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G & C Auto Body, Inc.
1833 Solano Ave, Vallejo, CA 94590, United States
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G & C Auto Body, Inc.
Comments
Ja
Review №1

So far 1star .. hard to get a hold of adjuster.. no one ever calls back.. and I get the se answer every time.. the will call you back.They have had car for 2 weeks and NO FOLLOW UP.

Ch
Review №2

The employees here are so friendly and knowledgeable. They were very thorough.

Ma
Review №3

It was an awesome experience with professional agent with the company . I will 100 % recommend this excellence job done with my car. Agent Lenny is very pleasant, kind, and so humble.. thank you so much for the awesome working with all the employees.. keep up the work .guys.....God bless you all!!!!

Me
Review №4

This place was amazing they had great customer service always laughing with them. Cedrick was my car person and he would always kept me informed about my car when it was getting repaired. This was my brand new car so i was so nervous about it getting work done it but they did amazing work. Would definitely go back

Ju
Review №5

Very professional and great customer service. Quality repair and paint on my car hood - looks like new.

Gi
Review №6

This is my first time having to take my car in for a situation like this one I had with my car and this establishment and their workers made it as easy as possible for me. An employee by the name of Lenny was one of the most well mannered people I have spoken to in my life and he helped me out with everything and was great to talk to. I would come back here for sure if I get into a similar scenario as the one I was in to go to G & C, which was my first time going here. I have no complaints.

cl
Review №7

My drivers side mirror was knocked off. From start to finish, the whole experience of having my car repaired was so smooth. Lenny kept me informed throughout the process. The new mirror and left fender are art.

Ky
Review №8

Andrew Algood and his staff really gave a great overall experience. Everything came on time and perfect. 10/10 would recommend to anyone looking for a great establishment

ch
Review №9

Great work from this place!..Awesome customer service.

Je
Review №10

I had only owned my car for three weeks when someone backed into it. My experience with G & C was seem less. They kept me informed every step of the way, and my car was finished two days early. The repair was perfection. You cant even tell that there was ever a scratch.

Li
Review №11

They were very efficient and I was in and out within a day.

Fr
Review №12

Repairs done properly to my Ford F-150.Very impressed with Lenny that took care of estimating and consequently managing the repairs. He was very respectful and professional.

We
Review №13

They fixed and painted the scratches that were done by a car accident in less than a week! Which I find like magics work because you cant find service like that around here! They detailed and washed the car too! If I can give this place more than 5 stars I would. DEFINITELY HIGHLY recommend your car needs to be sent to this place. Cant forget the great customer service I got from Lexy!

Re
Review №14

DONT TAKE YOUR cAR HERE.. BAD PLACE. My car came back with more problems and when I tried to tell Matt the manager who has red hair he laughed in my face than slammed the door open and wouldnt help me. Now they want me to pay more money to do a check on my car but its shows in my records that none of these issues happened before I gave them the car

Al
Review №15

Lenny really helped get my car to perfection. He is patient and meticulous about your repairs. My insurance company was not the easiest to deal with but that did not change their level of service.

Er
Review №16

They did a great job ! I’m so happy for the outcome after they fixed my car, i definitely recommended this shop to my family and friends ! LENNY you’re the the rock!!! when it comes to customer service! I am kinda new taking care of my car but LENNy was there to explain and to understand everything! Thank you Lenney for assisting me you did a good job as well !!! Thumbs up 👍

Yo
Review №17

Lenny did a great job, he is excellent in customer service, and cares about the quality of work he puts into the car! if I ever have to get my car repaired again, I would happily come back to G and C for their outstanding service!Thank you G and CRicardo C.

St
Review №18

Very professional great communication car was done earlier than expected very nice work recommend any work needed please go that to them thank you

Ma
Review №19

I was informed at anytime about every next step. Andrew updated me every time. They did an outstanding job in time. Very clean office. My car looks like new. Totally satisfied

Ni
Review №20

Amazing service and Great staff💜

Ju
Review №21

Jay Bair is friendly, concise and professional throughout our interactions and I would highly refer him as an estimator. Also happy with my repairs.

Ch
Review №22

I would highly recommend this place to anybody and everybody that I know very good service in great quality work

JC
Review №23

Great Service! Jay Bair handled everything very well. He communicated everything properly.

Ri
Review №24

Great customer service. Andrew kept us up to date on work being done. Returned our car to us in great condition. Highly recommend

fe
Review №25

Dropped of my car for repairs. The parts didnt arrived. Waited a couple of days for the parts to arrive. mean time my car is burglarized, broken drivers door window. G&C said they cover any damage to my car. New window w/tint a light for shift lever, and most important one, is the window motor. When you think your working with an honest body shop and you pay the bill in full. They never even called to find if the repairs were done right. left a message and still no call. ugh!!.

Sh
Review №26

This company did amazing work. My vehicle looks like it’s was never hit. Jay provided excellent customer service. I am throughly satisfied!!

Iv
Review №27

Great service. I was in and out very fast. Highly recommend!!

Ar
Review №28

Just cosmetic damage Front bumper They did a fantastic job🙂🙂💯👍🏽

Ga
Review №29

Great service. They are not happy unless you are happy.

Hi
Review №30

C&G blew my expectations out of the water. I woke up to a BB/pellet dent in the rear side door of my Kia Soul and took it to C&G in for repairs. Let me tell you - MY CAR LOOKED BRAND NEW when I picked it up! Not only did they fix the dent, blend the color beautifully (my cars alien green, not an easy match) but they cleaned my car INSIDE and OUT. Cedrick was even thoughtful enough to tell me he didnt use chemicals in the backseat because he could tell I had a dog. I was so glad I went to them. Theyre contracted with Geico so I also got my car back the next day. Cedrick was my primary contact and he was friendly, professional and helpful throughout the process. Ill be going back to C&G without a doubt if I need work done again. THANK YOU for excellent service, quick turnaround time and quality work. :)

pa
Review №31

Great customer service. Always contacted me to give me updates. Thank you for your hard work!!!!!!

Gl
Review №32

Good Quality Service. Thank you! 👍👍👍

Do
Review №33

Jay really helped me getting my car sorted out from damage that was done to it in the parking lot at my work. He really went out of his way to keep me updated with the progress of repairs being done. Got my car back within 5 business days and I would say the repairs done are topnotch.

ro
Review №34

Good service, very professional, I recommend to other people.

Ca
Review №35

They are very helpful and efficient. They explain the job to be done, and theyre keeping you informed through email of whats going on.

Ca
Review №36

Lenny ensured my timeline was met so I could deploy with my unit. Getting my vehicle ready a week prior to deadline and allowing me to be present for take off Monday . Those kind of results give service members award and medals, highest commendation for Lenny. His service is highly recommended, ask for lenny. The whole business was great but I had the honor of having lenny as my representative. Thank you

Ju
Review №37

My experience at G & C was how ALL auto body shops need to strive for! From start to finish, everything was done perfectly! My agent was Lenny, and his customer service was 5 start quality. He made everything easy to understand and kept me in the loop with all repairs.

JA
Review №38

I have had my car there 3 times. The first 2 time excellent service. The last time had to take my car back 3 times for orange peel that is still there and the hood still doesnt line up. Will never take my car there ever again and would not recommend.

Ch
Review №39

Excellent care and concern to satisfaction.

ma
Review №40

I was treated as though my car was the only car G&C had to repair. I didn’t have to ask for anything because all my needs as a customer were anticipated by my representative Cedric. Overall I give Cedric and G&C high praise for their workmanship and customer service.

Mi
Review №41

It was not the best. Decided to go elsewhere, the staff did not want to take care of the full damage of my vehicle because they were afraid of talking to insurance, and they didnt want to try and explain themselves. Despite the police report and insurance already knowing about all damage.They also couldnt give me any clue as to the turnaround time is the repair.The front desk person was super nice and the building was comfortable while I waited. Free coffee too.

Ne
Review №42

I was very impressed with the service at G&C Auto Body in Vallejo. My car was repaired on time, and Anthony sent me updates on the progress of the work every day. On the day of the pick up, the car was cleaned and ready to go. Thanks for the fabulous job!

ge
Review №43

Clear communication, and very helpful. Their main priority was quality and getting me back in my car. Quality of work was good too.

Na
Review №44

I am extremely please with the care and service of G & C Auto Body. They made everything so easy and seamless. I brought my car in and Cedrick inspected my car. He keep me informed thru the whole process and answered all of my questions and concerns. Initially the car was estimated to be completed within 10 days, but they got it back to me in 2! I am extremely impressed and would highly recommend them to anyone. Thanks again Cedrick and the rest of the G & C Autobody crew!

Va
Review №45

A few months ago my car was vandalized and I had to re-paint it all. I heard about Moes from a friend of mine who had to re-paint her bumpers many times.I drove myself to his auto body to check it out, since I grow up in this industry I understand quite a bit about it.I was impressed how clean his shop looks! His staff members are so friendly and made the process with my insurance company easier and stress free!They delivered on time and the car looked AMAZING!, like a brand new car!If I ever need any repairs done, I definitely know where to go.I totally recommend it!

no
Review №46

Anthony Hernandez is an exceedingly efficient and forthright employee ! His courtesy and personality helped us deal with the process in an optimistic positive path . We have now had two experiences with G and C services, and this was the best service yet !

ga
Review №47

Rear bumper, taillights replaced. Excellent job.

Hi
Review №48

Fairly good! If you want to pay out of pocket, then go to a different place. The work is good, not excellent. They are somewhat good with customer service, other than that, they performed the work earlier than the estimated time. They did put effort! The location isnt that bad, but not exceptional. Anyhow, a nice place.

Ch
Review №49

Clean place...probably the cleanest shop Ive ever been to. The staff are all so kind. They take the time to explain everything that needs to be done. They make the process of having to have your vehicle repaired and having to be without your vehicle a smooth and easy process. They dont take their time especially when they know you need to get to work right away. I recommend them to everyone who inquires about a good auto body shop. They are the best!

Jo
Review №50

Great service by Cedric! Keep you updates on the status of your car! Got my baby fixed! XD

Ca
Review №51

Great service, the representative who assisted me was very professional,curteous and knowledgeable. She explained in detail the work that was to be done. My car was in and out of the shop much faster than I expected,and I am extremely pleased with the results. Thanks G and C (and Mary)!

Je
Review №52

I feel very grateful I chose this establishment to work on my vehicle. They took very good care of me, always keeping me informed, and providing me the best professional advice.

C
Review №53

Ever A. came out to look at my car, knew exactly what it needed & fixed it on the spot. Ive never had such effective, courteous repair. Wow!!! Id recommend this business EVERY time. Connie

Kr
Review №54

Devaughn is excellent!! He provided customer service like the good old days. Amazing, welcoming smile, efficient in explanations and very courteous. He texted me throughout the whole process and never kept me wondering. I would definitely recommend Devaughn and G&C Auto Body! Thank you Devaughn 🙏🏼

Ma
Review №55

I had been in an accident with my 2012 Kia Sportage and needed a moderate amount of body work plus some on the suspension. I was really pleased with the quality of the work and follow up G&C provided. They got the car back to me in less time that I expected. First class service.

Ir
Review №56

Everyone was very attentive. Thank you Lenny.

Te
Review №57

These guys did a fabulous job fixing my car. Everyone is very nice and extremely helpful! I would highly recommend this body shop!

Fe
Review №58

Mo and his crew are awesome. They repaired two of our work trucks and the finish product was amazing. Mo stands behind his work and knows how to please a client.Highly recommend!

Di
Review №59

Not happy with the service. I get a call 30 minutes before I am supposed drop off my car that the part is not in. They knew that they didnt have the part the day before. A day waisted!!

Mo
Review №60

They took 3x longer than they said they would, which cost me a lot in rental fees. They didnt replace everything they removed during repairs. The bumper still isnt 100% on straight. They damaged my window tint during repairs. Drove my car around and messed with my soundsystem. There is over spray on my roof and wheels. I had to come out of pocket soo much on fixing these. No matter what my insurance company says, i wont bring my car here ever again

Fo
Review №61

Great customer service. Handled all things with my insurance effectively and fast after my car was totaled.

Ma
Review №62

Thanks good work!!!

CA
Review №63

Aside from timeliness of getting a part that was stuck in Reno Nevada they showed excellent service and hospitality

Mo
Review №64

They fixed a couple of vehicles for Family members tht turned out Very well.I was originally referred by State Farrm & Beatrice took Very good care of us.She knew I just lost my daughter & inherited 5 Brands & she showed a Great deal empathy & patience, took the reins, said shed call bck. Before I knew it she called the tow truck, called Hertz for a Rental like we drove already, but Upgraded very nicely & everything was effortless.Thank U so much as U have a Great asset to Ur Company, which makes Ur Company great!Ill try & give 5 stars after I get the car bck-Lol.

Ma
Review №65

Moes shop did some work on my mustang. It looks so good and I was very happy with my pony looking so good! Ive seen some of his other work and its top notch at competitive prices!

Ja
Review №66

Great body shop, they fixed my Prius to look like New. Great service, very nice people, Allstate insurance referral.

Gr
Review №67

Great experience, but repair-person needs to pay closer attention to details of the vehicles repairs before releasing the vehicle as tasks completed. Meaning; not happy with informing manager that the fender on the Lexus needed to be aligned (seam/spacing between the fender, and hood wasnt correct).

Sh
Review №68

Great customer service

Le
Review №69

They give me estimates for $ 945 and they told my insurance its $445 they chang the price because i dont leave the car with them

Fr
Review №70

Dirty place. Homeless sleep in customers cars. Body techs there dont follow OEM processes.

Ha
Review №71

While parked in a VALLEJO parking lot a couple of weeks ago, our Camery’s front bumper was hit and fell off. Allstate highly recommended G and C Auto Body for the repair. During my appointment the shop was extremely busy, however, Mary Tabbert, the service Writter treated me like I was her only customer that day, gave me all her attention, explained the details of the parts and repair assessment and provided a fair cost for their service. It seemed to take only a few minutes then I was given a ride back to my home.After the few days it took to complete the work, I returned to see my car looking like new again. Aside from the perfect painting and assembly of new parts, they (the manager himself) had cleaned and detailed the whole car inside and out. Once again, Mary made the paper work go quickly and I left feeling COMPLETLY satisfied the whole experience. Everyone throughout the whole shop obviously contributed to the great customer service they provided and have easily earned my 5 Star Rating.Chuck W

Mo
Review №72

Awesome experience - and awesome work. Highly recommend Moes. They performed excellent work at a very good price.

Ka
Review №73

My husbands car was supposed to be there for several days as per their estimate. It was brought in on Aug 1st and we received it back August 17th with scratches in the paint after their QC check. (Arent they an auto body shop? If they had it for over two weeks, why not let us know and fix the paint as well?) We were unhappy with the service and would not want to return to this place. I would not recommend and if we had to choose again, would pick a different one. Id have preferred to take it to the auto dealer that we purchased this car from.

Ya
Review №74

Im so sorry but i hate you guys. Im so disappointed. Our car was perfectly repaired. However, you left us the worst thing. The vehicle was entrusted to you guys for 2 weeks, i think. When we picked it up, we found a lot of mouse poop at the trunk. Every morning those are the ones welcome us, horribly stinky! We tried to get rid of this, different ways but its so hard coz we dont know where this MOUSE or RAT is hiding. Until now, were suffering of that smell. We are afraid that this thing might bite also those wires under the cars engine.

To
Review №75

I have a Honda Pilot and it was rearended is a 3 car accident. After they inspected my car they ordered the parts my Pilot was in and out on the same day.

ah
Review №76

Only 02 spots of repair to focus on and they succeded to miss one spot of two while polishing.the repare was in the body exterior ... they did an effort to clean the interior of the car but not the exterior leaving it full of white polishing product marks

Au
Review №77

Customer service started out great and got unprofessional fast. The shop lied to me and when I challenged the repairs I was treated poorly.Save yourself the hassle and go to the dealer. You pay the same amount in your deductible.

Ch
Review №78

People are nice. Thanks, Beatiz.

Be
Review №79

Beautiful, looks like new.

My
Review №80

They replaced my catalytic converter.

Sa
Review №81

Took 4x longer than what the estimated timeframe to get the job done. They keep your vehicle so your insurance will pay them more. Go somewhere else.

S
Review №82

Dont do it....cheap material,cheap paint....it took them 4 tries before getting my car up to an ok standard...i guess because im a women, they assumed i didnt know what orange peel looked like...dont waste your time,you will be super disappointed

Mi
Review №83

Dropped off our Enterprise Rental driver.

To
Review №84

Customer service was good and professional.

So
Review №85

Excellent

Ed
Review №86

Excellent!

Gr
Review №87

No Complaints Thanks

Os
Review №88

Prompt and helpful service.

Fr
Review №89

Excellent

ro
Review №90

Prompt & professional

Je
Review №91

Just getting estimates

Da
Review №92

Honestly friendly staff

Ma
Review №93

Fast, friendly and quality service

Information
30 Photos
93 Comments
4.3 Rating
  • Address:1833 Solano Ave, Vallejo, CA 94590, United States
  • Site:http://gandcautobody.com/locations/vallejo/
  • Phone:+1 707-731-0835
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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