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Walmart Auto Care Centers
6801 S Broadway Ave, Tyler, TX 75703, United States
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Walmart Auto Care Centers
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Pa
Review №1

They put the tires on the back instead of the front, which is what I requested. 2 out of 5, would not recommend

Da
Review №2

Had a tire go flat, first time in 20 years. Staff repaired it very quickly and were great to work with.

Je
Review №3

The guys were friendly, knowledgeable and efficient. I was able to get a new tire in less than 45 minutes start to finish.

Kr
Review №4

Bro they do so much more than you would even imagine 🙌🏾🙌🏾 will always come here!!

La
Review №5

If you try to call ahead good luck,auto section slower to get to the phone then Biden reading a teleprompter.

el
Review №6

Bought my Christmas Tires..made an appointment to have them installed..cut the wait time in half. The associates were so helpful.

Br
Review №7

I had some of the best customer service at this location! Having worked in an customer service atmosphere myself, I know that a bad attitude is not going to make any employee work faster to help their customer.I initially walked in to have my battery looked at and was told there was quite a wait. Having other priorities to tend to I thought Id try a different place. I then walked back to my car and it wouldnt start! So, guess I was waiting after all. I got an oil change and they swapped my battery with a new one. Lucky for me, the battery was under warranty. They couldnt have been nicer.From there I went on my merry way. While driving home, I noticed that the battery light was still lit on the dash. I decided to take it in the next day to make sure it was nothing else. Again, very impressed by the customer service. I only caught one name, Marie, she knew her stuff and was straight forward with the entire process.

Ju
Review №8

Ive never thought very highly of anything wal mart but after my battery went dead on my truck I needed it replaced. It being the closest place to me I decided to take a risk. Once they opened up they got me in replaced the battery and got me on my way very quickly. Very pleased with the service.

Ja
Review №9

Let me start off by saying that I am a VERY patient person. I have worked in the service industry in some form or fashion most of my life. I came to get just a standard oil change. There were no other cars in the bay. I arrived behind one other person who pulled up right in front of me. After an hour and 52 mins, I walked back to check on my vehicle only to learn that it had not moved. 4 employees all walking around with absolutely zero sense of urgency. Will never return. Like this review if it deterred you from doing business here.

Je
Review №10

I went in for an oil change the hours online stated 7am I had a few things to do before so wound up getting there early no big deal i waited till they opened. Around 710 I noticed they still hadnt opened I called and no one answered. I walked all the way around and after talking to 3 people they didnt know why they werent open. The manager of the tire care was then rude when I asked why if it says 7 they werent open till 730. He told me to talk to a Walmart Manager. So I did. He was friendly but didnt seem to care that j had waited almost 45 mins at that point and still no one had worked on my car.

st
Review №11

Good prices. Great tires. Good prices on oil changes. Bays are cleaner than the inside of the store. Most of the employees are happy and friendly.

Je
Review №12

So apparently it takes over 2 hours just to change two tires on a car. Terrible customer service, and the guy they had working on the car was obviously clueless.They claimed it was because of the type of tire, low profile. But we’ve had them done other places before and never had a problem. And it only took maybe 30-40 mins max at the other places. Will never be coming back here for auto stuff again!

Ja
Review №13

Good supply

Su
Review №14

I would give them no stars if that was an option!!! Do not go there unless you can waste all day and dont care about how people treat you.One man knew what he was doing and sadly, he was not part of the management team out there. I arrived, and went inside to tell the clerk what I wanted to do, she says I cant take care of that for you; you must wait outside in your vehicle and a ticket writer will come take down what you need. So I did exactly what she advised me to do. 15 minutes later, I am still sitting outside in my hot car, with 5 kids and no one has even spoken to me. I got out and went to find someone, and was greeted apologeticly by one employee. He tried to get something done for me but was told that the ticket writer went to lunch 20 minutes ago. He even told them that I had been out there waiting and should have been advised of that. Eventually this gentleman took care of what I needed so that my ticket can get turned in. I was told that I was car number 3 in line, and I told him that was fine, I had 2 hours of time to spare.Back inside, as I waited, I was told that it would not take that long and they would get to me ASAP. I only need two tires re-balanced. Sadly the man that took care of me in the beginning had taken his lunch and I feel that is where the slip up happened. There were 8 different employees out there, with 3 in the cashier area, and from my experience from working at a tire shop, this was way more employees than the place needed, so people should have been in and out of there in less than 30 minutes.2 hours and 10 minutes later, 3 more vehicles (that got tire service, not oil changes) had been placed ahead of me and I was out of time. I watched them come and go and here I was still waiting for the work to be started. I asked for my keys and left, with out the service that I was there to receive. The entire department, with the exception of the one man, did not take care of business. Promote the man with a beard and fire all the rest!!!

Ju
Review №15

Will NEVER get an oil change here again.1) They take forever2) They don’t know what they’re doing3) They break your car parts and don’t tell you about it.In this case I went to this Walmart (btw all of them do this) got a oil change months passed by went back they told me I had to sign a waiver because my oil was super low I went ahead and did it waited 1 hour 30 minutes with one person ahead of me. Today 6/27/18 i went to Valvoline to get my oil change because i really didn’t want to waste all my day waiting on a oil change. The guy at Valvoline told me my oil was leaking due to a stripped out drain plug (which Walmart did and never notified me about) anyways Valvoline replaced it showed me everything was good and I left happy. I rather pay 60+ dollars for a quality oil change than go to any Walmart that has repeatedly broke something in my car and not notify me. I advise everyone else to do the same.

Ra
Review №16

I usually NEVER go to Wal-Mart auto due to a bad experience with a tire replacement years ago...just so happened they were the cheapest oil change in town so I tried again. Not only did they break my console and NEVER. took it serously or even called me back...and I informed them before I left the parking lot, but they also damaged my tire replacing a valve stem...so now I have to pay for a new tire as well!!!!! Now I remember why I pay more to go somewhere else!!!!

Mi
Review №17

For being an Auto service shop, one would assume they know about vehicles. I found out today they do not and I was informed this by an employee there. I would NOT recommend at ALL to anyone. Wal-Mart is true to what we have come to expect from them: Employees do not care to help customers or they have no clue what they are doing.

ma
Review №18

Awesome job and quick!!! Thanks guys!!

Br
Review №19

Affordable, not fast but they are usually busy and the wait is reasonable when taking the volume of customers into account. I usually plan my shopping at the same time and its usually ready before Im done.

Ni
Review №20

On a Saturday evening they didnt hesitate to get us in to patch a flat only a half hour before they were closing. Did a great job and were extremely nice.

Th
Review №21

We were stuck in the store for 2 hours before they told us they couldnt fix my tire because the hole was out of the range they are allowed to fix.After the first hour we went to check on it & they hadnt even started yet because they couldnt find my car... Even though it was parked like 60 feet in front of the bays... They even had my keys, I guess they were too stupid to press the lock button to make my car honk...Never using this Wal-Mart Tire Center again.

Ch
Review №22

Extremely Slow! Won’t do this again!

Br
Review №23

Very slow. Like always!!!

El
Review №24

I took my car to get an oil change they told me they couldnt do it because they couldnt open the oil cap turns out they were turning it the wrong way!

Sy
Review №25

Good service.

Ha
Review №26

These guys really took care of me

Mi
Review №27

Mike is the best

Information
5 Photos
27 Comments
3.3 Rating
  • Address:6801 S Broadway Ave, Tyler, TX 75703, United States
  • Site:https://walmart.com/store/2688-tyler-tx
  • Phone:+1 903-581-5747
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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