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Mid-South Distributing Appliance
4707 DC Dr, Tyler, TX 75701, United States
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Mid-South Distributing Appliance

Comments
ly
Review №1

WORST PLACE EVER over 2 months on parts & still no call from them... Went to check on order in person and both guys were VERY unprofessional because I found the parts online in less than a week, then threatened to call police on me because I was asking why they couldnt of done the same thing or at least tell there customer about it!!! Plus they never order my parts to begin with WOW

Br
Review №2

Super friendly and knowledgeable. Im just a homeowner and they sold me the right parts to fix my AC on my own and showed me how to wire my stuff back right.

Er
Review №3

Very friendly and knowledgeable staff! Had my parts in quicker and cheaper than even ordering them online! Definitely stay local and give them a shot!

We
Review №4

So happy I found this place! The prices are great, so much cheaper than anyone else. Their staff is helpful and friendly. My dryer went out on me, and after price checking I was lucky enough to find them!!!!

B
Review №5

These guys always go over and above to make sure I have the exact part I need. They have saved me money on parts countless times. Its so convenient having a local parts distributor. I have used Mid South as long as they have been in business here. Look no further, they have what you need or will know how to get it. Courteous, efficient - theyve got it down.

Me
Review №6

These guys were so nice and professional!!! I hope I dont have to buy anymore parts for anything for a while but when I do, I will go back here again!!!

St
Review №7

These guys are great. I was in and out of there in 5 minutes out less. Friendly and helpful with everything I needed.

Yo
Review №8

When I walked in this place there were at least 3 guys behind the counter. Based on the interaction that I encountered it might as well have been 1 person in there. When I said what I was there for, everyone continued on with their business. I will not spend a dime on a place that lacks the simplicity of good customer service & not only that but the part I ordered was wrong LOL. Even on your bad days you fake it till you make it with customer service & for these people it was beyond their capacity to be courteous. I feel sorry for them & wont go back. Not that a bad review does anything but I literally walked out of this place laughing. Thanks Tyler TX!

Ch
Review №9

Same good service

ca
Review №10

First I called And explained to them the piece I needed (guy on the phone was rude and kept cutting me off and claimed he wrote down the model number that I gave him) which is a wiring harness that connects to a lid switch and he told me they had it and that they would set it aside for my wife to come pick it up . They set aside a lid switch for her instead. So the following day I had to go back there in person o explain to them what I needed. I walk in and said hi how are you like a normal person. Guy just looks at me with a blank face. So I explain what I needed and he says he needs model number I told him that the guy I spoke to wrote it down the day before. He looked through the notes and couldn’t find it. And then he just looks up at me without saying a word. Blank face. I say well ok thanks for your help you have a good day, dude says ok. Grown men who don’t know how to carry simple conversation wow...Prices Dont trump horrible customer service. Never going back

ri
Review №11

If your handy and can fix your own appliances great place and parts are a fair price

Gr
Review №12

Saved my bacon on Christmas eve when a part failed on my home central heating unit! Had the part in stock and the price was very reasonable.

ty
Review №13

Original parts and cheaper than all the other places I called. Fast service as well

We
Review №14

The guy behind the counter had a bad attitude, and didnt know anything or seem to care about the product I was interested in.

Ro
Review №15

Good stock,good prices.

Ti
Review №16

Perfect

Information
3 Photos
16 Comments
4.3 Rating
  • Address:4707 DC Dr, Tyler, TX 75701, United States
  • Site:http://midsouthparts.com/
  • Phone:+1 903-592-4440
Categories
  • Appliance parts supplier
  • Air conditioning system supplier
  • Heating equipment supplier
  • Wholesaler household appliances
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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