I have been a customer at this store for yrs with no real issues but lately that has changed. For the past yr or so Rite Aid has decided to focus on customers IDs and not only looking at them but actually making you pull your id out of your wallet so it can be scanned. In my opinion its a violation to scan a persons id just to buy alcohol and tobacco because when your id is scanned by the system that means they are keeping a history of your transactions. Dont get me wrong I have no problem showing my id even if its to the same person everyday which makes it senseless but fine. Today I was asked not only to scan my id but show it to the cashier as well. Not only is this a form of harassment towards customers but it causes unnecessary long lines and clutter during a time when we are supposed to be social distancing. Rite aid needs to get it together and fix this issue because no other retailer in the desert or LA areas forces customers to pull their id out to be scanned. If you dont have a lil faith and trust in your customers then maybe we should take our business elsewhere?

I bought a drink and picked up Amazon packages. It was uneventful. I prefer my rite aids uneventful. This is how shopping should be. I did not get an ice cream tho... I should have.

It’s all about David! That guy handles the register like a pro. They were clearly shortstaffed and he had a ton of people in line. He also had me waiting to pick up items from my Amazon locker, and a woman in a wheelchair who wanted ice cream, in addition to six other people that were waiting in line. There was a bit of an emergency which kept the other guy tied up. David just moved through everything quickly. He apologized to everyone as a group into each person individually. I do hope that someone in management reads this and recognizes this guy for his conscientious and positive attitude.

The store itself is fine as a business I suppose. No one that Ive encountered has been rude. However, there are two major flaws with this place. For one its ridiculously overpriced. Everything Ive seen them sell here, including the store brand stuff, is very expensive compared to ordering Amazon or going to Walmart or even other pharmacies like CVS.Also, whats the point of an appointment if they still have you wait an hour to serve you? This is the worst part of any appointment but heres its consistently about an hour after your appointment before youre helped.

Visited the store and somehow during the checkout (assume it was because I had to show another form of ID to use my credit card), I left my credit card. I realized after I flew back across the county that I had left my credit card at the store checkout. I called the store, they had it (thankfully) but refused to mail it to me no matter what documents I offered to send them to prove my identity. The Store Manager claimed it was because of HIPPA (Health Insurance Portability and Accountability Act).. ummmm no. Maybe it was because of Corporate Policy but not HIPPA... I will stay out of the store in the future.

Hispanic lady has been rude every time I pick up a prescription. She even yelled at me!! Every time I come in she acts hateful. Guess she has an issue with the medication Im prescribed. They make me wait hours the day of even though they receive it a week ahead of time and never have it ready.

Thank you Rite Aid for offering a professional, organized and calm setting for vaccinations

Get have the thrifty ice cream by the scoop

For my last two pickups they told me the meds would be ready at a certaun time. I arrived an hour after that time and was told i had to wait. Sad.

This review is more for an employee than the store. Roland made me feel like a part of the family in such a short time. I’ll go back just to see him.

The hispanic lady in the pharmacy was rude. This employee could use a refresher course in good customer service. The other employees that work here are awesome.

This is the worst pharmacy. They never have the meds ready even if you try to refill in the morning. The pharmacy never answers the phone then when they do they put u on hold.

Rite Aid pharmacy is the best! Always great customer service from Atzimba and pharmacists!Thank you all!

Its just a rite aid but nothing to complain about here. Also mother to get excited about. Like to come here for there ice cream. Also I come each month here for me and my wifes medication.Staff so far has always been nice and have not had a problem with customer service.

Great place to get some ice cream when its hot outside! It is a lot cheaper than going to the local Foster Freeze. I do enjoy Foster Freeze better but it is just way too expensive.

Wish my old rite aid was back! Shopping it is a struggle to find my items and at checkout its a struggle to get. My coupons accepted. I FEEL LIKE I AM DISTURBING .

Rite Aid is the most valuable store and friendly service.

This place is a joke. They take hours to fill simple prescriptions, dont carry anything that may be needed for serious conditions and have awful customer service. So happy 29 has a different pharmacy to use now. Ill never be returning to riteaid again.

I lobe this place. Ive always encountered very nice associates and the ice cream here on a hot day is so convenient.

Very helpful. I called to ask. Question and were very knowledgeable. Love rite aid

Too many rude and disorganized experiences with this location. One older Hispanic woman in their is tremendously rude and doesnt know basic customer service. I was just told to drive around to wait for an asthma pump. When I go around Im waiting with four cars in front of me. Then my phone went off saying it was ready in like two minutes...crazy!

Place can be busy. Usually good service though.

Your typical Rite Aid they have quick snacks if you want some and last minute supplies can be a little pricey at time though.

Courtesy staff..shelfs well stock...clean store

They pay No attention to detail what so ever 2 months in a row getting the wrong order in for important meds trust and believe ill be going else where for sure

Had several rude experiences dont want to go into detail .

This is not pharmacy hrs pharmacy hrs need to be added!!!

Workers are helpful

Love it.

Horrible service