Ive used Smoke and Gift U-Haul 3 times in the past few months and was very pleased with the experience. BJ was very pleasant and has good sense of humor. I even ended up buying a couple of vintage style heavy metal t-shirts. I have one more move from Yuma Arizona to Fontana California and will be renting his 26 truck again.

Absolutely the worst U-Haul experience ever! Dont use this location! Everything went wrong. When trying to return Uhaul before 5pm closing. They left early (before 4pm). Also no U-Haul signage on office. Office is in #205, not #111. Also key drop box was gone! Thirdly, the Uhaul app 24/7 drop-off Android app wouldnt work for this location. No Dropbox anyway, so couldnt leave truck. After one hour of calling all the other Uhauls in the area, I got the Regional managers cell number and she was not very accommodating. She has me drop off the Uhaul in another town, taking more time and gas and the guy tried to charge me for those miles too!An extremely disappointing experience!

For a Small Smoke shop, this place was actually one of the easiest rental experience ive had. Great customer service, caring and Clean well working vehicle provided. I recommend this place to Anyone needing a Rental vehicle quick. I RARELY Write reviews. Only if I feel the Overall service is Above and beyond, which it was

The owner is really helpful. Shop is a little smaller not too many choices. U-Haul rental went smoothly vehicle was clean and everything was a quick process.

Shady place to get a uhaul from. Nothing went smooth here and the shop made constant mistakes. When I brought up these issues they got upset with me as if it was my fault they made these mistakes. There was also a line of people with the same issues who agreed with me that this place shouldn’t be doing uhauls.

They made my U-haul renting experience swift and easy. They asked all the right questions to make sure I was getting the best deal possible and with just a few steps on my phone we were off and running.

The store have many stuff to see .. the owner was very helpful

Vendors should serve their customers with a smile and courtesy.

Horrible service

The more you come the better deals you get.

Thru have a little bit of everything