My son bought his first car there, couple years ago, great staff, were helping to give him the best advice in regards of financial and whenever needed helped with payment adjustments, also added a military discount. I really appreciate that.Amazing cars.(please dont sell that Red jeep so fast, there are 2 more I got my eye on? Thank you π
Went there with my car to do a preventative maintenance transmission flush on my Jeep as soon as I pulled off the lot I noticed a huge crack in my windshield and my transmission was making a weird noise I drove back to the lot and told one of the employees they refused to take any ownership of the issue before we even went there my car was fine not making any noise and definitely did not have a crack in the windshield they insisted it was my fault and that they would not fix what they broke DO NOT GO HERE THEY ARE SCAM ARTISTS!
Thanks for doing an oil change on short notice! I was referred to you by Premier Grooming, by the way. π
This place is wonderful for people trying to get their credit back. I love my vehicle and the service Ive gotten since Ive bought it. Very friendly, family business.
Very disappointed with refferal gift supposed to give 100 dollars when referring people. I have referred many here some I didnt know well so I didnt mind they forgot my name . And I deal with older population this last referral was someone I did know I even lent my truck to him to go there . Hes confused I took photo of car he purchased went to dealership several times and still no referring money now time passed . I feel icky like some grub .why would I go there with proof. The man I referred seems to think its going to cost him the 100 and keeps giving confused messages . I probably wont be referring anyone else I sent 5 people there that purchased used vehicles Ive been paid 1 time when I physically went with them. I buy new generally so I personally have not bought a car here . I have assisted others.I had someone with me today in the car that was in market I brought them somewhere else . Others dealers have always been fair about referring fee .
My husband a veteran got a screw in his tire driving down Oslo, stopped at Stepaneks for as an emergency repair. They fixed his tire and thanked him for his service....NO CHARGE ! God bless this business... good people πΊπΈ
Stepaneks auto sales and service are extremely amazing they are so sweet all of her staff are amazing they really do work hard to try to work around your payments and they help you out as much as they can I can honestly say from my experience with especially my husband having two cars from there my sister having a car from there and then now me getting a vehicle from there they really do treat everybody with so much respect and they are so nice and so sweet I have had nothing but pleasurable experiences from stepaneks I have been with the stepaneks with my vehicle for over a year and a half and my husband has been there for four years when he has gotten his vehicles so altogether itβs been roughly about six years that Me and my family have been going to stepaneks. I would hope a lot more people will stop by there and show them some more love because they truly an awesome used car dealership to go to.
Friends bought cars here, raved about it. . Overpriced...
Stepaneks has been good to me so far. Ill keep coming back.
Highway robbery. Lousy customer service, lying management, immature behaving employees, unprofessional in every way, inexperienced mechanical team. Need I say more? I was warned I didnt listen. Their bad reputation stands!!!!Im responding to the owners continued childish attitude which is probably why he needed stitches in his face. Anyway, had you helped me when I was there I wouldnt have been put into a second non working vehicle. Nice try but your response truly proves my case and point.
I would actually like to take this time and speak on behalf of stepanekβs auto, these guys here over are freaking awesome!!!!!! They have great vehicles I never ever had an issue, the service is 100!!!!! There mechanic Eric is no joke that guy is like god on cars. This place works with you understands you and if you lack anything that has to do with your vehicle speak up they understand thatβs what they are there for trust and believe me. Iβve gotten two cars from them already I loved them and believe me Iβll come back again. Thank you guys for everything youβve done for me I appreciate everything.
Purchased a car from them almost 2 months ago. Great little car. The gentleman who sold me the car was very helpful. His name is Brandon. I would recommend this place to anyone who asks.
I recently moved to this state wo a car and needed one badly... This was the first and only place I looked at to buy a car because I felt that the hometown atmosphere and caring customer service I got from the team specifically Brandon was a big relief... The entire process took less than three hours and was totally hassle free.... It was obvious that if your situation is dire they will try their best to find something that will work for you.... Thanks to Brandon and Stepaneks team...
Trustworthy and reliable place to go. All the staff were friendly and knowledgeable. I dont have just one person to recommend going to because they are all great. Anytime I had a concern or issue with my SUV I brought it in to them and they were able to diagnose an issue if there was one and fix it quickly. As long as youre honest with them they will work with you I have never had an issue with them theyre all truly amazing
Hi my name is Cecilia BakerIm here to share my story,Stepaneks Auto Sales, thisPlace is the best place to purchaseYour next SUV/ Car, l have been withThem for many years, when l tellYou John Stepaneks & Team there Awesome l have had so Hard/ Hard times but they always made me feelComfortable. I had a kia & the motor blowed up l didt have not one penny to get nobodys car John Stepaneks call me per say: catch a run l said John l dont have any money he said l didt ask you about money l got up there he said get what you what. Im a cry baby so l begin to cry l got a SUV l call my truck O Glory l yet got to get my tag with OGlory. What Im saying this the place to purchase your next SUV/ Car . l have had some HARD/ HARD times and John & Team Always. were there for me you will never/ever find a buy here pay here Auto Sales there the BEST
This place is awesome!! I went to them looking for a new vehicle for my expanding family but also on a budget. They did everything they could to make sure I was happy. I wasnt pressured into something I didnt want or couldnt afford. Everyone was so nice and jumped through hoops to make sure I was happy. They even entertained the kids while doing all the paperwork. Great cars at great prices and they are willing to work with anyone! I recommend them to everyone!
Great employees and they take care of you and your automobile
Service, Sales, and billing depts are all awesome. John has an awesome staff. I definitely recommend them if you need a ride.
I have been buying cars from Stepaneks for years and they have always treated my family with respect and worked with us when the cars did need repairs. They helped us rebuild our credit when nobody would work with us and put us into a reliable car that was affordable and perfect for our family at the time. The cost of doing business is that unfortunately your not going to make everyone happy and no matter what some folks are gonna walk away with a bad taste ..hence the negative reviews...Do your research and read up and stop by and talk to them and give them a chance to put you in the right car !
Hi, Im Maryetta Jones and recently I was able to get my own transportation at Stepaneks and I didnt have to have good credit. Wow Im amazed at Ricardo and Wills patience and understanding. Ive been telling everyone thats trying to buy a car about Riccardo and Will at Stepaneks in Gifford on US-1. THANKS!!!
They are the worse place to get a car. All vehicles break down and rigged to drive and dont plan on driving to far because they wont sell you a vehicle because of mileage. My son got a car from them and only made it 15 minutes down the road. Got it to the shop it was unfixable. Then they refused to let him get a different vehicle because it was going to be used for work and it would be to many miles being put on it So if anyone is looking for a good vehicle please go somewhere else. We are contacting the BBB on monday
I would recomend Stepaneks for anyone looking to purchase a vehicle. Brandon the sales associate I worked with was great. Professional, upfront service in a comfortable environment. They gave us all our options and allowed us to pick what car we wanted. One of the best things is the warranty that automatically comes with the car. If you need a good reliable car, at a great no pressure dealership, call Brandon at Stepaneks today.
I am very please with the truck I purchased. The staff was really nice and seem to really want to help people who have less than perfect credit. They also kept the payments in a price range I could afford. I would recommend this place to anyone who needs a nice car and the 3 year/ 36,000 mile warranty makes it really nice and help ease your mind about buying a used car.
They always have great customer service.. they also service your car in a reasonable amount of time and fair prices for the services... I definitely recommend stepaneks when anyone is looking for a vehicle.
I have been going to this place for about 15+years. And i wont go anywhere else. They make me feel like family every time i walk in the door. Love this place.
We had an issue with our car that we couldnβt solve. John, Hector, Eric, & Dawn went above and beyond to help with getting our car fixed in a timely and efficient matter. Very easy and painless!
Horrible place. Let me start by saying some people will tell you they had a good experience. Some will say they had a bad experience. All I have to say before you buy a car here do your research first these people will sell you a car and say its covered under warranty and refuse to fix. I brought a 98 crown Victoria there and stepaneks refused to fix the electrical issues even though there covered under warranty. I had such a bad experience there Im giving the car back. Now Im stuck without a car. I was paying $75 dollars a week, keep in mind it was a 98 crown Victoria with well over 150,000 miles. Thats about $300 a month!!. And these people do not care at all If your reading this avoid this place at all cost cause I promise you they will screw you over. Im not saying this over anger or animosity but this place is bad. I swear on my life I would of kept the car if they would of just fix it. They prey on low income people that are desperate for vehicles. Ask around Vero beach, they do not have a good reputation at all. They have been in business for years and I dont understand how. Avoid this place at all cost.
I cant speak highly enough about Stepaneks Auto Sales, salesman, Brandon Neal, and everyone I encountered there. I recently purchased a used Chevy Silverado pickup from them and Brandon worked very hard to make the deal work, giving me a fair trade on my Dodge Caravan and dropping the price on the vehicle so that it could work. After an awful experience with Dyer Chevrolet in Vero Beach, dealing with Stepaneks was like a breath of fresh air. Go there first (or last if you want to shop around) if you are looking for a used vehicle, or if you need repairs.
These people are awesome. They sold the original SUV I had my eyes on but they quickly suggested several other SUVs in my price range. Super helpful with the entire process as this is my first vehicle.Ricardo was my salesman and he did a fantastic job with the paperwork and making sure this fit into my budget. Definitely worth going to!
An amazing place. The guys there are so sweet and the work with you and help you the best they can. Very happy with them and I had got 2 cars from them.
Very nice and helpful.
My sister and my brother in law bought a car from stepanicks in vero. WORST PLACE EVER to purchase a vehicle from. They bought a 2006 dodge charger that was driven 15 mins down the road.. died on side of the road. Tow truck came from there business and they pulled half the front bumper off acting like nothing happened. Get it to shop they said it will be ready by 3 the next day. We show up to no vehicle because it was unsalvageable. Then they chose to deny another vehicle because of to many mile would be put on the vehicle manager said they chose to deny to sell we asked why do you sell cars if they arent meant to be driven all cars put miles on we said is it because you sell bad cars that dont work he said yeah so be warned dont go to stepanicks for a vehicle
I had no problem with these guys! I walked in, told them what I was looking for and now Im driving what I wanted NOT what they wanted me to drive. If you want to deal with straight forward people then this is the place!
My husband and I went looking for a vehicle for our son. We assumed they had decent cars due to all the cars we have seen with their name, however his prices are absolutely insane. We had asked to negotiate for 2003 vehicle they wanted 7,000 for. They didnt wish to wiggle at all. The I assume BIG boss came out and wouldnt budge on price. By the time this vehicle would have been paid off it would have ended up being a $12,000 vehicle. When we told him what we were looking to put down and pay we were told your not gonna get that price here so you can go somewhere else. So needless to say we left and got an amazing price and vehicle through the ford used car vehicles. Saved me $4,500 off their price. We were not happy with our experience and will not go there again ever.
I was very pleased with the customer service that I recieved from Ricardo. He was very pleasant and helpful in helping me choose my car. I am very happy with the car I chose and will refer anyone to get a car from here. Looking forward to a future purchase with them.
The service dept came to my reduce. My alternator went out and it needed to be replaced asap. Erik the manager in that dept got me in asap and they fixed my issue. They have always been good to me whenever I have any problems. Keep up the good work. Thank you again.
Repossessed my car with an up to date payment because I put βtoo many milesβ. Worst customer service ever! Every one is rude and brief. They put a gps on my car to turn it off if itβs even one day late that messed up my starter. The owner is very nasty! I had problems with the car since the day that I had it and they blame me for the problems when I had the car less than 5 months. Please do not go to them. I had a 2022 Ford Focus and after all taxes and fees they were charging 20,000 for the car. I sent my car in to be serviced and kept getting the runaround about what was going on with the car . Then I get news that they are cancelling my loan because of too many miles being put on the car now I have to pay 75$ to get my belongings out of the car but the whole time it was sitting at stepaneks I was told that they were working on it . I now have to go way to fort pierce to pay for my belongings when it was at stepaneks for a week and they were telling me that it was getting worked on. One employee told me how they rigged a customers engine then tried to blame the customer for it and make him pay 2000$. If you want a lemon go ahead and purchase a car with them.
I walked in to Stepaneks Vero Beach location and found exactly what I was looking for at exactly what I was looking to pay. The have been very fair and reasonable with me. They have given me the chance to rebuild my credit, they voluntarily report positive information to credit companies. The convenience of being able to pay them directly cuts out the hassle of dealing with big banks.They are a true family business, they are hands on and care about your family. The thee year warranty gives me piece of mind knowing I wont have to worry about any high cost repairs while paying off this vehicle. If you want a no BS, honest, straight forward car buying experience I recommend buying a car from Stepaneks. Go down and talk to Brandon, you see exactly what Im talking about.
Hands down the best place to buy a used car very professional and reliable what makes them so awesome is they always make my experience amazing!!!
So far so good ive had my car for about 17 months now no maintenance required. Flexable pay. Friendly service
Awesome service. Great peopleIi recommend them highly
Waaayy overpriced! Looked at one car, and it had a knock! Tanner was very helpful though.
I absolutely love everyone at Stepaneks!! Hector is awesome!! There always so friendly and willing to help or answer any questions I have!! I def refer them to anyone who is looking for a nice used car!!
Ive been dealing with Stepaneks for 16 years and 7cars now. They have always been helpful, fast and honest. Perhaps not the cheapest, but definitely one of the best
I purchased a vehicle frim there. The environment is friendly. The service is great. My agent Ricardo was very polite and helpful
We got put in a jam with a vehicle not working, came in and told the guys what we were looking for and they delivered! Got a great deal on a great family car. So glad we chose stepaneks and hope the service continues to be great!
I have purchased 2 cars from Stepaneks on Oslo in the last 9 months one for me and one for my son. These guys are great and helpful and I am HAPPY with the vehicles. Ricardo helped me this time and I am so Thankful for his help. I highly recommend stoping by if you are looking to purchase a reliable car from nice and helpful people.
I recently purchased a car from there and Ricardo was very helpful in getting me into something that fits my needs excellent sales and listening to what my wants were helped me when no other dealer would. I will recomend them to all my friends and family thank you again Ricardo
Great group of people. Car is still in good running condition. Very helpful.
Bought a car from them been great were kind an fast to help,,, the warranty is great an they really make me feel at home . some people complain but for me the have been awesome ..already helped my credit cause ive made my payments on time .. ..
Gor a 2005 Chevy impala in May 2017 got in accident in beginning of March 2018 . They got me to 2001 infinity qx4 in a matter of a week. With no problem . Very pleased with the service. Going back for another very soon
Build your credit when you make your payments! Best car dealers and mechanics
My name is Adrian Gardner I went today to get my gmc envoy today and my experience there was awesome. Ricardo was the one that helped me out he made me and my my feel right at home he is kind and polite I recommend this stepanek location to anyone thats looking for a good running car.
Brandon & Hector are great, Mr.stephaneks is also great his self i had one problem and he was very on top of the issue, always so re-assuring. I recomened them to any first time buyers!!! Great car with a 3 year warranty for my first car.
I would recommend Stepaneks Auto Sales to my friends in a heart beat . They have been very helpful with their services & Absolutely have no problem working with you to decide which vehicle best fits what your looking for.
Good place to get an inexpensive car and some service.
Enjoying my SUV.. Service is always great..Would reccomend to anyone who needs a car but dont have great credit...
Great customer service! Recardo great customer service!
Check with BETTER BUSINESS BUREAU we should have.scammers at there best!lots of complaints. So many good car dealers in Vero beach.BEWARE
This is my 3rd car! Great experience purchasing! Hector and Dawn are always helpful in any problems.Stop by, give them a try! ππππππ
Good place to get a car with a little money down and bad credit and they work with you with everything the young lady that takes the payments her name is dawn she is just fantastic
Best place Ive ever been great people here.
My whole family has got our cars from here. And Ill go back. Friendly service
WARNING! Do not buy your next car from these guys. I stopped in to look at a few SUVs. They were closed. It was Sunday. I saw 4 vehicles that I liked. Between 2002 and 2005. I called today Monday to find out the prices. OMG!!!!!!!!!!!!!!!!!!!! Book value on a 2002 Ford Explorer is around $3,500. to $4,000. They wanted $9,995. ( ARE YOU KIDDING ME? REALLY!!!!) I told them they were way over book. He came back with, They come with 3 year warranties. What a scumbag! I hate people that rip others off. BUYER BEWARE!
Ive felt with this company 4yrs and they have always went out of their way 2 accommodate my needs. Hector is always polite and professional and a great asset to the company.
Will probably become my new garage repair shop in Florida. Marks garage needs highly qualified repair people
Stapaneks is a great buy here pay here. They jave a great slection of cars amd a wonderful staff. Riccardo is a great honest sales associate who assisted me with my purchase. Riccardo walked me around and pointed out every vehicle that was perfect for my circumstance and help me make an wise choice. I love Stapaneks.
Wish I could give -5 stars. Worst possible experience. I came in out of the rain reeking of desperation for a car to go to work. Naturally these vultures picked up on on situation and took me out behind the woodshed. I was stuck paying 320 a month for 3 years for a 2000 Tuarus that came up as $1,200 on kelly blue book. You do the math. Then when I finally got some balls and confronted them about wanting to give the car back they attempted to scare me and talked down to me. I tried to ask a question in the middle of the owners rant which made him blow up. What happened to trying to support the community that you profit off of? What happened to the customer is always right?Bottom line, these people prey on those of us in less fortunate situations with no remorse.
Do not buy from this company. I bought a car from them that turned out to be a lemon. When I returned it, they reported to the credit company as a repo. Now my credit is ruined. God, do I have other words. π‘
Ricardo was very helpful when trying to find me the perfect vehicle in stapaneks
Nices Cars and trucks. Not bad prices.
Stepaneks has never been anything less then helpful, courteous, and professional in every step of the vehicle purchasing process. I would recommend them to anybody. 5+ stars.
I looked at 2 cars, one wouldnt even run. Then discovered they wanted to charge me 4 times what the vehicle was worth. I went looking for a work truck, and they were only willimg to show me a few cars.
Overpriced!! Selection on web not available.Bait you to come.
While this place of business wasnt able to assist me with my need, they kindly referred me to a business that could!! So grateful!!!
Love them
Took my Car there to get work done, very helpful and friendly staff. The mechanic Ryan got me back on the road in no time.
We went to the lot hoping to save money and upgrade our car to something newer with lower miles. Instead they wanted a ridiculous amount of money for something that was just as bad and old as our current car. They wanted $220 every two weeks ($440/month) for a 2006 Hyundai with 108,000 miles on it.....SERIOUSLY?! We went down the road and bough a BRAND NEW car for $350/m. This place is a joke.
WORST PLACE TO GET A CAR FROM MY TRANS WENT OUT IN MY ISUZU THEY FIXED IT NOW ITS GOING BAD AGAIN I WILL NEVER RECOMMEND ANYONE AN WILL NEVER GET ANOTHER CAR FROM THEM. PLEASE SAVE YOUR MONEY AN TIME
Thanks again to Brandon and Dawn! You guys are the best!
This place is a complete scam! Do NOT DEAL WITH RICARDO! He is a lying jerk! I travelled many towns to go here an get a car an he is like bi polar and changed his aditude on me! I WILL NEVER contact them again! He would not let me text drive the vehicle I went there to purchase, he was DEMANDING that I buy insurance first! Then he said he could not find my old plates in the system, then passes me off to a stranger and they pull up my plates. He was rude and unprofessional to myself and another customer and his pregnant GF. I give this place negative stars!
Nothing but low life scum. Sales people do not know a thing about cars. Every single technician is a backyard mechanic. Plus mr stepanek is one of the most horrible people ive ever had to deal with. The guy definitely has mental issues and before i got a car from there i heard from someone very close to him that he beats his wife. I dont know if its true but the shoe does fit. Stay away from this place. Or dont. Either way youve been warned
I would recommend stepaneks to anyone looking for a car, I desperately needed a car and they were the only ones able to help me out that same day.
Had some work done on the car
Worst experience ever. I bought a 01 ford escape for 7500 of course I had no room to negotiate my credit is bad and was in need of a car. The dealer was an a hole not helpful or very knowledgeable on cars at all. I test the the car it had an idle problem when first on. Was told the car would be fixed the next day. Went the next day started the car seemed fine then. Started it the next morning and it stalled out of my driveway. Called the daler they told me there was nothing they could do their tech wasnt gonna be in town for 2 weeks. 2 weeks later after having problems the whole time I bring the car back they said they fixed the problem again which they did not I had the same problems the very next day called again to bring the car in again was told the tech wouldnt be around for a week or so. Brought it again the car was never fixed still had the same problems. I finally gave up trying to fix the car after they told me I had to but a $200 piece becuse it wasnt under warranty even though the car had problems from day one that were supposed to be fixed. I would never but from there or recommend it to any one they can keep the 100 for a reterring a friend. On a good note ricardo I believe his name is is a decent guy He was the only bright spot
Always kind and courteous β‘ they help whenever you need anything, or if there is any issue they work through it with you. Used cars are a gamble no matter where you go, but Im definitely glad I am a customer of stepaneks!!!
I bought the 2000 s10 chevy from them two monthes ago . the flywheel was cracked and the starter was bad its still under warrenty but they want me to pay $600 and something to fix it .they sold me a lemon so if i was u id have a real shop look at anything you think of buying there cause they rip people off
I always enjoy coming to Stepaneks. They are always friendly and Dawn is AMAZING!!!!!
Thanks to Ricardo for helping us, find a car and being very honest and accommodating
Very micebpeiple willing to help
Great service and wonderful people to deal with
Highly recommend Stepaneks! They helped us get into a car in no time!
Great selection and excellent mechanics!
Best deal in town very satisfied
Brandon was very helpful and friendly.
I work here, awesome dealership.
The staff is very friendly and will work with you when you are having difficulties.
Great deals,wonderful staff,
Honest mechanics
They are very helpful, especially when accidents happen when you cant control, so thank you to the team here!