We had a great experience with Joanna. She took very good care of us and everything went very smooth with getting my daughters new iPhone set up. Highly recommend and be sure to ask for Joanna!! 🤗 Thanks again

Joanna was sooo amazing, my iPhone died and Joanna got me back in business thank u so much for the amazing service!

Joanna at the University Place Verizon was fantastic! We transferred 3 phones from Sprint to Verizon in no time! She was amazingly patient with us and pretty much took us step by step through the process. She got us a great package and we felt that she had our best interest at heart. She is now our go to cellular connection! Thanks Joanna for being so kind and patient. We look forward to working with you in the future.

Hector was helpful and professional. He took the time to individualize my phone and tablet so that it fit what I needed based on my needs and wants. He was able to get me the best monthly cost and it was actually lower than before this purchase. Thank you Hector!!!

Joanna was the amazing help to me. She changed my settings and fixed my Google maps and edited my restrictions. Im coming back to buy a new phone from her. Thank you Joanna!!

First time I went to a cell phone provider place and had a good experience. Joanna was really nice and knowledgeable. Thank you so much!!!

Best customer service! Extremely easy and stress-free customer service. Hector is the go-to guy. So happy with my new phone

Joann was amazing. She was very helpful. Got straight to the issue at hand and was able to solve it simply and efficiently!!

This experience has been made so easy by Joanna!! Thank God for her and her knowledge, otherwise things could have went south very fast! THANK YOU JOANNA😊😊

Great service. Any questions I had were answered. Hector was able to help me get the best deals on everything that I was looking for.

Our representative Joanna was amazing and very helpful. She made our experience today very easy.

After a pretty bad experience at a different Verizon location, Joanna at University Place was incredibly helpful! She was straightforward and polite on the phone and when I got to the store helped me to get everything I needed and had exactly the model I was looking for. She definitely made the set up process super easy and walked me through every step, as well as being fun and pleasant to talk to :) 100% recommend this location over any of the other local Verizon stores and obviously over any other mobile retailer.

Came to this store after having a not so great custom service experience at another Verizon store. Paige helped us and she was so amazingly helpful and friendly! She went above and beyond to help us transfer a phone number after being told we would have to handle that on our own at the other store. We are in the process of moving and have enough to do on our own, so her help was greatly appreciated. I will never go to another Verizon retailer again. Thank you Paige!

I recently had a great experience with the girl named Jane. She was so friendly and helped me with questions about my plan! Will definitely be coming in again!

Hector was super friendly and super helpful. Let me stay a few minutes over his shift for me to set up my new phone! Thank you!

Hector is a great person to work with and made our experience very pleasant. Thanks for all your hard work Hector

Great location. I was treated like I was the VIP of the day. Hector took all the time needed to get the upgraded phones we needed and wanted. Thanks Hector!!Awesome that Version has added pokemon stops and gyms great addition

Very helpful staff. Got in and out with everything I needed quick.

Hector was extremely helpful, professional, and knowledgeable. Probably my all time best experience purchasing a new phone and transferring all my data!

I went into this store with my daughter to get a new upgraded phone for her. Paige helped us, she was so professional and really knew what she was talking about. We were out of the store within an hour. It was such a quick and easy process!

Page was Very efficient, personable and knows her job. She was bright spot in a difficult day. Kuddos

A super wonderful person to work with. Highly recommend

Hector and Page were fantastic. They fixed my problem quickly and professionally. They are a a great asset to Verizon.

Hector, was amazing super helpful, and very patient. Dude deserves a raise lol 😂

Joanna was amazing, super speedy, very nice. The experience was the best I’ve ever had. I will be coming to this location just for her. Highly recommend.

Today my mother and I walked in to get her a new phone and ended up with 3 new phones!!! Joanna helped us out and she is the best!! We were there for 2 hours! Haha she made sure we knew everything before we left and she has the best customer service ever! Must go see Joanna! Thank you so so much!

Paige was super helpful and helped us out quickly and made sure everything was all set and perfect before we walked out! The people here are just so great definitely coming back!

Quick and easy phone upgrade. Was greeted as soon as I walked in and was a pleasant transaction. First time I can say my trip to a Verizon store didnt induce stress or frustration! Recommend this store!

Joanna was amazing! Explained things well and was super patient with me and all of my questions!

Hector was a joy to work with. He goes above and beyond to help those that require extra patience.

I highly recommend this location. The customer service was wonderful, and informative. This was by far the most helpful location I’ve been to.Absolutely recommend!

Wonderful service. 10 out of 10

Hector was respectful and efficient. Much appreciated!

Hector had the best customer service that I’ve ever had at a phone retailer

Iphone7 needed to be replaced. In and out with a new phone very quickly. Awesome customer service.

Joanna was amazing she got me in and out with a new phone with no problems!

Paige at university place was extremely helpful and made the buying of a new phone painless and transferred all my apps and all works wellRobert FriemdAnderson Island WA

Best service ever, didn’t give up with so many errors that came in to play with her computer.

Hector was great and provides excellent service.

Hector was a terrific help to me today. Great customer service and expertise.

Page is best customer service representative with Verizon Ive ever had to deal with!!! Awesome customer service skills.

Helpful, knowledgeable, walked us through options. Definitely would visit this store again!

Joanna was so helpful. She had me in and out. Love this location.

Johanna helped me as quick as possible and let me know my options quick and easy. In and out with a new phone and great service. Best experience I’ve had in a phone store.

Hector is always a great help, thank you!

Joanna was outstanding. You guys are lucky have her. Very helpful. Will be back

Hector was a splendid rep who was kind, considerate, and well informed. He made it easy for an old man to function in the phone world

Went in to order a new phone and boy, lemme tell ya, Page was the absolute best helper a guy could ask for.Courteous, polite, patient, immediately helpful, and absolutely knew her stuff. Seamless service!10/10 would order a phone from this branch again!

Excellent products and service here! I come here for all my verizon shopping!

We had an amazing experience with Joanna! She was super awesome and patient! Definitely coming back again!!!

Page was super helpful!

Joanna was amazing! She helped so much setting up my new phone and patiently going over all options for a new plan. She answered all questions clearly and was so fun to work with. I love this location because they are always prompt and helpful!

Fantastic customer service by JohanaThank you for all your help

I got such great help! My helper was so helpful and very polite!!

I love this location! Joanna is such a big help an makes me feel so welcome! I’m always impressed with my visit!! 😁This is my 2nd visit here and I FEEL SO HAPPY WITH VERIZON specially Joanna my favorite person I love love her help we always hit it off !! The best service ever

Great customer service. Page is very sweet and helpful.

Every time I come to this location the staff have been more than helpful. Joanna is outstanding, went above and beyond to help me multiple times. 10/10 do recommend.

Joanna at the University Place Verizon store is the best!!! She is so knowledgeable and her customer service is above and beyond!!!

Came in to trade my phone. Received great customer service . Got the phone I wanted as well.

Kevin was amazing today in helping me find and purchase a new phone. He is very polite and professional and didn’t push anything onto me. 10/10 would recommend

Excellent service by Hector.

Joanna is awesome she really helped me.

Went in to get a new charger cord. Ended up walking out with a bunch of goodies. Thank you Kevin for all you help. I highly recommended going in and askin for Kevin

Martin was awesome!! Five stars all the way around! He helped me with buying a Apple Watch today! I didn’t know anything about it and he kindly took the time to explain the difference between all of the different series. He was so patient and profession!! Thank you so much Martin!

The service Representative was very courteous and patient...took time to make sure everything was set up..had an excellent experience with her.extremely happy

Kyle was the best customer service rep ive ever had. He was very helpful very professional. 3 thumbs up!

Hector was a great help

Kevin was so awesome and helpful. We enjoyed talking with him and his knowledge of all the products and technology. Thank you

I would like to acknowledge Joanna who works at the University Place store. Usually I avoid going into the store, because unless I’m purchasing I don’t feel the associates are interested in what I need.Surprisingly Joanna has given me a new perspective, she was genuinely happy to help me retrieve my mail from my old phone! I will only come back to this store or wherever she may move to!

Was super helpful with me getting a new phone and getting the best deal possible. Was super easy. Thank you!!!

Joanna was a great help! Went to get Gizmo watches for our children. She was very knowledgeable about the products and walk us through the whole process! Great customer service!

Kevin is very patient and helpful and a very pleasant person to have helped me. I highly recommend him especially for people who are challenged in electronics and technology.

Joanna was fantastic and very helpful!!! Very knowledgeable!! The experience was 1000x better than T-Mobile!!

This verizon store has amazing employees, especially, Joanna. She helped me a majority of the time. By far the best customer service and very professional. Ive been in many verizon stores and not one of the others treated and actually wanted to help me like Joanna at the university place store. I come to Washington from Oregon often and will only come to this store for anything i need if at aall possible. Thank you guys for being so helpful in my time of need.

Experience was super simple and easy... used proper precautions for Covid and etc! Would recommend Joanna highly!

Page wqs very helpful and answered all of our questions! Great experience.

Had a really bad experience with a fellow named Brandon. He is rude, disrespectful, unprofessional and deceitful. He does not know the contracts he is having people enter into. Claims a service agreement is not a contract even though Verizon assigns a contract number to them. We told him no contract and just wanted to split the bill with 1/2 down and the remainder on the next bill. he could not figure that out and had my partner sign a service agreement saying it would do what was wanted and claiming a service agreement is not a contract. false on both counts and he was extremely rude when question on this and we attempted to correct the error to no avail. Had to go to another store to get it done. He should not be working with the public

Went in to upgrade to an iPhone se. Kevin helped us and was very nice and knowledgeable. We highly recommend Verizon and kevin

They are great at their job and very helpful. Kevin did a great job helping me setup my autopay I would recommend anyone to go see them.

Brandon (Tui) is awesome... Dont go anywhere else to serve your Verizon needs... Brandon is insightful, knows his products, and is extremely helpful that youll get the best deal on phones, accessories, and plans. I would highly recommend you visit Brandon at TCC Verizon for all your cell phone needs.

It was by far the best experience I have had with not only a cellular store, but retail in general. Very kind, informative and helpful. I had my 5yr old daughter with me for the hour-ish time I was there, she was so accommodating to her and let her play games on the display phones. Hands down, if you have Verizon or are looking to switch, please go here. Thank you TCC for a great experience.

I went in to get my Samsung galaxy s10 + from Kevin. He was very professional and courteous. I highly reccomend asking for Kevin for any advice on a smartphone or any device. Thank you Kevin. You were great!

Very helpful throughout the whole process. Informative about the items and helped me get a new phone quickly!

Joanna was so awesome today! I really appreciated her patience and knowledge base in helping me get a new phone. Not only is she good at customer service, she is so sweet and personable. Thanks Joanna :)

Great customer service, attention to detail !Walked me thru how to use new phone.Thanks for being local.

Page was amazing AWESOME!!! was quick and painless!!

Joanna was a fabulous heip to me And she is an outstanding representation for Verizon. Thank you for her vast knowledge.

Great service, very fast and helpful

Blair was especially helpful meeting my needs in every way. He understood I had a time constraint and would need to make the process of acquiring a new phone seamless. As the only staff member in the store on a Sunday, Blair did a fantastic job of greeting and assisting every customer. Blair was able to give me the exact information I wanted to know about different cell phone options in which case made my decision feasible. He also made me aware of the current Platinum Pass which saves the customer money in the long run, something we all want! I am very pleased with my service at University Place TCC Verizon. I will definitely be going back!

Martin was great. I came in wanting a new phone but also thinking my current one was bricked. He managed to get it working again so that I would at least have a phone while waiting for the new one to come in. Not pushy. Only sold me what I was already saying I wanted. A++

Whoever manages this place needs to give Joanna a raise, a promotion, a gift card, something. Ive been to so many Verizon stores throughout my life, and Ive never met an employee from this establishment who has been as kind, helpful, and patient as Joanna.

Joanna was so welcoming and helpful in helpful in purchasing our new Samsung phone. She showed us how to use new features and reassured mE.Definitely recommend this business

Joanna at UP Verizon was amazing! She was knowledgeable, patient and so helpful!

Martin was very helpful and professional with helping us setup a new line for our business. We would definitely reccomend this store for their excellent customer service, ease of getting what we need, and timely to boot.

Very helpful

Had a very easy and helpful experience getting a new iPhone set up. After not doing well with transfer of info at another store, Martin got it figured out very quickly. Ryan

I have, always, been impressed with Verizon and even though it was hard to give up my S3, Jessica aka The Phone Whisperer totally made me an offer I couldnt refuse. To upgrade from an S3 w/ 24G & carryover to an S8 w/ UNLIMITED for the same price (full bells & whistles because I really do use this phone for everything) she had me sold big time. Her personality combined with her knowledge of the Android was ridiculously awesome. TCC Verizon in University Place obviously take pride in taking care of their customers as well as knowing their product. I was so impressed with Jessica that when I went back to purchase the S8, I wanted just her to have the sale when I couldve went to my own local Verizon store which was 5 minutes away from where I lived. Nonetheless, Jessica deserved the sale and TCC VERIZON UNIVERSITY PLACE deserves kudos for best customer service.

Joanna was an amazing help when my son received his s20 so I had to stop by and get mine 😁, she was a wonderful experience and I cant tell she will be a manager one day by the way she took car of me. Will be back again with the family when they are ready.

Joanna was very nice and helpful. She patiently explained everything and made sure all the transactions went smoothly. Thank you very much!!

Martin spent time with me. When he finished I felt very comfortable with my new phone . Answered all my questions dont have to ask him 10 times . It was important to him I understand how to use my new phone . Hes a keeper .thank you Donna Stinsen