Every time I come here the staff is very friendly. Whoever was working Saturday and Sunday morning...11/7 and 11/8 did a great job
One of the nicer Starbucks. Good seating. Great staff.
Been to this location on multiple occasions not once have they got my order correct. The drinks are never correct and they’re always overflowed when you go through the drive-through and they get all over the car. Due to the Starbucks has lost many customers. I feel they need to have more mature people working there.
Didn’t open the door and they close at 8:30 I was just here 10 min ago . Smh they were just having friends there but ignored customers waiting outside
Great employees, clean store
This is the dirtiest Starbucks!!!! The workers know nothing about making drinks and there was a dead bug in my coffee. When I returned they proceeded to blame me.
Great staff! Courteous
Pleasant and spacious Starbucks.
The employees are great!
Standard Starbucks, good coffee, quick and friendly staff.
Extremely polite staff and super-fast service. Very impressed
It had great brownies and cookies
Great Coffee. I just stopped in for just a regular coffee. They were very friendly and provided excellent service. The place was clean and comfortable.
The staff is nice. You can sit and study here for hours and no one will bother you. They play nice music that does not take your concentration away. They are prompt with their orders.
Great customer service skills! Always polite, love how they make my drinks.
I got a drink today around 9am and someone with a really rude attitude took my order. I hope they really fix their customer service because no one has to deal with it for just $5 coffee. They better understand that a job is a job and they need to get it together. Will go back again to see if anything has changed or to get a name to update my review.
So I had respected my order about 3 times and once I got to the window they gave me ice coffee just gave me the ice coffee with cream and sugar I asked for a flavor and didn’t have the flavor in coffee then I asked for ice latte they give me hot latte then I ask for tall ice coffee with cream a caramel no cream in that it like my whole order was all missed up I honestly feel like they need to pay more attention to orders that been placed in drive thru
Today I got a Venti Iced Matcha Green Tea Latte from this Starbucks and it was undrinkable. I got it with almond milk and it tasted like they did not shake the almond milk before pouring it. Mixed with the matcha the drink looks like a swamp green and it had a horrid taste. This is not an average mistake, it almost seems as if they did not care.
I usually have dont a problem coming to this Starbucks, but today my sister and i ordered 2 smores frapuccinos 1. They gave us both dripping chocolate from the top and second they tasted weird after as we drank them we kept finding small pieces of paper in them. Maybe it was a hectic day idk but hopefully they try to work on this whoever worked today
Came in here this morning for a grande latte. 6 people working, no line and 15 minutes later the wrong drink. Not sure why there is so much inconsistency with Starbucks in the suburbs, yet they always seem to have the largest staff! Wont return to this one!
Super fast service, could be long lines at peak times.
I love Starbucks. My favorite coffee or drink place to be. Nice employers are working there.
Love the team and product but coffee a bit stronger than I expected but good
Very rude when i asked them for extra coconut milk in my drink. Had an attitude when i handed them my drink back. Very slow with so many people working with NO LINE at all. If Im paying for my drink I expect it to be how i want it.
They got the job done well like always
This Starbucks is spacious and clean. There is ample seating: 5 4-chair tables along the wall with outlets, 1 long communal table, a few 2 person tables, and a 4 armchairs. There is also some outdoor seating. The big windows give more light to the space which already has a great open space. This isnt a starbucks reserve and they dont have a bar area - but its definitely one of the bigger stores Ive been to. There are many other starbucks around the proximity of this location, but it seems that this is a very popular one due to the amount of cars in the drive through. The baristas are also all very nice!
Since the inception of Starbucks there has not been a slower or more incompetent retail shop. Ive been to locations on several continets but I had to come to Lombard to see the idiocy and general malaise that is this location.
Love the drive thru. My drinks are always made just right and the employee have smiles on their faces. Makes you feel welcome
Its a nice and clear view place excellent service good place to relax
The order taker was very friendly and helpful. The barrista, on the other hand, could have cracked a smile. Disappointed with my latte as it seemed awfully light. If Im paying $5 for my coffee, I expect it to be full. The other thing I dont like about this location is that it is close to the high school, so if you stop in after 3:00 pm, theres large groups of teens. So if youre looking for a quiet place for an afternoon break, this isnt the place.
Mango dragon fruit tea is great
Great atmosphere and not cold inside like many locations!
Good iced caramel machiato but I asked for a large but they gave me a small for the price? The pumpkin spice late also tasted kinda off.
The best starbucks in the area
This Starbucks is very clean. Most staff is friendly and happy, and some kind of moody. Coffee is made fast. Rarely they messed up the coffee, but they apologize and make the new one for you. Its not going to hurt two more minutes. Has good wifi, and music.
Great service, the team here is friendly and the inside has a relaxing atmosphere.
As always...the good stuff is here
Love it really great service freidly staff i go here every monday
Clean and spacious. Service was good
Fast service. Plenty of space
Love the French roast should be available all day.$$$$
Nice Starbucks, lots of parking space. the lot is never full so its great just hangout there.
Friendly staff that gives quick service. There is lots of parking so it is easy to get in and out.
Friendly kind staff. Could use some better lighting. 😀
Arguably the best starbucks Ive ever been to, and thats not something I say lightly, as I worked for the company for many years. Went every morning i was in town on a work trip, and the morning crew already had my order memorized by day 3. Every day it was quick, clean and on point. From an old school starbucks barista, this location was great.
Enjoyed iced chai latte - was soooo good
Very good sandwiches and pastries
Super friendly and helpful staff.
White mocha
Always great customer service here
Everyone is nice and friendly at this starbucks. They are pretty fast too!
Love Starbucks my favorite place to sit and drink coffee
Fav spot
Great staff who was quick and friendly! Great quality
Went to this location today and lady at drive thru had a major attitude. I surely hope her day gets better because my experience with her was very unpleasant.
Great customer service
I drink the coffee when theres no local options
Great camel drink
Wow Starbucks its a treat good
They didn’t give me the right drink and when i asked for a redo they just added too much of the stuff and gave it back to me
I love this Starbucks and everyone is so nice there!
Fast service and theres a drive thru
Good experience as usual.
Rude staff
Best Starbucks around
Good place for coffee
They are amay staff that works there! They made my coffee A plus!
So friendly!
Great frozen drinks
Delicious, refreshing!!
Very helpful staff
Drinks here are not as good as most other Starbucks.
Is good
Very nice!
Staff was friendly and quick
Friendly staff with a lot of options to drink.
Good service
Good coffee
Its a Starbucks.
Stellar
Rude cashier