Great job to Brandon in parts. I was driving from Mcallen to Houston and broke down close to Victoria and I called in advance and Brandon had the part in front desk for me. He even lent me the socket I needed. Was on my way in no time. Great service

The absolute worst costumer service in Victoria! I’ve bought 4 vehicles from them and they are all great until you need an oil change or something fixed!! Will never ever go back to them!

Mac Haik employees are helpful when choosing a vehicle. Im pleased that they dont guilt you into buying a car. I will continue to go back for their services and I confidently recommend to everyone I know!

Turnout was good got my son in a new car, took a while but they worked hard on the deal.

I previously purchased the new Ford Ranger from these guys back in 2019 and unfortunately ran into some continuous problems with it. Tyler and his team from Mac Haik in Victoria treated me right by taking great care of me in a purchase of a brand new F-150! They even delivered the new vehicle to my place of work so I never had to miss a day. Zac and Tyler made the process smooth and seamless from start to finish. Very satisfied with this dealership!

We have purchased 4 vehicles from Mac Haik Victoria. Unfortunately, the truck we bought for our son, who lives out of town, was giving him some trouble. Tyler, the GM, stepped up and really worked with us and our son and made sure everything was taken care of. We appreciate Tylers dedication to our family and making sure our son was taken car of and was happy and driving a great truck once again. Well continue buying our vehicles from this dealership. Thanks Tyler.....

Had the worst experience with salesman Alex cook. He was rude Loud And Disrespectful. I left but came back and thank God I got a good salesman named Jonathan Respectful from the very beginning.

They have had my son’s truck for two weeks and still have not completed the warrantied power steering pump repairs/ replacement. Simple repairs anyone could complete but not here. Don’t plan on warranty work getting completed at this dealership.

Great service department. They contact you when service is due. Also, no long wait times. They do a good job in scheduling the service so you do not have to sit and wait for hours to get your car back. I have a Hyunda and find the staff to be friendly and efficient.

Oil leak before the first 10,000 miles. Warranty covered everything. I have to believe everything they told me because I didnt get on my back and look for the leak. Their quick lane found the link and Im grateful.

My son in law has ordered a new truck and we went to check on it. Not ready yet. Not dealers fault.

Service wanted: Recall on brakes. I first called Mac Haik on May 24th to set an appointment to drop off my car. No answer, left voicemail. I called again 2 days later and same story. No answer, left voicemail. Gave them the benefit of the doubt that it was a busy time, waited for them to call back. Nothing. After 2 weeks, I went up there in person to have a service member give me their business card, saying they would answer if I call or text the following week to set a drop off time. Called this service member directly on June 17th, no answer, left voicemail. Texted service member June 20th, no answer. Gave a final attempt and called the main number again on June 25th, no answer. Thats FOUR unreturned calls and ONE text over a period of 30+ days. Not only is this incredibly unprofessional its concerning because it gives the impression recalls, even those on brakes, are not important or worth their time. Because of this experience, I went to Aztec Ford in Goliad. They answered the phone on the 1st try, set me up for 2 days later, fixed the brake recall in one day and ALSO fixed a second recall without asking. Above and beyond, when they didnt have to. Hope Mac Haik gets it together because I have gone to them in the past with no issue and thats a shame.

Please save your time and do not go to this dealership. My husband and I dealt with Alex Cook and he was very unprofessional when trying to close the deal. Im glad we walked away because he did not deserve the sale. He sent me a very rude text message at 10:30pm that was seriously uncalled for. Not only that, but he ran our credit twice through Ford and then through Hyundai, without us knowing. Like I said, just save your time and money and head to another Ford dealership just like we did.

Ive bought several vehicles from Mac Haik Ford and have always been satisfied with the sales and after sales service. They always seemed to have my best interest in mind and treated me with kindness and respect. I recommend them to anyone seeking to build a relationship with a reputable dealership.

We love our Ford Trucks and have purchased 9 of them in the last 15 years. The problem isnt Ford, its the Mak Haik dealership in Victoria that is the problem. I had 2 very small recalls and an XM Sat issue(truck software problem, not the XM service) on my most recent Ford F150 that I brought back before the warranty expired. They kept my truck 9 days and Zac Zambrano their service guy lied continuously about trying to contact me to give updates, what was going on with the truck, ect... Out of the 9 trucks we only bought the first two from Mak Haik due to their sales techniques or lack of them, so I assume they are punishing e for living in Victoria but buying our Fords from other cities. The truth is they run their shops(both repair and body) act circa 1970s and have not moved up to the standards of more modern quality service organizations. If you want to be treated like you live in the 1070s, Mak Haik would be a good place to take your vehicle.

Cheapest dealership I’ve ever seen. My truck as it sits books for $10k more than they offered, I told the salesman numbers before I left corpus and basically set there for an hour and a half to be given an insulting offer. Autonation offered that $10k but Mac had a larger rebate for new 2020 trucks still on the lot, so I thought I’d give them a chance but it was wasted time.

Had a great buying experience with my 2021 f150, but i really regret buying from there because the service department is horrible.

Went in for a used 2018 impala, and had an awsome experience. The used car rep Mike hooked me up. I called once to check if the car was still there (had been chasing my tail for weeks with these other used car lots in houston), he visually verified for me and even sent me pictures of the car. Drove down immediately and I was test driving her within 15 min of arrival, Mike played it cool and let the car sell itself. I was in love with this car (tried not to show it, unsuccessfully), had everything I wanted and a little more. Let Mike know that I wanted her and he hooked me up with a credit union that would finance me at a rate and payment that my bank couldnt beat. Took a while to do the paperwork (because it was already late on a saturday) and I took her home that night. Sorry it took so long for the review Mike (you are an awsome salesman), I think it was in March that I got the car.

Michael Mays was so awesome in helping me get my newest used car! Had it for almost a month now and still love how well it runs and how clean it was at signing! Whole process went so smoothly and never had a single problem or felt rushed to buy a car. Definitely recommend this place and him especially!

First time buy a vehicle from here! Q and Sean went above and beyond to get us in a bigger family vehicle. Truly appreciate all of their hard work. It was very pleasant working with Q. We had some miscommunication and misleading information, but with the help of Tyler, he tried to right the wrong. I definitely learned something out of this experience that will NEVER happen to me again.

Not just a shopper. Im a buyer. My son was their 1st sale when they opened also & also since a few times. Also my ex wife lol. Also my daughter worked there before for a good while.

Not one but two vehicles today. Ty gentleman for helping myself and husband.

Shady shady peaple over there. Make sure you ask questions and read your paper work.

Incredibly gracious and helpful. Wonderful, sincere staff that genuinely cares. Thank you so much for your assistance!

After all the vehicles I have purchased in my life. I’ve never had to wait for so long with little being done. I had to tell them several times about the concerns and problems with the truck I was purchasing. It seemed like they had other priorities on there mind. After a whole day at the dealership I finally got to leave with my truck I purchased, only to see once down the road that warning lights about low tire pressure were coming on after I told them about the issue and was told it was fixed. Nothing was done about the receiver hitch. They even wrote it down on there little ipad. I won’t purchase another vehicle there.

Very Good customer service from the Pre-owned dept. The sales women Melissa was very helpful and went out of her way to help us...

The wait for a loaner car was extensive, but the tech seemed to solve a issue another dealer previously workeded on. My car was also very nicely detailed, which was greatly appreciated 😁 and service department kept me informed through out the process.. Now I wont have to stress out driving to another state, Tuesday for work..Would definitely return, if I was living in Victoria..

Excellent customer service

I started off with my truck deal and Waddell,Scott and Tyler were all patient with me and very professional. Even bought me dinner they had there. Gave me a good trade in price and had a good deal on my awesome new beautiful truck. I recommend them 100%

AVOID!!! Took almost three weeks just trying have someone call back to schedule first service on new vehicle. Attempted contacting by phone and email and received a call back to buy new vehicle but never received call for service.Eventually, wife took vehicle up and was told to just bring the car in one day before 10, they didnt do appointments. Explained we had warranty work and have some credits on fordpass that should cover the maintenance. So the next week we called the day before that we would be bringing vehicle in for covered preventive maintenance and two recalls we had received in it.Day we drop off, told it should be ready by 3 and they would call. 3 comes and goes so try call up, still get ahold of noone, wife leaves a message. Do to work she was unable to answer call back and girl leaving message just says... calling you back, no info on status of car....Next day hear nothing all day. So we go to pick up around 4, and when arrive are told, its ready. After about 15 minutes the girl comes back and tells us an amount due... for what??? Oil change. Thats covered by ford pass, we discuss this with you already. Says she has to check with someone. 30 minutes later comes back says its all done. I specifically ask, were all the recalls done because I knew the rear camera was perhaps short on supply from letter received in mail from ford. She says yes all done and points to paper (that wasnt one we were provided, they kept). Tell wife never going back there again.Two days later back camera isnt working doing same thing as before. Call back up and find out it wasnt taken care of, that they ordered a part, didnt tell us, and told us it was fixed. When on the phone with them this time was asked if wanted to tall to a manager wife told them yes, was transferred to a voicemail. Left a message asking for a call back and details about what had happened. Guess who called back? The incompetent employee that told us the repairs were done and took over an hour to get us the vehicle when we went to pick it up.Going forward well go to Port Lavaca, they answer the phones, schedule appointments and know what their doing, complete opposite of this joke of an service department. Dont bother replying with a message and number to call, shouldnt take posting a bad review to get someone to care about their customers.

Their internet price is not what is the actual price! They have “addendums” they add to the price and made it go up. Not truthful in advertising!

HORRIBLE.... because we had our own financing we were at the very bottom of their list of priorities. They had 4 hours to send the very last bit of paperwork to our bank and we even called them 2 times in between to tell them to please send it. We even told them the day before we would be back the next day with our bank financing!!! I will NEVER EVER EVER go to Mac haik ever again or EVER recommend them to anyone! I hope people see this so they know not to waste their time!!!

EXCELLENT SERVICE WHEN MY SONATA BLEW ITS ENGINE. ENGINE REPLACED WITHIN A FEW WEEKS, AND A LOANER RENTAL WAS IMMEDIATELY APPROVED. NO OUT OF POCKET FUNDS WERE REQUIRED FROM MY END. THEY TOOK CARE OF EVERYTHING, PERIOD. KUDOS TO THE LADIES AT CUSTOMER SERVICE KEEPING ME INFORMED EVERY STEP OF THE WAY UNTIL MY CAR WAS READY..... GREAT EXPERIENCE, NO HEADACHES !THANK YOU !

Thanks Tyler for the great opportunity..hope all is well with You guys.sure miss working with You.. Being a porter was not so bad and now I actually miss it. not so bad just had my hopes up for the parts runner job .also was kind of hurt when you asked how would I like to be full time and it never happened..I felt like a jerk after getting my hopes up and then let down..I need a job today . can You please email Me at [email protected]. Sincerely Robert Steele.

🛑 DO NOT RECOMMEND❗️❗️❗️My family and I went to Mac Haik to look at a Ford Fusion they have on their website priced at $13,991. At the time we didn’t say too much about us financing or being cash buyers. We then sat with the salesman and he gave us the price with payment included which was $13,991. We asked him how much it would be if we were paying cash.. his response was we can’t do that, if you’re paying cash the price would be $16,100.Can someone please explain to me how this is possible?!? This is exactly why some of us choose not to shop local. Thankfully we live near larger cities where we’ll probably get a better deal. Thanks for nothing Mac Haik!

I just purchased my vehicle from here and I’m in love with it! If your looking for a good sales man then ask for Kaiden! He was so helpful and was able to have us leave the same day with a new car! Thanks Kaiden at Mac Haik!

Mac Haik Ford made my mom a great deal on this beauty. I was really impressed on how they conducted business today.

Today, I called them, someone picked up the phone and transfered to the service Rep. but never answered and called me back. I called again twice and the receptionist picked up the phone and said nothing, just let me enjoying the music for a couple minutes and hung up

The salesman was great but when we went to work out price is when things went downhill. Advertised price was 39000, and then I had a special frequent buy discount from ford for 2000, and plus my tradein. So their offer was for 42000. Makes sense, right. After arguing i got the price down some. Then two days after buying we noticed backup camera not working. Took it in and was told it was a common problem Then we were told no parts that cameras are on back order and it could take a few months before its fixed. Never going to buy from them again..

Had a very good experience with my sales person Kadin..we drove all the way from Dayton to victoria,and it was worth it.. he was very helpful and friendly and made sure he always kept in touch with us and he even made sure we was still satisfied a month after the vehicle purchase. he went over and beyond to make sure we was satisfied. all dealerships should have a sales person like this young man,. Thank you kadin

Drove from Katy, Tx all the way to Mac Haik in Victoria to purchase a used 2015 Expedition. Jose Pous was our salesman and he made the experience unforgettable. From the moment we arrived to when we left, it was amazing! We arrived and the car was still wet from being washed, test drove phenomenally down bumpy roads he suggested to show us it was in very good mechanical condition, and the price was so good no haggling was needed. Best price in a 500 mile range. Thanks for the best car buying experience, Jose!

Need cheaper cars n deals

Lovely young man named Kadin is truly an asset to Mac Haik. I wish everyone there was as dedicated as he is!

Had a great experience with Mack Haik Victoria. The dealership has a friendly staff and willing to work with you. Jeff was the salesman and he was great. He presented everything that was available and was patient when we asked questions. He was not rushing us nor was he in a hurry. He went over everything about the Edge we purchased, it was nice. THANKS JEFF.

The team stayed late to ensure we took delivery of our car on the same day. If you are buying a vehicle from this team, be sure to understand everything that builds your final price. This knowledge will help ensure you are not surprised once you start signing papers. We ran into an issue at the end, but the team removed one of the two items off the final cost. Without this problem, I would have given the dealership 5-stars. However, I struggle to give more than 3-stars because I still feel the additional proposed costs were part of a tactic and not a mistake. Be a smart consumer, and everything should be fine.

I sincerely appreciate excellent customer service and applaud when I receive it. Christin Riley provided the very best customer service on my recent visit to service my 2014 Hyundai Veloster. She was detailed and contacted me after I picked up my vehicle and continued her customer service with positive attitude and sincere caring about my experience with the service department. She is definitely a team player and employee asset to your dealership.

Drove in from Houston to buy a car everyone was awesome we worked with Mike and Mike stayed till close to help us out and was very friendly to my daughter keeping her giggling during the test drive. We didnt have to deal with pushy dealers and they gave a good deal on the trade. Overall good customer service and great car selection. Happily we left with the car we drove the 2 hours for and left not feeling pressured and happy with our purchase.

I want to say Thank You to Bruce Lowe at Mac Haik for helping me get a new vehicle. Bruce went above and beyond to help me. He and Mr.Wallace were very friendly and made me feel special. I Love my car! I recommend them highly!Victoria

Well went to see whats wrong with a car need an appt didnt get the services we were expecting since we live far

Great place to buy a car.

Unfair deals,over pricedFound better deals with online dealersCarvana

Had warranty paint repair done. David gave me a courtesy vehicle for the 3 days it took to complete, and they washed my car before I picked it up. Great experience and great service!

I recently took my F 150 in for a warranty repair. They were extremely busy and Jessie told me that up front. Since it was going to take a few days to get it in the shop Jessie sprung into action and found me a loaner. This is great service. Jessie was very professional and had the get it done professional attitude. Jessie also kept in touch with me during the repair with updates. This is why I do business with Mail Haik Ford. I have bought 6 vehicles from Mail Haik and they will always be my number 1. Jessie GREAT JOB lady!!!

Jesse in the service department is great. However, I was given a scheduled early morning appointment and then they didnt even start on my car for 4 days. It would be better if the appointment was scheduled for a time when they could actually look at it. Ten days is a long time to be without a vehicle.

I always try to go to Jessie when I need to take my truck in for service. She is easy to talk to, she listens to me when I try to explain what is going on with my vehicle. She is very busy person, but takes the time to explain and makes sure you understand what repairs need to be done and what has been done.They fixed my truck, so far everything is great!

They did exactly what I asked them to do. I feel safe and relaxed in their waiting area. Its probably the fresh baked cookies and fresh brewed coffee, but staff are easy going too. I especially like that they can drop me off at home or work if they need to leave the car for a longer service. Been my primary shop for 3 years. I plan to keep that relationship.

While checking out cars I was approached by Steve. I had a ton of questions and he was very knowledgeable and very nice willing to answer any of my questions. He provided a great experience. One that I will remember in the future. I strongly recommend this dealership and furthermore I enjoyed my conversation with Steve. Thank you.

Very great experience. I would recommend coming here to get your vehicles. Mike Reyes was my sales man and he did a fantastic job. Not once did I feel that I had to buy a car. Mike was full of great information. At the end of the day I purchased a car thanks to the great service and helpful hand from Mike.

Great dealership, ask for Keith! He was knowledgeable and friendly!!

Thank you Steve, you made the process so easily and very quick. Will certainly recommend this dealership to my friends and family.

Service was great until I had a bad experience with a dog tried to attack me inside the dealers ship it was terrifying experience 😞until this day I can still feel terribly. I do believe that people carry their dogs for support but now I dont think people realize it not safe. I hope that no one countered what I been thought not good

I choose to take my Ford Explorer to Mac Haik since that is where I purchased my vehicle and I feel comfortable doing so. So far, I have been pleased with the service that I have received since I purchased the vehicle. Initially, they would vacuum the front floor mats but did not do this on my last visit.

Worst place I ever got a vehicle from, we have a 2020 expedition, it has several issues that they dont want to fix, been there several times for the same problem and they dont want to fix it, worst service ever!

Needed an oil change. Dropped in had it done in a short time. Staff at desk was very nice.

I had a break caliper motor get a hole notched out in it, and there’s literally no way I could’ve caused it to happen from a road hazard or anything. My father and grandfather who are master mechanics had even said this. Mac Haik wouldn’t let me take my car to get it fixed else where and the lady who “took care of me” during this process was very rude. I ended up having to dish out 600 bucks on the spot for a part that should’ve been paid for by the dealership because it was a manufacturing error. I do not recommend buying a vehicle from this dealership, because they always try to find a loop hole to get your money.

Excellent staff they actually try to help you and get you into a car

I bought a used 2016 F-250 from Jeff Morin at Mac Haik Ford here in Victoria and was very satisfied. He was honest, friendly, helped me get the best price he could offer, and helped me out with any questions about the factory warranty that I had. Jeff continues to follow up with me to make sure everything is going good with my truck, and his door is always open with any questions I have. I would definitely recommend Jeff for any of your new or used vehicle needs.

My truck blew a front seal on the transmission while traveling though Victoria. I was stuck and since it was a Sunday everything was closed. I had it towed to Mac Haik Ford dealership and left it there thinking that while the hourly labor rate would probably be higher than an independent shop at least they would be fair and honest. How wrong I was. I had to deal with the Service Adviser remotely by phone she first tried to convince me that the entire transmission needed to be replaced. When that didnt work she suggested replacing the pump and torque converter. When we finally agreed that just replacing the front seal was the best course of action she quoted me a price that was double what it should have been based on the industry standard number of hours for a transmission removal and replacement. When I questioned this she backpedaled about quoting for the wrong model of transmission. She quoted another price which was also high claiming that it included labor and fluid for a full back flush. She also agreed to a labor rate of $110/hr instead of their standard rate of $125/hr which is higher than any Ford dealership Ive ever heard of charging. When I got the invoice I was charged $125/hr and there was no back flush performed. Avoid using these guys unless you dont mind being overcharged and being lied to about what the bill entails.

Very helpful when you want a Ford 250. Very helpful and will get the detail you want in the vehicle. Ask for Sean Rhodes.

I arrived at Mac Haik after deciding to buy an explorer for my mom car. They had a nice looking used one, (leveling kit and all terrains, bucket seats in the back and a panoramic ceiling) I wanted to go with a new one but they advised me that this one was owned by the owners wife and well maintained; so I purchased it. my family has used Mac Haik for many purchases and seemed happy. This vehicle, bought 7 months ago, has been the worst purchase I have ever made in my life. I bought the extended platinum warranty because I was afraid of leaving in this super expensive vehicle and being screwed. Well now it has been in the shop twice for suspension issues and this time, the warranty is NOT going to cover it because the leveling kit is after market... the extended warranty was said to cover literally everything, (rips in seats, holes in tires, blown speakers, etc) but apparently not the suspension! I am so upset with this purchase (which is over priced because now I am upside down in it). Once I figure out how to pay the shop bill, I am going to eat the cost of trading it in, I need something more reliable and have access to a dealership who actually cares about the person, not the sale!

Absolutley amazing service!! Service department got my truck all fixed up in no time. Workers are super helpful and keep you constantly updated. Will definitely spread the word on the best dealership in town!!

My experience with he salesman Kenyon Kimbro was one of the best car sales experiences I have ever had. He was very helpful and knowledgeable. He did not push too hard when I wasn’t interested in a certain model and catered to my every need. Excellent service

Jessie is always full of knowledge and very helpful. She is consistantly clear with all communications. Jessie has outstanding customer service skills. The mechanics have done a great job with taking care of any repairs.

Absolutely AMAZING! The people that work here are down to earth, fun, and very caring. I felt like I was buying a car from family! Before we even started working the numbers, The General Manager introduced himself, shook our hand and gave us his card. That honestly says a lot. I mean if a General Manager meets you up front and gives you his contact info, then you know that youre going to be well taken care of and always have the contact info of the man up top from start. We were able to get the vehicle at the payment we wanted and could afford and we never once felt pressured. Has to be the best car buying experience ever!

My husband and I have purchased three vehicles from this dealership. We have had very positive experiences while purchasing all three of them. The whole staff at Mac Haik makes you feel so welcome. They are so friendly and knowledgeable about the vehicles. We will definitely go to this dealership if we decide to purchase any more vehicles in the future.

I cannot begin to express my appreciation for Mike Reyes and your dealership. We have been to many dealerships over the years and I have never seen a more clean, accommodating, and comfortable atmosphere in a car dealership. I especially must point out the beautiful lounge area meant to keep waiting customers happy and comfy. We must have been addressed by at least 4 or 5 representatives of the company while lounging, just simply asking how we were! Mr. Reyes shined in all aspects to include active listening, understanding, and being truly transparent during the expected long journey of buying a car with little to no hope. He was never presumptuous when it came to payments or money down, he was thorough and relatable. To make matters even better, even the quirky Business Manager, Lauren Fite, put our buying experience at ease with his dead pan humor and elegant flow of explanations and seamless dance of paper organization skills! It is apparent that this team provides exceptional service, I could not ask for a better buying experience, and if we buy again, it will defiantly be at Mac Haik Victoria!

Very satisfied with my vehicle and the help I had making the decision. Mike Reyes is great!! He knows how to make someone happy! Very thankful to have had him help me out. Highly Recommend.

Kenyon’s service was spectacular!! not only was he polite, kind, and funny but he got me exactly what I wanted and how I wanted it.He was very friendly and helped me out SO much! Thank you mac haik and Kenyon for providing amazing customer service I will definitely be recommending y’all to all my friends and family!!

I had no intention of purchasing a truck and only went by to look. Kenyon found the perfect truck for us, with more gadgets then will ever use, but have us such a great deal it was we found it hard to pass up. He very professional but more importantly very down to earth. Ask for Kenyon when purchasing your new truck

The service technician went above and beyond to ensure we were satisfied with the work. She was friendly and took the time to explain what needed to be done.

By far best sales person ever had to deal with!Face it no body wants to go looking for a car/truck/suv knowing they are gonna get hassled or have hidden fees or just down right not the vehicle they want. I spoke to STEVE LEROY and got into the perfect vehicle wasnt sure of what I wanted so I told him hobbies,kids,fishing,work,etc. Finally I came to a decision and when the work came down to it STEVE was efficient and in a timely matter got the job done professionally. Id highly recommend anyone searching for a vehicle today in the Victoria today.Thanks again Steve.

I was very fortunate to be able to be attended by Mr. Vega, one of the many amazing staff members at Mac Haik. I went in looking for something simple and not super fancy, which he did an amazing job to sticking to my preferences. I loved the feeling of not being pressured into looking at vehicles that do not fall under what I asked for, as I felt with other dealers.When done with the paper work I was handed off to Mr. Fite, one of the financial specialist there, who helped me finalize my sale. He also did an amazing job of explaining what I was signing and was quick to answer any and all questions I had for him. I left feeling like I was well taken care of and LOVE my new baby, which of course I use any excuse to drive her. ^-^. Make sure to go over and ask for Ethen Vega next time you are on the market for a new or used vehicle.

Jim Johnson in sales was so helpful and informative! I will definitely be going back to him for my next vehicle. He went out of his way to find exactly what I wanted.

It didn’t take long for them to find me a car and the sales guy didn’t pressure me trying to rush into something I didn’t want. Go see Arron Ortiz if your looking to find a good vehicle

Wanted to write a review not just on the great establishment of Mac Haik in Victoria but also to rive accolades to one of the staff members. Dae tron Head I believe is his name. He provided great assistance as well as making sure my needs were met. Mac Haik you all have a great asset in him! Cannot wait to purchase another vehicle from him! He is a keeper

If youre in the market for a new vehicle, Mike Reyes is your guy. He is polite and courteous, not pushy like some salesman can be. He is also very knowledgeable and works hard to get the best deal possible.

I bought a F150 from the dealership great experience Great salesman no pressure but the issue I have is in the maintenance department not willing to help always telling you that they are 2 to 3 weeks behind looks like they need to Hire more tech personal .

Awesome service! Will go there for my next vehicle. Mike Reyes is very good at what he does. Keep up the good work!

Friendly employees, dealers. Prices were definitely premium, but dealers tended to work with you the best they could. The waiting area were very family friendly, had snacks and drinks available which saved a mom like me when trying to purchase a vehicle. I do wish there were more used vehicles for thise who cant afford the top. I did like the package deals they had, as far as coverage.

Purchased a vehicle along with extended warranty in June 2019. Within one month had computer issues covered by warranty but every time weve called to get the vehicle in they tell us to leave it and itll be at least 3 weeks before they can even look at it and refuse a loaner. We are having to take vehicle out of town to another dealership to get it fixed. Service manager is not concerned and offers no assistance. Will never purchase from Mac Haik again.

Every time I go there for my car or truck I had great experience 100% . There is a LADY in auto service that she (Jessie) she is so sweet and very polite. Super great customer service and outstanding personality. I wish we all have more like her in this world. Thank you

Mike Reyes service was great!!! He was very polite and courteous and made me feel really comfortable. He was very professional and helpful, very informative and answered and all my questions. I will definitely be recommending Mike to all my family and friends, THANKS MIKE!!!

I recently went in to browse used vehicles and was assisted by a salesman named Kenyon. He was very helpful and seemed very concerned about the type of vehicle I wanted instead of pushing me into just any vehicle. He took his time and helped get me into exactly what I was looking for. Mac haik as a dealership had a great selection of vehicles both new and used. Great atmosphere and friendly employees.

I called one morning and they said to bring my truck right in. They immediately diagnosed the problem while I waited and fixed it within hours when I told them we were going out of town the next day. Everyone was exceptionally helpful and friendly. This was my first experience with this service department and I was very impressed. Keep up the good work!

Sales man was not listening and was very pushy. Took all together too much time

Jeff was very knowledgeable and courteous

I would not recommend this place to anyone. I feel they are all about trying to make money and not trying to be for the customer. They were trying to convince me to buy windshield wiper blades when mine were less than a month old. They told me I needed a transmission flush which in fact I just had it done and they are the ones who did the job less than 20K miles back. Will not be going back there.

The whole experience was awesome. I was from out of town and they treated me like family. Have patience, they are very busy however, I was not disappointed. I highly recommend the team in Victoria, Texas.

We were able to take care of almost everything over the phone just had to go in and sign. Awesome sales manager Yogi and awesome sales man Wardel

Our Taurus is the 3rd vehicle weve gotten at Mac Haik and, again, it was an awesome experience. EVERYONE is friendly and acknowledges you, which is a huge plus for me. I highly recommend Bruce to help you get your next vehicle at Mac Haik Ford Lincoln and Hyundai