Always a great experience with Discount. My dad made sure I knew to only go to Discount when I got my first car and Im forever grateful. Today they were able to repair my flat but if they couldnt, they would have replaced it for free. Thats a huge deal when you live paycheck to paycheck and payday is still 4 days away!
Good service. Got a nail in my tire which was a tire that came with car and they fixed it no charge. Used to the price included, disposal of old tire, mounting, balancing etc. Now the piece meal it so you have to ask what is the on the ground cost to get true cost.
I made an appointment for a tire rotation. Even though I knew I didnt need an appointment, it sped up the process. Everyone is top notch, courteous, and they know how to take care of their customers.
They just helped me out with a flat tire even tho they looked pretty busy. Dalton will get you the help you need. I made an appointment for later today to buy all four tires for my work truck. Great job guys 👍👍 TTU.
The guys at Discount Tire are amazing. I came in for a flat tire repair. They got my flat fixed, returned the spare tire to its place in the trunk, reset my sensor and didnt charge me a penny. All under 30 minutes in a very busy shop. I called and told my husband. He said as soon as he needs tires for his truck, hes taking it to them. Ill be buying my next set of tires from them, too. Everything from the moment I walked through the door and was greeted to them handing over my keys, was top notch customer service.
Big shout out to Shilo & crew at discount tires here in Victoria. I needed to replace my factory tires on my F150, so I started searching for the best deals online. All roads kept leading me back to discount tire so I went to the location just north of Academy Sports on North Navaro. I had the best service and got the best deal possible... Thank you all so much!I highly recommend Shilo & his crew to anyone looking for new tires and wheels!Cheers,Sam
Great price and courteous service we received. This is always the treatment we have received on every visits to any Discount Tire Store. Robert took great care of us and we will continue to buy our tires at Discount Tire.
Psst.... if youre getting tires done in town use this location. Its past a larger store that stays busy so they can get you in and out much quicker. Otherwise as always great job!
Good fast knowledgeable service
Got some tires put on, they did a great job
Called ahead an hour and 15 minutes prior to arrival to hold tires and install, and when we got there they told us it was an hour and 40 minute wait to start.
The young man who help me was great he even saved my around $200 it was a blessing
Super fast and friendly help. I was on a long road trip when my low tire alert came on. I always buy my tires from discount tire, so I Googled the nearest location. 20 miles from where I was I found a location. I didnt even have to leave the car. I pulled up curbside, and a friendly employee had my tire filled, checked the remaining tires, and had me back on the road in less than 10 minutes.
Great service! I was in and out in a short time. And my truck drives smoothly with the new tires they recommended!Recommendatuon: Definitely get their road hazard warranty! They honor those with honesty.
Quick, fast serve also very polite
Heh love this discount tire is always quick and easy to get into. And they always take good care my vehicles only went in for tire rotation and left without a good tire rotation on my car.
Great service especially at end of day right before close
Got my tires rotated. The staff was courteous, greeted me as I got out of my vehicle. The job was done 15 minutes before the promised time. Highly recommend them.
Good prices
The workers are always so pleasant. The wait can get long sometimes but they try to keep it going. Only place I go to get my tires serviced is Discount.
I always receive top notch service here, and I feel like a valued customer. The staff is very friendly and knowledgeable, and I dont feel pressured to purchase anything I dont want. I enjoy watching the workers through the bay windows and see them take great care of my vehicle. They keep a record of my purchases and email me reminders of tire pressure checks and rotations. Great company!
Great service
Took care if my deteriorating tire problems. No more thumping or bumping along.....yay!
They are almost always super busy, but despite their appearance, they can usually get you out in a decent timely fashion. Definitely call ahead to both locations on North Navarro and try to figure out which location has the shorter wait time. I have had tires replaced and patched at both locations, and they do a good job with both. Customer service is almost always good, and the employees a very informative. They do have a tendency to try and up-sell, but it is their job, so it’s to be expected.Oh, and they put their toilet paper on the roll the incorrect way.
I picked up a nail in my tire. They fixed it and were very friendly. Mardi was very professional in dealing with me. Hard working bunch of people!
Great and fast service. Easy to order ahead and make an appointment. Impressed that they were so ready and helpful.
Polite,fast service!Keep it up😃😄
Quick. Professional. Friendly service.
This store has the fastest service out of all the Discount Tires I’ve been to.Note: It is best to schedule an appointment. Discount Tire is the only place where I get my tires and then with that their complimentary rotations and balances.
Shout out to Aaron and Discount Tire for their new Tire check station! What an awesome idea! Great service and gave me peace of mind!
This experience with discount tire did not go so well. New tires purchased in another location in the same town apparently sold me a new bad set(4) of out of round tires. This store tells me that the tire is no longer available and tries to sell me on a more expensive tire, before I the option of warranty covered tire. The bad tires had less than 3000 miles on them. I feel they could have made more effort in compensating for my lost time from work and aggravation. Not going to recommend, and future purchase will be questionable. Good luck if you use them.
Carlos was in a mood today. Very dry, short, and unfriendly. As someone who has been in customer service for over 8 years, I can say it takes just as much energy to be nice, as it does to be rude. Except, being nice yields its benefits. Gave two stars because my routine rotation and balance was quick. I will re-rate this location IF I decide to come back.
GOOD SERVICE GOOD STAFF keep up the good work
I had an appointment for tire rotation and balance. I asked upon arrival how long it would take and they said 15 - 30 minutes tops. It was about 18 minutes. Fantastic experience and great staff. Highly recommend.
Always like this store. Started on the west side of Navarros street when this was the only store available, yet closed now. Great service and always busy.
This Discount Tire store was a great experience. They were polite, knowledgeable, and made sure I was happy before I walked out their door. Galen the customer rep was a great help . If you need tires, go to this one, it’s right across the Street from Sam’s Club.
Amazing customer service and quick in fixing my tires and my families. Only reason for the for starts is they will not put my tire pressure to what they call for.
They ALWAYS do an amazing job of meeting our needs and exceeding our expectations. A first class experience every time we visit.Jake helped us today and got us in and out in less than 10 min!
Discount tire is fast, efficient and such friendly staff!
Great place to buy tires. Courteous people and extremely patient with old veterans. Buy your next tires here.
Extremely classy tire shop. We are travelling to Canada and stopped at an RV park in Victoria and noticed a screw into one of our fifth-wheel tires. I took the tire off and dropped it off around 3:30pm. By 4:30, they had a plug in place, but get a hold of this, THEY DID NOT CHARGE ME!!! They also took the tire off the rim and replaced the valve, AWESOME, totally impressed, thanks Roy!!!
Best of the Best. I fully trust them with all my vehicles.
Great personal attention with no hype. Love this place.
Customer service is always great here. I trust there tires and they even check and put air in your tires for free
Crew very knowable about customer needs and takes correct action as needed.. Best tire dealerIn Victoria.. Great job..
They are a good company.
Very efficient and Friendly Staff. Good pricesReally Fast Service. Unlike most Tire Stores like Wal-Mart, they dont make you wait 4 hours for 4 tires.
Quick and timely as usual. Staff is always nice and knowledgeable
The ability to make an appointment for a tire change saves a lot of time versus just walk in
Very helpful employees
Ray was awesome! These guys are always the best.
Great personnel, always fast and take care of your needs. Wont go anywhere else.
Amazing and wonderful service! They even were able to take off a little bit of the price to help out with my tight budget!! Great customer service and I will be returning for sure!!
Fantastic. Great salesman and super tire crew.
Good service, but extremely busy..
Less expensive then any other place. Excellent service
Every time I go to any Disount store great people work there. They should be awarded and pay them more.
Purchased four new tires and definitely got the best deal I could find anywhere.
Very nice! The manager took great care of us and got us back on the road after a nail in our tire! Fast and friendly service!!
Fast and friendly service like usual! They manage to remember you by name on your second visit and make sure all of your needs are met and you leave safely!
Fast and professional but scratched up my rim pretty good takin out a screw so taking points off for that.
Fantastic customer service! We appreciate everything that you guys did for us to get us back on the road after we experienced a tire blow out (competitor tire) on 5th wheel on our way from Georgetown to Rockport. Not 24 hours later, we were heading back to Georgetown when we had another tire blow out on a Friday late afternoon. We arrived at your location 45 minutes after you closed and your guys still took care of us! WOW!! THANK YOU! We definitely didnt trust this competitors tires by this time. So were are extremely thankful for such great customer service.
These guys are the best. You really feel like you a are the only customer
4 new tires mounted in less than a hour wait. They were amazing to watch.
I always hate going there because I feel like I am dealing with a bunch of car salesmen. They act like they know more than they do.
Great staff very good service very fast
Great customer service, although the lines and the wait time can sometimes get a little daunting, the staff here is very friendly and knowledgeable and do not cut Corners when it comes to customer safety and getting them back on the road.
Great service, these guys are friendly, professional and fast.
A very goodplace to purchase tires. Friendly staff making your visit a plesent one.
Best tire service you can find.
Hurt my feelings with the outrageous price given for 1 tire. I had been faithful customer for so long. Going to go to my usual location from now on.
Great customer service. Buy the certificates! Worth every Penny!!!
Great customer service
You better keep an eye on them and check their work before you drive off.
Fair prices, lots of selections and the service was extraordinary. Thanks Shilo for all of your help.
Excellent service
Great customer service but it took over a hour to get my tires rotated. However, I amvery pleased with their work.
The walmart of tires cant beat them. If so i want to see it
Very good service. Fast and always friendly.
The service writer as well as technician who worked on my truck and rotated the tires were very curtious and helpfull !!
My son had a dental appointment at 7am in Victoria and my truck needed tires. I attempted to get both done in the same morning. Dentist was finished by 7:45 and I was second in line at Discount. There was an issue with my bill being processed but I needed to get my son to school. The back tires were separating, making it unsafe to drive, so Galen let me take his personal truck. I live in Hallettsville. This is service and trust that is above and beyond. They also put my truck in to get tires before the approval so it would be ready when I got back. #customerforlife.
Fast service and very professional.
Always do a good job.
Very helpful and got us what we needed to get on our way after we blew a tire on the trailer for our boat.
Best Service Ever!
Always exceed your expectations. Friendly and courteous.
Excellent service, saved me four hundred dollars...
Great
Always excellent service and good prices.
Amazing service. They take care of you like youre family.
Good service. Im happy with how little I paid, due to their warranty, for a new tire after running over a nail.
Had two wheels off a vehicle in the free air bay. Kept waiting for the car to pull out finally walked up and saw were many free bays no reason for yhiz other than they dont want to do the free airchecks.
Staff is eager to please all the guys in the back have hustle management ahpuld be proud of! Theres a reason theres always a wait in the evenings because theyre good amd reliable. Dont have time to wait around go in early no big deal. Friendly, helpful, proffesional.
Always the best customer service! I never go anywhere else for tires.
Busy place. Long wait times. Staff maintained positive attitudes and worked hard.
Great place to get new tires.
Fast and friendly service rate prices
Always a great place. Super fast and friendly.
The people were really nice they saw us struggling with the air so they came out and helped