Dropped tire off at 9:30 am on a Saturday that just needed new valve stem ... attendant said have it done 2 hours if can leave it.I called over 4 hours later and they had not done anything ... So I picked it up went to a walk-in tire shop mid afternoon on that same Saturday and was done within half hour. So disappointing to be ignored at Firestone. Nice facility, polite employee, just not reliable service. Firestone should have be honest and said too busy to get to it up front.

Took my work truck to Firestone as kind of last minute thing. Didnt expect them to have anytime but they got it in right away and took care of it. Super friendly staff that works hard and gets you taken care of quick. I would highly recommend them to anyone.

Needed help.Help immediately to the rescue.BIG Thanks for kind customer careOffice area was clean, air working.Bays were full and still time for me!

Our youth are phenomenal, go team.

Fast service, great quality. Received amazing customer service.

Poor communication, dangerous repair quality, find a local small business to work with.

I took my car in this AM (8:00am) due to Break issues. I’ve had great luck with Firestone in Portland Oregon so I took my car here; I really should not have.They found that the drivers side break caliper had seized which damaged the rotor as well. Zach, the store manager checked for the parts needed and said that I was in luck because they were “on the self”!I had to wait an hour for a ride to work, during which Zach told me that the part was not in Ankeny as they had thought but the parts person knew one was in another town and was extremely confident that they could get it in by noon. I told them that would work and he worked up a quote of about $598.While I was waiting for my ride, Zach then told me that the part would not be in until 2:30. I told him that I would be at work and that this would not be an issue. I was just glad it was getting fixed that day and Zach said he was happy to help.Things changed with a 1:30 phone call from Zach. He told me that they had missed a shipping cut off and that the part would not be in until the next day... I could not understand how you miss a shipping deadline when you know you needed the part before 9:00am..He then grew angry and said that he could not control when Auto Zone shipped parts... this isn’t “on the shelf” or even “in another town” this is having to order a part! If they didn’t have the one part, why lie about it? I’d not have let them work on my car if I knew this, I’d have just taken it down the street to someone who had the part!I then pointed out that I live an hour away and there’s no bus service... I asked if they could help with a rental; which made him even more angry and didn’t help my mood either, especially since all I had done wrong was to put my trust in Firestone!He said he’d just put the bad parts back on the car. Since he had earlier pointed out (using a visual aid) the damage and that it was unsafe... I told him that I didn’t want the bad parts and that if I had to drive with them, I would hold Firestone accountable for any damage to me and my car!I then called Firestone customer service and was told that the area manager Andy Smith would give me a call.It’s now 5pm, 3.5 hours later and still no call and as I am a disabled veteran, I am unable to walk the mile to get my car. I am stranded an hour from home and will be forced to walk in the snow to get my car putting my health and safety on the line.Thank you Firestone, Zach the manager, and Andy Smith.See reviews from Andy Smith below to see his efforts to up their google review rating!

My son was on his way home from college when his car broke down in Urbandale on the day before Thanksgiving. I called this location and they were extremely helpful. They answered many questions from a worried mom with an understanding attitude. I so appreciated their willingness to help a stranded student and get him back on the road.

I’ve gone to Firestone for years and always have appreciated the helpful and knowledgeable staff, although they always seemed to recommend something new each time I visited, but I recognized they made money off of sales and appreciated their recommendations, so I took that in stride.I never felt the need to add a review but my last two experiences here were so terrible, I don’t think I’ll ever be going back. After a routine oil change, I immediately noticed my car sounded and rode differently, especially when accelerating. I called back a few days later, letting them know what’s been going on.I ended up taking time off of work to have my car looked at, and I met with the mechanic, even driving with her in the car and pointing out the noises and how rough my car was driving. My car was there for over 3 hours and in the end she insisted that it was normal and everything was fine.A few days later my car died on the interstate and I ended up taking it to another shop. They opened up my hood and immediately noticed that my air box was not latched shut and a filter was missing, which led to the issues I was experiencing. It took them literally less than 5 minutes to notice and fix the issue and they indicated that the mechanics at Firestone didnt even open my hood, because they’d have seen it right away.I admittedly don’t know much about cars or repairs, but I had trusted Firestone to tell me what I needed to know. They were in a hurry to rush me out of there, and didn’t even take the time to open the hood of my car, when it ended up being such a simple fix. Their carelessness caused me hours of wasted time, PTO, and my car breaking down on the interstate - which led to a whole bunch of other fun issues. Totally avoidable, and totally ridiculous.Best of all, when I called them to let them know about this, the line went dead immediately after I explained why I was calling 😂 so if you don’t know much about cars and are looking for someone to trust with yours, I’d recommend looking elsewhere. Mistakes happen and can’t always be avoided, but carelessness definitely can be.

Zach and his crew are top notch. Highly recommend Urbandale location.

I am new to the area, and I had bought two new tires in the past month from firestone, both of which went flat (through no fault of their own). I called, they got my car in, and fixed both of them, no charge. They went above and beyond what I would have expected from a chain auto repair shop, and have earned my trust for more costly repairs going forward.

The only place I take my cars for service and have for years. Great service and they are quick. I always appreciate them fitting me into their schedule.

Great knowledgeable people and quick service

Everyone is very friendly & professional. They only fix what you want fixed & are always pretty close to the estimated time that it takes to do the work. They gave me $40.00 off for using my Firestone Card. You also get 0 interest for 6 months on the Firestone Card for anything $150.00 or more.

Absolutely stellar customer service! On my way to a doctor appointment, I got a flat coming off the expressway. I did a search for tire repair shop and they were 1/2 mile away. I drove there slowly and upon entering, told them my situation of trying to get to my appointment. The guy Cody, checked me in, got me set up to have my tire swapped out and grabbed his car and took me to my appointment. He then came back and grabbed me when I was done. So, kudos to Cody and the rest of the Firestone crew for showing what true customer service is all about!!

2 tires bought. Took 1 hour. Both were balanced and aired up correctly. I still think tires in general cost more than theyre worth.

Excellent Service! I had a Tahoe with a completely dead battery. They were able to get me in today with only a couple hours notice. Only 20 minutes of waiting and I was on my way with a brand new installed battery! Thanks so much!

The entire team at this Firestone is always friendly and helpful. We just got new tires there, but have also called needing repairs on short notice and they provide trustworthy advice and get the job done quickly. Definitely recommend going there!

This Firestone location has always exceeded my expectations. Cody and Aaron are great to work with. They always get our cars in timely and discuss all repair options.

I got delayed for two and half hours. Got charged for wrong service wheel alignment vs wheel balance. What brought me in didnt get fixed, wanted me to purchase tire while mine is new jut got a rubber patch. Came out with same problem minus $65 in my account. Very very disappointed.

Excellent service. The technicians are knowledgeable, patient, and will always tell you what is wrong BEFORE performing service on your vehicle.

Took our sons car in on Sunday morning to get it checked out.it was making a different noose when running the air conditionerThey did a complete car inspection and found it was an auxiliary fan that was a little loud but still working properly. The technician spent a good 40 min going over the car all for just $24. Money well spent for peace of mind to know that the car is safe to make the trip back to Iowa CityThey got us right in and the staff were very helpful and friendly. I will be back for sureThank you for your help.

The negative reviews for this location are from folks who do not have an understanding of running a (smaller) business. This is a VERY well managed establishment that truly cares about their customers. If you need professional work done on your vehicle, you can trust these fellas. I drove 40 miles today to get two new tires and I will be back. Outstanding service!

Had to bring my SUV in ASAP for a blown AC compressor, mind you I’m from Maine traveling through to Colorado and they took me in immediately had my car finished in 2 1/2 hours and gave me a discount ! Awesome customer service, very friendly and professional. Thank you Aaron and the man who serviced my car.

This place is pretty good. Great place to get tires and brakes done. The employees have always been pleasant and helpful.So as far as a place to get basic car care service. I would definitely recommend these guys. Firestone are good tires and I like that we make Firestone tires right here in Des Moines Iowa.

By far the worst place to take any of your vehicles! Ive been going to Firestone for the last couple of years and all they do is break parts on your cars and harass you to get additional services you dont need. The last straw was when they did a transmission flush just last month (December 2017) and my car died every day after they touched it. I took my car back to the incompetent people at Firestone and they couldnt figure it out why it was dying. They told me everything was fine, and had I took their word I would have ruined my whole transmission. I took my car to the dealer where they found I was short over 2 Quarts of transmission fluid!!! Hence the reason my car was dying. Now Im out hundreds because of the incompetent people at this place. All they offered was to pay me back for the dealer to fix it. How about the money Im out for renting a car because you guys couldnt figure anything out!?! Mine and my kids safety were at jeopardy because of this place!!! Stay far away from this place or be prepared to pay extra on stuff you dont need.

Fast friendly service, its what Ive come to expect and get. Called at 1pm on a Saturday for an oil change, the lady was very accommodating and able to get me in at 2pm. There were done and out by 3pm. Theyve serviced all my vehicles at least once, not once have I been disappointed.

These people saved my life. I called 40 minutes before closing. Im from out of town and I discovered my back tires were balding. They took me anyway knowing that they would have to work on my car after closing time. They were fast, informative, and extremely nice. Thank you guys!!!

Pleasant experience

I took a tire in for a repair. I dropped it off and before I was home I was called about the condition of my tire. It had a slice so they were unable to repair it. I told them that was fine and I would bring in another tire for them to mount. They said it was against DOT regulations to mount a used tire. So I said I would be in to pick up my tire since it was outrageous that they would not mount a used tire. With it being Saturday afternoon and nobody else was open so unfortunately I purchased a new tire. Upon checkout I confirmed that they could not mount a used tire per DOT regulations, it came to light that this was THEIR policy. I will never give a dime to Firestone again and will actively steer consumers away. This is purely a ploy to make more on new tire sales.

Helpful staff, was able to drop car off since I was nearby for next day pickup.

Is there a negative stars I can give this place. I took a tire there for repair that had a nail in it. After keeping it for a day they told me they could not repair it because of a previous repair that was done incorrectly???! They recommended a new tire. There was very little communication and they would not show me where the previous repair had damaged the tire. I took it to a local shop in Grimes Iowa and it was repaired for 15.00 bucks Good as new. No evidence of this so called previous repair Do not go there!

Daughter took car in for an oil change. Next day oil leaking all over our brand new driveway. They fixed the issue but tried to tell me in needed additional work after that and wanted to charge me for it. (But would give me a good deal) Why wasnt the issue discovered when it was there the day before?

Excellent!! Got a screw in my tires. Didnt need to be fixed but they took the screw and aired up my tires and didnt charge me anything. Very impressed!

I would like to share my experience with the Urbandale Firestone Store. Clearly, they are busy and doing lots of things right. They have lots of business and Im sure my experience is because of just that. I dropped off a flat tire with this store on Sunday. My husband had put on my spare tire. I had an appointment at 10:30 am Monday morning to just replace the spare with the fixed flat. After waiting with my 3yr old and infant for 45 minutes, I asked if it would be much longer. The store clerk was very friendly. Actually, he handled it the best he could. They were not going to get to my tire anytime soon. I asked if it could be completed in the next 20min. They were not able to do that. So, here I am, 50 min into my appointment and they were unable to get my tire switched out. Honestly, all Firestone needed to say was that they were too busy to change it out or not schedule me to come in! It was a huge waste of time. I left with a fixed tire and my spare still on my van. Please be honest with your customers. They will appreciate that much more than anything else. You are busy and thats fantastic. Just dont over book so much that you cant take care of what you have.

After going several other places for tires, i decided we would never go anywhere but this firestone. The guys that work here are amazing. Always willing to help, they have a nice clean waiting room with toys for little one and coffee for adults.

Could actually fit my lowered car on their lift

Dont bother purchasing tires here if the free rotation program is important to you. Even when Ive made an appointment to get the tires rotated, it takes an hour or more just to get it in the garage. The waiting area is pretty comfortable and the bathroom is always clean but I guess thats necessary given the amount of time youre going to be there.

Poor mechanical abilities and a manager who knows how to scam people.Took my suv in for AC problems, first they charged it and it lasted two days and went out again.This time they found a $700 compressor problem and replaced compressor, 2 weeks later it went out again.This time they found a $400 valve that was clogged and also needed a flush and fill. Took over 24 hours to do this last repair.2 days later ac is out again?Talked with manager and he isnt so friendly anymore, but would like another shot at throwing another part at vehicle. I believe i have been very patient with these incompetents but have to draw the line at cashing in my retirement to get repairs completed.I have an email in to BIGGER boss but dont have much hope!!BOYCOTT FIRESTONE!!Update; Talked with district manager and he was helpful. They refunded my money for 3 visits and i have received check. While I will not be considering Firestone for setvoces in future I would still recommend NOT going to Urbandale location for any services!!!

Terrible customer service. Always trying to upsell and will never listen to your problems. PS: Your car is probably fine, they just want to sell you stuff you dont need.

Great service, in and out, fixed the problem. On a long road trip, its great to find good quick service. Greatly appreciated. Had bad miss on motor, turned out to be plugs an coil.fair price good service. Thanks

HORRIBLE CUSTOMER SERVICE! We have been utilizing this location since its opening due to its convenience and the trust we had for the Firestone brand. We recently brought our truck in for a fix and were charged for an alignment, which was fine as it should have been done as part of the rack and pinion we had replaced...Only to find that the alignment, which was perfectly FINE before we dropped it off is now WAY off - the steering wheel is vertical!THEY REFUSE TO FIX THE MISALIGNMENT THEY CAUSED UNTIL WE BUY TIRES FROM THEM, stating it is the tires we have, the same tires that were on it prior to their service when the alignment was fine.I am disgusted that they would cause harm to a customers vehicle in order to get tire sales....

Always willing to help.

They were very helpful with a situation that was made by another establishment. They got me in as quickly as possible and rectified the problem. :-)

If youre not in a hurry go here. I use to change tires and could do a set of 4 mounted, balanced and out the door in less then 20 minutes. It took these guys over and hour to change two of my tires. I would have been quicker with two screw drivers and a bike pump.

Stopped in at 4:35pm on a Sunday with a flat. They close at 5pm. Fixed and out the door by 5:15pm. Cant thank then enough for straying late and getting us back on the road.

This is my go to oil service. They make mistakes now and then, but always fix it when they do! Thats good service.

Competitive prices great customer service

Good service. Nice people. Got tires on my truck reasonable price.

This location in Urbandale is horrible! The customer service is very rude! One of the girls that work there as their receptionist is beyond rude! I asked a simple question and she interrupted me and just rudely said ‘no.’ Turns out she was lying just to get me off the phone. She also told me I should just go fix my own car, what the hell! I would have zero stars, but the managers there are very nice. They need to work on their customer service, sense that is the first impression of the whole shop.

Happily Help for Some Weary TravellersWe were traveling back home to Wisconsin from a week visiting family in Wyoming and found our drivers side front tire was wobbling very badly. We just happened to pull off the exit that had this Firestone location. Some lugs were loose. After asking for help, the attendant happily brought out a torque wrench and made sure all the tires were ok.I offered $5 for his time but he refused and was just happy to help. Although I didnt buy tires, it was a relief to get help for the weary travelers that we needed.

We took our Chevy Colorado in to have the brakes checked as they were squealing. The technicians found no problems, but cleaned the brakes and said to bring it back when the brakes need to be replaced. Very helpful and professional with their work and follow up.

Took my grandsons truck out to have 4 new tires and a oil change done.They said would be done in hour and 1/2. Four hours later the truckwas finally done. They said they lost a part, which was on the tiresthey took off and they finally realized that. This is not the first timethat this has happen to my family taking vehicles out their to have newtires put on and never done when they say always 4 to 5 hours later.Service is terrible and the people out front are not the smartest either.Need to take my business some place else.

My vehicles low tire light was on for 3 of my tires this morning. I stopped at two gas stations to try and air them up, however, one air pump was broken and the other was frozen. At this point Im practically in tears knowing I was going to be late to the office. Not to mention that I had mud and snow all over my dress pants. I looked directly next door to the gas station and saw the Firestone Complete Auto Care on NW Urbandale drive. I walked in and was immediately greeted by the service manager, Garrett. He could see my distress....... Within minutes, Garrett got me into the shop and aired up all of my tires. I didnt even have to get out of my car. Thank you! Thank you! Thank you Garrett! I cant say enough good things about you and your staff. You guys are the BEST!

Exceeded my expectations with price, timing and most of all customer service. Mark was exceptional. I would highly recommend.

As expected. It went fine working with them.

Unbelievably POOR service! I had an issue with lug nuts left loose on the front of my Honda. GOOD THING I was driving and not my wife. I contacted the store manager and left him a message after I found out. When he called back I missed his call. I did call him back but never heard from him again. What is worse I contacted customer service for Firestone/Bridgestone and they told me twice that a regional manager would call. I waited...and waited...no call. THEN after that person didnt call I was told that someone from the corporate office would call. I am STILL waiting for that call and its been almost a month later now! Obviously this company doesnt care one bit about their customers safety and/or their satisfaction! SHOCKING how a retail business can operate this way. This is the first time I have EVER posted an unfavorable review on ANYONE online and I dont feel the least bit sorry for doing so here. I sincerely hope if others have experienced this service I would encourage you to do the same. They had plenty of opportunities to reach out to me. They have my address, my email and my phone number!Furthermore, If I could give them a NEGATIVE star on this review I sure would do so. You got one star ONLY because it wouldnt let me post without selecting one. If asked where I would take my auto for service like this in the future I will say anywhere BUT a Firestone Service Center.All they had to do a month ago was to call back!

Got a fair price and excellent customer service! Cant ask for more!

The manager, Andrew, was first rate helpful and also worried about the mechanics while the heat was at 100. That kind of worry towards the employees meant a lot to me. It makes me want to do more business with this establishment.

My wife had a power steering problem and was able to drive her car to this shop, the mechanic was professional, courtious and explained that a hose to her power steering box had come loose and in turn expelled all the fluid in the reservoir. He replaced the hose, the clamp and refilled the reservoir. She thanked him, asked what the cost was and was told there was no charge. Thank you to the mechanic and management for taking care of her situation and ensuring that she got back on the road safely.

Promised Id be out of there in under an hour and they kept their promise. Only thing I wish they would have done is give me a quick rundown of what was completed. Friendly.

Took in a 2011 Dodge 1500 to have a tire sensor replaced, first was told they quoted the wrong price ( was $150.00 more than quote) then after waiting two hours I was told that the “new” tire sensor did not work, they could not get it programmed. The guy was rude but said we are not going to charge you because the tire sensor cannot be programmed. I asked if the new sensor itself could be bad?, was told no because it’s new!!! What’s the problem your getting a new tire sensor at no charge? Well I took my truck to Aamco on Douglas and they found a defective tire sensor, took about 20 minutes once they ordered a sensor from the dealer. Oh and it only cost half of what Firestone wanted to charge me. Horrible experience !

On our way home to Wisconsin, we had a radiator crack on our 1984 Chevy Van at the gas station next door. Drove it the 100 ft to the service center. They located a radiator, and had it fixed, and us back on the road in 3 hours! They were friendly lifesavers!

Good service and easy scheduling online.

Apparently it takes 3 and a half hrs to get tires put on. Then still have to wait for an alignment. When you have an appointment

Always have a great experience. They go out of their way to help me every time!

The only reason they get 1 star from me is because 0 stars isnt an option. My kids car broke down near here, with classic signs of a stuck thermostat. No big deal. Even at a mechanic, should only be $120 or so. But I think they saw my kids a girl, with out of state plates, and tried to take her for a ride. After she called me and told me they wanted $650 to do it, I talked to the guy myself. Tried pushing a water pump and complete coolant flush on me. For a 23 year old car with 190K miles on it. After 5 minutes of arguing over the merits of everything, I finally gave up. Went and spent $40 on parts and supplies, and drove the 3 hours to change the thermostat myself. Problem solved.These guys are well trained in the art of up-selling. And theyre crooks. Take your business elsewhere.

Nice and honest guys and decent prices.

Too bad they pushed UPSELLING at the cost of honesty with my MECHANIC husband this past week regarding a potential set of tires.....and an UNNECESSARY alignment. As a regular customer of some time with this location, I am VERY disappointed in that they pushed so hard as to PISS someone off, especially an experienced mechanic.

Honest service, excellent price.

I had appointments for two vehicles here today. First vehicle was just for an oil change and that went just fine.The second was for another vehicle that needed an oil change/new tires/ and potentially a new muffler.They did the oil change and put on new tires and even called me up about doing an alignment adjustment which was fine. However I realized they hadnt mentioned anything about the muffler. So I called back to see on it, and was told they hadnt put any notes on the ticket about it so hed look at it.Needless to say they never did. I asked them once over the phone when I was scheduling the appointment, once in person when bringing the car in, and a third time after they asked about the alignment, and they never did.Furthermore at the sametime they said they would look, they let me know they may not be able to replace it if welding was involved.Im not sure how they can call themselves complete auto care when they dont really do mufflers.

I had a wheel bearing/hub assembly replaced and the brake caliper bolts never got tightened properly or to the recommended torque specs, causing a bolt to fall out, which caused the brake caliper to slip off and wedge in the wheel while driving down the interstate. Luckily, no one got hurt but a very scary incident!

Went in today, on my lunch, due to a service light and an abs light that came on late last night. I was hoping to get it ran through a code reader to confirm my suspicions of a faulty ABS sensor. All of which takes 2 minutes. The staff member Alex was very rude in not greeting me when I came in to the store or acknowledging me as I stood there. At the time it looked as though he was finishing a ticket and informing the owner of the vehicle.In the 10 minutes that I stood there three employees that walked by me and said nothing nor offered to help. When Alex was finally through stapling all his papers and typing on the computer he finally decided to look up and acknowledge me. I asked to have a reader hooked up and was told that there was no one who could do it. (I can do it so please dont tell me Alex could not step outside and hook the reader up) He did not offer to schedule at time to do this or offer an alternative solution he just went back to shuffling papers.I have been a firestone customer for longer than I can remember my father used to work for them. Over the last few years this company has done nothing but lose integrity. There is no customer service and shabby work.I read a quote on the wall about honesty today while waiting for someone to help me and laughed out loud due to the fact that the last firestone I went into tried to tell me my water pump was going out but when I got a second look there were no over heating issues or noticeable leaks. They charged me for some sort of sealant that cost a 150 dollars on top of the tires I had bought. There was no evidence or work done.I have finally paid off my card and will be closing my firestone account and never going back. This company is nothing but an over priced joke.

Quick service, lowest price for great winter tires. Had to have my size shipped in, was ready when they said it would be

I took my car in to have them check to see why my ABS and Traction Control lights were coming on. They came back with an $800 bill saying I needed a new front left hub bearing and needed to replace my back right caliper and pad because it was dragging. Something didnt seem right as I just replaced the calipers not that long ago. I took my car back home and had someone else look at it. The only thing they could find wrong was that the connector on the front left wheel hub was semi loose. He put some gel in the connector to help the connection and plugged it in. Everything is great now. There was absolutely no drag on the back right caliper and rotor either. The.pads were at 5mm and the rotor was smooth as butter. So a $6 tube of gel versus an $800 bill from Firestone. GTFO of here. We will never be returning to this location or any other Firestone.

They treat employees nicely!

Great staff, very friendly. Will come back again.

Mechanics were rude to me and I could hear them making fun of me behind my back. Cancelled my appointment. Second time I’ve had poor service at this location. Will not be back.

Paid for full engine diagnostic. Yet they couldnt check timing until I paid over $600.00 for spark plugs, condensors, and ignition module. Towed car to CARX fixed timing and car is fine. They should not call themselves full service if they cant check the timing chain. I would have saved myself a tow and had it towed upp0 the road in the first place. After the fact I went a did the repairs they wanted to do for over $600.00 just in case. 4 spark plug and 4 bolts all easily accessible, less than $300.00 parts, 1/2 hour of my time done. I havent had any automotive courses since 1985. I understand labor cost, but over $300.00 for a half hour of work, that is shameful. All they had to do was do as I asked, CarX did, they could have charged me whatever they wanted on the timing and I would have been a happy customer. I dealt with 3 different people in the showroom and 2 different mechanics. Absolutly inept.

One of the better Firestone shops in the Des Moines area

Aaron and his crew are awesome.

If give zero stars if I could. Business lost

They treat people very fair. Car repair is expensive, it is what it is, the the shops fault.

Great work done fast and fair

It seems like they are always looking to get one more thing that they can charge you for.

Went in for a tire change. They dropped the ball at this location will return to my local one from now on.

Its a typical Firestone. They charge you a ridiculous amount ($140 for a ball joint - just the part!) and they pressure you into buying things you dont really need, but they do fine work. If you dont like shopping around and dont mind throwing unnecessary amounts of money at problems to make them go away, you can go here.

They know what they are doing here when it comes to cars and they are usually available but they do take a very long time, or at least thats whats happened every time I go. Even If its for an alignment but if you have time Its worth it.

Friendly staff and not that pushy.

Had my tire patched, noticed it was leaking a day after had to return

I needed air in my tire after the Kum and Go Air machine made my tire go flat and the employees at Firestone were quick to help! Way to go Firestone!!

Great customer service

Little pricey but they know what they are doing

Paul was great to work with! !!

More than I expected.

Friendly and helpful

Friendly and quick

Waited for over 3hrs for a new tires

Over price

4 tires in and out.