Went to a competitor for b12. They spent 40 minutes asking me questions about my diet, my exercises, where I work, taking body readings, etc. She then tried to sell me $120 of strange supplements that last 30 days. She then told me they dont have b12. I left and went to GNC, walked in and said b12? He then pointed right to where they are and bought a 90 day supply for 9 bucks. He didnt try to sell me anything else. Will definitely be coming here.

Have had 1 good experience out of 2. Everything went smooth with good customer service approximately 1 month ago. The hours on the Google page do not reflect their updated hours, the door states 12-5 on Sundays, and perhaps 10-7 or 11-7 (I cant remember which) on the other days

Horrible customer service!!!! My wife and I walked in expecting some kind of greeting only to see an empty store with the sales rep in the back. Clearly when he walked out he was either high, just woke up, or was just inconvenienced by our presence. I’m leaning towards all three. So, even with the distastefulness I already had...I still greeted him kindly only to not get any reply and him pull out his phone without any acknowledgment. I’ve been using GNC for years and can confidently say they will no longer have my services. 5 star is right down the road and are always super helpful an more than willing to put a smile on they’re face. It’s a supplement store for motivated and positive energy people. No wonder GNC was empty.

Dude its awkward in there, no music playing super quiet 😐 all you can hear is your footsteps and breathing. Not super friendly staff either. Definitely just ordering online

Went there to buy a preworkout and the cashier insisted on pump fuel preworkout told us it’s the best they have and told me my original choice was very bad so I decided to try the pump fuel and it’s one of the worst preworkouts ive ever tried.

Very helpful and fast service

I went in there store asking for Creatine monohydrate. A man shows me other creatine products. He was saying monohydrate is bad and i should get the one he recommends.

I called to check the inventory on a product that I seen on the website, which the guy explained they were just a franchise and the website is corporate. Well I understand that but he was rude about it and just kinda snapped on it. He didn’t have to explain it in such a rude tone. I get I called when they first opened up and he’s probably not a morning person but there was no need to snap like that.

Tried to stop by store and no one was there.

Only one in Tyler without having to go into the mall... Unfortunately store is rarely opened on time and employees are often preoccupied. But if you dont require a friendly smile nor are you in a time crunch then its just fine... Has everything else you need.

Cashier at the store seems to be pretty busy on his cell phone that addressing customers, irrespective of my reminder to check for correct address, he decided to do at his own will instead of customers needs. and yes! i still havent received my shipment!

I love their selection of GNC brand vitamins.

Good service and plenty of things in stock

Marquise is the best worker at this GNC location . Great customer service and professionalism!

Cashier unable to figure out how to do a return

Lots of supplements options but of course theyre more expensive, I always wait for deals or coupons to get mailed

Friendly service

Its okay