package delived to my home in 2 days. That want cheap and now gas money to pick up my things. This is ridiculous.

Apparently FedEx instructs their drivers not to knock or ring the doorbell. Ive been available all day, in a quiet house and still recieved a doortag. Fedex is the worst company with the worst customer service. I called to complain and the phone operator hung up on me. I guess that tomorrow I will have to stand outside and wait for the driver. I wouldnt want to inconvenience them so terribly with having to injure their finger on my doorbell.

Nice people..but bad on time delivery...at least make sure your drivers have info to contact the customer...i been waiting on my package for a whole week .. and the best you can tell me is the next week..come on Fed Ex

The service was fine but I was very disturbed by the customer who came in without a mask. And even more disturbing was when the clerk who was helping me took off their mask midway. :-(

Do not use FedEX. Horrible delivery, terrible customer service. Delay, delay, delay. I will never use them agin. Go with UPS. They deliver.

Just went in for information. Was looking for Fed X ground phone #, to talk to a person. The #s they gave me did not help. People were nice, but could not help me with Fed X ground.

The service was great

This shipper is as bad as UPS. Driver said he attempted delivery but never stopped. I have been home all afternoon. Watched him drive by and never stop and couldn’t catch him before he drove away. Customer service is a flipping joke. There should be away to track the driver and say hey you screwed up go back the people are home. I will drive to make my purchases from now in. To hell with shipping!

-5 Stars.Ive been a victim of this worthless company for years in many locations. Im finished. If I learn a company or persons uses FedEx, theyve lost my business.From not wanting to deliver the item because I have stairs, to straight up no-showing when Im in the apartment waiting - no door tag, no knock, just a status update the next day youll have to come get it.Never again. Youve been terrible at delivery since 1996 and Im done losing time money and items because you cant keep your stuff together.

Stalkers here over bearing men who dont know how to leave employees alone

I understand that theres a pandemic, but we have to be kind to our customers when they call in to customer service, especially if they waited 20 minutes on hold to speak to someone. Rudeness and snapping gets you no where. Be kind to each other.

As usual the FedEx agent was so friendly and so helpful. Thanks!

Ordered a new phone off Amazon got my tracking number and saw the package required a signature and new nobody would be at my house until after 4 p.m. on the day of delivery so I paid the $11.50 to have it delivered between 4 p.m. and 6 p.m. apparently the driver didnt read it and tried to deliver my package at 10 a.m. when nobody was home which is what I was trying to avoid called customer service and they said they handled it I would get my package on time but I didnt instead they moved my delivery time to sometime the next day so because their driver didnt pay attention my package will be a day late and will show up at a random time instead of the time I requested and paid for when I asked how to get my money back I was told they have suspended their money back guarantee

Ive had my item delayed delivery TWICE without any explanation or update from FedEx. My item was initially penned to arrive on Friday by 8 PM, however it was then abruptly moved to Saturday, HOWEVER now it has been unexplainably delayed until the following Tuesday. I cannot get in contact with any of my local FedEx due to the automated menu and I do not know if I will receive my item on the newly updated Delivery Date. [UPDATED] I contacted the online retailer responsible for the shipping of my item on Sunday and informed them my order has been abruptly delayed twice without explanation and was informed they would contact Fedex regarding the delivery. At 6 AM this morning my delivery date was updated to 6/22 (today as of this update) and would be delivered by the end of the day. My order has been out for delivery on a Fedex vehicle since 4 AM according to Fedex tracking and it is now 7:12 PM and I HAVE NOT received my shipment. I have checked numerous times throughout the day the status of my shipment which has remained insistent of its delivery by the end of the day, however Fedex ceases deliveries at 9 PM and as of 7:13 PM I have not received my order. I can say without question this has been the worse delivery service I have experienced in years and if possible would strongly advise against using Fedex. It will save you a considerable amount of time, energy and hardache.

Ed and Tina are my favorites! So super friendly and know how to do their job well. I would go out of my way to go to this location for the service that is received at this location.

Well that spot is a bit shady looking but my package was there as I was told it would be and at a time after 5pm. Packaged as not damaged or anything either.

The employee had a great attitude and easy and friendly to deal with. Just wished they opened at 7am or I would have given them a 5 star review.

They couldnt find the hotel with the correct address even though I had a package delivered 2 days prior that arrived without a problem. I had to drive across town to pick up my package that was very important or wait another 2 days for them to start a case and risk the next driver not being able to find the hotel address. 3 stars because my package was in good condition when I picked it up

The staff at this location went above & beyond to assist with a package I’d been trying to track down for over a month...and found it! I have to give a HUGE thank you to Shaina(Sheena?), Mark, Scott & Seth for helping to not only keep me calm & laughing...but for actually listening to my situation & solving the issue. Great group of people!

I wish they let you review with negative stars. Something was shipped to me and I was not provided with a tracking number. FedEx tried delivering the item to me (they said) three times but since I work full time Im usually not home to receive packages. Rather than leave it at my apartment offices and have the office staff sign for it FedEx decided to bring it back to one of their facilities in town. Now which one did they choose to hold it at? The one five minutes away from me? Yeah not a chance, it was one thats near an airport down a road that looks like it could be used in a scene for a post apocalyptic movie, 30 minutes away from where I live. FedEx called me on a Wednesday morning and the person on the phone was short and rude with me. They told me that since I wasnt home when they tried to deliver the item to me I needed to go pick it up from their office or they would ship it back. I drive out to their office on my one day off this week and there is a single employee in a large room. I let her know that I was called by this location because they were holding something for me. I gave her my name, my previous address, and my current address and she couldnt find anything. I then gave her my drivers license which she then walked off with for 5 minutes and I heard her ask two different people about the item. She came back and said there was nothing there for me and I needed to call the 1-800 number. I tried calling the number and got no where fast so I decided to call carvana (got an email from them maybe a week before saying they were shipping something to me). Once I got through to an actual person the call took maybe 4 minutes and the rep sent me tracking info for the thing that they were shipping to me. I had to go out to my car to make these calls because I was ready to throw a chair across the counter at this point. I go back into the office and let the lady know that I had the tracking number. She then told me to wait as she was messing with some boxes on a cart. She then stopped what she was doing to have a conversation with another employee about someone saying that she wasnt doing her job properly. Eventually she walked up to the counter and I gave her the tracking info. She looked it up in the system and then went to get the item. Once she got back she asked for my drivers license (again) and processed it through the system. I dont know what the employees name was because her ID badge was flipped around so you could only see the back. Im guessing shes the same person that people in other reviews are talking about (short African American woman in her 50s maybe). I understand that it makes it harder to locate a package without having the tracking number but literally any of my information should be able to pull something up in their system. I have always hated FedEx and this has just given me yet another reason to keep hating them.

We have told that the driver had attempted to make a delivery with the correct address and they failed to find us so they sent the package back you the shipper. We spoke with shipper to confirm address (it was correct) and they resent the package. We got a notification that the driver attempted to make delivery and was unable to do so but no attempt was made I have been here the entire day and they havent been by. Spoke with customer service and they confirmed that the address is correct and told me that the driver would attempted another delivery some time today but did not do much to confirm that the driver would be able find us and wanted a phone number to give driver so they could call us so we could give them directions, as if we are better than a GPS that any delivery driver should have, so we can get a package that we should have gotten last week. FedEx has failed to provide competent services in their field to such an extent that if the satisfaction of their customers meant anything to them that they would resolve issues like this rather than thinking this is business as usual. We will be using other shipping companies in the future.

An abomination to the enterprise of customer service and efficient deliveries. Avoid like the plague.

Very friendly professional front staff. The lady that helped me was very patient and took care of me quickly without making me feel rushed.

Wouldn’t have anything shipped with them, I ordered an expensive item and they were supposed to get a signature but nobody was home so they just left it on the porch and said they got a signature but didn’t actually on my security camara it looks like he looked at the package and signed for it himself, which is a forged signature.

The lady Working was so helpful she made my process so easy and she was so kind

Staff rocks!

Elle and Mark are the greatest people Jesus ever made!!!!

My 2 star rating was based on two points. #1. I dont understand why USPS an UPS will make the delivery but FedEx 90 percent of the time will not leave the item an then the hat dance starts trying to pickup the items. #2. Tracking is slow to report the current status of items in transit.

The customer service lady was extremely nice, the wait on my item to get to the front not so nice 20mins!!!!!! I almost left just to get faster service tomorrow by getting it delivered, next time Ill just make them come back a 2nd time!!!

I asked the FedEx personnel to take my package to the main office. They dropped it off at my door. It was stolen. I went 8+ days without my medicine because of their negligence and unability to review the customers request.

Every time I think about how horrible FedEx service has been I get mad. These drivers are LAZY. Absolutely lazy. They are inconsiderate and don’t give proper notice for packages. Not only that, but they treat your packages like they are not important deliveries. Why do I have to go back and forth with company every time I have a large shipment come in?!? HORRIBLE

Easy in and out.

This location is great. I had a live Reptile sent here for pickup, they were courteous and took car of the package.

Picked up my stuff no problem when the snow was too bad for the driver to make it up the hills.

RUDE RUDE RUDE DISMISSIVE INTERRUPTING staff. Terrible

Takes too long for them to find your package THEY failed to deliver.

I wish the drivers would slow down in neighborhoods. They speed down our street like crazy and don’t seem to care that children are out playing.

Hi, can you guys make sure your delivery drivers actually RING THE DOORBELL for someone to sign for a package!? Thank you.Missed two packages because the delivery driver wouldnt come knocking on the door to have someone sign for it. I mean I get it that we are in a pandemic and people want to avoid socializing, but thats no excuse to to be purposefully skipping deliveries.

I wish I could give this a zero this is the second time they said they have delivered one of my packages and it’s no where to be found and I been sitting up waiting on it

The driver kept coming by during normal business hours, so of course we were not home to sign for a package. Now they are making us come pick it up. Why not bring it by in the evening when someone is actually home. Not at 9:00 am.

Love these guys! Ive picked up tons of packages here and had no issues. The staff are also super nice.

Had to pick up a package. The way it was about 45 minutes. The clerk was friendly, and we chatted while somebody grabbed a package from the back. Could have been better, could have been a lot worse.

Disappointed at the way my package is being taken care of. No attempt to make a delivery after a missed delivery. It wasn’t even meant to be delivered on that day. All wrong and misleading information on tracking.

First they said my package was undeliverable. called and verified address then my package was delivered the next day to the wrong address in a totally different city. Lets see how long it takes them to track down my stuff or replace it.

Customer service hangs up 2 out of 3 times and wait times are over an hour every call. Drivers refuse to deliver packages and even put delivery locks on them so a customer has to pick them up instead. This happens EVERY TIME I get a package delivery from FEDEX EXPRESS.

I got my package thats why im giving 2 stars. I am only giving 2 stars because they, more than once, failed to follow my instructions and requests. When I saw my package arrive in town I called the location on a Saturday and asked for it to be held so I could pick it up Monday morning. When I made the 30 min drive out to pick up my device I was told that the device was already on the truck and out for delivery despite them having the hold request on file. They then told me we can not leave the package at your door, but can deliver it to a walgreens near you. To which I told them that was fine and told them which one to deliver it to. Later in the day I get a notification telling me that my package (which had over $1,000 worth of merchandise inside) was left by my front door. So not only do they not follow your instructions but they dont follow their own and will leave your expensive purchases outside your front door for all the world to see.

We drove all the way to this place to pick up a package based on very vague slip left on door. We got there and discovered they left it on the wrong door. This place was literally across town. They were not even apologetic. Worst experience. I would have expected more from FedEx.

I been waiting for my package since the 6th and it still havent came in and the package is for my dog Im upset about this my dog needs this package

Unfortunately had quite the experience at this distribution center. They lost my package and then upon finding it, it was hard to retrieve. The driver supposedly logged in at a certain time and actually wasnt on site. Needless to say I finally got my package after waiting for 40 minutes.

The people here are so lovely!

Great Place

I went in there to send out a couple packages and marshella was the person who helped me with my deliveries she was a very unpleasant lady, most of the other staff are good to go in and interact with. Marshella on the other hand was awful not only at her job but also as a person. she was very rude and acted like it was an issue that i had to deliver packages that day. awful experience with her. I will for sure try to avoid her helping in the future.

Take away the HI and you get a parking spot to see the President!

No hassle. Quick and good service..

Friendly staff very helpful

It is ongoing and terrible I have called and online chatted and NO RESULTS the drivers are delivering my packages to the wrong address they are dropping them off at a gate to a pasture and NOT my house the gate is at 300 and my house is at 402 and NOW I have a missing package and they told me to call the sender REALLY!!!! when their site clearly shows it was delivered my guess is,,, it was stolen because it was delivered to the wrong address AGAIN!

Friendly staff a great place

They go above and beyound, great shipping company

Open late. Very nice people!

Great customer service by Tina

Never seem to get my package very bad communication with drivers and customer service. Will never order anything to come FedEx again!

Horrible, the guy pulled in my driveway and just pulled out, i flaged him down he looked at me and kept going, this happens everytime i use this fed comp. So i always get my package a fay late because of this, its as if they hired alot of lazy drivers and my friends all say they have this problem also all the time

FedEx is the worst shipping company ever. I have the same complaints as everyone else and theyre doing the exact same things to my coworker!! The Tahlequah driver is a liar saying he tried to deliver to me. I was here all day, its my work place so I had to be. Save yourself the time and trouble and use USPS or UPS

I HAD A HORRIBLE EXPERIENCE WITH FED-EX!! I ORDERED SOMETHING, PAID EXTRA FOR IT TO BE DELIVERED 3/03. IT IS NOW 3/06, STILL HASNT BEEN DELIVERED!. AND TRACKING SAYS DELIVERY DATE, NOT AVIALIABLE AT THIS TIME! REDICULOUS. OH AND CUSTOMER SERVICE IS A JOKE, I HAVE LISTENED TO THE MOST OBNOXIOUS ELEVATOR MUSIC FOR THE PAST 30 MINUTES!

Nice folks very well versed on shipping

Great service with an unusual 250 lb. shipment

Said business was closed some one was home and it was apartment.... so it was not a business.This tells me the driver never attempted to deliver the package

They seemed short staffed, so it took a little bit to get in and out. No complaints otherwise.

So slow, I cant put into words how slow they operate!

FedEx can’t ever locate my home and it is such a pain to just receive things shipped by them.

Second time driver says not home but someone is there. At least UPS tries.

Pulled in the driveway and pulled out filed an exceptionClaimed that it was the wrong address.Spent hours on the phone trying to track down an expensive package still waiting for something that I should have had yesterday.

Delivery driver didnt care to read the message that said place package behind bushes written on the signature slip taped to my door.

Distance is the only problem.

Very good service and support

Great customer service

Didnt get my package

Always super friendly

Super Friendly Service!

Very busy facility. Friendly staff however due to the traffic you may have to wait for a little while.