Got an older Buick from my papa and knew it needed some love. BLAR on Washington really hooked it up. Gave a budget of $3,000 thinking of course itd be very close to that. Honest guys did all the work and then some cleaning for at $2k. Thankful for their work, not a lot of shops would give back change when given a budget. Its been a week and the car runs like the classic it is. Thanks guys β€οΈπ
We could not be more thankful for their service. We were from out of town and needed to be towed to their shop. They ordered a part, had it waiting for us and did the work as soon as they opened. We were back on the road in record time, and they charged us a standard fee for the part/installation necessary. We can not thank them enough for their excellent work, and their kindness. Exceptional!
They didnt try to upsellme or lie. They were quick and honest. Phil was a great technician, friendly and honest and ill take every car I buy to get checked out here
Only place in town that would look at our pickup right away, got us in quickly, fixed the problem professionally and efficiently with a smile. Best place in town!!
Be prepared to wait but that must be because they do good work. We just werent prepared to wait as long as needed.
Ive had to bring my lincoln to these guys and they were great! Communication was amazing, they got the job done, they are ford dealer certified (dealer recommended them to me )so they gave me peace of mind. Everything was taken care of in a timely manner, my car was still clean on the inside the way I keep it. Parts for the car are Napa parts and have a warranty. Labor was fair, and the shop was ridiculously clean, which I appreciate!!
Ive driven by all winter and seen the same land rover with a flat tire with the rim on the ground... all winter. I would not recommend sending your vehicles here. Drive by and see for yourself. Its still there.
This is the most honest, friendly and knowledgeable shop I have ever been to. I broke down 45 miles out of town on my way through Idaho. These guys not only got my Mercedes Sprinter in right away but they got the parts ordered and made sure everything was safe and sound after my right front tire sheared off. I was ripe for someone to take advantage and charge extra but this shop was incredibly fair and honest. In addition WOW what a clean orderly shop with the best conversation around. By the time we left I felt like we were not only treated fairly but that we were taken care of by friends. If I could give them 10 stars for honesty and kindness I would. Thanks for the great experience and repair!
Expensive for electrical repairs their a Diagnosis fee part fee Labor fee
Quality service, knowledgeable on the European cars, OK pricing. Always busy so make an appointment.
Helpless shop. Will over charge you for a diagnostics and dump used engine oil into the sewer.We did not accept to do the work here, and I think we did the right choice.The staff was not nice nor welcoming.No mask, no hand sanitizer.
Affordable and most of all you can trust them.
Super knowledgeable, affordable and great customer service.
Just had my Audi repaired there. Took a little longer than promised but it got done right. Awesome service.
I bought a key from them, and they charged me for programing, on a self programing key. What would have cost around $50.00 from the Chevy Dealership, cost me $172.75. Talk about taking advantage. You should be ashamed. It would be zero stars if I could. That is over $100.00 difference.
I went in to have a spark plug changed out and they charged me $296 in labor!! Freaking ridiculous! Iβll never recommend them or go for anything else. $400 to replace a spark plug is BEYOND absurd.
Ive heard really good things about them,they are really helpful and nice.
Everyone here is friendly, professional, and very straightforward with you. They know what theyre doing and are able to work on cars that most other shops here in Twin are not. They are timely and wonderful about keeping you updated on exactly whats going on with your car. The only shop I trust going to, after having bad experiences with 3 others. One issue on my car had ended up taking two months in 3 different shops. Not only did the problem never get fixed in that time, but they told me only as much as Id already diagnosed when I had to come pick it up. Blue Lakes Auto Repair had it diagnosed correctly and back to new in a matter of weeks. Highly, highly recommend.
I went to get my car fixed here and it was a mess. They charged me for useless procedures to find the problem with my car, and I was there for hours only for them to not find the problem with my car. I took it to another repair shop and they looked at the car for 10 minutes and found it so quickly. I shouldve heeded the other reviews.
5 stars across the board! I have been relying on Kevin and his hand picked crew of master-technicians for over twenty years. You get what you pay for folks... but you never pay for what you dont need when you trust the team at Blue Lakes Auto. Let me tell you... as a proud owner of a BMW (I drive it hard) I literally trust this team with my life. Ill never go anywhere else.
Top notch shop. We were passing through the area and about to head south through Nevada and the car started acting up. Found them through Google, and Dale was extremely accommodating in squeezing in a diagnosis. They hustled to get parts, but still took the time to check with Audi to make sure the fix would be complete. Car ran flawlessly the next day, 1000 miles through the desert. Highly recommend.
Had problems with them about 5 years ago. We fought back and forth for cost of something. Finally they sent me a letter apologizing reversing the charge. I was leery going back but I took my van to them about 6 months ago. It took them about a week but they figured it out. The replaced an expensive part and when that wasnt it they put the old one back in and didnt charge for a new part. Gavin was helpful in keeping us up to date. My car on Saturday wouldnt start. I towed it in and they took a look at it and I identified the problem and fixed all by Monday at 4. So less then a day. They also unlocked my radio for me so that it would work. They have won me back.
Great service. Great people. Great repairs.
I will only take my cars to them. Great group of guys that know what they are doing. Customer service and communication is important to me and they get 5 stars for great service all around. Thank you Blue Lakes Auto Repair
Love this place. Had an engine replaced here. Best price and deal in town, even over the dealer. Very responsive about updates. Best auto repair shop in town. Highly reccomend.
Did stuff we didnt ask them too. Charged a lot. Didnt fix the problem. Broke down after 4hrs. Wouldnt pay a tow or give us a discount.
Normally I dont give out 5 stars. However these guys are super helpful. They actually treat you like a human being not some bank with alot of money. Theyre customer service was outstanding and to the point. Would highly recommend it for anybody that does not want to waste money at a dealership. Thank you Blue Lakes Auto.
Extremely professional and friendly. l called with an issue and they made exceptional effort to get us back on the road. Explained our cars problem in an easy to understand manner. . Thank you Gavin and Dave!
Awesome experience. They squeezed us in as we were in the middle of a road trip and needed a CV axle changed - quick, easy, friendly and affordable. Also nice to find some Obama fans in middle-America.
Great customer service and affordable
They staff is friendly but there mechanics do horrible work. Took an F150 and they replaced the whole engine. It broke down in Boise 3 days after they fixed it and pretty much told me to figure it out on my own while I was stranded up there. What a great company and even better mechanics. Iβd give it negative if I could.
I have a very problematic service truck, every time it quits jason and his guys go above and beyond to get my truck back in service, literally working into the midnight hours. Thank you guys for the great service.
Jason and Eddie are fantastic and Phillip took care of me beyond what a normal service guy would! Will be taking me cars here exclusively
I have never even been there. Please stop sending me garbage!!!
Thank you! Jason always goes above and beyond to help and take care of things! You guys are awesome!
These guys are exceptional. And they treat you like they genuinely care about you.
Friendly reasonable price great atmosphere my car purrs like a kitten now
Im a repeat customer here 3 times now for major repairs.HONEST FAST RELIABLE.The only reason I didnt give a full 5 stars is the are a bit spendy but I have got what I paid for.
Dont even deserve 1 star. Manager is ridiculous...counter boy and manager would be fired in my workplace.Update... since my review I get a $20 refund on the mail with an apology. Review stays the same for rudeness, overcharging and not fixing the real problem I went in for. They just put on a bandaid.
If you respect your time and yourself, I suggest you dont go there!It was horrible experience! I cant believe how they are rude with customers, how they say lie, change their word, and they think time is not important to other people!I cant believe what I see there!
The team at Blue Lakes Auto has taken care of my Mercedes for years and recently had a difficult problem to diagnose. Jason stayed on it did a great job and found the problem. Thanks BLA, here is to another 100,000 miles.
My car died while on the freeway between Boise and Buhl (home). I have to say that this was the first time I dealt with an auto repair shop where I did not feel like someone was pulling my leg or trying to put one over on me. I may not know a lot about cars, but I am not stupid and so many times when it comes to car repairs, women are treated as stupid. Thank you Blue Lakes Auto for your professionalism, dedication, and honesty. You will be my only call when it comes to any future repair needs! You Rock!!!
Finally a car mechanic shop that didnt rip a female off!!They have always fixed what ever needed fixed on my vehicle,(I hate it when Im asked what kind of sound did it make? Was that in the front or back? Well this is what it sounds like to me and maybe the front no Ill pick (c)no idea where its coming from!) AND the personnel at Blue Lakes Auto have always been able to locate the problem, fixed it and I can drive away knowing that it is really fixed and will stay that way!! They have always stood behind their work.They do an excellent job on any make of vehicle and dont over charge for things they didnt perform; like a lot of mechanics that I have been to before.
Staff is friendly, but they do have a few terrible mechanics, Eddie being the ine I had to deal with.k Says hes knowledgeable but after dealing with a simple problem that was fixed with a phone call to the ford dealer and a few min in my driveway. According to Eddie I needed to spend 1400 dollars on plugs and coils. Ended up being a bad ground wire in the harness. But all this was found after he broke a brand new plug offin the head, and it wasnt even one of the cylinders that had an issue. Dont go there unless you have a fist full of cash and like throwing it away.
They told me they could fix my car a month later they let me know they could not fix My Mercedes. wasted my time and money cuz I paid to get it towed there + over charging me they asked for 600 on a job Mercedes only asked $85..
Finally mechanics that know how to fix my Benz,I went to 2 others before I finally found these guys,!!their honest,fast,and know their STUFF!!
Great service, great prices.
Great place to take my 78 Triumph Spitfire
It depends on which staff member you talk to. 50% chance youll talk to either someone who is rude or doesnt know simple policy procedures and a 50% chance youll talk to someone who treats you as a human being and knows whats going on. We have used blue lakes auto multiple times (Over 3 Years) and I am ready to find someone else to use.
They were terrible they didnt even fix my vehicle right. And it was missing things from my trunk and a hub cap from one of my rims will never advise anyone to go there if they want there care fixed unless they want it done months later and with more issues then when it was brought in
Traveling through and blue lakes saved the trip. Professional and personal. Thank you!!!
We have been very pleased with the work they have performed on our Subaru!
Great and friendly service
Way overcharged my ac on my truck and then told me they would fix it for extra after admitting fault. They donβt warranty there work and and donβt promise results. Never will I come back
Good service for being the only place that services BMW
These guys figured out what others couldnt on my BMW x1 and for a fraction of the cost of what bmw would charge. In and out on 2 days! Thanks blue lakes auto! βββββ
Horrible place. Charge you for an estimate! And the estimate is more than double compared to competitors. Waste of time and money!
Very good repair shop.
Rude service. They want $80 for half hour of labor
Clean shop and knowledgeable techs.
Very professional technicians and staff. Clean shop and work results.
If you have a foreign car, this is the place for you!
Very expensive
Amazing
BLUE LAKES auto is the best, the mechanics are good and everyone is polite. I take my Alpha Rameo there, thats TRUST. Mark