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Fifth Dimension Collision and Auto Repair
806 E Perkins Rd, Urbana, IL 61802, United States
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Fifth Dimension Collision and Auto Repair
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Review №1

5D did it again! We took our 2021 Yukon Denali to 5th Dimension in Urbana to have the chrome delete done along with a Black & Blue Color Match. The Yukon was brand new and already looked amazing but the 5 D team was able to transform the amazing into stunning in just a few weeks. The amount of detail and care to each item that was paint matched for this project are too many to list so I will let the pictures speak for themselves. 5D has completed 3 vehicle paint to match projects for us over the past 3 years and also repaired damages to our company truck. No matter what the job is 5D will make sure it is perfect and we will not take our vehicles anywhere else.

Ja
Review №2

Fifth Dimension Collision of Urbana was the perfect choice for me. I have a 1972 Z28 Camaro that needed a little T.L.C. Brian Reynolds and crew refurbished the paint and added a couple of coats of clear to her . I am very picky about her and I couldnt be happier. She has a mirror finish! Fantastic job! Thanks again Brian and all involved. I highly recommend this place.

Br
Review №3

The service, communication, and quality of work at 5th dimension is truly exceptional. Shane, Kelly, Brandon, and Shanna go above and beyond to make sure that you are taken care of and aware of everything that is going on. They directly deal with your insurance, get you on the schedule quickly/efficiently, arrange for you to have transportation while your car is being worked on, and they are genuinely good people that are nice to be around. My car looks brand new again and I’d recommend 5d to anyone who needs body repair work done!

PM
Review №4

Awesome experience, this is the second time weve had to take our F450 in for damage repair, this time is was a combo of hail damage and a bumper repair and paint work. Brian and his staff are amazing to work with, and the work was completed far ahead of schedule. In this day and age, its absolutely refreshing to find a business that really takes care of their customers, and shows a ton of pride in their craftsmanship. Highly recommend coming to 5D for any body work needed!!

Br
Review №5

Fifth dimension is all around absolutely amazing. The best customer service I’ve ever received, and my car looks beautiful again. To make a long story short, my fiancé was driving our brand new car (we only had it for 11 days) before someone side swiped him in Seattle. We only had 2 weeks before moving to this area. No body shops in our area in Washington could help us in time, so I googled a body shop in Champaign and came across 5D. I gave them a call and Penny was the one who answered. She was amazing! She made me feel so much better about the situation. Just an all around fantastic woman. We drove our car all the way here and they had all the parts ordered and everything needed to fix my car by the time we got here. Brian was also very knowledgeable and kind and so helpful. Everyone we talked to at this business was just amazing. I cannot recommend them enough. Thank you for everything you guys do! Such fantastic work.

AR
Review №6

I took my jeep to Brian to rust proof my frame. He took the job when others wouldnt. He is professional and did an awesome job. He truly takes pride in his work and makes sure the customer is pleased with the product. I recommend 5th Dimension.

Au
Review №7

I recently had to have some accident damage repaired. I knew right away where I was going to go. Brian and his team are top notch. They had my vehicle back to me in no time. Its like it never happened. I will continue to use Fifth Dimension for all of my vehicular needs.

Ga
Review №8

Everyone that works there is extremely nice. From the moment I dropped of my car off to me picking it up, they took care of everything including calling my insurance to adjust the estimate and even called Enterprise to get me a ride to get my rental! The quality of the work is perfect as well. They made sure that I knew that if there was any issues to get a hold of them.

Ka
Review №9

I was in an accident recently and I was recommended to go to Fifth Dimension. This was the best decision I ever made. The process of being in an accident is nothing but a pain in the neck. The people at Fifth Dimension made the whole situation a world of a difference. Every single person I talked to was so kind and professional. If I did not understand what was going on they took the time to kindly explain it rather than acting annoyed for bothering them with stupid questions. I do not have enough kind words to say about this company. The work they did was quality work. It took a bit longer than I expected but that is expected everywhere amongst a pandemic. They apologized profusely about it taking longer than expected and that means more than they know.

To
Review №10

I was referred to Fifth Dimension when I wanted a lift for my Jeep. From the first conversation Brian was very polite and easy to work with. I had several questions about all of the appropriate parts to order, which parts work best with each other, etc. On the day of the install I forgot to purchase something, and before I could even call around to find it, Brian had found it and brought it to the shop so he could continue with the install. This experience was amazing and I recommend anyone looking for this type of work to contact Brian!

Fe
Review №11

There is nothing nice about being involved in an accident. The repair shop I have patronized faithfully for the last several years closed, and I was SUPER skeptical about going somewhere unfamiliar. Not only did 5D squeeze me in for a same-day estimate (and got my damaged trunk to close while I waited) but the customer service I received was second to none. I ended up hugging Brian before I left! Needless to say, Fifth Dimension has a new loyal customer!

Ja
Review №12

Best place to get your car dents fixed! Every staff member I spoke to during my time were magnificant. Brian was spectacular, he reached out to me at every step and helped me rent a car, talk with my insurance, and would call me to provide me updates. I went in to get help on such a short notice and they were able to fix my dents and my back light before I left Champaign. They are the friendliest and I really appreciated how helpful they were. They went far and beyond to provide the best service and I am glad I went there.

Ke
Review №13

They are friendly and very profeesional. I have never had such a great experience. I will be back and will be recommending to all my friends and family

Sh
Review №14

Brian and his team at Urbana took great care of my Camry HybridMy Hybrid system warning light came on. With in 4 hours of dropping my unscheduled car off they fixed the problem and for a fair priceMy car runs great again. Thanks 5D

M
Review №15

5th Dimension provides excellent service. Brian and his staff are friendly and honest. I have used them for years and will continue to do so.

Mi
Review №16

I was in the market to fix a HUGE dent in my car door when this body shop was recommended to me by my dealership. The pictures below speak for themselves: this body shop did a phenomenal job. The door looks brand new, and the manager, Brian, was friendly and accommodating. As a young person filing my first claim for auto damage, I was clueless when it came to collaborating with my insurance company, but Brian walked me through the process and explained everything in understandable terms. I highly recommend this body shop!

Li
Review №17

They were all so amazing! My car looked better than it did when I bought it from the dealership

So
Review №18

Hail damage repair was repaired beautifully on my new Dodge Ram. I have 40 years in auto body repair and 11 years as an Insurance Adjuster. Very satisfied with the service and Brian Reynolds. Highly recommend this shop.

De
Review №19

Highly recommend 5th Dimension in Urbana! Very quick estimate & worked with my insurance. Every person I talked to was so kind & helpful. Thank you so much for the outstanding service!

Le
Review №20

Brian Reynolds and the crew at 5D in Urbana are amazing! Regularly bring MZ PEARL for routine maintenance and they are always friendly and efficient, and most importantly, trustworthy! Wont take my baby anywhere else!

Em
Review №21

Brian fixed my trucks side panel on the spot, was fast, and super friendly about it! Will definitely come back!

An
Review №22

I have used 5th Dimension a number of times. Most recently I had an intake manifold that I had to get blasted for a project I was working on. I talked to Brian and he said he could get it done. I had the manifold back in less than 24 hours. Great work and will continue going to them for my auto repair needs.

Fr
Review №23

Im having my truck fixed there I hope they do a good job????

Br
Review №24

Brian and Cayla absolutely went above and beyond to help me through the process for getting my Grand Cherokee fixed after the hail storm. Their process for letting me know what was happening from the time I scheduled my first appointment to getting my vehicle back from them was second to none. Amazing work, nobody would ever guess that my Jeep had so much damage done to it. The guys in the shop did a fantastic job in all of the work that it needed. I would recommend them 1000X over to anyone that would ask. Again, thank you Brian and Cayla for taking care of everything and getting me back into my ride!!!

Ta
Review №25

Safety of your car is the top of their concerns.Had an alignment done on my2012 car, and it feels like a like Im driving a new car. Highly recommend there services

Si
Review №26

Brian and his team are great at what they do! They go above and beyond to provide great service and make their customers feel at ease. I bashed in my tail light and they were able to find me a replacement and fix it in a timely manner. They thoroughly explained all the costs and the process for fixing it. You can tell everyone there enjoys what they do!

Sh
Review №27

Brian and his team are very particular and very good at making something old look brand new again! We were very impressed with everything they did to correct all the dents and mishaps on our vehicle. They went above and beyond to make us very pleased with the outcome. Very grateful for everything! Thanks Fifth Dimension!

Mi
Review №28

First-rate place. Ive entrusted a Porsche and a Shelby GT350 to them, without any reservations. Great service from the estimate to pickup, and the end product is flawless.

Ab
Review №29

I had extensive work that needed to be done to the electrical settings in my car and Brian and Cayla were nothing short of pleasant, kind, and helpful to work with. Brian was efficient and went out of his way to polish my vehicle without me asking or charging. High quality people and work done! 10/10 recommend.

Mi
Review №30

First of all, how is it possible this business only has a 4.9 rating? I think the rating should be a minimum 5.1 out of 5. I recently had my car repaired. Had a new bumper put on. Took longer than expected, but the part I needed was harder to get. This was out of their control. Car looked great. Paint match was perfect, and looked new. I had an oil change done again, and it was done perfectly. No problem getting fit into a schedule. I had a fog light that was not working. I bought some bulbs and was given the wrong bulbs. Brian went out and got the right bulbs for me. The bird poop was even cleaned from my windshield when I picked up my car. Again went out of their way when they didnt have to. Customers definitely are a priority at 5th dimension. Only complaint I had was I couldnt use the viper when my car was down. Maybe next time lol. I highly recommend 5th dimension to anyone who has body work, or general maintenance needed done. Ive known Brian for a while now, and has always been friendly, professional, helpful, caring and just simply put, a good person.

Dr
Review №31

I had a rust spot on my SRT8 Chrysler 300 and set up an appointment, let them take their time, and they corrected the dog tail rust spot where it doesn’t even look like anything was done! Completely OEM repair and can’t even notice the new paint added! And I had a few soap stains on the hood on my car (from my first detail) and they took care of it even when I never mentioned it, and made my car amazing!!! Perfect quality and perfect customer service, honestly I’ve never seen the car this good before!I 100% will say if you need an body repair or anything, they know what’s up!

Pe
Review №32

I have alot of passion about collision repair so when my own vehicle was hit I wanted it in the best shop. Fifth Dimension Collision Repair in Champaign and Urbana are the best! Brian, Cayla, Danielle, Ben, Danny, Eric, and Josh at the Urbana location were Top Notch from start to finish.I was able to leave it in thier hands put my mind on the other things I had to do after the accident. My GMC looks beautiful inside and out.Thank you so very much for helping me to rest easy and now to drive easy🧡

Ba
Review №33

These folks Are some of the best folks I have met. They have a complete customer focused experience with dealing with your vehicle. Damn fine job

Ro
Review №34

Like most everybody in the area I had fairly extensive hail damage. This shop got me in next day for an estimate and once everything was approved through insurance my car was in the shop within a few days. Repairs were completed faster than expected. Everyone I dealt with in the shop was very friendly and helpful (looking at you Cayla and Brian). They even detailed my interior! Highly recommended!!

Ro
Review №35

After researching many auto body shops, I chose 5th Dimension in Urbana because of the excellent reviews. My car needed a new rear bumper caused by a non-attentive driver. The estimate to install a new bumper and paint was reasonable and the non-attentive drivers insurance covered it. Brian Reynolds assured me that my car would look as good as new. After a one day time of repair, I was not disappointed. It looked perfect, like nothing had happened. I appreciated the friendly atmosphere of the staff and can say positively that I would recommend 5th Dimension auto repair services to anyone.

An
Review №36

I have a 1965 Mustang convertible that Brian Reynolds and his team have helped me with on two separate occasions. First he sorted out the cars wiring, after I tried to do it myself. He did a fantastic job getting the car running after sitting for 8 years in my garage. Today I just picked it up from having the transmission swapped out. His team at 5th Dimension Urbana was always in contact and quick to solve any of the issues that come with an antique car. I drove it home today and it ran and shifted beautifully. I highly recommend Brian Reynolds and his 5th Dimension team if you have any work your car needs.

Ch
Review №37

Very professional, nice people. Did a perfect job fixing my fender bender. Would highly recommend them.

Pa
Review №38

Outstanding service, very customer oriented, and kept us informed along the way as the repairs progressed. Highly recommended, 5+ stars for Brian and his staff!!

Ja
Review №39

Worked with Brian Reynolds on a customers claim that had gone wrong. 5th Dimension and Brian went out of their way to satisfy my customer that had a bad experience with another repair facility. I will be sending all of my customers to Brian from this point on. Janie at Farmers Insurance in Mahomet.

Ga
Review №40

Very transparent and quick. You wont be dissatisfied here.

Da
Review №41

I used Fifth Dimension in Urbana for hail damage repair on our two cars. They had room in their calendar to schedule our repairs months before our insurance-suggested option, were very proactive regarding communication/updates, performed work on and even ahead of schedule, and did a fantastic job.An example of their attention to detail: one car had its check engine light on when the car was delivered. Fifth Dimension took the time/effort to check the codes, verify some sensor readings, and even did research on some repair forums to make sure there wasnt a serious issue... all to ensure a trouble-free delivery. I expect this will save me (or at least expedite) a trip to the dealer for additional service.Highly recommended.

Re
Review №42

Brian runs the shop fairly and with high standards. They did excellent work to replace my bumper and they were all very easy and friendly to work with.

Ri
Review №43

Brian and his team are my choice for all mechanic work on our (3) vehicles. His attention to customers concerns is a trust building attribute. He is a superior mechanic due to his experience over many years. He takes care to get things right by going beyond just dealing with the problem you state the vehicle has. He and his team will go over every customers vehicle to insure all systems and assemblies are in the best condition to yield road ability. He has our trust as an honest, thorough professional. I have never been surprised on cost quoted. Best shop I have ever taken a vehicle to in 60 years!

An
Review №44

Very friendly! They did a wonderful job, I highly recommend them if your vehicle needs any body work, they definitely went above and beyond and did a great job!! Thank you to everyone involved!

Br
Review №45

We had a hail storm in July. My truck had 37 dents I could see and my mothers car had somewhere close to the same. Took both down to get estimates for insurance. They were able get on top of it and take care of handling the insurance for us. Took 3 days total to get my truck back, and a little longer for the car because of insurance being a pain. However, when we got the truck and car back, they bot looked awesome like nothing had ever happened to them. This is the 3 times Ive used Fifth Dimension. One was to fix damage on a Grand Prix I had that was backed into and couldnt tell anything had happen. The second time was to repaint the front of a Nissan Rogue again top notch job. While Im in Champaign - Urbana, this the only company Ill trust with my cars for body work..... Thanks Fifth Dimension team!

Da
Review №46

They were great with staying connected with me while parts came in and keeping me updated on where they were in the process. My car was a brand new 2020, had excessive damage and like most insurance companies wanting the repair shops to cut corners to lower the prices this company will go to bat for you to make sure your getting the top of line parts to put back on. They definitely have your interest as number one priority, and their attention to detail for perfection is out of this world!! My car still looks as good as new and still rides as if nothing ever happened. Absolutely no complaints, I highly recommend them.

Bl
Review №47

Our family historically works on our own vehicles. The distrust for Mechanics runs deep. Only place any of us trusted was Beaumount.But that changed after a botched break job that received no attention other then a test drive (again) by the one who did the botched job. Turned away, it damaged the rotors (unusual for them.. I admit..).Time was limited. No useable garage. Someone mentioned Fifth Dimension had an auto service center. I know of the company from having custom paint jobs done and other body work done (great crew). Someone who also trusts nobody with their stuff behind closed doors said I could trust these guys.He was right. They fixed everything. Nothing broke 5min after leaving. They were just nice to talk to. Explained things in a very human way. Everyone was just really nice. Thats helpful.Did everything as expected and did it right.So this is where Im going in the future if I need someone more equipped/expeirenced then me.I was even told, You drive the car more then we do. So if you say something does not feel right after we service it, you are the one who would know. We are not going to turn you away. We will solve it.How it should be. So listen, its tough to trust when dopes ruin it for the good guys.You can trust Fifth Dimension.

Yi
Review №48

I went to this place to fix my cars hail dent. The experience is good. They always keep in touch, calling me frequently for any updates. The car was fixed quicker than I expected. They also did good cleaning for my car. I also want to thank Geico, without the insurance, I cant afford the expense. 😅

Ke
Review №49

I had a beyond exceptional experience from estimate to the work. I was very stressed out and they were very understanding and accommodating. Everyone I dealt with was also masked at all times which meant a lot. This is my second 5 star experience with Fifth Dimension. I also watched them helping a customer with hail damage as well as communicate on behalf of another customer with their insurance company. It has been some of the best service I have ever had.

Ri
Review №50

My new truck was damaged by hail before I made my first payment. To say I was sick about this would be an understatement. I decided to trust 5th Dimension with my repairs based on their reputation for quality. Im happy to say my truck looks as good as the day I bought it. Great customer service, outstanding quality, I couldnt be more pleased.

St
Review №51

Best body shop in town very pleased with work and service

Le
Review №52

Very fast and professional works

An
Review №53

I absolutely LOVED my experience that I had with Brian and Michelle at the urbana location! They were sweet, thoughtful, and caring but most importantly professional! Brian had my car looking just as promised and completely diminished the problem I was having with my trunk. I hope I never will have to but since accidents happen I will refer all my family and friends to Brian and his AMAZING team!!!

Me
Review №54

I have had repair done at Fifth Dimension in Urbana on several of my cars and my childrens cars. From oil changes and tire rotations all the way to complete front end work and even body work. Brian and the amazing staff has always been easy and wonderful to work with. They were great with working around our schedules and getting us in and out in a very timely manner. I would highly recommend taking your vehicle to Fifth Dimension in Urbana for all you automotive needs.

Mi
Review №55

I needed some work done fairly quickly. I was told the shop was backed up with hail damage repairs for a while. I was still fit in the schedule. I was very impressed with the timeliness and the exceptional work done. I used to go to the dealership, but Brian saves me much money. I also used to go to other auto shops for regular maintenance, but I leave their places wondering if the work was done right. I dont have that thought when I leave my vehicle with Brian. I pick it up knowing everything is right. I know the works done right and the materials that are used are of quality. I would trust Brian with my million dollar car if I had one. Theres only one place to go now for minor services. I dont know what Ill do if I need major work, but with 5th deminsions regular maintenance, hopefully thatll never be needed. Great business, Great workers, Great service, just plain GREAT EVERYTHING!!!!!!!!

Ta
Review №56

I loved working with Brian and Mary Jo. They were kind and efficient and they LISTENED to what I did and did not want done. They never told me, Oh well, insurance will pay for it as did a representative of another company like we dont all pay for insurance. The work done was excellent and was done faster than expected. I am very pleased with the results.

Jo
Review №57

Honest/ProfessionalWas very impressed with the service I received. Very straightforward diagnosis and recommended list of repairs as well as things to watch for as they were showing wear. Pricing is reasonable and the shop is very clean.

Mi
Review №58

5D is my go to shop. Very personal, professional, and high quality of work. Definitely a gem to Urbana.! Go see Brian and you won’t be disappointed.!

Br
Review №59

Extremely helpful and friendly. First time having to get my car checked for issues and they helped make the experience a lot less stressful than it already was.

Ma
Review №60

Fifth dimension did an amazing job on my car!!! Everyone was friendly!! Bryan was honest with me about cost seeing that this was an out of pocket expense. I’d DEFINITELY recommend and refer to everyone!!

Ha
Review №61

Got my truck repaired and looking its best to maximize my trade in value. Would highly recommend 5th Dimension for any body work needed to keep your vehicle looking its best.

Br
Review №62

Fantastic people, all very friendly and make you feel like they care about you and your vehicle. Work done very fast and at a very great price, cant imagine a better experience.

Sh
Review №63

Professional, knowledgeable, helpful, friendly and courteous people right down to the office staff. Top notch operation.

La
Review №64

Im just so Happy I have air in my truck again!!!! I appreciate the informative call to tell me what was going on before just fixing the problem, and having it done in a timely manner.

Ja
Review №65

Great customer service and an awesome company to work with! Oh, and the car looks great too. 😀

Lo
Review №66

Im updating this review after another EXCELLENT job by Fifth Dimension Collision on Perkins Road, Urbana, IL. Our Subaru Impreza was slid into while sitting in a parking lot recently and had damage to the passengers side front. The folks at Fifth Dimension are super to work with in every way. Cayla did a great job working with the insurance company to relieve any stress for us. Brian and Scott were great to work with as well. These folks do quality work, they stand behind it and they make sure they get it right. We hope not to need their services again soon, but if we do need repair, they will be our go to spot. Highly recommend this business!First, be clear -- this is the Perkins Road, Urbana location! They did an EXCELLENT job repairing my sisters car after a deer ran into it a couple of weeks ago. They were thorough, quick, and very pleasant to work with. We would definitely recommend them!!

Mi
Review №67

They have been amazing with everything from oil changes to getting new wheels and tires. :)

Al
Review №68

Ive taken my car to Fifth Dimension in Urbana for two different issues in the past couple of months, and both times, theyve been extremely helpful. The first time, Brian even came across town to where my car was parked to diagnose the problem since there was some question about whether or not it was safe to drive. He was knowledgeable and upfront about the work that would need to be done and how much it would cost. I was really grateful to have all the facts before making a decision about the repair. The second time, there was a problem (unrelated to the first repair) the day before I was scheduled to go out of town. The folks at Fifth Dimension got my car in right away and had it repaired and ready to go by the time I needed it the next day. Their customer service is great, and Ive been thankful for all of the help Ive received!

Ka
Review №69

Brian and his team were amazing to work with and went above and beyond my expectations!! They did an amazing job on my body damage after I was involved in an accident!!

Na
Review №70

Repaired convertible top opening/closing

Ja
Review №71

Great customer service, very friendly, identified the problem with my vehicle and got it repaired in a very timely manner. Brian and his team are are very professional.

Ge
Review №72

Super friendly, highest quality, fast, and efficient.

土豆
Review №73

Professional servicequality work

Am
Review №74

They are awesome to work with

Ma
Review №75

I cannot speak highly enough of this shop! When a fender bender took off my bumper, and shops around town were booked through the next month, David and the crew at Fifth Dimension in Urbana worked to squeeze me in and got my car back to me within days. So grateful, and impressed! Not only did they get my car back to me in record time, but they also went above and beyond, and gave my old girl a quick wash and vacuum detail (and I do a lot of fieldwork, there was a LOT of dirt inside and out) AND polished up my blurry headlights. Honest, straightforward, and communicative. Super friendly. And the whole thing cost way less than anticipated!Its not often you see a business on Google with nothing but 5-star reviews, but Fifth Dimension definitely deserves it! If you need body work done in the Champaign-Urbana area, I highly recommend this shop!

Information
23 Photos
75 Comments
5 Rating
  • Address:806 E Perkins Rd, Urbana, IL 61802, United States
  • Site:http://5dcollision.com/
  • Phone:+1 217-954-1953
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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