Called today asking and hoping for a quick fix. Mentioned my issue and was offered a valid response; download the latest driver for my printer which suddenly quick working. It actually totally worked and I didnt have to spend a dime!!! Just a phone call. Computer Repair in Tyler will be getting all my business and the business of anyone else I tell about this awesome place!!!!!!!!!!!!!!

Helped out with my problems. Quick fast and easy

I do not do this lightly, but felt this was warranted. I took my Mac to Computer Repair in Tyler after being turned away elsewhere (where I would normally go). They were courteous and professional, and the turnaround time was phenomenal. I am very happy with the results, and will continue to use their services as needed.

Very helpful, polite, and nice customer service.I went here to replace some missing screws from my laptop and they helped me quickly and free of charge. They were so friendly and helpful that I will come back to them to help me build a custom PC in the future.

Took my laptop in today knowing that I needed a new internal charging plug in. I informed the front counter that this was a plug in type socket and not a soldered in one. I did my homework the night before verifying this. I was expecting for them to verify my model number, look up the part number for the part itself, let me pay for the part and then order it and call me back in with the computer when it arrives in order to install. I kept being told I needed to pay $55.00 to have a diagnostics check performed. I asked the question why do I need to pay for a diagnostic evaluation when Im telling you I need a new plug in socket and to order the part. I was then told that during the diagnostics the computer repairman needed to disassemble the laptop to verify the part number on the plug in and would have an answer in an hour or less. I found this strange as technology today would normally have the part number at your fingertips. Im thinking maybe they want to open it up to verify if thats the only issue which in this case I knew it was the plug in. I left it in their hands and decided to go an have lunch at a local diner about 1 mile away. I had no longer sat in the booth at the diner and opened the menu when I received a call saying that I needed a new plug in socket. It hadnt been 10 minutes since I left so the first thing going through my mind is there is no way you could have disassembled and assembled my laptop in 10 minutes. Upon arriving back to the computer place I discovered that no disassembly was done, only checking by model number what the part number would be for the plug in. Seriously, are you going to charge me $55.00 for looking up a part number for a part that I had told you was the problem. There was no diagnostics done. Discussion with store management went nowhere. Tried to compromise saying if you want me to pay for the 10 or less minutes you looked up the part number then add that 10 minutes to when you have to replace the part for labor I will. They were happy to keep my $55.00 and not work with me at all. As a business owner myself I couldnt imagine treating any of my clients like this. Having a good business rapport with my customers is important to me. I can only hope that giving this review will prevent someone else from falling into this loophole.

Very knowledgeable staff and good service. This is a small computer store that excels in places where larger stores fail. Because they can provide more personal service you are likely to get what you need taken care of.

The environment was very warm and welcoming. They have expert techs that are really knowledgeable about computers . They are also very reasonable and honest. They resolved my problem very quickly. My overall experience was a 10/10.

Great staff good fast repair

Not impressed at allI went there with a dropped external hard drive based on what I was told I had a reasonable belief that 90% to 99% would be recoverable.When I showed it to the representative and we did a q&a and he went to do a little research on it on the bench from my understanding he explained that he didnt see any trouble with the recovery.So I was charge for a diagnostic test and some days later I was told it was all to no avail.so come pick it up theres nothing that can be done.I did some research on the internet and I talked to some other people in the science and technology of recovery and they said sure it could be recovered that was not a problem.So it is my intention do you have it all recovered buy one of these places.If they could not at this location recover it they should have not gave me a false hope and a false belief even after testing it on the bench.And recovered zero and tell me that it cannot be recovered when in fact it can be recovered and they dont have the ability to recover it I should have had that disclosure up front that if it was not easy peasy lemon squeezy we cant do itThat would have saved me a trip and a diagnostic fee and the false hope and belief that they would be able to recover it based on what they told me on the phone and what they told me at the time when they put it on the bench.So when I say Im not impressed it means what it says Im not impressed by people that give me false hope and make promises based on their research and their expertise did they see no problems in the Total recovery or near Total recovery and a few days later telling me theres zero they can do.thats quite problematic for me and Im imagining most consumers.I think a business should make this clear and give reasonable disclaimers and disclosure and not tell people it looks like we can get all of it or near all of iit and then tell you oh we was wrong we cant do anything so just pay your fee.Its not my business but in business if I had promised somebody something I would deliver it and on the rare very rare occasion if it was unachievable I took the business hit and charge nothing to the customer or client secondly I asked them what expenses was incurred in trying to make this arrangement such as fuel transportation their time and I have paid them that amount of money as a reimbursement.So I can honestly say after many many years I have never lost a customer nor a client by doing business in this way maybe Im old-fashioned but thats how I was taught and trained and its put food on my table and a roof over my head and a reasonable living throughout my lifeit would be good if businesses would operate that way today especially sole proprietors or a single or joint business owner at a single location.I have needed other work done but I have found other people to do it since I was completely dismayed disappointed and felt like I was just dollars and cents to these people.So your reply to me is what happened and what went wrong everything went wrong and what happened is described up above Ill leave it up to you at this point to decide how you would like to proceed and if you intend on us ever having a business relationship now or in the future.at this point I have zero faith and zero trust in you only you have the opportunity to correct this problem I know of nothing else I can do I asked these questions at the time and I was given lame excuses so as the owner of the business I shall leave it up to you and how you decide to proceed to correct these errors and what you would do to earn my business.every business in this country succeeds or fails based on its relationships with its customers and clients.I will await your response and act accordingly to set response.

Super knowledgeable, super friendly, and they explained things that I only thought I knew about. When I asked can you do this it was always of course. Fast service too. Will definitely be back to them.

Everyone at the store is pleasant and anxious to help the customers. My several experiences relying on Jerrys expertise have been great. Richard has also been very helpful. Keep the good employees!

Jesse was great! He explained everything to me and made me feel at ease!!!! I can barely turn a computer on but they treated me great!! Never made me feel stupid! And the price was great as well!!!!!

Exceptional customer service from the moment you walk through the door to the time you leave!

I am brand new to Tyler. I was having an issue hooking up a second monitor to my laptop. The Geeks hand they would d told me I needed a new video card.I found Computer Repair online, called and was told to bring my laptop in to them for the video card installation. When I got there the tech, Jackie, took a look and said it was an easy fix. He spent 10 minutes and walked me through what to do. When I asked how much he said, No charge and handed me several of his business cards.I appreciate good service like this. They have a customer for life!!

I was extremely pleased with the service I received from Computer Repair in Tyler. They are reliable, trustworthy and professional. Richard, my tech kept me informed all along the way of needs and options. I couldnt have asked for better service. Use them. You wont be disappointed.

Took in my computer due to a power issue and I let them know I needed it back as soon as possible. I was out of town, on a three day job in Tyler, and needed it before I went to my next job in Dallas. They offered Express Service and for a few more dollars, they turned around my computer in 2 days. I was extremely pleased with their work and professionalism. I would highly recommend them to any one in the Tyler area.

These guys are the laid back pros-from-Dover (meaning the best). They have saved my bacon more times than I can count. I owned a computer company for 20 years and these would have still been my go to company.They have recently moved so be sure and call for their new address.Cecilia Bush

Very willing to help! The techs know what theyre doing!! Even though my computer wasnt repairable cause of its ago, they were willing to do all they could at an affordable price. If I ever need computer work done...Ill be coming back here most definitely :)

Great customer service..and Jesse the technician was great and my proposal was ready as stated..Michael PMBC VPM

Great Customer Service!! Trey called me 4 times to keep me updated on my Mac repair. Computer works great after service. Dont go anywhere else...go to Computer Repair!

I contacted Computer Repair & Travis came right out. My desk top computer would not boot up & he got the problem fixed & then spent time to make a thorough check of everything. Definitely will use them again.

These guys are awesome! I dropped my laptop one day, cracked the screen and broke the hinges. They did a complete repair and had it ready for me within days. They totally exceeded my expectations. Fast, affordable and the employees I interacted with were so nice. I would definitely recommend them for ANY of your computer needs.

I was very impressed with ETV Software. They serviced two laptops for me and both are working better than ever. They know what they are doing and their prices were very reasonable for the quality of service I got.

ETV did data recovery on a mac hard drive for me. They were easy to work with and to talk to. Made sure everything I needed was done. Great service. I recommend them without reservation!

I would recommend ETV to anyone in need of a computer repair-especially a MAC! The staff and technicians were friendly, helpful, and when the repair they thought fixed my problem hadnt fixed my problem-they immediately said they would figure it and make it right-and they did at no additional charge to me. Highly positive experience with ETV, and I will give them my return business as well as refer my friends to them for technical aide.

ETV Software and Computer Repair is great! Their customer service and technicians are professional and pleasant. They are top of the line.

Very happy with work.

Top Notch Repair. Quick and Easy, they called me promptly about my broken power button to fix it and it was ready within a few days.

I brought my computer in after hot tea was spilled on it. They looked at my computer quickly and even though they could not restore it, retrieved the data. They were upfront with what they could do and only charged me for the retrieval.

I’m a student at UTTyler, so obviously having my computer is a BIG DEAL to me. I dropped my laptop and broke the screen, brought it to Computer Repair in Tyler and I couldn’t be happier with the service. Being a student, time and money are important factors when something like this happens. The team at Computer Repair in Tyler got my computer back to me within days, and it was more affordable than I thought it would be. I would recommend them to any of my friends and family that have computer issues. Thank you Computer Repair in Tyler!

Technician had no idea what he was doing. He didnt know how to get rid of a spacer, and thought because of that, the motherboard and graphics card did not fit in my computer.Decent pricing, but If you dont know what a spacer is, you probably shouldnt be working on computers.

I had a great experience with this place. I absolutely love the vibe they gave me.

I called to ask the price I was ok with it then he said I owe for a trip charge will not use them again

ETV work on a used Dell laptop. They installed a new SSD and increased the RAM. Now my Dell laptop is faster then both of my desktops. Very happy with the results.

Fixed my laptop in a few days. Nice people with friendly attitudes. The prices are a bit high.

They serviced one laptop i brought in and I purchased another used laptop. Excellent service and great to work with. I would definetly recomend them to anyone needed computer repair and as a source to purchase used equipment at a fair price.

I thought my PC was bound for the trash can but the tech was able to completely remove the encryption virus, save my files and get me back up and running. My go to place for computer issues!

Im just not sure where you would find better service or friendlier people than Computer Repair in Tyler. I was so please with how quickly they repaired my laptop and how patiently they answered my questions.

I brought in two broken devices here and they were able to repair them in no time. I am really glad to have them by my side.

I was on a week-long business trip in Tyler, and dropped my Macbook on the kitchen floor of my hotel room the first night I was there and broke the screen. Did a search for computer repair from my phone and Computer Repair in Tyler was close to my hotel so I brought it by the next morning. Thankfully, I travel with my iPad and keyboard attachment as well so I was able to make do for a few days between the iPad and the hotel computer room. They had my laptop back to me in a few days, so I was able to use it for the last couple of days of my trip. Great service, and their prices are very reasonable too. Thanks guys!

Very nice and helpful people. Reasonable pricing.

Very fast and efficient repairs to my pc. Very professional staff, and very friendly!!

Fixedly my screen, didnt try and get over any one average pricing, and took less than week, really appreciated it and honest business, would defiantly recommend. Thanks

Fixed my computer in one day, great prices!

Fast and friendly service. Thanks guys!

Experts in their craft - recommend them to anyone with computer issues in the Tyler area.

Ill go back the people where great.

Friendly staff who were more than capable of taking care of the problem (broken screen).

Great service and QUICK!!! I would highly recommend them

Great computer repair service!

Great customer service!

Great service!

Excellent service

Fast service