I had a great experience at this dealership. Jeff Zulli really went the extra mile to work with me until we could agree on a deal I was comfortable with. I would not hesitate to recommend him to friends and family. Thanks Jeff! Loving the M2.

I purchased a Cadillac CTS from Maserati of Virginia on July 20th and was and am very pleased with my purchase. My salesperson Marcus Jones went over and above to make my purchasing experience fantastic. He was punctual, knowledgeable and super courteous!! Go to Maserati of Virginia Beach for your next vehicle purchase, you won’t regret it or be disappointed!!

This is by far the best dealership I have ever been to. They have taken care of me for the past 2 cars Ive bought with them and have bent over backwards to help me get in whatever it was that I wanted . Jeff zulli is the man ! I cant thank him enough for helping me out of my bad situation with negative equity he is a great guy kept in touch with me even a month after I bought my car to help me how ever he could . Hes definitely my salesman I wont go to another dealership or speak to another salesman again !

Matt Richardson is AMAZING. He took extra steps to help my girlfriend and I left with a reliable vehicle that worked for our budget and that we were happy with. I highly recommend him if you are ever looking for a new car be it a luxury car or the wonderful car we got! He is fantastic. Left very satisfied.

Had a wonderful experience! Highly recommended. I worked with Matt R. and he is SO knowledgeable, attentive and kind. VERY happy with my purchase! Glad I chose them :)

I recently purchased a new to me car from Charles Barker Maserati of Virginia Beach. Ive purchased quite a few cars from several places around Hampton Roads and not one has been as simple, straightforward and seamless as Charles Barker. Matt Richardson did a fantastic job scheduling and showing the car. He was very accommodating, not pushy and patient. I feel he did a great job working with me and making this purchase easy and simple. He listened to what we had to say and had no problems relaying that information on our behalf until we came to a reasonable deal.Further, when Ive purchased cars previously in this area its always been an all day endeavor. We came prepared with our coffees in hand ready to be there from 9 to 5, on our day off, haggling, doing paperwork and saying NO to extra add-ons from pushy sales/after-sales managers. THIS WAS NOT THE CASE HERE. We arrived at 9:30 and were out before 12! From test drive, to financing, to keys in hand, with a trade! Told them exactly what I wanted and did not want and they delivered. Easily the BEST car buying experience I have ever had.Thank you to everyone there, I hope to do more business here in the future and would definitely recommend anyone purchase a car from Charles Barker Maserati, even if youre not buying a Maserati, they will treat you like you are, and thats what matters.Thank you again,Ben

I hadnt purchased a car in a while and honestly I wasnt looking forward to it. Really, I saw a red mustang I really liked while driving down va beach boulevard on several occasions. I decided to stop by and get more information. I went inside and I was greeted by Wendell Nicholes. Mr. Nicholes was super professional but never made me feel like he was desperate to sell me anything. The car really intrigued me so I set up an appointment for a test drive. I came back and took it for a spin, even though I really liked it I wasnt sure if I was going to get it. Honestly, it was my treatment and overall conversations with Wendell that made me go forward. Whether he was doing his job or just being him he came off as genuine. We discussed things that had nothing to do with the car. He made that experience much better than i anticipated. Im having so much fun driving my mustang and so far it seems like a really good car.

Best car experience Ive ever had,Matt Richardson did a fantastic job.

We had a wonderful experience here at Charles Barker due to our great sales representative, Matt Richardson. Matt understood that we had a hectic schedule and he was flexible with the appointment time and when we had a concern he made sure his service team check up on our concern so that we felt comfortable with every aspect of this sale. Not only that he had all of our paperwork ready to go so we were in and out in less than an hour with our new to us vehicle. Thanks, Matt!!

I had a wonderful experience with Marcus and Team at Maserati. I love my vehicle and whatever magic needed to be worked Marcus took care of it. My 2013 BMW X5 M series is wonderful!!! I would like to take the time to Thank Marcus for making my sales experience a success!!

My car was a total loss, looked online for a couple days and I finally decided to stop on in and look at one specific car,i test drove it came back said I wanted it and they did the rest!! Matt handled everything for me all I had to do was be patient was a very easy shopping experience wasn’t rushed wasn’t forced,just easy going and I still appreciate everything they continue to do!!!

A Mister Matt Richardson was my salesman. I would have to say he was very patience and was more than willing to work with my payment terms. I would recommend this dealership and this salesman.

I was taken excellent care of even though I was only at the dealership to buy a used Toyota RAV4. Mr. Don Little helped me with my purchase and gave me ample time to drive around to make sure it was the right car for me. He also gave me a great APR offer (better than my bank’s) and overall I am just so, so happy. I would definitely recommend!

Matt, my sales rep, was very helpful in making my purchase. This was a long distance deal and I needed good communication to get it done. Matt took care all my questions and made the whole transaction a great experience.

Don helped me get an amazing deal on an amazing pre owned vehicle. Thank you! Would definitely come back to buy another vehicle in the future.

Recently traded a GX460 for a Audi SQ5, excellent trade in value given and great value of purchase. The experience was quick and painless, cant say that most of the time with some dealerships. Matt Richardson was great to work with and make the deal happen.

We purchased a vehicle from out of state in May. It is now July and the dealer still has not registered our car. When purchasing the vehicle I have experience registering vehicles in the state of MA every day. When I told MATT our sales person that his tax calculations were wrong he said they were not and insisted that his figures were correct instead of doing the extra leg work of researching it. When I called to follow up on the registration a month later they advised that the wrong amount was collected (as I told him) and wanted us to pay another 3k. The dealer did NOTHING to cover their employees mistake. They also sent the pay off check to the wrong address which was a Maserati mind you and they are a Maserati dealer so one would think theyd know the address to send the check to. I would not recommend this dealer. They did a bait and switch to make us buy a vehicle that we are now stuck with and have a higher payment due to their lack of knowledge and acceptance of their error

I wanted to take the time to acknowledge, Marcus Jones.He is very professional, straightforward and an extremely trustworthy gentleman. There was no pressure or rush to purchase a car from Mr. Jones. He was knowledgeable and helped me chose the right car for my needs. The entire experience was exceptional and stress-free, smooth from beginning to end. I left there feeling relaxed and comfortable with my New car purchase.I will be a return customer for sure.

For me, major purchases require calculated thought. As a consumer I look at all aspects involved. A large part of the decision making process is based upon not only the vehicle, but those in which I choose to do business with. All aspects of of a business are broken down into subsets. The subset, I believe, that insured my confidence in purchasing a vehicle was the salesperson. The time was taken to insure that I found the most appropriate vehicle for my needs and budget. He listened, learned, empathized, and acted accordingly to my needs. It is my position that a person who places the customer above the goals and needs of oneself is truly a person I can trust outright. His perseverance in dealing with a client who had high standards and unwavering fortitude allowed me to drive away completely satisfied. Though our journey was not without its obstacles, I knew i could count upon him. I would like to thank Charles Barker, in all its branches, and most importantly my salesperson. When I need a vehicle in the future I will choose one person to represent me. Thank you Matt Richardson for placing me under your care.

Wonderful experience! Very professional, curtious, honest staff. The used vehicle I purchased was accurately represented in both the photos and description. Matt Richardson was extremely helpful and knowledgeable. He made the purchase a very positive experience for me. I would definitely purchase another vehicle from Charles Barker Maserati and would highly recommend them!

Charles Barker Maserati was exceptional to work with. I traveled quite a distance and they went out of their way to aid me In the purchase of my new Used vehicle. The description and representation of the vehicle was exactly what they said it would be. Matt Richardson went above and beyond and made the purchase quick and smooth, and I was on my way in a short period of time. I would definitely look to Charles Barker Maserati for future purchases. Thanks again Matt.

Very pleased with my experience with this dealership!! My sales man was Marcus Jones and I can say enough about his knowledge and professionalism. Grade A sales man in my book and would do business with him again. If you so happen to be looking for a car do yourself a favor and contact Marcus!!

My experience at Charles Barker Maserati was phenomenal. My salesperson Donn Little showed me nothing less than perfection. He was knowledgeable and helpful with all information to my new car. Donn was vey professional. I would recommend you come to Charles Barker to work with Donn Little and Matthew Braswell. My experience was Outstanding Thank you all very much!

I had an amazing experience at this dealership. My wife and I were looking for 2 vehicles. They were patient with us until we both found what we were looking for. Thank you to Matt Richardson and Matthew Braswell !!!

Matt Richardson changed my car buying experience for the GOOD! Total time in the dealership maybe 2 hours! He was organized and prepared. He honestly answered all my questions/concerns and most importantly NO PRESSURE. Thank you again Matt-youre the BEST!

Outstanding experiencing buying a pre-owned vehicle from Virginia Beach Maserati! I worked with Marcus who took care of absolutely everything and made my wife and I feel truly valued as customers. His professionalism and positivity throughout our purchase made for such a pleasant experience. To top it off, we got an incredibly fair value for our trade in (best offer in town!) and an outstanding price on our pre-owned purchase! Highly recommend!!

Purchased a car here in February of 2020 and I was and still am very pleased with my experience. My salesman, Marcus, made the process easy and transparent. I walked away with the car I wanted and a smile on my face. Highly recommend working with Marcus.

Sales person Sam was fantastic. Not pushy. Kept negotiating until we struck a deal. Signed papers in less than an hour which has never happened to me. Even brought the car to my house and answered my texts with all my questions. So far, so good Maserati of VB!! Keep up the great service.

****CHECK YOUR CAR FOR RECALLS!!!(Management please no generic responses, I know its over now, I know we went to court, I know that CHARLES BARKER Maserati screwed me over!)Legally, I probably cannot tell you to NOT to buy here, but I can tell you what they did to me. THEY SOLD ME A LEMON, THEY DEEMED IT A LEMON AND DID NOT REFUND MY MONEY THAT I LOST FOR IT BREAKING DOWN 8 TIMES IN 6 MONTHS!TONY HOFFMAN WAS THE MANAGER WHO SOLD IT TO ME BRAND NEW 2017 MASERATI !Trying to post receipts and pictures. It will not allow. Contact me for pictures and the court case!CHECK NHTSA WEBSITE- ITS ALL THERE!

Matt Richardson was great. I had a great experience. Smoothest car buying experience I’ve ever had in my life.

My husband and I purchased a BMW 640i after searching around the country. Lucky for us we ran into a salesmen named Glenn. We live in Florida and did everything over the phone. Glenn was amazing every single step of the way, he was honest, fun, and transparent. The car arrived on a truck after 3 days and the vehicle was in 200% perfect condition. I have never had a sales experience like this in my life and the owner of this Auto Group should be thrilled to have someone like Glenn working for him. I give him 1,000 stars!! Thanks to him I have my dream car!

Definitely the place to buy your car!! Overall great experience. Sam Asadi was our Sales Associate and he did what it took to make the car affordable. Definitely call Sam when you go to purchase

I flew in from out of state to purchased a vehicle from the dealership. The customer service negotiations were fine; however, one thing i didn’t like was that the sales person told me that I had to pay registration and title cost, etc to the dealership in order to purchase the vehicle. I was also told this was the law. After during some research, I found out that this was not mandated by the law. I ended up paying the dealership for registration of the vehicle because I thought it was priced fairly.I bought the vehicle in July of 2020. I have contacted my local DMV, in which, they haven’t received anything concerning my vehicle or registration. In addition to this; my temporary tag has expired. I’ve been requesting a new temporary tag for 2 weeks now, in which, I have still not received a new temporary tag. I have spoke to the sales person who sold me the vehicle. However, communication has been horrible. For instance, I once again (for the 4th time) requested a new temporary tag from the salesman. He informed me that he would talk to his boss about sending me a new temporary tag. I have not heard back since.I have spent the past week trying to get in contact with somebody regarding my situation; however, it is very difficult if not impossible to get in contact with anyone. I have left voice messages with multiple employees and I still have not heard back. My temporary tag has been expired for a week now and I feel as though this dealership does not give a care. It’s sad that they aren’t even pretending to care about my situation.So far, this has been the worst experience I have ever had with purchasing a vehicle. They are on point and have great communication skills when you are in the process of purchasing a vehicle. However, good luck with getting help after the vehicle is sold. And if your temporary tag expire or has expired; I wish you the best of luck.

One of the best car buying experiences weve had! We stopped in to look at two preowned SUVs. We thought we were settled on this particular make and model. Neither vehicle had exactly what we were looking for. I described what I would really like in a SUV to Matt Richardson. He directed us to a preowned SUV we hadnt considered. It was exactly what I described to him. The vehicle was immaculate. We had a zero pressure purchasing experience with Matt and got a fair price on a great vehicle and for our trade! Its been almost a month and we love our SUV. Matt Richardson did a great job!

Matthew was the most outstanding salesman I have ever dealt with! He went above and beyond to make sure I was taken care of. He was very personable and gave off super warm vibes making the wait worth while! Most importantly he made me feel secure about my purchase allowing me to walk out filled with pure joy! Thank you Matthew for being amazing at what you do! I will be sure to recommend this dealer and salesman to all I know!

Trying to get anyone to answer their phone is impossible. Had a great sales experience but customer service after the sale has been not existent. You have to go in person to get in contact with anyone.

On Friday, May 8th I purchased a used Audi S7 from this dealership, and it was the most painless car-buying process I had ever experienced. I found the car on Autotrader after spending weeks checking for a car that was equipped the way I wanted. I saw the listing as soon as it was posted and immediately contacted the dealer.Over about a week, I corresponded with Matt Richardson, a salesman at Maserati of VA Beach. He provided photos, a price for my trade, and an out the door total. Once everything was settled, I got in the car and drove to VA Beach. When I arrived at the dealer, my new car was waiting for me outside the front door. I gave it a quick test drive, then walked in to fill out paperwork. The latter process took 10 minutes. It was astounding.I highly recommend this dealership to anyone looking for excellent customer service, and of course, a stellar selection of vehicles. Five stars is not enough.

Found the vehicle that we wanted here. They were patient & gracious in the whole deal...Matt really listened & gave us the deal we were looking for! All in all...it was a great experience. Would buy from here again.

This place is a joke. Test drove a Camaro convertible and called to make an appointment to negotiate a price. The salesman texted to confirm the appointment. He even sent the car into his shop to clean it up and sent me pics of the cleaned up car an hour before our appointment. On the way to the dealership was sent a text that the car had been sold. No call, a text.

CAR HAD TO HAVE 10,000$ IN REPAIRSSold me a used car that had 1 cylinder with a compression leak. Which was quoted for 10,000$ FOR A REBUILT MOTOR and found out the car had been sold to me with a full CAT and EGR delete (emission control parts were removed) which is ILLEGAL and they PASSED it for state emissions inspection that was conducted by them. The delete makes the vehicle worth nothing in trade value. BUYERS BEWARE. These people will try to sell you bad cars and are willing to falsify inspections to make a sale. IF you do buy used from them please have it inspected before you make the purchase.

My Charles Barker family salesman was Mr Don Little. Hes a good listener; once I selected my used vehicle, Mr Little took care of any and all concerns I may have had during my transaction. My Santa Fe Sport was completely detailed, full of gas & ready to roll. Great customer service from Mr Little!

My experience here was amazing. I initially was informed about this location because of kelly blue books instant cash offer. Matt was one of the sales associates from one of the many dealerships that contacted me and he was able to get me the price I wanted for my car. We were able to start the paperwork right away and answered any and all the questions I had. He wanted to make sure that the process went as smoothly as possible for my family which is truly amazing.

Lance is the best!

Matt R is the man. Easy to work with and made the transaction smooth.

A company that permits employees to retain private licensure information without proper disposal. A company that allows the creation of fake check stubs to ensure people get approved for car loans. A data breach on behalf of Charles Barker that has occurred on a repeated basis by a particular employee without consequence or reprimand. The industry should not be stained with a burdensome reputation like this one. It is imperative that Charles Barker address these issues accordingly.

Recently purchased a QX60 from Glenn Tuten. This was by far the best car shopping experience I have ever had! He was very knowledgeable and able to answer all of my questions with no hesitation. I did not feel pressured into make a decision on the spot and was able to take my time throughout this purchase without Glenn having any frustrations. Even after purchasing the car, he followed up with me to see if I was enjoying everything and if there was any issues that needed to be fixed on it. I would highly recommend using him and this dealership for all of your car buying needs, used or new!! Definitely TOP NOTCH SERVICE!!

Matt Richardson was extremely professional during my visit and purchase. He is a straight shooter with a vast knowledge of all vehicles. I highly recommend anyone seeking to buy a Maserati go directly to him and only him!

I had an appointment with a sales person named Matt to look at a used Mustang, and when I got there to look at the car not only was I informed the at Matt had gone home, but also that he had already sold the Mustang that I had made an appointment with him to look at. I dont blame home for selling the Mustang to someone else who was able to get there before me, but I do think. he should have had the decency to give me a courtesy call the let me know that he sold the car that I was interested in and had made an appointment with him to see. I wasted my time and gas to go out there for nothing ! And now I dont care what kind of deals they may have I will never ever go to Charles Barker Maserati to look at another vehicle for as long as I live!

Mr. Lance, the Service Manager, is excellent, friendly, and knowledgeable. Hes an asset for Charles Barker Maserati!

Great service. Very quick and professional.

I recently came here for a trade in when I was approached by a nice young man by the name of Addison. He was very knowledgeable and eagerly helped me and my husband. I will definitely seek his expertise again next year when I decide to look for another vehicle for my granddaughters graduation. Thank you so much. - Mr. And Mrs. Lewis

Had a great experience this labor day weekend with Charles Barker. My salesman, Ray Aiden from Charles Barker Toyota spent the day with me at the Maserati location to be sure I got the Jeep with the features I wanted from the options on the lot. Matt was wonderful getting me a great interest rate on my loan, and overall I left pleased.

I would like to thank Samuel for such an amazing experience. I reached out to Sam a couple weeks before actually coming in, and he kept in contact with me up until our scheduled appointment. He was very patient and kind. I am 100% satisfied with my purchase and the service that was provided. I would recommend anyone to come here!

Just purchased a vehicle from the dealership. Received phenomenal service from Matt. Very pleased with my purchase. Thank you

Recently I stopped into Charles Barker Maserati, I bought a pre-owned SUV. The experience was low pressure, fair pricing and an overall great customer experience. Ask for Marcus Jones, he was great to work with!

Devin has been the best in regards to the sale of my BMW. He has given me a fair price for it, and now we are mulling it over. Just wanted to leave a review because of the great service I got. Thanks guys!

Recently bought two cars from Sam he did amazing! Thats customer service is impeccable! This place gave us the best trade in value for one of our cars. The people here are so kind and work with you and the bank to make sure everything is taken care of. I have never had an issues here! I would say ask for Sam when you go! Thanks again for our cars!!

5 stars to Sam and the Maserati dealership. Sam went above and beyond and made me comfortable from the very beginning. In the past I have purchased vehicles from a total of 4 other dealerships in Virginia Beach and Maserati was HANDS DOWN overall the best experience, the best service and the best deal. Thank you again. 100% Recommend.

I went and test drove a car last week before actually coming in and buying it. Samuel kept in touch throughout the week without hassling me like most salesmen do. Not only did he come in outside of business hours today to allow me to buy the car, but the service he and Bobby provided me with was absolutely exceptional. First impression is always the best impression for me and great customer service will always bring me back. Thank You !

Car buying is known to be a VERY stressful experience, but Matt Richardson was the calm to our storm. He went above and beyond before we ever stepped foot in the dealership. He had us approved for the car we wanted before we went in for our appointment so we literally went in for a test drive, signed paperwork and drove off in our beautiful car(in total 1 hour). We will most definitely be back and referring all of our friends to this dealership and more specifically Matt Richardson!!!

Because of the distance between my house in New Hampshire and the Dealership in Virginia Beach, I ended up doing my purchase remotely, with having never seen the vehicle in person. Sharon Galvin was AMAZING!! She helped me though the process of purchase, and getting the car picked up and delivered to my house. She also provided photos of the car before purchase, then photographed the car as it was loaded onto the transport.I cant rate Sharon or Charles Barker any Higher!. Thank you!!

Our salesman Glenn was very pleasant and professional. I highly recommend this terrific dealership..ask for Glenn!!

This dealership has the best Audi selection in this area, GREAT cars in the lot. Spoke with Devin, seemed like a nice guy and was very knowledgable when it came to the vehicles. May end up trading in my M4 for a R7. Have to run it by the wife first.

Im very pleased with the information this young man shared. Hes knowledgeable of this vehicle he also was so polite and courteous and considerate. I can see why hes employed there I think hes a great asset to your dealership.

For the last 2 years, my husband and I have been in search for our perfect car. We spent many hours on numerous days working with Sam Asadi as he would help us research vehicles that would meet our standards. We came close to making the decision a few times but because of delay on our part, we would miss out. Finally, this week, we found a car that we were in love with and decided not to waste another minute. He closed the deal and made sure the transition was smooth. No hassle and by far the best choice for a salesman! If you are looking for someone to help you find your next dream car, Sam is the one! He truly cares about everything and everyone involved.

I contacted Charles Barker Maserati about selling my car! I worked with the sales agent Devin, he helped me out tremendously. As a woman, trying to buy and sell a car you can often feel taken advantage of. But he broke everything down and made me feel comfortable in the car buying process! Thanks Charles Barker Maserati!!

Buyer beware! I was very close to purchasing a used car from this dealership online. I did a virtual tour and they tried to hide the warning lights that came on when the car started up. Additionally they will try to jam you with fees on the invoice over and above what you have negotiated. Buy somewhere else, you will thank yourself later!

Sam Asadi has been vehicle subject matter expert for 6 vehicles and will never go anywhere else. He knows that I am extremely particular about the kind of vehicle that I like and he is always searching for the perfect vehicle for me. His knowledge, customer service and attention to minute detail catapults him ahead of the rest. I appreciate the time and patience he is put into the search, acquisition and sale for the perfect vehicle for me. If youre in the market or even thinking about purchasing a vehicle Sam is the only choice.

My boyfriend is currently thinking about trading in his car, and Devin has been helping him along the way. It’s nice not dealing with a sleazy car dealer like you sometimes think. Everyone here seems friendly and professional.

Today I walked into the dealership, the first person and the only person I met was the owner who asked if I needed help, I told him no thank you, just looking, and then politely said, if I need can I call you, he responded rudely by saying “ you are going to call me in my own place of business”. After that he stared at me from his office. I feel down right angry that someone with such a nice looking dealer ship and amazing reviews could be so rude. Go at your own risk.

Matt was my salesman, ans he made it a very easy experience to get a new car there.

Devin recently gave me a quote on my used car. He was a pleasure to work with throughout the process. I cant believe they offered as much as they did! Ill be looking to trade it in soon, and I cant wait to get behind the wheel of a newer vehicle. Maybe a shiny new maserati!!!!!

I needed to sell my 2014 Chevrolet Silverado immediately. Samuel Asadi is the consummate sales associate and professional. He performed the vehicle valuation and presented an offer to me in 10 minutes; the offer was fair, and his knowledge and experience is refreshing. I am extremely satisfied; thanks Samuel.

Update. Maserati of Virginia Beach refused to honor their NEW CAR warranty BUYER BEWARE!Update: MAKE SURE THEY DONT SELL YOU A RECALLED CAR! THE CAR COULD HAVE KILLED SOMEONE! THEY WILL HAVE ONGOING KARMA FOR THIS ONE!

EXCELLENT SERVICE...ASK FOR MATT

Amazing experience. I was in town and stopped by. Troy showed me the levante. He was very pleasant. I cannot wait to come back and make my purchase.

I was a bit hesitant going into this place, thinking Maserati, but then I met Sam! Very nice, treated me like hes known me. Excellent customer service!

The only reason why I am writing a second review is b/c of the mockery of the sales manager to leave a post to my prior review.To set the record - I called and spoke with the individual prior to leaving the review on here. THERE WAS NOTHING OFFERED BUT A I WISH YOU THE BEST. His response on here is merely a PR stunt to seem to offer an extending hand. I mean we already spoke to discuss what you CANT do. Why follow up and post like you actually want to help?They say they made the deal work to get the car out, but why sell a car and not be forthright with all of its issues? Ohh I dont know, maybe because it was sitting on the lot for 5 months. Then act like nothing was wrong. Its just sad that people can even do business like this.

Wonderful experience Matt Richardson help me every step of the way highly recommended!!!

Poor communication and rude. Do not buy or sell your car here.

I sold a car to them as opposed to buying one. Solid experience, no hassle. Sales staff was on point.

I had a Great experience with my salesman “Sam” he was honest and professional. I’m loving my new car!!!

My wife and I wanted to sell our late model truck. We considered going the Craigslist and AutoTrader route, but Matt and his team gave us a very fair offer on our vehicle (significantly higher than other dealerships). Of course, it was less than we could have gotten if we sold it privately, but we really didnt want to deal with the hassle. The process was quick and simple, and based on our experience we will likely go back to this dealership when it is time for us to buy another vehicle.

Sales staff was nice and accommodating but maserati is just not for me. I was interested in a vehicle that they just got in that was being serviced but never recieved a call to come in and look at it.

I bought my very first car from this place and my experience was amazing. I went up to the dealership alone at 20 years of age with no clue on how to purchase a car and without any knowledge of what type of questions I should ask before finalizing everything. My consultant was Sam and he was very informative, friendly, and made my experience so comfortable and peaceful. Despite me not asking questions Sam made sure I knew EVERYTHING about my car and steps i should take after buying a car. Everything was hassle free and there was no pressure at all. In the end I walked out in a 2016 Chevy malibu with only 23K miles on it for a GREAT price. My experience so amazing and I recommend this place to anyone who wants their car buying process to be as wonderful as mine was. I also want to thank Sam for everything because this was a major milestone for me and he made it so rememberable.

Horrible horrible expierence. Shady sells people. Dealership falsely put a temporary tag in my name and then drove it through tolls. Stay away. When the dealership saw this review they contacted me immediately and took it very serious. They fixed the issue immediately. Its good to know they reed these reviews and take them serious. Im happy they worked with me to make things right.

Excellent experience. Real car guys. Really try hard to make an honest deal.

I just purchased a 2015 Dodge challenger, and let me just say I know its not a $60k Maserati but because its Charles Barker Maserati I thought the dealership would have so much more class... now I cant speak on other dealerships but dealing with this one Ive had one of the worst experiences Ive ever had purchasing a vehicle...David was great in the beginning he agreed to have the shop address some body damage issues we had found on further inspection .. needless to say after signing for the car and my first payment just 5 days away Ive been in 3 different loaner cars. It started with keeping my suburban because the car wasnt inspected so I kept my truck until it was inspected after inspection they called me and said it was done.... I get there, and David says well it wasnt detailed so if you can bring it back and we will detail it and address the 3 body issues.They gave me a loaner#1, they called and said it was done... again no detailing and only one dent fixed.... I call back to schedule it to be dropped off and I was told to drop it off wednesday the 3rd of July they gave me another loner #2 on the 15th of July I talked to David through text he said @130 he was going back to check on my car as we speak and he would let me know... I got out of my doc. Apt @245 and still no word i went to the dealership and he was nowhere to be found come to find out he wasnt there he was never there,he wasnt due to be into work until 5pm that afternoon so he lied to me about being there... they brought my car around and STILL no detailing, the dents were still there nothing had been done, there was so much excessive damage done to the car, scratches everywhere, hood,fender,bumper, someone had been so careless to spill clear coat or glue on my car,again its not a Benz or a Maserati but damn!!! treat my car with some respect I left the car yet again and again another loaner #3..... I called corporate and talked to the vice president he got the ball rolling and they finally got it done.... so I went to pick it up today the 18th of July and as soon as I get there after all of the in convenience after all the time I spent in theyre loaners and being without my vehicle because they couldnt get s#!+ done right the first time...youd think they would at least have the decency to fill my gas tank.... nope!!!! Nothing... so since they rely on customer reviews I hope this review puts it in perspective for some people... that no matter what dealership you go to.. do NOT in any way have any kind of expectations when it comes to quality names...Maserati is a brand of car it does not care who sells it joe schmoe from down the block can sell you one and treat you better then these people.... and youd probably get it for a better price too

I dont like going to dealerships. However this one provided an experience that sets the benchmark for others to follow. No pressure, No add-on stuff, No hard-sell for extended warranty, oil-changes, etc. Sharon Galvin is a keeper.

Matt was exceptional, He made a fair offer and I accepted, This transaction could not have gone more smooth and simple. I will be back and I highly recommend Maseratti of Virginia Beach and their Sales Associate Matt for any of your future vehicle needs.

I pre-shopped for my 80 year old father here when noticing a incredibly nice and clean looking car for him. He lives 150 miles miles away and needed a car to replace his now recalled VW Passat that Volkswagen bought back. The salesman promised to take care of my dad.Long story short, my dad came and test drove the car with a friend and noticed a distinct clank in or near the rear bumper. The dealership hearing the loud noise, attempted to fix the sound. After the second test drive, it was still there. My dad really liked the car and offered to buy it in cash for what they wanted for it. The only stipulation was to fix the sound.The salesman later told my dad (in his words) that it wasnt worth it for the dealership to fix it. That they were not interested in fixing it, they preferred to just sell it outright with the noise.Knowing how far he came to buy the car at asking price was I believe dishonest if they did not plan on fixing the car before they sold it. He traveled so far for nothing. My dad eventually found a great car at a dealership that was willing to stand behind their vehicle.

Bought a used van here. Ray the sales person was great. He let us drive the vehicle. But when it came time for servicing the van, we got the run around. “Scheduled” a cleaning and requested the tires be aligned. When the day came, we received a call from 30 mins before our “scheduled” drop off to let us know that there’s only one mechanic on duty. And then the second “scheduled” appointment we dropped off the vehicle and nothing was done after six hours at the shop. So over all, great customer service on the sales part and horrible experience with the mechanic/shop area. I would advice you not to get any work at this shop.

The sales team was knowledgeable and answered any questions quickly and we were treated excellent through the entire process.

Sam Asadi was very helpful and worked to get us a great deal on my car Very pleased with his service and look forward to any future deals here!

This people absolutely do not care about the customers. I had to buy my maserati from a different dealer ( whole different story), so I went to the store to inquire a bout extended warranty. The place was a ghost town after I circled around i found like 3 of them in the break room. I looked in there, they stopped chewing just enough to look at me then they went back to eating. So I caught a guy behind a cubicle and he referred me to Lance.

Thanks Samuel asadi for showing me the cars. He is very helpful, will work with every customer that comes in. You deserve a 5 star rating.

Just sold my car to Matt, great guy, good offer. Recommend him.

Samuel Asadi was a great help getting me my first car. The deal was absolutely worth it.

I was nervous to take the step to buy another car in almost 12 years, but Tory put me at ease. He was patient, he listened to my needs and ensured I drove away with the perfect car for my son and I. He was diligent in getting all the Ts crossed and the Is dotted. He responded quickly and efficiently during this entire, nerve-racking process. If you are in need of a new or used car (and NO it doesnt have to be a Maserati - he can help you with anything - new or used), please go see Tory! You will be happy you did! Thanks Tory! We love our new Nissan Altima!

Probably the best buying experience of a luxury vehicle I have had.