Great customer care! Mitzi was patient with our questions and we had lots of them! We needed to replace/upgrade several parts on an older model Honda Accord. The effort she took to explain things AND to tell us about available options was truly exceptional. We couldn’t be more thankful and satisfied. First class service!

Great parts, great machine shop, head repair top notch. Would recommend.

Made sure we were happy with our service. Helped us out a lot.

Whenever I need expert advise and information Mitzi is my first call! An absolute pleasure to work with!

Had the part I was looking for I went to 4 different stores

Great staff....great inventory.....and if they dont have it, they will recommend where to go to locate what youre looking for.

Mitzi, mark, and reyna are the best commercial parts professionals I have ever met!!!! They will bend over backwards and Find our parts even if we have to order for over seas. We couldnt be here without them. Store #9 rocks!!!!!

The guy was so helpful and even exchanged photos of parts to help me...he went above and beyond. I have a 2018 ford fiesta and the strut and boot bushing are both out..together we figured this out. He told me what would be cheaper and what would be better than this or that...truly a great guy . ABC you did good hiring him. Im sorry i forgot his name but he was Hispanic light skinned a real good guy. Thanks man!

Mitzis knowledge and customer service is always top notch!

I had just purchased a used car and before taking it to get inspected and registered I noticed that one of the turn signals was out. Went and got a new bulb and retried it and it was still out. After further inspection I realized that it was the actual bulb socket in which the bulb plugs into that was faulty. I went to my closest auto parts store, waited in line for about 30 min (very slow unenthusiastic employees) person who finally helped me was very rude and not helpful at all. Told me they didn’t have the part in stock and that to order it online would take several weeks and would cost $90+. Went to the next closest auto parts store, same charade, ridiculous price and rude customer service. It was really important I got my car registered that day so I ended up going to 4 separate auto parts stores and got the same answer every time.. finally as a last resort I drove all the way across town to ABC auto on the loop and was greeted by a young Hispanic man, unfortunately I didn’t catch his name. He let me know that they didn’t have it in stock. But he gave me a couple suggestions such as where to order it online for cheap and that if I’m in a time crunch that I can go to the local junk yard and pull it off an old car (I never would have thought of this) and then finally he asked if he could see the faulty bulb socket. After inspecting it he told me that it was just really rusted and corroded, (I had assumed it was shot and needed replacing) he spent about 5 min using wd-40 and a tool to clean it out for me. And when I popped it back in my car it worked perfectly. He saved me over 90$ and a bunch of headache for no other reason then just being helpful. I didn’t spend a dime in this trip but from now on instead of going to the auto parts store right across from my house, I’m going to drive all the way across town to ABC auto for all my future needs. If your the boss of young man who helped me out on Monday morning the 21st of September, please consider giving him a substantial raise. He went above and beyond to be helpful unlike just about every auto parts store in town that I had visited previously. 10/10 for all aspects of my visit. I’ll definitely be back for any auto needs.

Good parts, you pay a little more.

Martin Miranda was so awesome 😎 he took out time to call different places to get the right part for our truck and it took over 40 minutes and he didnt get frustrated or upset over the time it took to find our part and he was very nice and patient 😎😎😎

Will let you work on your vehicle right there in there parking lot.. Clean store & they will help you find what you need...

The service was great everybody works really fast

Very poor service... 30 minutes to even get waited on... go anywhere else

Quick in and out with the right parts.Helpful knowledgeable staff

The staff is courteous and its overall a great place for all of your auto parts needs!

Short handed.

As always Sherry, the store manager went above, and beyond to help out.Ulises, on the other hand, took the Needed Time to stay with me, and walk me thru the process. He is Extremely Valuable, and helpful in every sense of the word. If you need assistance this IS the store.to go.They are ALWAYS willing to lend a Helping Hand!Thank Yall for Caring about your job, and your customers.Blessings upon your lives...

Knowledgeable staff, reasonable prices, and if it’s not in stock, it’s usually there the next day.

Awesome service guy. Found what I needed quickly.

Very friendly and was quick to help me out!

Very helpful, took the time to answer all my questions.

Knowledgeable and friendly...Thank You

Helped me find what 8 needed before I arrived

Two things...the IT guys for this company are idiots...you dont need a cars info to see if you have sound deadening spray...but, before I could browse parts.. it wanted vehicle specific info...IT DOESNT NEED IT.. second, the guy that answered the phone never heard if it...nor had any of the other mindless idiots working their. The days of TRUE parts men have been over for years. I have been here about a dozen times in the last four years...they never have what I need and have no clue. Will never go back after today. Had enough of the idiots here.

AWESOME!! They put my fuse in. Im a single lady. I appreciate the guys!!!

Great service Colin and Justin can handle all of your automotive needs.

Had exactly the part we needed for our 2006 Chevy 2500 A/C Blower Relay. When no other parts stores had one. They also knew that GM had updated the relay to a new part.

Great parts store for fast and very convenient service, have ordered from them multiple times and always get what I need within the time frame I was told. Will continue to use them when needed!

Very poor customer service and a crew who don’t know anything about automotive part or service. Very sad how far ABC has fallen

Great Service and that have what you need most of the time. I wish there was better parking for trailers. Also need to update there old ticketing system.

I ordered parts and had them in less than 24 hours . Great service

The sales guy even came out to help my boyfriend put the new part on .Very friendly and knowledgeable..

Commercial Customer, they take pretty good carr of local automotive businesses!

Two employees changed my battery in the rain! I do have a complaint. One of the employees was just going to turn me away and another employee piped up and said he could do it. Him and another guy did a great job!

Excellent service! When they have to order a part these guys will deliver to you fast!

Best place to buy parts. Always have what I need.

Great selection of parts including Motorcraft. Good service, military discount.

Always have what I need.....even an alternator belt for a 1970 Baracuda with a 440.

Great place. Friendly staff, very organized and clean.

Knowledgeable people, great prices! Even helped replace our head lamp!

Swift courteous service. Salesperson was very knowledgeable.

They are nice and almost always have what you need. If they dont they will try to locate it lol.

Lady there helped me find an alternative product saved me a trip to walmart

Decent prices, nice staff, NORMALLY have what I need.

Since I work for this store, of COURSE its the best parts store in the state!!!!

Knowledgeable staff, and quick in and out. Knew exactly where the part I needed was located and retrieved it for me, instead of sending me to it.

They have a pretty good selection of auto and pickup accessories

Always very helpful and knowledgeable

They have the right part and give options

I always find what I need their if they dont have it in stock they usually have it for me and just a day or so.

Very helpful and friendly.

Knowable people great service!

Stopped by on a Saturday morning to get some oil for my sons Ford pickup nowhere else he stopped has it and the Ford house parts / service dept. was closed.

Good will go back

Had the parts I needed.

Justin and Sherry are very helpful

Expensive, but they have anything you need.

Helpful staff and knowledgeable

Very nice and helpful.

My husband works there,have car parts etc., delivery service for automotive business.

Employees were very helpful

Very knowledgeable and helpful staff.

Prices are normally good

Great people!

Good autoparts store

Just great.

They gave me the wrong info

Employees know their stuff

Great customer service

Colin is the Best!

Best auto parts

Good fast service!

Friendly customer service

Excellent Accurate service

Loved the atmosphere, clean and very helpful!!!!!

Great auto parts

Very helpful and knowledgeable

Always friendly and helpful

Found what I needed

I work in the store

Helpful folks

Very helpful

Fast and reliable

Ok.

Great staff

Good service

Very friendly.

Very friendly

Thank you for the help.

Lots of help

Okay

Friendly.

Excellent and the one who treated me very kindly, the young Omar

It has what I need

Excellent bilingual service congratulations

The best in tyler ABC for 64 w.

Good attention from Spanish speaking