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In-N-Out Burger
1153 E 20th St, Upland, CA 91784, United States
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In-N-Out Burger
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Ma
Review №1

I do not think I have ever gone to an In-N-Out Burger and received bad service or have gotten the wrong order. This restaurant has been no different. Eat here at least 2-3 a month and service and the food have always been excellent.

Sa
Review №2

In n Out is one of the few places where your food will actually match their advertising image...their stores are always clean and their staff are some of the best out there...

Lu
Review №3

In n Out is super good. Way better than Five Guys. I wish they had locations in the East Coast but you should definitely try it if your traveling or staying in California or Texas.

St
Review №4

Always a great burger. Never tastes different than expected. Forbes, the security guard, is always a great addition to the IN-N-OUT experience. He always looks out for troublemakers & is always friendly to everyone. He deals with a lot of issues there & should get a raise & free food too. Always a long drive thru line but never a long wait inside late at night.

Gi
Review №5

Cant go wrong with In-N-Out. This location in particular is clean, quick, and efficient. I do have a reoccurring issue that is starting to bother me. At other locations, when I order two flying Dutchmans, they come in a separate carton that is labeled Animal fries. This works amazing. At this location, they put down thin burger wrap paper on the to go box and throw my patties right on top. When I get home, the moisture and oil has soaked right through the box. To make matters worse they usually throw napkins onto the exposed patties and the melted cheese ends up bonding to the napkins. Ends up being a mess. Not to mention I dont feel like eating napkins with my burgers. Credit where credit is due...that aside, burgers and service are amazing.

Jo
Review №6

Its an in and out with a huge parking lot and two drive through lanes. Awesome spot to stop and get some food on your road trip. Shaded outdoor patio too. Its nice. It could use some fast chargers for electric cars.

An
Review №7

Idk why i keep coming back to this place! Oh yeah...because I love INO. Once again they messed up my order. I ordered a cheeseburger meal well done and fries well done (the whole combo). My burger had some pink running through it. My fries were potato chips! I couldnt even finish my food. And the crazy part is I told the young lady when ordering, this is a DO-OVER...PLEASE HELP THEM GET IT RIGHT! She said she would. Not surprised it didnt happen. I may have to find another place to call my fave/goto!

Ir
Review №8

In N Out!!! What a fresh breath of American support and delivering choice of individualism.. along with their classic delightful burgers!!! Thank You for supporting the FREEDOM of choice. Also, not to go unmentioned, their superb customer service with the most genuine SMILES . Again, THANK YOU!!!!

Co
Review №9

Great In-N-Out Burger in Upland, CA. Very clean inside, friendly staff, great tasting burgers. The staff all seem to take pride in their job and their restaurant, which is great to see. Other chains could learn from In-N-Out Burger. Please keep up the good work and high standards.

Br
Review №10

One of the best fast food burgers money can buy! My first experience with In N Out did not disappoint. I had to turn around and go back for another!

Ju
Review №11

Maybe the best value in fast food fresh cooked hamburgers. Simple familiar menu and consistent quality is reason this company has done so well. You wont find a better burger combo at a better price. Try a shake. 🍔

Ri
Review №12

Super friendly staff. Food was fresh and store was clean.

lo
Review №13

Walked in to order, 1 burger and 1 fries. My wait number was 88. At 7:30P after waiting 16 minutes numbers 90 & 92 were called. I finally asked if my order was ready. It got mixed up in the french fry production area. Frys were warm, not hot like you normally get if you go through drive through.

Sh
Review №14

Typical In n Out, great fresh food very quick reasonable price. Love their animal fries and animal double double. Cant beat the pink lemonade as well. Very clean facilities and very friendly staff.

Wa
Review №15

In n out are THE BEST! GOD BLESS THIS COMPANY!

Je
Review №16

This in N out location is clean and efficient. Its right off the 210 fwy so it does get very busy around lunch and dinner time especially on the weekend so give yourself a few extra minutes when you plan your visit.

Ki
Review №17

This place is so popular that people don’t mind waiting in a long line for the food. My wait time in the drive-thru on a Friday night was 22 minutes.

Ni
Review №18

I ordered a combo, in the drive thru, and asked for lite salt on the french fries. When I was given my order, the french fries were lightly salted but they were also hard. I was not able to go back to the restaurant to have fresh fries made, since I was on my way back to work from a meeting. Lightly salt, not over cooked please.

Mi
Review №19

Same good quality, fresh, very yummy. try a burger animal style if you like pickles :)

Ge
Review №20

Fast and easy in and out. No pun intended. With in n out its not always the case. My grilled cheese with grilled onions was delicious. And my fries and shake were the perfect compliment. Mmm...

Do
Review №21

Quick and fresh. Always consistently good.

Am
Review №22

Can you really say anything bad about In N Out⁉️⁉️⁉️ This is the largest In N Out, with the biggest Drive Thru. ⭐️🌟🤩🌟⭐️🌟⭐️🌟⭐️🥰🥰🥰🥰🥰🍔🍔🍔🥤🥤🥤🥤🍟🍟🍟🍟

Aa
Review №23

Convenient location to stop in off the 210 for some great burgers and fries! Its In-N-Out, what can I say that you dont already know? You know its gonna be fresh, and taste awesome, thats a given.

Ja
Review №24

Of course the line will always be long but well worth the outcome of the delicious great burgers fresh cut fries and milkshakes never disappoints always a great stop when you’re on a road trip

Ja
Review №25

The best in n out. The employees are fast and managed well during busy hours.

br
Review №26

Twice I’ve been to get a burger on my trip here to LA- something seems different in the taste of the burgers since my first time having them a few years back. Still good though.

Ad
Review №27

Yeah the lines are long, but the foods always worth the wait, the lines are kept moving, people are nice, and no ones ever messed up my order

Ch
Review №28

Got my Yummm on! Grilled cheese, fries and chilis... Yummy 😋

Ro
Review №29

In N Out is always great! The prices are low and you get a good amount of food.

Ca
Review №30

Clean and friendly!! Everything was super fresh.

Ma
Review №31

Not much I can say. They held up the high standards as they always do. Nice service and good tasting food.

Ry
Review №32

Dbl dbl and get those grilled onions well done. Grill them a little longer that is. 🔥 🔥

St
Review №33

Only time I ever went and had my order done wrong, and one of the servers was rude to me, Jessy. Will only ever come back if it is the closest one to where I live since all In-N-Outs have the same flavor palette.

Pa
Review №34

Great burgers and fries as well as great attitudes of all the staff. Impressive group of employees. Friendly, respectful, and able to deal well with difficult customers. Clean place, even the outdoor tables were really clean.

FR
Review №35

Always the best burgers, on my case I love the protein style cheeseburger.

Na
Review №36

Busy, lines usually pretty long. But the crew is great, they run things very brisquely so dont let the look of the line scare you too much

St
Review №37

Always a long line but theyre super fast. Great service and always get our order correct. But always eat the fries on your way home but cold fries are gross

Ch
Review №38

By far one of Best In-N-Outs Ive been to . Great customer service buy even better food. Hot and Fresh seasoned to perfection. I will definitely be back😁

Jo
Review №39

I will always love In-n-out! The GOATS of burgers! Olreliable! You in the mood for a good burger that wont disappoint? In-n-out is the spot! This location is always very clean and well organized! The staff is extremely nice and welcoming! I wish all In-n-out were like this one!

Am
Review №40

Simple menu to choose the food. Very neat clean place. In n out right food at right price.

Da
Review №41

They expedited in drive thru line so 2 lanes became 1. No accidents

D
Review №42

I love in n out, personally, I always get a double double with a strawberry shake, their fries are pretty good too. Overall, really good.

Mi
Review №43

This location continues to work on expediency of orders in their drive thru line. Well done! Thanks for the great customer service and of course awesome food!

Fr
Review №44

Foods here its always good and fresh! I completely recommend it!

St
Review №45

This is the familys favorite place for hamburgers! This site is newer and bigger than most. The car line can get long, but there is in door and patio seating. Love it!

Ju
Review №46

Great hot food right off the freeway... fast drive thru

An
Review №47

Great in n out, friendly staff, clean bathrooms and plenty of parking and surprisingly not too crowded

So
Review №48

I only eat a burger 1-2× a year and its always a In and Out Burger...excellent quality of meat.

Ge
Review №49

In n out, always a great burger and fries. Thats what a hamburgers all about!

Ki
Review №50

The burgers here are to die for. I try to stay away asuch as I can because I live down the street from them🤷🏻‍♀ Any In n Out location is yummy. They were so packed which is an everyday and night thing but even so they were very fast. Got the orders out to us right away and even got them right! Great place to hang out and eat or just sit and drink a lemonade and enjoy the views from the tables they have outside.

Ro
Review №51

California in n out blows every other in n out outside of California away. This place is awesome!

Bi
Review №52

Always the same, Always the best 👌🍔🍟🥤

Ca
Review №53

In-N-Out Burger is always the same; fantastic, at every location. This visit was in San Bernardino County. Still the best price for the best burger. (tie)

Ju
Review №54

It was great like always but it tasted better tonight the fries was crisper more

Er
Review №55

Great tasting food. Everything is fresh. Employees all look like they enjoy working there. Getting a job there is e extremely hard. If you are hired you are someone special.French fries potatoes cut right there. Many unpublished types of burgers and fries. For instance you can order Animal Style burgers and fries. Google the hidden menuIn n out is a Southern California Tradition.

Da
Review №56

Consistently the best burger 🍔 in town for an awesome price

Di
Review №57

Delicious as always. Great customer service!👍👍👍🎉🎉🍔🍔🍔way to go!!

Th
Review №58

Super!! Burger as it is. Gentle on the purse and on the stomach too..

3
Review №59

Very efficiency, food is good and fresh.

He
Review №60

Line is always long but cant complain since they do an amazing job at moving it quickly.

Am
Review №61

Great burgers 🍔 line seems long but moves quick. Friendly staff!

Ke
Review №62

It hit the spot .A fresh hamburger and a cool shake.yummy

CO
Review №63

Great service great prices ... just need to add bacon to the menu and that will top it all off....

Ma
Review №64

IN&OUT Is Always At Its BEST.

Bi
Review №65

Delicious hamburger! I get a double-double animal style with extra tomatoes & add pickle, then lettuce wrapped to cut carbs! I get it in a box with a knife & fork & eat it like a salad! Went to my first In-N-Out in Pasadena in the 1950s! I remember when the old bumper sticker was cut to read In-N-Out Urge LOL

Lu
Review №66

In and out makes the best burgers and the best fries. Their a fast food place and not a political buisness. That is why i was so annoyed when someone named Crystal Pearsall gave this a one star because a worker did not confront a toddler who did not wear a mask. A toddler you heard me, dont give In and Out a bad review just because a toddler did not wear his mask.

AL
Review №67

Soo good that the wait time should be less

Er
Review №68

Hands down go to spot for fresh genuine burgers. The fries are always on point.

St
Review №69

Outstanding burger. Place was very clean.I highly recommend In and out burger.

Ha
Review №70

The best burger 🍔 ever I test

Ja
Review №71

Great burger, good service, cant beat the price.

Al
Review №72

Best customer service, Really clean and well kept building .employees were really friendly I would definitely come back, food was awesome like always. 👍

ma
Review №73

New location very spacious and its right off the fwy. Very convenient. The workers are nice and helpful.

Lu
Review №74

Always great food and service and clean environment

Ro
Review №75

Love their Hamburgers, theirs nothing like it. Had a beautiful view from where I was eating. The service was great and fast, like always.

Ja
Review №76

Just good. Little bit simple.

De
Review №77

I absolutely loved the food here tonite. Everything was so fresh including the tomatoes and lettuce. My meal was amazing

Li
Review №78

The burger was good. Loved the grilled and raw onions on the burger. Fries were fresh and cooked to taste. My sister had well done, which was crunchy and great. Recommended to try @ least once

Et
Review №79

Its one of their busiest locations, but very efficient. I usually get an animal style double or 3x. Its amazing how lacking of grease their burgers are in comparison to five guys.

Ca
Review №80

The bomb and cleanest in and out Ive ever been too.

Er
Review №81

Burgers are okay but the fries kill the experience. You really have to know the secret menu or all the different things you can do to alter your order to enjoy this place which is pretty lame. But, if you do figure out a good way to have your burger made it can be a really good burger. You have to add more Pattys because their pretty small and tasteless. So even if you do get a good burger going the fries are a huge disappointment. Dont even bother with them. Even if your get them with all the extras their still just a filler. I do need to go back and experiment with the menu but overall Im learning to enjoy it.

da
Review №82

Line was long but went faster due to multiple order takers approaching cars. Building/kitchen staff always friendly and food order was correct and hot.

wi
Review №83

In-and-out awesome as ever Places always busy.

La
Review №84

One of the best tasting in n out burgers i’ve had!

ja
Review №85

This in n out has a really big parking so you can find a parking space quickly almost instantly same goes for the indoor dinning, you can find an empty table pretty quick even during 12pm lunch hour rush

Ca
Review №86

This location is AWESOME! I normally dont eat burgers, but this blew me away! 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Os
Review №87

Super fast great service

Co
Review №88

We went to the north Upland one and went inside as the drive thru was really long. So we ordered and went to a table and probably waited 20 mins or more for our food. So walking in may not be faster than drive thru. BUT, our cheeseburgers were delicious and we were still glad we went!

Je
Review №89

What can i say this is a california staple. Delicious quality food at a fair price, they also are quick and efficient and have never made a single mistake on any of my orders. Dont let the long lines in drive through intimidate you they are a well oiled machine who will get you through suprisingly quick.

Se
Review №90

Awesome burger. i always go there when i come to visit.

w
Review №91

Always good. Employees are a cut above the average easy to tell that

We
Review №92

I love In n Out and try to get around to all of the different locations

Ma
Review №93

Honest-to-God its the best Fast food Burger there is, Carls junior failed, McDonalds failed, Jack-in-a-box failed, period

Br
Review №94

Always amazing food n service! westcoast!

Ba
Review №95

Had a double-double,fries,and a chocolate shake it was great.

Sp
Review №96

In and out is a California original they dont have to have a giant menu a new menu item every week they do what they do and their food is awesome and theyre pretty priced good

Aa
Review №97

Even with the long drive thru line, it went fast. Service was great and food was great

Ma
Review №98

Long lines but they move relatively promptly

Gl
Review №99

Always great! BBE! (Best Burger Ever).

Wi
Review №100

Your employee vannessa needs stop bad mouthing customers when they cannot hear her. Vannessa also told my coworker that he had to leave the store with a cloth t shirt over his face. When, she is wearing a cotton face mask thats the exact equivalent to his t shirt over his face. You can clearly see in the photo that her mask is not surgical or N95 Rated. She was being very rude and would not respond to me telling her that her mask is the same as his t shirt. Shes very rude and controlling.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1153 E 20th St, Upland, CA 91784, United States
  • Site:http://locations.in-n-out.com/336
  • Phone:+1 800-786-1000
Categories
  • Diner
  • Hamburger restaurant
  • Fast food restaurant
  • Lunch restaurant
  • Restaurant
Working hours
  • Monday:10:30AM–1AM
  • Tuesday:10:30AM–1AM
  • Wednesday:10:30AM–1AM
  • Thursday:10:30AM–1:30AM
  • Friday:10:30AM–1:30AM
  • Saturday:10:30AM–1AM
  • Sunday:10:30AM–1AM
Service options
  • Outdoor seating:Yes
  • Drive-through:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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