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Cost Less Auto Parts
10507 NE 53rd St, Vancouver, WA 98662, United States
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Cost Less Auto Parts
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Ia
Review №1

These guys have a lot of inventory at competitive prices and can order anything they dont carry in stock. You can order parts ahead of time and then pick them up at the parts counter. Sometimes its pretty busy, but today there were equal numbers of workers and customers so I got in and out in a jiffy! They have sneeze guards at the checkout counters, and you have to wear a mask to come in the store.

ky
Review №2

I felt as though I didnt belong here. Like an employee was pretending to be knowledgeable just so she didnt have to help me. Like policy all the sudden changed. When I walked through the door.

Je
Review №3

Would highly recommend coming here. Extremely helpful staff and reasonable prices

Am
Review №4

This place is always my first stop! The staff are all very knowledgeable and helpful. This visit I didnt buy anything because the part I needed was out of stock and due to the holiday they wouldnt be able to get it until next day (every other place I called said 3-5) but the associate who helped me troubleshoot my cars issue until we figured out the problem (and he was 100% right) and explained to me how to replace the part myself. He probably saved me $300 at a mechanic! The store itself was very well organized and clean

Ca
Review №5

They have the best prices for parts. Usually they do a good job but last couple times they sent me home with the wrong part.

Aa
Review №6

Great deal on a rebuilt alternator with lifetime warranty. Great staff! Will definitely return next project.

JO
Review №7

In this place you find spare parts for almost any vehicle at an excellent price, they honor warranties and returning things its easy. They have a large staff that helps you to find what you are looking for. Staff is knowledgeable and very helpful. Big parking lot and a big self serve area. I am a DIY and other than a crate engine I buy all my spare parts here

Mo
Review №8

Always good car parts at reasonable prices. I will continue to shop there.

Sh
Review №9

Best auto parts store in Vancouver! If you’re a woman and you’re nervous about going to auto part stores this is the place for you!! I’m always so anxious about going in to auto part stores because I usually get treated like I’m a dumb blonde. That was not the case at all today. Everyone on the team was super helpful and kind!

Le
Review №10

Always very helpful !!! Both Hazeldell and Orchards locations. They do there research and find you the correct part. Last visit I initially got the wrong part, but we didnt know the car had a sport suspension. Took parts back, and Cost Less employee ordered correct part for me. All the counter guys are always polite and helpful.

mi
Review №11

I have to have Steve 5 stars he was so helpful went over and above to help me and actually solved a huge issue I was having with my slk230..thanks again awesome I really do appreciate his help.

Da
Review №12

Dont try to warranty parts. Had a bad sensor out of the box on a hub assembly. So instead of just replacing the sensor they want me to pull it, return it while they order a new one put it back together and go pay for another alignment. So a 1hour $100 sensor or 6+hours, $400 hub, $300 alignment and an unknown amount of time with a truck down. Go somewhere else, pay a little more for parts it will be worthwhile if you have to warranty parts.

ru
Review №13

Go to auto parts store for do it yourself mechanics. Better than average availability and lots of sales help. Prices are competitive.

Ma
Review №14

Good prices on items in store but add 50 to 100 dollars to the price if they have to order part

to
Review №15

Right parts at a great price... knowledgeable staff willing to assist.

sc
Review №16

All I can say is all of these top name auto parts stores have nothing on costless, I am a professional machinist and mechanic and I go exclusively to cost less Auto parts for all of my auto needs. The staff is knowledgeable and they not only have what you need but they have it in several different brands and grades. Just because the name says costless doesnt mean its bad parts it means they give you the best deal possible so get in there and buy some damn parts because theyre awesome

Ma
Review №17

Went there, took me 30 minutes to be my turn, ordered parts and asked for spectate receipts, they came in together, so I thought maybe they misunderstood something so I went with it, when I got home the part wasn’t right, can back and waited 40 minutes for my turn, so I went back and apparently there were two types so I was like ok, also bought rotors for my car and they were completely different from what I needed, it was like it wasn’t even the right vehicle, the only thing that was right was the rear pads, and I ordered all the rotors and pads, so had to go back and return, also the employees always go really fast while calling for numbers, you don’t even have time to react, so you have to take another number and wait for 30 more minutes, honestly I would rather have a line than numbers, it turned from getting your parts to 50/50 chance of getting the right parts, so if I can I bring the old part with me and compare it in my car. Honestly great place for parts but they could work on the whole costumer service thing.

St
Review №18

How the employees were really nice and helpful they all knew how to do their job and they had great skilled would recommend going there and the prices arent too bad

Jo
Review №19

Counter man was very helpful, he cross referenced my obscure part and ordered ther correct one.

Na
Review №20

*Im like a Drunk in a liquor store at this place*Just a great time, only you cant drink anything outta the bottles. Unless you hit up the vending machine of course.Be careful though, the coin return is just deep enough to prevent undetermined folks from retrieving all their change.I wish we had this place in Oregon.Thanks Cost less, your store is All That and a Squeeze Tube O Lube.Super White that is ©️®️©️

Bo
Review №21

Hands down this is the best auto parts store within 100 miles. Huge inventory, they seldom have to order your parts. Very competitive pricing, quite frequently beat other local stores. Theres just one area that I feel they could improve and that is customer service skills. Almost never see a smile on an employees face, almost never receive a hello how are you, yes please, and thank you, or recognition of your existence although you can be standing within feet of 5 or 6 people behind the counter who act like you arent there.***UPDATED 10/04/2031Ive been in the store several more times since my first review. This place has not changed. Still a wonderful store as far as product availability but the customer service is willfully poor. When your customer is talking to you and you have to repeat yourself because they werent listening or youre throwing a little humor and they cant even crack a smile because all they want is for you to hurry up get out of their line so they can help the next person. How about helping the one thats in front of you. Treat your customers like human beings not like cattle!

Ba
Review №22

Its cool to walk into an part store an see if he employees that are eguer to find the part your looking for. Its like they are learning something new everyday and injoy doing it.

Ja
Review №23

Good for all your parts needed. Prices you cant beat

ap
Review №24

Always ever helpful and great prices

RE
Review №25

Been doing business with these guys for 25 years and dont plan on stopping thanks guys for always having the parts I need.

Jo
Review №26

Very on point and also extremely helpful great place to buy your auto parts.

Du
Review №27

Ive used this automotive part store for 14 yrs. They have grown into a very large company that has great customer service. Especially a gentleman named Barry. They also have excellent prices followed by a good warranty. They also dont usually debate about returns, The customer is always right!.

AT
Review №28

I went to there website 4 different times for last two days and the 5 items to purchase online totalling $411 .Cant seem to buy anything in the cart.it say transaction failed 5 different times ..all my information is correct and still failed to buy,,but then I was contacted by and everything went smoothly. Good place to buy car parts

To
Review №29

Customer service is not high priority or at least that is what the appearance is. Can see 5 employees at the counter with no customer and you can stand there for way more time then you should waiting for someone to engage with you.

Ja
Review №30

Awesome service. I asked a random employee where I can find a part, they made sure it was for the right make/model/year/month for my car and got me out of there in no time!

Ch
Review №31

I buy all of my van parts at cossless and over the years I have adopt all the ample that work there so everyone who works there they are a part of my family like my uncle Wayne I have known him for 20 years ok.simverely Christian j.jones

It
Review №32

Steve and Blake were so helpful. Steve really went above and beyond what I expected. So very helpful as a single mom of a teenage son, learning as he goes Steve was awesome..patient answering all of our questions. Thank you so much.I use to buy all of my parts for my 63 Falcon futura when it was a tiny little building 23 years ago (still have my falcon). Still great service to this day. We will continue to shop here. Thank you so much! 5 stars!

Mi
Review №33

So helpful. They took the time to look at my car to see exactly what I needed and looked up the part. They didnt have it but are ordering it for me. Super nice associate

Al
Review №34

This place has amazing customer service! A few days ago my brother bought me new windshield wipers but they turned out to be too short, so since hes at work I decided to go by myself to see if I could have them replaced or if not, just to return them. I went to the cashier and she sent me to the store manager -Wayne- who listened to my inquiry and immediately gave me a replacement and even put them on my car for me. I really appreciate the customer service here and recommend this place. I am definitely coming here again if I need any car parts. Thank you.

Vo
Review №35

Great management. Evan always professional and polite with all issues I have had. Well informed staff and great prices!

Ja
Review №36

This is the only place I go to get Auto Parts! Huge store! Call ahead and have them hold your parts and its so quick! Very inexpensive this place beats anyplace Ive been in Portland and Vancouver by far! It is definately worth it to check it out and do some price comparison, you will be surprised and become a customer too!

An
Review №37

Great selection & Prices! C.S. is VERY helpful!

Wm
Review №38

Helpful staff all your auto repair needs a pleasure to shop

Cr
Review №39

Always the go to for car parts!Always so friendly and so helpful!

Sc
Review №40

The parking lot was quite a nightmare. As a visitor there is no clear signs, or anyone to explain how to check out. I realized after waiting for ten minutes the little island behind me is the check out and not the line of counters in front of me? Idk what the deal was but the store was big and even tho the service wasnt very good, they do have a surplus of auto parts.

An
Review №41

Best place to go for a front row view of the shadetree mechanic who definitely didnt just puck up a fresh sack, has to install their newly purchased part in the parking lot.

Tr
Review №42

Courteous, Friendly and Helpful!! Love this place & it makes me feel I should have been a mechanic for All of these prices. THANK U SO MUCH FOR BEING HERE IN BUSINESS 😊

jo
Review №43

Helpful staff. Only had to wait a day for ordered parts. Not to mention check engine lights diagnosed for free.

Jo
Review №44

I like to place nice deals

Ha
Review №45

I appreciate this auto parts place, good prices and they are helpful!

Ja
Review №46

I was here for free check engine light inspection. Pretty quick to get the code

We
Review №47

Waited 20 minutes to get a quick engine light check. Told I was next, they skipped over me.Grabbed a number and they started calling letters.Dont waste your time, going to buy a scanner from elsewhere.

Br
Review №48

Had the shaft seals I needed in stock when even the Subaru dealer was out. Was cheaper for name brand part as well.Busy place on a Friday evening. Had to have been 5-6 people helping customers with dedicated stock-pullers and cashiers. they have an old school take-a-number so you can browse while you wait. Efficient setup.Blows my mind people need someone to install windshield wipers. So expect to wait while they go do that for someone.

Le
Review №49

They almost always have what you need in stock, and if they dont, its next day

Jo
Review №50

Great prices and selection. Knowledgeable staff.

Wi
Review №51

Best price on auto parts and quick friendly staff. I was in and out with my parts in under ten minutes.

ke
Review №52

I am always confident in the staff to lead me in the right direction. The prices are almost always the best and if they arent they will match prices easily. Fingers crossed!! (With confidence)

Ca
Review №53

Not too bad, but you need to know what you need or you might as well go to a shop.

jo
Review №54

The young lady who I asked about some LED lights was very nice and helpful not only did she help me answer a question about them but gave me a couple more things to make sure of before I left getting all the way home then finding out that the things you bought arent compatible really sucks she made sure this wasnt going to happen to me

Me
Review №55

Called on 9/21 to inquire about a part. They said they had it in stock. They put it on hold for us. We arrived 15 minutes later and they spent well over 20 minutes looking for that part. We made jokes that we must have spoken to a ghost instead of an employee! We did not have time to go to the Hazel Dell location. Thankfully, the employee did a great job of pursuing to find the part.Today, my sister who cannot drive her car to the parts store called and asked if another part was in stock. She was told the part was in stock & they put it on hold... She asked me to go pick it up for her and drop it off. When we arrive, the part is nowhere to be found, there is some kind of mix-up, and the part wont be there until 6pm. If you can imagine, that doesnt really work out well if you have to go to work the next day and you need your car.Im sorry, but that is just not a very good customer experience 2 days in a row. Ive always enjoyed Cost Less prices, but the system needs work in my opinion. The people are generally very polite and helpful. If the customers are feeling frustrated, I can only imagine the employees must be feeling that doubly. Please consider reviewing your systems for the sake of your employees to make their job easier and avoid customer frustration.

Ce
Review №56

Prices for excellent there the staff tries to get to you and help you as fast as they possibly can I wouldnt go anywhere else

Ja
Review №57

Had what we needed, and more! Love this place!

Be
Review №58

This is usually a great parts store. Very affordable with most items and well stocked at all times. Can find you pretty much anything if needed. The staff for the most part is knowledgeable with a couple just trying to sound like I know advisors sprinkled in. Can be a very busy place at times. When this is the case a ticket# system is employed to get you a parts advisor. All in all a great parts store in general.

Ja
Review №59

Quick and easy and the price is always right. Staff is always courteous and helpful. Its been our go to auto parts store for 10 years.

D-
Review №60

The best place for auto parts in the Vancouver area.

za
Review №61

They figured out a way to get me the parts i need to keep my 30 year old Integra dailyable

Mo
Review №62

Great place, awesomeness customer service.

Do
Review №63

Great customer service! Store was full of customers and the employees were still able to have fast and accurate results in finding my parts!

Mi
Review №64

Great customer service. Busy location. Got my part😉

Pa
Review №65

One of my go to auto parts stores for parts I need immediately... prices are fair, most staff members are friendly and helpful!

Ce
Review №66

This was the 1st time I had been here. There were an overwhelming amount of other customers. It appeared as an unorganized system to me because I had never been there & I didnt understand how it worked. Another customer told me I needed to take a number and wait to be called. So I did that and when it was my turn the employee helped me with what battery my car needed then walked me over to another area to wait in another very long line so that I could pay. I felt like it was an excessive amount of time just to buy a car battery... Even so, all the employees I dealt with were super helpful. The price was great.... And the selection of batteries was large (in my opinion.) An entire aisle of batteries in fact.

T.
Review №67

Called prior to confirm/reserve part. They reserved wrong part so took an additional 10 minutes to resolve. Other than extra time, was able to get the part I needed. Store does alot of business as they have better prices than competition.

To
Review №68

Really nice Auto part store, clean

Wy
Review №69

Always have what I need, and far cheaper than auto zone or napa

br
Review №70

Good prices. Havent had a problem with them.

An
Review №71

If youre looking for any sort of car part at a Cost Less Price come here.

Jo
Review №72

Great prices. long lines. they had my brake parts in stock

Wi
Review №73

Always good for fast hot mexican food, I usually dont give 5 stsr for fast food but they are a cut above most,, try the street tacos

De
Review №74

Carlos went above and beyond to help us resolve our issue. He answered all of our questions respectfully and gave us great advice. We are very pleased with the service we received. We will be returning to this location for our auto part needs and highly recommend them to you.

Ni
Review №75

Told one price on the phone then another when I got there. Twice. They also have a weird will call idk if its worth the wait on the phone, youre still going to wait in the same line as everyonr else so Id skip waiting for someone to pick up the phone.

Je
Review №76

Very good customer service

Pa
Review №77

Best place for cheaper parts!This place is not a secret because wait times can be like the DMV.

ba
Review №78

A great place for helpful and friendly service at a great price!! Its just great!!

El
Review №79

Very helpful and great customer service. There was a line but didnt have to wait long.

Je
Review №80

Knowledgeable staff, great prices.

Me
Review №81

I was inside far too long waiting at the counter for not one person to acknowledge me. Plenty of employees too.

Ke
Review №82

Little high priced but when you have hard to find parts that no one carries you can charge more. However they had what no one else had and it saved my but.

Tv
Review №83

Bad costumer service. I call to get an update on my order and the person who was helping me, before asking my name and almost instantly answered me with a “no it has not been delivered “ and after a couple minutes on hold they said that it never got deliveredI ordered at 10 am thanks for your professionalism smh

Ma
Review №84

This place is always busy because they have cheap parts in stock or can get them same day or next day.

Ca
Review №85

The people here are always very helpful. Prices are reasonable.

Jo
Review №86

Out of stock on the oil, an spent 1/2 hour waiting to tell me costlessdoesnt have it.

We
Review №87

Was clean an orderly but had no book to look up wiper blade for my vehicle an had to stand in line to to get the right one an then had to get back in line to pay for them.

du
Review №88

Always have what I need at a good price point

De
Review №89

Pleasant experience. Employees very helpful.

Be
Review №90

Always find what Im looking for. Staff was super helpful.

Ed
Review №91

With 4 cars Im in there often. Theyre the best imo.

Ha
Review №92

Excellent service and un beatable prices,...chea buddy !! Get her done son 🤘

EA
Review №93

Very nice staff very helpful and said if I have any problems with what I bought to bring it back and talk to them. They would help me out. Awesome!!

Ki
Review №94

Great place to buy parts

St
Review №95

Ok place to shop but they are very helpful

St
Review №96

A great place. Always busy there.

R.
Review №97

Great service as always . Warrantied my radiator no problem . In and out within 10 mins . They always have a lot of staff on hand so you rarely wait longer than a few minutes

Ab
Review №98

Always so helpful here

Ry
Review №99

Ordered a battery through their website and it was delivered to my home in just over an hour. Right part at the right price plus delivery? Yes sir! Thanks!

Ch
Review №100

They havent not had something Ive needed for ten years now! Cant go wrong with this place! 👍

Information
100 Photos
100 Comments
4.5 Rating
  • Address:10507 NE 53rd St, Vancouver, WA 98662, United States
  • Site:http://costlessautoparts.net/
  • Phone:+1 360-254-5710
Categories
  • Auto parts store
  • Car battery store
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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