We came to Academy Homes and we where very fortunate to have Michael as our sales associate. After losing our home in a fire a few months earlier he made the shopping and buying process very easy. If your looking for a home, I would highly recommend going to see Michael at Academy Homes he will definitely help you find a home and help thru out the process. We are delighted with our home and the experience we had with Academy Homes.
So I will try to make this as short as possible. I went in to Buy a home for my parents. All started great. Spoke with Al the Sales rep which was a great guy made the process pleasant and straight forward. I was in and out in a few days. This is were I literately thought I was in a nightmare. The home was set to be delivered 4 weeks later. Due to the whether it was pushed out a week. no big deal. The home gets to the concrete pad that it is going to be set up on and right away I noticed it is not what was in the Pictures. So I called and told AL that is this not the home i seen in the pictures he told me that is the home you bought. This home had a flat roof. The home that I bought had a peck over the front door. that was issue number one. 2. the home was not leveled correctly so that opened a hole bunch of issues like the front door not being able to close, the floor had waves in it, the siding had a big wave in it, the windows would not open. I told them that the home is not level and they told me that it was level and they needed to adjust everything. long story short after 3 new installs of flooring, 2 new front doors and, replaced all front siding on the home. They came back out to check the level to find out we were right the home was out of level and 4 months of back and forth being lied to by the so called manager Kelly that we will have someone out that never showed on the day that was told to us. All in All I hope I am the only one that has to deal with issues like this. it took from April 8th 2019 to July 31st 2019 to get almost all issues fixed. Word of advise get all communication in email so that you have a leg to stand on with this place. !!!!!!! I Changed my review rating only because you was courteous enough to reply to me. For that I thank you. !!!!!!!!!!
Micheal outstanding, was so Patient and willing to take his time with us even though things seems to go down hill he was still working on things! Thank you Michael soooo much for your patience and kindness and he’s great business man but also has that friend attitude that makes you want to have dinner with ya one night lol! Thanks Michael, from Anthony and Rebekah Murray.
Michael was very helpful and kept us updated on our house the whole time definitely recommend!!!!
I was greeted by a knowledgable and friendly sales rep. Instead of telling me why he cant help me, he explained the hurdles he wants to help me clear.
Working with Michael was great. We were in and out of there. They delivered the home that they described. However, it is taken to long for the skirting.
We purchased a house a few months ago, working with Al and Academy Homes was an easy process. I had the house in mind that I wanted and Al worked hard with the financing company to get us in our first home.We’ve been officially moved in since December and so far everything is wonderful! My family is truly happy and we are for ever grateful for Al and Academy homes for making our first big purchase a very pleasant one.I highly recommend them! 😊
Michael was our sales person, this was the easiest purchase we have ever done. He was so nice and not demanding, the process was fast and he allways returned my call. We loved the first home he showed us. I would recommend Michael and Academy Homes of Tyler and give them 5 stars from buying the home delivering the home setting it up and fixing a few things before we moved in. Great Job.
My husband and I purchased our home with the help of the Michael, one of the salesman there at Academy. We could not have been happier- even when things got a little bumpy (as they do when buying a home, especially as a first time home buyer), Michael was incredibly level-headed and resourceful, and was so fast to resolve anything that came up. He really felt like our advocate. His communication was on point, and he made the process so painless and broke it down so that it didnt feel overwhelming. I cannot say enough good things; Michael was by far and away the best customer service we have ever received. We are very grateful for his help, he was exactly what we needed in the home-buying process.
We live out of town and used Academy Homes to buy a home closer to where we were moving. Michael made the home buying process super easy for us. The communication was well established and effective from the beginning till the house was finished, delivered, and completely set up. The price was also great for everything the company offers.
They have limited inventory due to covid but what they had was nice. I will be checking back as inventory is received
Cant wait until our home gets moved in!!!
Michael was the best salesman Ive ever run in to. Im a mature person, so he took the time hes very experienced he was knowledgeable he was respectful he was genuine. And if he didnt know something he found out he returned my phone calls immediately,if I had an issues he was right on them. And the whole company was a wonderful experience and I so thank you for this.
I have been very pleased with my purchase with Academy Homes. From the beginning to the end, each step was outline and the Representative She was awesome making sure we understand the fine line in our contract. I had gone online and design my home. All I had to do is pick my colors for the kitchen and carpet. I have been pleased every since my purchase. Today its going on 3 years.and I want to Thanks Academy Homes for a job well done. May God continue to bless each of you.
Ty was amazing. He made this process as easy as he could. The prices are great. I highly recommend them.
Michael was my salesman and he was so easy to work with. He was very friendly, knowledgeable,and patient. He returns phone calls and stays on top the situation at hand.I would recommend Academy Homes to anyone shopping for a mobile home.
We just bought a home form Academy Homes and it was the simplest process. The customer service was amazing. Our salesman Michael was very professional and helped us every step of the way.
My wife and I were just window shopping at the time of our visit but we will definitely come back when we are ready to purchase due to the selection and value that Academy Homes offers. If you are in the market for a new home, do yourself a favor and check out their selection. Also, the sales staff was very friendly. Michael treated us like we were ready to buy today, answering all of our questions and concerns even though we told him upfront that we were just looking. Michael was very knowledgeable about what their lot had to offer that was in our budget and found a home that fits our needs. We visited several different lots that day but our experience at Academy Homes was the superior to the rest. I should have saved some time and just visited their lot, spoke with Michael and called it a day!
Al was great! He helped us find our home and made the process as easy as can be. Definitely recommend coming in to see them ask for Al!
Great experience from start to finish. I was a little nervous at first because I only have a little bit of credit. The salesperson explained everything so I could understand and it might sound crazy, but I was able to get approved one week and my deal was done and got my house the next week. I would tell any of my friends or co workers to go there.
The best place Ive found in Tyler if your looking to get into a manufactured home! Michael was great! Very friendly and helpful on every aspect of the home buying experience!
Oh my gosh I cannot say enough about how wonderful our experience was at Academy Homes of Tyler. Their staff is friendly and willing to go that extra mile to give you a hand with the home buying process. Our salesman Al Polidoro went above and beyond in the process of helping us to purchase our beautiful forever home. Al you deserve more than five stars as far as I am concerned he is number one. I will most definitely recommend Academy Homes of Tyler and Al Polidoro to anyone needing to purchase a home.
Our sales rep went above and beyond for us. One dealership was suppose to call us with some further details and said it would be 6 months before we got our home. Forget them on both counts! Acadedy is now waiting for us to get the pad and all done! If you want good service ask for Mike Willis.
Academy homes has the best prices and the most helpful people. They made buying a home as easy as possible for me and my family. I would recommend Academy Homes to anyone.
Our Salesman Michael was the very best. He was with us every step of the way. We thought we couldnt get approved for a new home and before we I re it Mwe were in our new home. Thank you Academy.
If you’re buying your home here ask for Al Polidoro.. This guy deserves 5 stars . Thank you Al for all you’ve done for my sweet Mom and brother . And for helping get the trim team on her new home so they can just relax and enjoy... Remember Al Polidoro for salesman of the year !!!!
We shopped several places before deciding on our home from Academy. Bryan Barkalow was really good at showing us as many houses as we wanted and making sure we are happy with our purchase. I would recommend them to ANYONE.
I am grateful to these folks for helping us get our home. It was not a easy deal. There were many instances when our salesmen could have said, Sorry, I have done all, I am able to do. but, to his credit Bryan Barkalow didnt give up on us. He went to bat for us also. Another rare thing, he was available after the sale. Took care of some delivery related issues with contractors.
Michael the salesman that I spoke with was very knowledgeable, and most of all customer friendly, and hes genuine.
Started off great with salesman, but once they had our papers signed, a whole new experience. Rude and not helpful at all. Transport and sales staff assume it is our responsibility to cut trees on a county road. Several other transport drivers said roadway was plenty clear. These people will smile on your face, the turn around and stab you in the back while making snide comments. The only good thing I can say is the prices are great. Guess you get what you pay for. We will Not be recommending them to anyone!
The salespeople are very helpful and professional. Best place to look for your new home!
They were wonderful helping my family to get into a beautiful home fast thanks to all the great people at Academy Homes.
DONT EVER USE THEM.. this place is a joke they told us we got the house and we put $13,000 on a place just for them to give us the go round for 2 weeks then we finally said we want our money back and now they told us we can pick it up on Friday 2 weeks later we still dont have our money. The day we are suppose to go pick it up then they go and said they mailed it. I live in Arizona and 1300 is sitting in my mail box. What a jock for 4 weeks they have had my 13000 and wont give it back I would never use them they tell you what you want to hear to get you in there liers dont give them any money tell you sign a contract
This is a great dealership to purchase your mobile home from. Ask for Brian Barcalow.
We had a great experience an love our new home.
Friendly staff and great customer service.
They lie and yell at their customers...I will never go there again or tell anyone to buy anything from them... They dont care about their customers at all...