Super slow service.. Placed an order for a tea and its taken over 25 minutes to get a basic tea... I could do better making my cup of tea at home... Waste of my time...
The baristas have exceptional service. They are always so willing to answer any questions you may have. On the occasion that youre drink is not what youd thought itd be, they gladly replace it. I 100% recommend going here, whether to catch up with a friend or a bit of study or work! The vibes are always top notch!!! I ❤️ Starbucks.
So delicious, I was surprised to hear one of the workers didnt like coffee! I loved it, it made me laugh so hard(respectfully to the Miss. The ladies all provided an easy experience for my boyfriend and I. #smalltown #milkteas #couplegoals #tomanymoresurprises
Wait in the drive thru was ridiculous. Almost made me late for work. Then the car in front of me got my order. Then I proceeded to pull up to the window and was handed the wrong order and had to be refunded my money because I couldnt wait for my order to be made because I was gonna be late for work. I love these guys usually but this morning was a bad experience.
Drinks are great when you can get what you want. I am guessing they have been having supply issues. One day no large cups, the next day no Chai.
When I tell you that I absolutely adore the staff that works here!!! They are amazing! So polite and they cook the food how I like. Far cry from the one in yucca which is awful. I will drive the extra 10 min to go to the this one for 5 Star service!
I had the best experience at this location! The lobby was closed and I couldnt go through the drive-thru (we were in our RV) so I called the store and asked if they could bring my order to the door and they were SO nice and said no problem and then gave me a coffee cake on the house! Such a refreshing experience! Yay for 29 Palms Starbucks!
Compliments to the mid shift crew today!Excellent espresso flavor, and Id always recommend their decaf if its 3:30pm or better.Pulled really well today for a venti iced americano (straight) - also appreciate the paper cup request always being honored, and of course the ice water to cool off on these sunny summer afternoons 😎
Ash and Ernie were so nice and helpful even so late in the evening. Thanks for making me feel not so drained after a long trip!
25 minute wait in drive-thru. Unfortunate. Venti caramel frappuccino was much too sweet. Also, straw was too short, making drive thru less than pleasant.
Nice and modern starbucks. Great and friendly service!
Love it ! They are fast and never any issues with my order
Great service and nice new building. I go through 29 Palms on our to Laughlin a few or more times a year. Its nice to have such a quality Starbucks in suck an out of the way location. It is now a permanent stop in our commute to give Don Laughlin our money.What makes it exceptional are the people working there. Very friendly staff that listen to you order and make it right the first time. Not that our orders are difficult but you would be surprised how many times they didnt add cream to the wifes coffee. Dont bring mama no black coffee.Anyhow, its definitely worth the stop.
Had the best service, than you Destiny for going above and beyond!
The one in 29Palms is excellent. Great service and friendly employees. Now the one in yucca Valley is a different story. Before I go to Starbucks in Yucca Valley, Ill drive to 29Palms or cathedral city.
Big Prices and to me their coffee is too strong
Super long wait but totally worth it! I was super impressed with how friendly the staff was and I concur with the person who mentioned the YV Starbucks...they definitely need to take some lessons from the staff at the Twentynine Palms location. Even though I live in Yucca Valley I make the 20 minute drive so I dont have to deal with them in YV.
Kait and Sam are amazing!! They always have the best customer service and always put up with my complicated orders! Ash is a queen❤️❤️
Always a good cup of joe.
Great coffee and friendly employees.
This is a great Starbucks honestly, I go there at night for a snack sometimes, that one gal, Ash I think is her name. she is great, always charismatic and attentative.
Customer service was great one of the people at the drive though especially i think her name was ash very charismatic and our order was correct which was a plus.
MADE MY DAUGHTER DRINK WRONG BUT REFIXED IT PERFECT AND LET US KEEP MESS UP DRINK THANKS HE WAS A NICE GUY WORE A BEARD DIDNT GET THE NE BUT VERY RESPECTFUL
Nice stuff and great coffee
Its a nice bathroom break spot.
I Love the staff. I hate nothing is ever in stock! The same things are out of stock every week. I have found myself when driving to work going to other Starbucks sometime because my drink can never be made. KEEP THINGS IN STOCK. Also... parking and wait is SUPER LONG
Drinks are rarely ever made correctly.
All Starbucks have great coffee. But this location needs more employees in my opinion. Everytime I go here I do the drive thru window. If you have more then four or five cars ahead of you count on sitting for at least fifteen minutes or more. Everything else is good except they dont have enough employees to give faster service.
Today I went in and I ordered 3 drinks I dropped one by accident and automatically I got dirty looks and they seemed pretty irritated( understandable they are tired probably) but on top she got mad so made my drink wrong so I had to refuse it and say it was wrong then proceeded to make my last drink last! I watched them grab all the cups around it that were supposed to be made after since they make drinks in order and even tho they had the drink ready to pour in the cup right next to it they literally just were saving it as the last drink to make. absolutely horrible. I wish This Starbucks was nicer to people. I ordered my drink at 8:12 am on 4/9/2021 the girl working the coffeee station was the rudest I’ve even met and honestly I’m very disappointed with my trip
Service was first rate, the team was engaged the order was correct and it was done quickly. They did not have the item I wanted, citrus medicine ball, so they missed out on one of 3 sales, hence the 3 rating.
Nice and clean location with friendly staff
It was great no wait!
Was fast and order was on point. Will return..
Excellent drinks and service
Fast, friendly,efficient sevice...
Customer service here was beautiful, didnt have what my sweetheart wanted but immediately knew what suggestions to make and he loved it.
Once ordered and got a drink blended with plastic. It was a vanilla bean. Didnt go back to get it remade because I was in a rush but it did suck. Other visits have been okay
Had a weird request for some Three-Broomsticks Butterbeer for my son on a day out. The Baristo took a look at some very foreign sounding instructions on my cracked to 43LL phone screen and put the order in.The Barista making the curious creme frappuccino didnt disappoint the Harry Potter lore. This is supported by the absolute delight of 12 year old fan boy that I have raised.Thank you for starting our Day wonderfully!Stay Awesome 29 Starbucks Staff!Here’s the recipe for the Curious (Grande):Optional: Line cup with caramel drizzleAsk for a Creme Frappuccino base with Whole Milk. Don’t skimp on the fat by asking for skim or 2% milk as whole milk is required for the right consistencyAdd 3 pumps of caramel syrupAdd 3 pumps of toffee nut syrupTop with caramel drizzle
My favorite is the medicine ball. Its great for colds, calming mood, and a good way to drink herbs. Its the best drink on a cold day.
Quick proficient lots of people come here if you have time to go in do it. But, seems the wait outside is just as long!
Its a great customer service experience 👌..
This place has the nicest employees that always have a smile on their fast. The drive thru is always long, but the employees are fast and efficiant so the line goes down fast.
Always polite servers, great drinks and those da*n sous vide bites!!!😋
My brother bought me a coffee everyday from here, a little bit pricey but was a good flavor. White chocolate mocha cold brew.
Had a few days in a row of Starbucks coffee I was not able to get everything I needed charged, but that’s the fault of the user . Many items they did not have but the good old standby was there!!
New and clean, a great spot to go get your fix
5 stars because my order is always correct and the staff is so nice!
Decent, comparable to every other Starbucks
Coffee not hot,the tattoo lady is very rude,very bad customer service!!!
The staff here is always so kind. All my drinks are made correctly.
The staff is extremely friendly and kind and no matter how busy they are they are extremely fast and good with their service.
Good flow with drive thru lane, great customer service
I rate it as a 5 star excellent customer service
People are kind and know what theyre doing.
Great coffee! Awesome service!
Kinda a rip off. I got a Green Matcha tea latte,dont get me wrong, it was yummy n all,but for the price I paid,they didnt fill the cup up full. Most of the stores have a lot of products that they sell. This Starbucks barely has one or two shelves.
The staff was super nice
Upbeat desirable staff....especially the beautiful, amazing woman at the drive thru with the black shark teeth face mask.... Her heartwarming smile and personality are endlessly refreshing...
This Starbucks is a very nice addition to Twentynine Palms. So happy to have them right down the street. Glad to see the business going well. Good service, great location.
Great staff, always clean,
The barista that I encountered truly made my day! I love this location!
Always great service.
Crystal is a sweetheart! My friend was in search of the confetti cups that changes colors and she had advised us when they were getting a shipment in. We both came back today looking to purchase them and she took the initiative to save the products for us by purchasing it ahead of time. I am grateful for her heart because with all the negative things going on in this world, people can still surprise you with such thoughtful acts of kindness. Thank you Crystal!Tasha & April :)
Just another over priced coffee
Coffe was good,very good customer service cashier was very nice!
Excellent! Baristas were friendly and did a great job!
Super fast service.
The slowest drive up line Ive ever been in. We were the 5th car in line, it took 17 mins. Store policy wouldnt allow us to use the bathroom....not helpful! Staff was definitely lackadaisical, unmotivated and did I mention slow?
Very slow service. i come here all the time cause it’s the only one close and they’re always in bad moods and work very slow even with multiple workers 😭
Good customer service even when theyre usually very busy
🤘Destiny rules! Always great customer service from her and the others. Get there early though the turkey and basil pesto paninis go fast.
1 of the drinks wasnt made right.
Waiting at the drive through and nobody is answering. A line of cars is behind us. I call the store and after several rings,a girl rudely answers. I say we are waiting in the drive thru to order. She is snooty and said they closed at eight, which I reply, your website says 9. She retorts that they closed early for some reason( I didnt really hear her) and that its posted on the door. At this point Im now done with her attitude and proceed to yell at her that if Im driving thru what good is a sign on the door? Shouldnt it be on the drive thru sign where me and the other five cars are waiting to order? I hung up and were left. Its the high desert the next Starbucks was forty minutes away and the line was insane, so no Starbucks for the two hour trip home!
Great customer service.
Super friendly staff. Addicted to their Christmas blend coffee.
Love it! Just remember to ask for forks and napkins. They will forget and you will be unable to eat....3rd time this week this is happened. Can’t eat without utensils people!
5 Stars
Very clean store very, helpful Baristas great customer service !!!
I live in yucca valley but drive to 29 palms for starbucks. This location gets my drinks right all the time! Love it.
I love Starbucks, it is most definitely my vice. I need to update my previous review to twll you that while it took some time this Starbucks has definitly improved. The baristas are friendly and they know regulars by name. Any complaints I have are not this particular Starbucks fault (out of stock items, app purchases). I visit quite often and my dog relishes in his weekend trip for his puppachino.
Starbucks seems to be always there for an emergency caffeine lift when your mom and pop coffee shop is closed
Great service good coffee 5 star
Being in a new town, its great to have a familiar place. And they were busy, and still the line moved quickly and our order was correct, for a large order.
Update: you can now tip thru the app! I’m happy for the great employees at this Starbucks! :)
This is the best starbucks I’ve bin too! They are very nice to my little girl! I love there drinks and food😌💖
Clean, quick, and the closest one this side of Yucca Valley that lets you redeem stars!
I literally go here every day just for the wonderful staff
Usual drive through line,but very friendly staff
Inside was till not open when we were there
Their drinks are ok. They left out something I ordered and paid for twice so theres that too. Id rather drive to Yucca or on base to get Starbucks to be honest.
Awesome sauce. Love your coffee.
Inconvenient Starbucks - cannot use the Starbucks to place an order.The store is only open from 5:30am to 12:00pmThe drive thru is open 5:30am to 8:00pm.
Love it 😍
Love the swing shift crew!
Service slow here.
Its a Starbucks. Friendly folks and fast service everytime.
Nice location, great service
Friendly staff and very clean
Friendly stafftransient lurkers using the bathroom at times