Went here for my first service on my Toyota Corolla. I made an appointment online -the day before they called me to confirm my appointment. Once I got there, they took my car right away - had to go over some paperwork and then waited in the waiting area. Which is a big area with TV, water, and coffee. A little bit after 1 hour everything was done and I was able to go home. Quick and friendly service - will be back for my next service.

BUYERS BEWARE!!! I was told that I can not get out of added insurance which I no longer want once I realized about the Toyota care! I contacted Toyota Corporate and they told me I have 30 days which I am still in the window of to cancel. I was also promised extra incentives for service which are not being honored as per Advantage Toyota Service center itself. Please be advised to read all paperwork you sign carefully because there is a lot of funny business at this dealership!

I had a great experience at Advantage Toyota. I stopped by to get a quote for the Timing Belt change. The Service Manager gave me a quote for the Timing Belt/Water Pump change package and told me to make an appointment. I made the appointment for about a week later.On the appointment date, I brought my 2004 Highlander and was greeted by the same Service Manager who remembered me. I left the car there because it takes at least 6 hours to do the job. He called me during the day to tell me a bolt that broke off, it has been ordered (for no extra charge) and the car would be ready the next day.By the afternoon the next day the car was ready. He showed me the old belts, water pump and rubber seals that was taken out and explained the wear on them. Also that the pulleys and tensioner were in good condition. I paid the quoted price for the service and the car was brought to me.The car drives great and quieter than before.Truly a professional and no-hassle experience.

Excellent service and great sales crew. I dealt with George. He went way out of his way to get me the best deal. Will definitely go back and see George...

The screenshots speak for themselves. This was just a conversation over text. In person the sales staff was rude and blunt about them being the best. No understanding of how customer service works. No knowledge of their vehicles and their specifications.When asking simple questions such as “Is this vehicle a CPO (Certified Pre-Owned)?” The response I received was, “Did you check the website? If it says it there than it is.” Sales lady did not even bother to check for herself and explain what the warranty would would cover, let alone the duration of such warranty.On top of that, I presented a well detailed pricing layout on a notebook to show where the charges are going to for a vehicle. While I tried to understand and explain this to her, she immediately spoke over me and stated “It’s very easy to understand. You get it, right?” At that moment, all I mentioned was the online price.All they care about is making a sale. No customer service. Definitely came off as an arrogant dealership all around.

Had an appointment at 1:00 . Stephen took care of me. He was very nice and tried to take care of everything I needed. Within 45 minutes we had a deal I place. But some reason it took another 5 and half hours for me to walk out the place with my car. Stephen tried to help but, the finance department. Kept me waiting for hours before I sat down with them. If wasnt for the long wait, I would have had a wonderful experience there. Because Stephen was trying everything he could to make sure I was a satisfied customer. I appreciate the help Stephen gave me, just wish I didnt have to wait over 6 and half hours to get a car

Manager Mike, and sales person Mike were great! ( a lot of mikes in there …lol) Finance Dept.⭐️⭐️⭐️⭐️⭐️ . I purchased my 2018 rav4 XLE yesterday. Great deal, great price and great experience!. Definitely will recommend.Susan Brown

James and Robert made this transaction painless, effortless and extremely easy! Everything was done on the phone, showed up the next day to sign and drive a beautiful car home! Cannot ask for any better service I highly recommend to anyone looking for a great car from a dealership that cares for their customers!

Basil rabie was one of the best sales people you’ll ever meet in your life highly recommended

Stephen is really excellent! He attended us with attention and was always there whenever we had a question. It was our first car and it was an excellent experience for us. I recommend this place for any person who wants to buy a car. Thank you Stephen

Stacy Carter was very helpful and patient with me while I decided on the best deal for me. She was NOT pushy at all and gave me time to think. A 10/10 service if Ive ever seen one. Stacy was very courteous to me and my thoughts/decisions and overall made my experience smooth as butter!!! I appreciate her and everything she has done for me and look forward to working with her again when my son gets his first car.

There service department has the worse turn around on returning phone calls my cars been there for a week i was told to pick up monday last friday... ever since then i guess the manager got to sloppy for Halloween hasnts return my calls i called four times every since then still noting how you guys run a business !!!!!!!!! i still havent gotten a call or my car back !!!!!!! besdies that i havent signed a work order see how that plays out

I want to take this opportunity to express my appreciation for the excellent work you performed on my Toyota Corolla. It was a great job you did on my car that prompted this note... What really impressed me more than any other thing was the matter of your personal integrity and Customer service.I value business people like you who are dedicated to honesty, integrity and fairness. Once again I want you to know that if I ever have an occasion to recommend your services to anyone i will be pleased with the opportunity.Merline

Service was very quick. Staff did not pressure you to buy. Audi made sure the paperwork and process was smooth. Robert Savage ensure the finance paperwork was easy to understand even though he did not handle the closing.

I live in Texas but purchased a vehicle in New York from Advantage Toyota. . It has been two months and I still have not received my Texas license plates. The temporary plate I received from the dealer expired a month ago. I call them about every 3 days. They just tell me the plates havent arrived. They dont bother to take my information so they can call the company, who they contracted to handle the paper work, so they can call be back with a status update. It has been a very frustrating process.

Richard, Irving and the guy that sign was awesome. Please ask for Richard he is so humble and realistic when working within your budget. If you have no use what to buy he will figure it out. Thank you guys.

Mr. Michael Miller is the best salesperson we have ever encountered. You are charismatic, passionate, informative and very kind. It is sad to say there arent many cool ones like you. Thank you for your help and for truly trying to make the impossible happen.

Leased a Toyota Tacoma 2021, and the tourneau cover was included in my lease agreement and the payments for it, included in my monthly payment. It has now been 2 months since I got the truck, and no cover yet. You cannot get anyone on the phone, or to respond to your voice mails. Try another dealership for good customer serviceThanks to Shermica Malcolm, for getting her team together, to get my problem fixed!! She is truly an asset to this dealership, and I recommend that you ask for her when you walk in!! Thanks Shermica!! You are awesome!!

As of today my car has been there for a month and 20 days 2020 sienna, initially it was promised to me in 2 weeks max. The service reps handling my car have been Billy and Andy. As of October 19th the car is growing mold inside. There was NO mold when I dropped it off. To be clear they kept changing the date that the car would be ready, even after receiving the check from the insurance. I’m so dissatisfied that I wish I could give ZERO stars. Beware! Do not bring your vehicle here .Update** I was promised the vehicle will be ready Saturday October the 23rd. Will update again Saturday.

I knew exactly what I wanted. I was picky and had a very specific budget. If you relate, Advantage Toyota is for you.Celina and Frank Hussein were the most fantastic people to work with during the somewhat intense process of buying a car. Celina helped me get a deal like no other and Frank helped me with keep the rate in my budget. I really felt that both of them wanted the best for me. If they just wanted to make a good sale - one they did, and secondly, they really made me feel like I was at an Advantage.Thanks Advantage! Cant wait to come back.Jacob (ARMY GREEN Tacoma)

Make sure that whatever incentives the salesperson offers you in order to get you into a lease is documented in the final agreement. Toyota is not honoring or even acknowledging terms of our negotiation that went into my third lease with them. First two experiences were positive. Will never lease from them again.

We have been waiting 2 weeks just to find out if we have been approved or declined for an auto lease for my biz. We supplied returns and such and still not return call with final decision. If you can find a small toyota dealer to go to I would highly advise. I never thought I could not even get the financing mgr on the phone for a decision. They were great for car repair but seeing this end of it does not leave a good impression at all.

Stacy,We love our Prius!Thanks so much for checking in with us and helping us through the whole process. I have to say this was the quickest and the smoothest process we ever went through when leasing a car. Much appreciated.

A big THANK YOU to Ross Finkelstein, general sales manager, at Advantage Toyota in Valley Stream. He got me into a new car with ease. Ross is very professional and easy to work with. If you want to trade in, finance or lease a car, go see Ross. Thank you, again, Ross!

Overall had a good experience. Michael, my sales man was a very nice man to deal with. Had a small issue at the end with the price but its ok. I am happy with them and they gave me a good price for my trade in. I recommend asking for Michael if you like to deal with a good sales man.

I know a lot of my frustration had to do with the supply chain problems and I was lucky to get the car I wanted but I had to do the legwork. Selina Reyes definitely worked with me and I would use her again.The car I got was one I was able to get and wanted. Selina was about to call me and let me know that there was going to be more delays on the car I had put a down payment on. I was the one who noticed that online there were a couple of possibilities. We were able to fix it all in an afternoon of running all over the place.

Chris Williams was a complete professional. He made the experience of buying a new car stress free! I would highly recommend to see Chris if your in the market for a car.

Dealership sales individuals were honest and tried to provide the best prices. However, be aware of the finance department and read every document you sign. Made a verbal agreement that I would put down a 50% of the total amount of the vehicle and finance person applied for 100% of the car value. I was pre approved for a 3% rate with personal bank and the finance individual quoted an 8% rate for a person with tier 1 credit. After a back and forth they eventually cut the rate in half because of there mistake on the loan amount. On top of that be aware of there “finance charge” which was about 7% of the loan amount for taking out a loan with Toyota financial. They also charge a substantial administrative fee. So they will sell you at sticker but will hit you on the back end with a bunch of fees. Overall, be careful when shopping at Advantage Toyota, they hire very under skilled financial reps that have no basic education and are usually promoted from sales. They don’t care and would love to take advantage of you and your hard earned money. Avoid if you can.

I leased my new vehicle from Advantage and received good service and a good deal. But, I tried to order a hitch from their parts dept and was placed on hold for 5 minutes. When I called back explaining that I was on hold, I was again placed on hold for another 5 minutes. All while listening to their recording saying how they value their customers. Ha, what a joke!

James and crew are always responsive, respectful and knowledgeable. Courtesy is their priority. Thank you James for what you do.

Steve Finkelstein is Great Sales Person.He was very helpful, patient, and explained everything to us.The prices are Set and firm.The finance department (Mr.Hussain) was very quick and they gave me a good interest rate.

This visit was for routine maintenance and the second visit for a required recall. The first time I went for the recall was during the pandemic. I asked for and was promised a loaner because they were not sure if the work would be done in one day. When I got there, they claimed they couldnt do the recall work because they didnt have the part in stock and I needed to come back again. Needless to say I was not happy.The second appointment I recounted the first experience and again asked for a loaner. They absolutely refused and were none to pleasant about it.

Parts dept is the worst. Part were prepaid for. Dealer was out of stock on a part & it was discontinued. The parts were useless without the part that was missing. Was told that I would receive a refund.Days later no refund. Just spoke with the dealer Was told that the refund is sent by check in the mail. I informed them that was impossible because they do not have my address. They told me to call back in 1 week & never took my address. I have a credit memo showing I’m owed $119.44

I have to give an update Shermica is my Hero. She saved the day. She is the reason I keep coming back. Luis was great as well. Great service. They looked out for me, my wife and the kids.

We knew exactly what we wanted and were able to receive great assistance from sales woman Iman. She was able to go above and beyond and fought for us to get a great deal. Definitely recommend, my husband and I left very satisfied from this place. Always respectful and putting customers first Thank you Iman!!!

Very deceptive pricing. They advertise another price and than in very very fine print show a different pricing. Even the other portals advertising the car have the lower listed price but you would pay $2000 over the advertised price as soon as you walk in the dealership. I wish I had an option to give zero stars to this dealership.

My wife and I just Purchased a 2021 Highlander and could not be happier with the truck and the dealer. The Salesmen was friendly and curious and more important NOT pushy. We got the truck for less then we expected. We have been buying trucks for 30 years and this was the best experience that we had, Hands down best dealer around.

Mohamed Bamba is the man to go to. He was extremely courteous and helped make my experience at Advantage Toyota smooth. He did his best trying to make our visit as fast as possible, and hopefully will work with him in the future.Thanks again!

I bought a highlander from advantage Toyota left very happy after bad experience with other dealerships the sales person IMAN ABDOL was very helpful and professional got me a great deal so happy with my car thank you IMAN

If ever going to Advantage Toyota make sure you ask for sales Manager Ross.. He will definitely make your visit short and honest..

There is reason they are so busy. Great people great experience. Basil knows his stuff and really gives you the attention and care to make a great experienceThank you guysChuck zuckerberg

They doesn’t care about what they doing, they are unprofessional. Be careful after any service from them, they gave my care back and said everything it’s ok about 2 months after they call me to said my parts is there while no body never talk to me about a parts a was buying. A second time after a regular service they give the car with a big nose on the back. They don’t fixed well the break. I missed 2 days of work with there negligence

Chris Williams was referred to me and was super helpful and detailed.He and the manager helped me seal my next 3yr lease term in a new sport highlander.

I always have a great time at Advantage Toyota. Theyre respectful and courteous while always being up front on what they can and cant do when it comes to sales.

I bought my new Highlander from them and they were AMAZING! Shermica Malcolm and Mike Miller were great to work with. They were patient and answered all my questions. Finance manager, Jess Gipson, made the paperwork process so easy. This is my 3rd lease from them and I will definitely keep going back!

I had a poor experience here last month. I called the dealership about a certified pre owned car they advertised on their website and had to make an appointment to see go there. When I went in the next day I was told that the car had “just been sold.” I asked to see another certified pre owned car from their website but that car was conveniently not available. However I was shown several other cars that were out of my price range. After test driving a car I liked (in my price range), the sales rep told me that it was already sold but that I could put a deposit down on the vehicle because he felt that deal would fall through. After hearing that I left because why you would even ask for a deposit on a car that’s been sold or getting sold to someone else?! This dealership is shady and unprofessional. I suggest going to the Toyota dealership in Hempstead. They’re nicer and their sales people provide much better service than what I experienced here.

Recently leased a 2021 Highlander Limited! Had a great experience! Dealt with James who was very helpful. Answered all questions. Made leasing this vehicle very easy. Pleasure to do business with Advantage Toyota. Everyone was very nice and helpful.

The sales person Iman did a wonderful job for us when we came and were looking to lease a new Toyota Camry. She was fast and professional - thank you so much! Ralph Hausmann

These people refuse to negotiate car prices. For the amount they are charging, you could purchase a luxury car instead. As soon as I sat down, they brought out that shady 4 square scamming tactic. I had a salesman who only spoke about how much I wanted to put down and how much I wanted my monthly payment to be. This is the oldest trick in the book. I walked out. Negotiate the out the door price, not the monthly payment. And to add, none of the workers here wear masks. That alone would lose you sales.

Iman was a great sales woman for me. She really worked out a great deal for me with my new XSE and I’m happy to have worked with her 😌

As a first time car buyer you always have so many choices and also too many questions but it takes meeting up with a very knowledgeable & skilled sales rep to make the whole process stress-free and fulfilling. Thats my experience i had with Mr Femi Osewa and grateful for his exceptional service. From the start till the end he was absolutely brilliant,he got me a very fair deal on my Camry 2022 model and i am enjoying every moment i get to drive it.Mr Femi Osewa best sales manager at Valley Stream Toyota and Id recommend you go to him if you need efficiency and professionalism. Thank you kindly Sir

Both Kesha and Dayton were friendly and professional. They answered all of our questions in a timely fashion and I truly appreciated their service.

Real poor customer service - I called asking about the deals on Prius as shown on the website. They essentially wanted $400/ month therefore the website is showing $210 a month. Please do your research before going in and giving your money to the people who have 0 customer service skills and do not care about your business.

Excellent service in purchasing my 2018 Nissan Maxima . The Dealer I worked with was Jerome and he was very attentive. He kept me up to date with the status of the title due to it not being in there possession and as soon as it came I was notified and scheduled to continue the buying process. Also the dealership gave me top dollar for my trade in. As well as the used car manager Mike was the same with answering all questions I had and assuring me that the vehicle I put a deposit on was mine . Lastly the finance department was awesome with giving me the loan with the lowest apr and as well as answering all my questions. I appreciate and thank all the staff that helped me and made this process easy and will recommend everyone to go to you.

I want to take this moment to show my appreciation to Selina Vicente, she was very helpful and had all the information that I needed, loved her attitude and she made sure to answer all my question to the best of her ability, would highly recommend this location.if you ever go to this location, ask for Selina vicente, you won’t regret it .

Beware of Farook M Hussin(Farook M Hussain, Frank M Hussain) of 21834 94th RdQueens Village, NY 11428 the Manager as he will lie in the finance department

Agent was very professionally, pleasant, answered all questions and was very knowledgeable about the vehicles . Continue the good work

Leased my 4th vehicle from Advantage. Nice smooth transition from one lease to the next. Thanks to the whole team. Everyone was great.

After some negotiation, the sales associate(Jerome) and I finally agreed on a price for a 2021 Toyota RAV4 and I put a deposit down on a car that was being shipped to the dealership.I waited about a week and a half and ON THE DAY the car arrived, I receive a call from the sales associate informing me that “The general manager of advantage Toyota had not approved the deal and a new deal would have to be made...”I understand this is a business and they would like to maximize profits, but a deal was made and they are trying to use my commitment to the car (the deposit) as leverage to pressure me into paying a higher price.I’m extremely disappointed. I was excited to be driving a new car very soon but looks like I have to start the car search all over again. Also I’ve been put on hold/ignored trying to get my 500$ deposit back.Poor/deceptive customer service.

Be careful of Farook M. Hussain as he will lie to you in the finance office saying you things are mandatory when that is false. Be sure to record conversation to able prove this in court as he will lie.

Me and my husband want to take this moment to show our appreciation to Iman, she was very helpful and had all the information that we needed, loved her attitude and she made sure to answer all our question to the best of her ability, would highly recommend this location.Also the manager Tom was very helpful.If you ever go to this location, ask for Iman Abdullah you won’t regret it .

Ive been Toyota owner for the last one year and can say their customers service is very good. Never had a problem servicing my car on time. For 10k check up i had to wait around 2 hours which is nothing compared to some other dealership.

This place was great! It was such an easy process. It started with the GM Ross. He texted me very conveniently and worked a deal out that wasn’t possible anywhere else. The sales person very nice and the finance part of it was a breeze. I’ll go back here to lease another car anytime. Thanks again.

James is an awesome sales rep at advantage, he really goes the extra mile. He personally picked up our car from another lot so we would have it on time. He made the process easy. He is friendly, knowledgeable and never pushy. What are you waiting for? Go see James for your new car!

I never had Toyota. I went to the office at 4 pm on 06/03/2021 since I received email to come. At the reception they made me set for 30 minutes and no want told me that someone will be right with you. Then I went back to the receptionist and ask about the guy who made me set. He was so rude that he told me that he don’t have to tell you that he has to go to the bathroom. Customers are spending thousands of dollars a s people like him should not be let customer go away. I recommend all to never to to Advantage Toyota in valley stream

Bamba sold me a car. Very satisfied with his service and knowledge. I always send him referrals. Anyone who’s looking for Russian, French or English assistance come see Bamba.

We went to Adavantage Toyota and didn’t have any idea of what kind of car we wanted and could afford. Steven was so knowledgeable and helpful that we fell in love with him and his customer service. We love our new car!!Thank you Mr. Finkelstein!!

I was happy with their service, but each time I go there almost all the time I getting disappointed.I am a former certified car mechanic with over 40 years of experience. But last time I have arrived, they didnt even check my car yet, already saying oh sir your car wheel alignment is off you have to fix it Now $200 for you discount $180. Come on guys be professional. We are all know car is brand new and you trying to rip me off. When I just stepped in and seated. Thats scam. I have my own shops too guys. Shame on you. I have had check my self my alignment was good..

If they tell you two hours expect 4. This place moves at the slowest pace possible. Cars been sitting ready for an hour but can’t be let go because they are waiting for paper work. This place is a joke.

James dussap has been ignoring all my calls he finds out im calling then just hangs up the phone my car has been in service 3 weeks no update

Never go there for maintenance or service.The worst service ever! I whent there for 5k maintenance and after that I have a banging noise under my car. I called them and let them know about it and they want me to pay for an other appointment ( diagnosis) like its my fault . Yeah, so DO NOT GO THERE .They are not professionals!

My wife and I had been car shopping for a few weeks and we finally found our way to Advantage Toyota. Steve Finkelstein is one of the most professional people Ive dealt with in this industry. Steve did not make my wife or I feel pressured and we ended up purchasing a RAV4 from him.

Al, Daniel, and Robert took care of me the entire time. Even though my car was not ready until the next month, they honored the original deal and pickup was smooth! I highly recommend the dealership to anyone looking for a no hassle shopping experience!

It appears that one out of two things I had wanted done, not including a third service recommended by the Service Center were completed. I was not contacted until a day and a half after I dropped off my car to briefly let me know the anticipated cost and time of pick-up. Upon completion of the service, I went in to pay and a worker got my car, but no service manager met with me to review the work that had been done or even suggested future services that would be needed. My particular assigned service manager was off the day my car was ready for pick-up and folks seemed pretty clueless about me, my car, and neglected to provide me with the final page of my summary of the work done. Overall, I was not impressed nor do I feel like I would recommend this location for future work to anyone.

I cant remember the girls name for the life of me, but this place is taking advantage of the current market. They are trying to charge super car prices for pleather cars with moderate tech. Its a shame. The lowest lease payment I got was $800 a month with $25,000 down. This is on a $48,000 car. Its a shame Toyota lets these group of scammers reflect their brand. Chip shortage, manufacturering issues, freight delays, manufacturers arent bumping their prices up to even cause car dealerships to do this nonsense.

I had an awesome experience with buying my 2021 RAV4 . My sales person, Keshsa, and finance person, Frank, were both understanding, knowledgeable and professional . I felt like I was at an ADVANTAGE buying my vehicle !Thank you again !

Excellent coustmer service withMr.William baumgardner 👍. I really appreciate it.

Crazy, quoted me $750/month plus $2k down ($4,000 total) for a $40,000 Tundra. Thats $29000 with down payment over 3 years. It would be cheaper to finance the car.What makes this worse is that Tundras retain value better than any car on market. When I asked for residual, he would not provide. I can get this car for half that price elsewhere - I just wanted to give a local dealer some business.When I told him I was gonna shop some more trucks he gave me an attitude and just turned around.You dont want money? Ill go elsewhere.

Today I leased another Highlander 2021. My day started out with service appointment to which my recall was done, I needed back and front brakes but the Service manager William B advised me not to bother put the money that brakes would cost on the lease. Thank you so much for your honesty. Than Basil Helped get me into a new lease that I could afford and love. Thank you everyone there. The finance mgr was also the best. ThNk you so much advantage Toyota Valley Stream! Lori F

The worst customer service ever. I’ve been calling to check when do I have to come back for oil change, the lady named Geraldine was rude and never gave me the specific mileage. All she said “I don’t have that kind of info, just come back on November or December”.She don’t even know that oil change it’s not about month, it’s about mileage number. Highly unprofessional people.

I had a great experience working with Sandra to lease a new 4Runner! She was extremely helpful and got me a great price. I highly recommend going to Sunrise Toyota

*THEY TOOK ADVANTAGE OF US!* DO NOT GO HERE!!!!!!As a first time car buyer, my husband and I came to get quotes and the woman, Selina not only was super shady but didn’t really explain anything to us or answer our questions fully. She made us run our credit to see “if were able lease a car”, not telling us she submitted an application in the Toyota system with our information (which came back to haunt us later) When we tried to leave and tell her we weren’t sure yet SHE said “leave $500 to hold the car for you” & we will get the money back when we come back again, NOT $500 ON A LEASE APPLICATION OR DOWN PAYMENT. She said we would get our money back the next time we came but just so the car we saw would be available. She gave us all these numbers BUT NOTHING PRINTED OR CONCRETE JUST ESTIMATES. SHE WOULD NOT HELP US WITH INSURANCE BUT GAVE US A BROKER WHO RAN OUR CREDIT AGAIN, again without telling us she would, AND WOULDNT HELP US FIND A GOOD INSURANCE AS MOST DEALERSHIPS DO. We came back asking for help with insurance and she said ugh you could just do it yourself, I’ll get the keys to your car, which alarmed me because we didn’t purchase the car or AGAIN KNEW WE SUBMITTED AN APPLICATION. After seeing how shady she was I said no thank you we will go to another TOYOTA dealership. She threw a fit and gave us a form to get our money back INSTEAD OF HELPING US WITH INSURANCE!!! So, we went to another Toyota dealership in Brooklyn, who broke down everything for us, tiers etc, helped us find affordable insurance and PRINTED the quotes, money down information, etc BUT we couldn’t buy the car because we ALREADY HAD A PENDING APPLICATION WITH TOYOTA FROM THE OTHER DEALERSHIP, EVEN THOUGH WE GOT OUT $500 back & WE DIDNT KNOW AN APPLICATION WAS SUBMITTED OR THE $500 WENT TOWARDS THE CAR PAYMENT. So now we can’t get a new car with Toyota and will have to run our credit again to get a new car. WORST EXPERIENCE EVER! SAVE YOUR TIME MONEY & CREDIT

Guys please please go to Advantage Toyota ask for BAMBA this man is legit best salesperson ever,I am very happy with everything.Thanks Bamba and Dayden finance manager

I bought my XSE Camry from advantage Toyota sales person IMAN ABDOL was amazing, so patient, and let me know all my options . Im enjoying my car and I highly recommend her she is so professional THANKS IMAN!

Mohamed Bamba is the best salesman I ever meet,he is very honest and patient,Thanks Bamba and Advantage toyota

Worst service I have ever experienced. Such a shame that this place represents Toyota.

I bought the car with Bamba at Advantage toyota,i am very happy Bamba is the best thank you Advantage toyota

I took my vehicle here to be served at about 11 am. I do understand that I did not have an appointment and it might take some time. When I pull up to the entrance I was met by an extremely condescending human being (Anthony), who proceeded to tell me that he was not able to accept my vehicle because they were busy and he does not know what time it will be done. He then walked over to speak to another dismissive person in the booth, who fanned me off. I told him that I do not know anything about vehicles and refused to drive around when a message indicator comes on. He then went inside and spoke with someone, and with the worst attitude, he told me that he will take my vehicle but I would not get it back before 2-3 pm. I was not happy with the time, but after all, I did not have an appointment. I decided to go home and wait. All through our conversation, he had the worst attitude as if he was mad with the world. He was telling me the estimated cost of the service and I tried to tell him that I am under warranty, but he dismissed me and in the nastiest tone expressed, Well, I have to tell you. At 2.38 pm I called and was told by Anthony that my vehicle was not done. I asked him what time they closed and he lied and stated 5 pm. Not understanding the procedure I decided to go there and wait until my vehicle was ready because I did not receive a call or text from them. Upon arrival, I learned that the service department closed at 4 pm and all the technicians already left. I told them that I need my vehicle now, finished or unfinished because if it was not done someone should have contacted me. I then spoke with the manager from the service department who was confused as to why my vehicle was not finished since I brought it in the morning. After looking at the computer, he was able to obtain my vehicle finished and parked outside. I truly believe that Anthony was upset because he did not want to accept me without an appointment and was advised that he should. The next day I received a message that my vehicle was ready and I should pick it up by 4 pm. Extremely horrible customer service. However, kudos to the service manager who help me with obtaining my vehicle.

I was able to purchase a RAV 4 Prime from this dealership a few months back. Stacy Carter was great to work with during the entire 6 month process( the car was in high demand and you needed to be on a waitlist throughout the country). Im at >5000miles and the car is still great. This dealership was very easy to work with.

Eyman was great and really nice. The place was really busy and she had 100 things going on at the same time but she made sure I got her full attention. It felt like a family setting and she worked really hard to get me what I wanted. Would definitely recommend her when going in!

They tell you to fill out a credit app, they run ur credit which makes you lose a few points, then demand a deposit before even bothering to try to apply to get you approved or a monthly quote . real professional 🙄 avoid the salesman jerome, avoid this entire place . shady

I wish I could give 0 stars... I came in to buy a 2021 Toyota Sienna and I paid a security deposit of $500. The salesman, Chris promised that it would come in 3 weeks. After 3 weeks, he said 1 more month and then that turned into 2 months. When the car finally came after 2 months, Chris called me the day it came and told me the price is going to increase after our agreed upon price. I told him no thanks and to cancel it because I do not want to pay a dollar more than the agreed upon price, but he insisted that I come in so I did to look at the car, but the financial manager told me the price will increase so I walked out, but Chris tried talking to me again and the price he told me is even MORE expensive than the price that the financial manager told me so obviously they didnt discuss. moral of the story: DO NOT COME HERE BECAUSE THEYRE JUST TRYNA SCAM!! I saw other reviews on here similar to mine and I wish I had read them before choosing this dealership. I brought up the reviews to the financial manager and how theyre doing the same thing to me and all he said was I dont care

My first interaction and my initial review of Advantage Toyota was not 4 stars. At first I did not feel satisfied with my purchase, but after listening to my issues and concerns they worked with me to help me feel satisfied with my purchase. Reason for 4 stars was it was not a flawless experience from start to finish. I would recommend though.

**Beware** Dont Go Here!!If you look online, always add $2700 to the online price. They automatically count $2000 which does not go to the vehicle and $700 for dealer fees. Furthermore, with an 800+ credit score, they try to get us to finance a $25,000 vehicle at $500 at 72 months. The math does not make sense. Also, Michael Sealys (Sales Person) was professional but his associate who sits behind the desk (big muscular white guy) (Mike Tapolow) said he didnt want to do business with us as we try to understand the process of the financing because the math didnt add up. They didnt provide any specifics for the loan and based the monthly numbers off their own rates. Just beware of this location! They may have nice cars but the math wont add up for financing. Sounds like a scam, it is a scam!

Pros: they will have the car you need most times especially during this shortage of vehicles (1 star)CONS:Toyota disadvantageManagement horrendous; always on his cell phone especially the jersey shore looking guy with his hype man Jonah hill ( deduction)Price: Be ready to pay over as the finance team will LIE and add optional items but tell you it is mandatory - BEWARE of the charges - prepaid maintenance, Tire and wheel and optional mechanical Breakdown purchased from the MBP company ​( deductions)Time: Prepare to waste your day (deduction)buyers and go in prepared

My trade-in was great. Kesha helped find for me a great exchange, (same car but upgraded safety features) keeping the same payment (paying nothing down except taxes and dmv). She was very courteous and helpful. The wait time, however, was way too long, (four hours!).

This is a very great place to buy your car. They have many collections from Toyota. They got most updated one in advance. They are very helpful and friendly. They will help you to find the right one for you. Customer service is very informative. They offer free coffee and breakfast when you go for service. Usually, life long car wash and state inspection comes with the deal when you purchase a new car ! Recommend!

This place is a scam, they will upcharge you $10,000 over market price. Advantage toyota will take advantage of you. STAY AWAY!!!!!!!!!!!!!!

This review is somewhat tempered by the fact that Ive never visited Advantage Toyota, not least because I live in a different country, but hell they love sending out email to me. They think Im called Bettie as well, which really adds to the fun. You know what though, its been a bloody awful year for the motor trade and Advantage have really been trying. Plus, Toyotas are great cars, so what the hell... Five stars!

I took my car for scheduled service at Advantage Toyota on 12/2/2020. I had an appointment for 9am and ended up waiting for my car until 2:30pm. I had mentioned to the service technician that my battery needed to be checked. My car had left me stranded the week before and had to be jump started manually by a neighbor.After waiting all day at the dealership, the service tech told me my battery was checked and that they found no issues.Then to my surprise, 8 days later on 12/10/2020 I was taking my 3 year old daughter to the doctor and my car DIED again. My heart sank with nervousness as it as was Cold and my daughter would get very anxious. I called Advantage Toyota and they sent a service truck to assess the situation. The service truck arrived 1 hour later, I was very anxious there with my daughter in the cold. The service truck technician evaluated my battery, and told me my battery was OLD and at the end of its life and needed replacement. I was in shock! The charge for the service truck fee and battery replacement was $210.96 To my surprise, Advantage Toyota didn’t offer to pay for it which was infuriating, it was because of their mistake that I was put in this situation.When I got home, my husband tried to call the supervisor at Advantage Toyota Service department and got no response. The supervisor didn’t want to accept any fault for the incident and refused to pay for it.I have been a loyal customer of Advantage Toyota for many years. I will not be going back. I will be disputing the $210.96 charge with my Credit Card. Shame on you Advantage Toyota!