Where do I start? This review starts with our first interaction on November 21, 2019. I came in with issues regarding my vehicle shaking significantly when at a stop light but fine when I drive. I felt it was the engine mounts being the problem. I gave them this information and was quickly told it just needed a good cleaning.In total, I paid $695 for throttle body cleaning, spark plug service, fuel system service and extra engine oil.I left there with the issues continued. I was told to just give it time to settle and it will go away. After about 6 months, I returned and the manager told me to just drive it more since I dont drive much. Supposedly, Im just not driving it enough. Okay... sure, so I drove it more often and put in 300 miles over a period of about a month. Issue still persists. I gave up.I returned again with the issue June 16, 2021. Once again, was told it was an issue with the engine cleaning. Paid $201 for throttle body cleaning and fuel system service. Same issue persists. It has fixed nothing.I finally decided to take it to the Ford service center October of 2021. That was another terrible experience, but Ill skip that for now. Point is, they actually finally listened to me. The foreman confirmed that it was INDEED the engine mounts! He even showed me how the top engine mount would move when engine is engaged. After getting it replaced, the car runs like its brand spanking new! There are times I think the car is off because its so quiet!So yeah, I am extremely disappointed and upset because I expressed my concerns and said exactly what the problem was but every time, no one there could confirm it nor get the job done. Instead, Ive paid $900 for services that dont fix my problem! This was a problem that could have been resolved nearly 2 years ago! I will NEVER use Midas service ever again.

Ive gone to Midas a few times and almost every time has been a joke. I have refused to do a rating up until now because theyre turnover rate is big enough that the chance of better service is fairly high. But its one thing to do bad service and another to lie. Theyre trying to tell me they cant put in the starter that I just purchased from OReillys the previous day when two days ago my friend purchased a part from OReillys and Midas put it in no problem. In fact most of my friends that are guys that have had to do service at Midas have no problem bringing in a part they bought but me and another female friend that I know that has gone there have both been turned down for it so I dont know if its a were trying to screw you over due to gender thing or what but I am officially sick of Midas

They where very helpful Dale every helpful anExplain everything will go back for future work

Just had an oil change pretty quick

We had a small issue with a bird being stuck. I called first and the guy listened and let me know exactly what to expect money wise. We got there and they were very professional an did it in a very timely manner... Not to mention because it was visible, he kept his word and didnt charge us. These guys are too 😎😎😎

Paul is an amazing and knowledgeable mechanic. I know my vehicles are in good hands when he is working on them.Great job Paul! Keep up the great work!

We had a muffler problem on our way towards Victoria, we called to see if they could get us in and were told that would be no problem. The guys were so nice and attentive when we got there. The manager was such a sweetheart. They got us up and running quickly. Couldn’t recommend more highly or sing their praises enough.Thanks so much guys, keep up the great work, also Lt. Dan says hi!:)

The manager, Dale, took advantage of my need for immediate repair due to a breakdown while traveling. He charged me an extra $95 (25%) that was unnecessary. Ive already complained to the Midas Corp. He is dishonest an I would not recommend that shop.

Went online to select service and select a time frame I wanted to drop off my car. It said I should get a response in thirty minutes but never got one at all. I really wanted to get a lot of work done on my car that day.

Had to take my car here via Tow service since my car wouldn’t start, they were SO sweet to me the entire time. And truthful to me, as someone who doesn’t know anything about cars. They did a very good job diagnosing what was wrong! Fixed it, and I was on my way. Thank y’all!

Did my alignment & cast camber, overall great service. I highly recommend jimmy and his guys are great you guys have earned my business.

Affordable price quick service. I recommend them.

Super nice people. Very helpful, attentive & super efficent

Try to overcharge me for my brakes by over $200 went to another place and they only charged me $175 when Midas was trying to charge me $475

Good service.. just wish for better communication instead of parking my car and going back to shop.. I like info on my cars when work is completed and how things goes.

Jim, our service rep was great! Very personalized service. We highly recommend this company. Couldnt be happier with a oil change

Always friendly, decent prices, and fast service.

More than happy and plan on using for all my automotive needs

Very good service

They did a check, found throttle gunked up. Cleaned it up, then did my oil change and tire rotate. Then took it for test to make sure ok. Very fast, kept me informed on cost. Loved the service! Thanks Jimmy. And Paul. Great service!

I have credit for one car oil change from August 2018,so I went for that service & I got my car oil change. I was doing service with midas for last 25 year.

The manager jimmy is super helpful and he made my experience an unforgettable one!! I always use this shop for my repairs and I will continue to do so!! I highly recommend this place!!

Great group of guys here. Dale & Paul. Been here several times in the past month. Always satisfied with their work. Highly recommended and customer friendly.

Excellent care, Thank u

I brought my daughters VW Passat in for an oil change and we took a road trip the following day. When we left a parking spot where wed idled for several minutes, we noticed a fairly large oil spot. Upon inspection, we discovered the drain plug had been overtightened and a seeping leak developed around the crush washer. Additionally, the gravel shield was left hanging on one side below the bolt that should have been used to secure it. We checked the level after allowing the oil to settle and in spite of the leak that left a sizeable stain during fifteen minutes of operation plus additional leakage during four hours of operation, the oil was significantly over full (incidentally, this shop charged us $10 over the standard oil change for extra oil which was obviously not needed.) We promptly went to Automax VW to have the vehicle looked at and repaired. Automax was awesome and I would recommend their service as the price is minimally more than what we were charged by this shop. I contacted the shop to let them know all that had gone wrong in their service and asked for a refund. I was informed that they do not give refunds but they would provide a free oil change/filter. I would not return to this store for a tire rotation much less a service that so impacts proper vehiclefunction.

Over charged for parts. Didnt have them in stock and got me Oreillys parts. Went to Oreillys and the pads were over $60 less.Never told us the parts were not in stock and we had to wait forever of course with our car already dissembled so we couldnt leave.Just another dishonest scam shop to stay away from.Updated after Owner contacted me:He asked if I would change my review and offered an apology for my experience by telling me to Google average cost of a brake job. I asked him three times if it was ethical to markup parts fron another vendor by 200% to which he replied of course I mark up parts.Thats funny because I have used many shops over the years that didnt mark up parts if an outside vendor was used. He charged labor which I expect to pay, and for the parts aswell, but 200% mark up????? Avoid this place if you can.The owner seems to be the manager as well.

Excellent service in great represent representation of company

The manager is so friendly and very knowledgeable. Customer service and quality work are #1 here and it shows. First time Ive been a loyal customer to car repair shop. I trust them with my car and am always happy with their work. The prices are always fair too. I will always come back to this Midas for my car needs!

I highly recommend Midas Victoria for any one out there looking for a shop with great quality work! I got new brake pads, rotors and calibers at a fantastic price! Ask for Kenny and he will get you taken care of. Super nice guy!

I am just not satisfied, I spent $600 and didnt get what I came in for,, an alignment. Said I needed struts and am no better off now. Also broken hubcap. Also said if I put struts on elsewhere it voids the alignment I had already paid for. Wont be back, $239 per strut?!

Great customer service and friendly staff. Dale & his mechanics did a wonderful job taking care of me and my truck.

My service was really outstanding. This is my first visit to this location but I will certainly be back. I just needed a oil change and they noticed I had a nail in my tire and repaired it for me. five star service for sure ! I will tell all of my friends about Kenny the manager of this location. He seems very trustworthy.

GREAT EXPERIENCE; TOOK HALF THE TIME AND HALF THE COST WE WERE ORIGINALLY QUOTED. My fiancée and I were passing through Victoria on our way home from a vacation when we had a loud issue. This is an older car that seems to have a problem big or small every few months. We correctly determined that this had to do with the exhaust system. We called and spoke to Dale, and he welcomed us in and offered us a very affordable and quick fix to get us back on the road. He was honest, his crew worked very hard, and we felt completely taken care of. My fiancée remarked, Thats the fastest anyone has ever diagnosed and fixed a problem on this car. We cant recommend Victoria Midas and Dale enough!

How this only got 3.7 stars i havent a clue. These guys are top notch. Amazing service and the quality is amazing. Keep up the good work boys!

I took my 06 Tahoe in because I kept hearing an awful noise when I would first start my car and it was really concerning, upon my arrival the(awesome) manager Kenny greeted me and told me there was no need to panic, they would get it fixed. Turns out there were a couple of loose bolts and stripped threads that were causing a loud grinding noise. My quoted wait time was about 3hrs, I was out in 1.5! Excellent service, fantastic timing. I will definitely be returning in the future.

Kenny was FANTASTIC yo! Brought my car in for some weird squeaking noise and ended up replacing my control arm. They got me in and out in less than two hours and my car is driving better than ever!!! I would just like to thank the boys working there for their professionalism and efficiency.

Great service.

Did a great job and worked with us on pick and drop off that were convenient.

Really fast and exceptional service! Will definitely be returning with my business. The manager Kenny was very professional and had outstanding customer service.

This shop is excellent! I had no idea what was wrong with my car!! Steve knew just by the sound and by driving it! I havent had any trouble since! Dave and Steve were super! Id recommend this place highly to anyone! These guys know their business!! Thanks again guys!!

Fast and cheap oil change

Paul, the tech did an awesome job. Kenny, the manager was mannerly and knowledgeable on my vehicle and gave me an idea on what to expect in repairs in the future.Great guys!

We came in and there were many people with vehicles there already. But they were quickly getting everyone in and out. Great team. Great hustle. And the guy that we paid had a great attitude and sense of humor.

These guys work really hard at helping the customer. Kenny, the manager went out of his way to help, when I had a flat on the side of the road and no lug wrench. He cane out brought the tools and changed my tire, then gave me a great deal on a replacement tire so I would not travel on a spare.

The break pads they install will wear out in less than 30,000 miles. If I could post a picture of what the pad looked like people wouldn’t want to get brake work done here.

This was the last shop to touch my tires and mushroomed 2 lug nuts and striped 1. Had to hammer on a 12 pt socket just to get them off. Check your lug nuts before you leave.

I had a great experience at this location. I broke down while traveling. The staff was quick to help me and repaired my car fast! They gave me a fair price and I was surprised how smoothly everything went. Great Job Midas! I will never take my car to any other auto repair chain, they are always awesome.

I highly recommend this Midas store as I had a wonderful experience when I brought my car in brakes and an oil change. The manager Don was most helpful and my car was finished in a very timely manner. As a mother of 2 daughters, I told them to definitely make sure they only bring their vehicles to this shop as I know they will trustworthy.

My mom recommended this place to me as she got her brakes serviced here and I too was super happy with everything. They were extremely efficient in servicing my car. overall great experience and definitely recommend this shop to anyone looking for a good auto shop.

I didnt receive service at this place. I was told to bring my car in at 8 am sharp to be the first person to receive an oil change. I came in at 7:50 to be informed that there will be no lube technician until 9AM... the manger told me to come in this early. I would think management would know their own employees hours. Basically dont get service on your car and have any plans of any sort.

I took my car in for an oil change. I did not have an appointment so they put me in line and told me I could run a few errands and be back in an hour. They were really great on the time estimate, changed my oil and filled the fluids, and showed me the air filters also needed changing. I chose to do that myself, but they were very honest about it all. That’s why I keep going back, service and a great price for a synthetic oil change.

I was driving in town and noticed a squeaking coming from my car.Ive seen some Midas commercials and thought Id give them a try.They got me in quick, despite being very busy, and gave me an estimate on front pads and rotors.I came back a week later after payday to get them done; just as quick as before! Good price on work.

Brought my Lexus in for an oil change. Don, the manager was extremely professional and helpful. First time in the shop and definitely will be back. It is refreshing to deal with auto repair shop that has personable employees. I will be sure to include them with all of our car maintenance in the future.

Originally I brought a vehicle to this shop to have some brake work done on my sons 04 Avalanche. I was quoted a price for changing a caliper, brake pads, and rotors in the front.I left with an estimate and was offered a 15% off discount if I did the work that day. I came back the following day after price shopping and had the work done, and they still honored the 15% off!All in all I was very happy with the work they did and how they explained what they were doing.I highly recommend this shop.very willing to work with my fixed income.

I went for an oil change and I was in and out very quickly. They spotted a damaged belt and I had them replace it and thankfully it didnt break on me while I was driving. I could have died. I would go back to this location for any type of services. Definitely the best in the crossroads!

Ok

Master mechanic here was very helpful...I just replaced my tire rod ends and fixed that issue I took it to Midas for an alignment and the guy helped me find the other issue with my truck (upper ball joints) and instead of just selling me in alignment he helped me out and notified me that it wasn’t worth aligning until replacing the upper ball joints. most people would have just taken my money for the alignment but these guys were truly helpful. I will most definitely take my vehicles here in the future for all work needed beyond my capabilities. Thanks Midas.

Friendly affordable and extremely extremely quick

I will be taking my vehicle in tomorrow morning and hope to speak with the manager. I am once again having the same issue as when I took the vehicle in 1 month ago, which concerns me considering that brand new parts were put in. Hoping to get this resolved and raise this rating.

I recommend this place!! They offered me a really good service.The manager and its staff are very committed with customer services.Best option in Victoria!!

I took my vehicle in for a brake service and was very happy with the outcome. the manager sat and spoke with me about my car and showed me exactly what was going on. Def would return

Fast, friendly service. Great customer service!

RIPOFF. I was quoted and arm and a leg in labor for a simple job. I ended doing the repair myself when I had the time. You might want to call around multiple shops before dealing with them to get a ball park figure. Would never do business with them. They try to charge me over $500 for a part that cost a little over $45 AND an over $350 in labor. When questioned they jump to the universal excuse this is a genuine part from the dealer We all know dealer parts are way over priced and we know retailers mark them up at least 20%. You are warned, do business elsewhere.

I love everyone who helped me get my ac fixed

Wish I could give a better review although this place is terrible.I definitely do not recommend taking your vehicle here if you have a lightly colored interior as it will be stained with grease and what ever else these mechanics have on their body.I have been here several times only to find myself trying to clean the stains out of my interior afterwards.The Mechanics that also work the counter seem to be about as knowledgeable as a young child when it comes to vehicles and how to talk to people.Typical shyster shop I wouldnt trust to do much more than change some engine oil or put some wiper blades on at their best.

We called and explained to Don (manager) that we came in from out of town and there was some noise underneath the vehicle. He said come on in and he will take care of us. And he did. Thankfully, it was just the splash shield. He said we will be safe going back home. Now we can enjoy the rest of our trip! Thanks!

As long as Dave is the manager, you will get great service. Never had issues I heard other customers have had. Mechanics seem very knowledgeable and do the job right.

They were real quick

Ive had my cars and trucks serviced here for years. The family atmosphere and great service is by far the best Ive experienced. I would highly recommend their trusted services.

I like this place ! These guys did a great job repairing my son truck . The manager did a good job explaining the repaire needed over the phone to me because my son was there traveling with his work. We had a warranty with Midas because we had brakes repaired at another location and Dave did a good job looking up our history and giving us credit on the warranted parts. Thank you

I had my vehicle serviced at this Midas location and I was well taken care of! Prices were fair and work quality was fantastic! Thank you so much Midas!

So I took my 2005 Honda Accord to get serviced everyone was great, prices are definitely great! Would recommend to family and friends

I had a co-worker stop to see how much they would charge to install head lights for them on a Honda Accord. They were quoted $130.00 for the labor and that is without providing the head lights. Either tell them you can not do the job or charge a reasonable rate!!! That is nothing but taking advantage of a person plan and simple. I had stopped and got a quote a month or two ago and although not anything like he was quoted my quote was still pretty high for what they were offering. I will never use Midas that is for sure.

Very good service did a wonderful job

Got my A/C repaired at Midas by a mechanic named Chris today and he did an excellent job!!! And fabulous service!!! Thanks Victoria Midas guys!!! I will definitely be bringing ALL of my work to yall!!! Chris knew what was wrong with my A/C immediately and got right on fixing it!!!

Kenny went above and beyond for me this evening! I called to see how long my wait would be and even though they were closing soon, he told me to come on in and they would see me anyway. I had to wait a few minutes for them to take my car back, but that was expected.While waiting, my 2 year old decided she wanted to have a meltdown and he brought out a guitar to play for her. He was even brave enough to allow her and my 9 year old to play with it while we waited. That definitely made their day and helped me out as well!Thank you Midas for making this oil change a quick and relatively painless one for me. This always has been and probably always will be my oil change location of choice. Ive tried others, but nothing compares to the service and speed of them.

Their service is fast theyre honest get the work done right the first time

I love Midas! Exceptional customers service. They had my Lexus up and running in no time! Thanks Midas. I can always rely on you guys to fix the problem in no time!

Taken car up there to be repaired. Got it up there and then they refused to work on it. This is the second I’ve brought up there they have done this with.

This shop is the best. Was out here visiting my grandmother and my car started acting funny. Googled the nearest Midas store and these guys came to my rescue...!!! Thanks Don

I was very impressed with the service Dons team provided, they are very friendly and made sure i was taken care of before I left. will definitely be going to Midas for any of my future vehicle services

I took my vehicle to Midas and they had wonderful customer service and were extremely efficient. I definitely recommend them for your vehicle needs.

Had an issue with my avalanche that no one could diagnoseI dropped it off in the morning and picked it up the next day it ended up being a bent part on my suspension. they gave me a price over the phone and i ended up paying less because of a veterans discount.

Great service!! Chris did an excellent front suspension work and a perfect alignment!! Will definitely be coming back for all my vehicle work!!

Very good place for repairs. my car is my pride and joy !!! All the work that I had done was done GREAT I didnt even find any grease or dirt in or on my baby from the service technician....the staff was friendly and honest will continue to bring my car there for service

Enter at your own risk. I will never step foot into Midas Victoria, or any other Midas store ever again. I advise anyone to stay away. After a brake job in June of this year, I continue to pay to have broken wheel studs repaired, three so far. I did go back to Midas when the first two broke, thinking they would make good on their mistake, but that was not the case. 300 plus dollars later, and all I have been offered is coupons to a place that I will never visit again. Beware. No torque wrenches used here, just impacts.

Normally I hate going into get my car serviced. i believe I have found my spot for service for life. great job, thanks guys

To start I am not one to to talk poorly about about people or places but pls save yourself the trouble and dont ever bring your vehicle to this shop until they actually hire a reputable staff. I came to this place on a whim because my normal muffler shop was backed up with work. This shop only had to replace my catalytic converter and couldnt even get it rite. Upon starting my vehicle there was a loud vibration due to the fact that the welding tech cut my exhaust with no stands under it and let it hang on my transmission mount and welded the new one in while it was still hanging hence the vibration! The tech still tried to hand me my keys and claim it was good even though he heard the vibration when starting the vehicle to park it out front. The managers solution was to not properly cut and readjust the exhaust to where it should be but to get pry bars and try to bend my exhaust so it wouldnt vibrate on the mount! Long story short I just had my exhaust fixed properly by a actual reputable midas in San Antonio that completely cut and reinstalled my new cat the way it should have been done the first time and they did a excellent job! Best part was the work was done rite under warranty and the midas shop in Victoria TX had to pay for the labor of the shop in San Antonio 👍!!

Great experience, the mechanics seemed very knowledgeable and the prices were cheaper than the other places I went to. All in all, Ill definitely be back again in the future.

Fast & friendly service.

Called to make an appointment and the man said we wouldnt need one because they were slow. Got here at 10:30 the man said it would be a 20 min wait to get to the service area. Customer came in after us and he told them it would be a 40 minute wait, somehow their car got taken to the service area before us 5 min after he told them estimated waiting time. 1150 they finally took our car to service area. 2 hours later we are finally leaving. Not the mechanics fault Lee did a great job. Not sure of the front desk mans name

I feel bad for cheating on my normal Mech, but after the wonderful service I received today I aint even worried about it. Free AC check, AND I got a discount for being a delivery driver?! FASHO THE PLACE TO GO.

Great customer service with integrity. My hat is off to the Midas team.

I gotta say the employees at Midas are bad ass they are a life saver to they customer thanks guys

I was very happy with the service and how fast it was performed. I will be bringing my car to this location for all of my future service.

Kenny was great! Helped a bunch

Cheap oil changeaffordable maintenance

I had a terrible experience with Midas in Victoria. I had my Cadillac DHS towed there because it was having problems. After discovering I had a motor problem and disagreed to have them swap engines. The manager lied to me and said the manager at Montana Mikes allowed him to park cars there. I came back the next day, because I was living in Cuero at the time; all the equipment from my vehicle had been stolen (2 brand new CVR 12in kicker subs, 5 Farad PA Capacitor, BOSS crossover, and Pioneer Double Din Radio.) They had parked my vehicle In the blind spot of both their cameras as well as Montana Mikes. I will never go to them again. Be careful when using their services.

These guys are great.I had a sound in my brakes.It turned out to be a rock.I was on my way in snap.Thanks guys.

They do great work. Fair prices. I hate chines food.!