I spent months looking at flooring and obtaining quotes for flooring and carpet. I found this company and from the moment I met Lori I fell in love with them. Lori helped me multiple times to find the right color flooring and carpet. Becky arranged our tear out and install. The demo crew, the floor installation and the carpet install team were outstanding. They did all they could to cut down on dust, damage and dirt. They even cleaned up after each day of work. Ive already recommended them to several of my friends. Thank you for your excellence and for exceeding my expectations. Your professionalism is platinum level.
We are so pleased with everything that came together to make our new floors a reality. Chris was outstanding when he carefully described and displayed the various flooring samples available in the showroom. Chris set up the installation and gave us all of the necessary details about what we should do to prepare. Kenny, Angelo and Seth were an excellent team for the install. Very easy going, organized and skilled -they did an amazing job on the floors. Rocky and Richard did the bedroom carpet installation and they, too, were organized and skilled. Considering what a big job it was to get the entire first floor of the house re-floored, the entire process went off without a hitch and we are so excited about how it looks. Thank you-great job!
Recently we replaced carpet in our master bedroom and closets. We were trying to match a product that is no longer being sold. Our experience began with Chris D. He was extremely professional and patient. He came to our house with many samples. Nothing was working. We had 4 other companies come. One had a product that we liked, but the company had so many bad reviews. Floors to Go had excellent reviews. Chris was able to get the product. Everything he was promising us was coming true. The staff was punctual, friendly, and professional. The ladies who scheduled the work were exceptionally friendly and what they promised was delivered. Our installers, Jason and Mike were phenomenal from the moment they arrived until the project was complete. We even received a personal message from the owner. We would highly recommend Floors to Go! The Best Professional staff and the company believes in integrity!
From start to finish our experience with Floors to Go was excellent. Everyone showed up on time and were extremely professional. We could not have had a better experience.
The sales and installation team of Chris, Rocky, and Richard was top notch... knowledgeable, professional, and excellent at what they do. Thanks for such a smooth experience!
Great overall experience! Customer service was outstanding! Product and installation were exactly what we were looking for. Communication was top notch. Lori and Becky were awesome to work with. The floor looks beautiful!!!
I worked with Floors to Go remotely from a different state. Chris made the process run so smoothly, and I am so pleased with the results. They completed the project quickly, and it looks amazing! Superb quality and customer service!
All I can say is Floors to Go is amazing. Lori helped us get our flooring picked out and measured before we even relocated to Va. Everyone at this company was top notch which is really hard to find these days. The carpet removal guy was awesome, and the installers were fantastic. My floors look amazing. After having multiple bad experiences with a few orange and blue big box home improvement stores I am so glad we found Floors to go this time around. I will never go anywhere else for floors. Thank you!!!
What a great experience it was working with Chris and the Floors To Go Crew. Everything from selecting the products in the showroom to the clean-up after the installation was nothing less than professional. We shopped several companies before deciding on Floors To Go. Without a doubt, we selected the right company. Chris knows the products and gave thoughtful and honest answers to our questions. He didnt try to Sell us on any particular or more expensive product. The installation crew was Top-Notch. They treated our house respectfully and cleaned up as they went along. And, if they were annoyed with my never ending questions, they didnt show it. They explained what they were doing and why. We selected LVP flooring and it looks fantastic. If youre looking for new flooring - look no further. We HIGHLY RECOMMEND Floors To Go, and we will be calling them back to do additional work in our house.
Highly recommend Floors to Go to familyand friends. The best customer service from start to finish. Our salesman, Chris, presented flooring options we hadnt considered, and ended up being the perfect solution for our project. Markus and Rusty did our Air.o carpet install. They were professional, polite, protected our existing flooring, and installed the new flooring efficiently and without any mess.Highly recommend the Sales and installation crew.
I have used Floors To Go for all of my flooring needs. Great people to work with. Everyone is so accommodating. I worked with Chris on my most recent purchase. He deserves more than 5 stars! Will definitely be using them again. Honest, caring good people!
My wife and I entrusted Floors To Go with a new carpet and LVP install, and we are extremely glad we did. Chris and the Floors To Go team is amazing and very easy to work with. Our situation was a bit unique because of how we desired certain areas to look, and they patiently worked with us to give us options and ensure that we were truly satisfied with the result. Open communication is key with big projects like this, and Chris made sure everyone was continously on the same page, which was greatly appreciated since we always knew what we were going to get. As many other recent reviews mention, from exploring options in their showroom to installation completion, Floors to Go is top notch from start to finish.
We are extremely pleased with Floors To Go!! We had a wonderful experience from start to finish. Beginning with Loris patience in explaining the process and providing samples, to Beckys scheduling, and continuing with the expert hardwood and carpet installation teams this was a truly professional operation.Look no further than Floors To Go when replacing your homes flooring.Pete and Nancy Stromann
I needed carpet for my house and contacted several businesses. The only one who got back with me was Chris from Floor to Go. He contacted me right away and came out the next day and measured. The carpet was ordered and installed within a couple of weeks. The two brothers who came and installed the carpet were very clean cut and highly professional. They worked all day and never stopped until the job was finished. When they left everything was put back in place and clean. I am so pleased that Im now considering finishing the rest of the house and having them as my flooring company for life. 10 STARS all the way!!!!
Chris got carpet installed in my new house within 2 days and I never even had to set foot in the store! He is now my go-to and I will forever recommend him to my friends and family. Carpets look great and the process was a breeze. Don’t waste your time with the big box stores!
We highly recommend Floors To Go for your next flooring project. From selection, to ordering, to scheduling, to installation, they are accomodating each step of the way. We will definitely use their services again for our next project! A BIG thanks to the whole team for a job well done!
The LVP floors look great! Crew and sales people were awesome to work with. Very reasonable prices. I highly recommend and would use Floors To Go again.
Decided to visit Floors To Go Showroom after listening to the Mike and Woo Woo radio program.Chris met us and was of great assistance in selecting the laminate we used and especially helpful in selecting the matching quarter round.He is very professional, knowledgeable and has a great personality.The installation team of Kenny and Marshall were equally impressive. The arrived early and ready to work. They were both very professional and wasted no time prepping for the installation, removing the old flooring and moving the furniture and appliances as needed.They are very tidy, efficient and work great as a team. Both are true professionals.This is the best flooring decision we have made thanks to the Floors To Go team
TOP NOTCH EXPERIENCE! From the first call to the install! Carpet was installed in less than a day and looked FABULOUS! 100% RECOMMEND FLOORS TO GO!!!!!!
I had a fantastic experience with Floors To Go from start to finish. I own a rental property and needed to replace all the flooring while living hours away from the property. Becky (sorry if it was somebody else...I may have spoken with another person at some point and mixed up names) was great with her initial contact and follow-up to schedule the measure and install. Chris made the process of choosing the LVP and carpet so smooth and easy. I opted to drive down and choose in person, but he was willing to send samples and really do everything he could to make me confident in my choice. He was super patient and helpful when I chose the flooring in person. Once the floors were chosen, delivered and ready for install, Matt kept me posted every step of the way with photos, videos, etc. during the install. Their prices were fair and, honestly, this was the best experience Ive had with a company doing home repairs and/or improvements. I would highly recommend Floors to Go.
My husband and I were reluctant to replace our carpet, fearing a total debacle! Floors To Go came highly recommended; so, we took the plunge. Wow! We were absolutely amazed at the professional workmanship done by the installers. I cannot praise them enough!! The whole project was seamless; and we love our carpet! Thanks Floor To Go!
We bought an older condo recently and needed new floors ASAP before moving in. Lori was such a professional, she was so helpful in picking the right floor, to measuring, providing an estimate and coordination of everything. The floors came out beyond our expectations! The attention to detail with trim really impressed us. The floors are perfect and the installation was fast! We are going back for our bathroom floors!
We had LVP installed in late 2020 after having our floors torn up to do foundation work. We shopped around and chose Floors To Go because of their customer service. From our first phone call to the final part of installation, they were truly a pleasure to work with. Flooring is an investment and its not always best to go with the cheapest option; you get what you pay for! That being said, FTG has competitive pricing. And they treat your home like its their own! They did a fantastic job minimizing dust. The floors are absolutely beautiful! We will definitely be return customers when we need flooring in the future!
FROM BEGINNING TO END,MY EXPERIENCE WITH THE FLOORS TO GO TEAM WAS AWESOME!!!It started with Chris DeJesus!!! He was very knowledgeable, attentive, patient and he listened! I was removing carpet and changing to Luxury Vinyl plank and to say it was hard for me to decide on the style is an understatement!I changed daily! Chris was very very patient and helpful in suppling samples and steering me towards colors and patterns that would meet my needs and expectations. He was without a doubt the best, most helpful salesman ever!!Then came installation, Jason & Mike, again top notch in their field. Upon removing the carpet, flaws in my slab became evident. They took the time to explain not only the issue but the repair and how it related to proper installation of the new floor.Not only did they know what they were doing they were phenomenal in their skill and work ethic!!!! They showed up when they said they would and the worked hard!!! They were like a well oiled machine! They cleaned while they installed and there was very little mess, even with the concrete grinding they had to do!!The result was gorgeous floors!! These two are the absolute best!!!I REPEAT THIS WAS THE MOST AWESOME EXPERIENCE EVER WITH A REMODEL PROJECT!❤️
Many thanks to Floors To Go for a great experience overall! I started at the big box retailers and could not get adequate help. After seeing all the great online reviews for Floors To Go, I decided to call them and I am so glad I did! Chris was helpful in explaining my choices, working within my budget, and even stayed late to ensure I left the showroom with samples and all the information I needed to make my decision. He came out quickly to measure and was VERY responsive to all calls and emails. After our choice was made, it was just a few short days and our carpet was ready for install (before Thanksgiving which we requested). We were VERY impressed with Rocky and Richard who came to install. They were polite, respectful of our belongings, and hardworking. Having the whole house done, they were here for two days. Their work ethic was impressive, they worked non-stop putting in long hours and did quality work. The carpet looks beautiful! We are very happy with our choice and HIGHLY recommend Floors To Go!
Matt and his team were amazing. Very professional. Courteous. On time and clean. I couldnt have asked for a better experience. Looking forward to completing more rooms.
From start to finish the experience with Floors to Go was amazing. Chris did a great job finding the right product to match not only my vision but also the desire for price point.The crew that came in for demo were very respectful to the fact that we were still living in the home and making it as easy as possible.The most impressive part was that the installation was done with such precision and detail to make sure that everything was done satisfactorily. Additionally there were underlying issue from the construction that this crew took the time to repair while they had the floor exposed. They wanted to make sure that work was done right.I went back and forth with the decision to redo the floors in my home over a period of two years and I discussed the process with several different vendors. I could not recommend Floors to Go more.
We recently used Floors To Go to replace our carpet and bathroom floors. From start to finish, the team went above and beyond. Our questions were answered quickly and installation went smoothly. It always make my day when installers actually clean up after themselves. Thank you Floors To Go for the great work!
Floors To Go did a marvelous job installing our floor, from sales to delivery to install.
We worked with Chris on what type of flooring we wanted and he was very patient with how many questions and how many times we changed our mind. excellent customer service in his part!Our installers were Kenny and Marshall, they were so nice and got the job done very quickly. They had great interpersonal skills and we all had good conversations and amazing customer service! They did a fantastic job on our floors!They some how managed to make our floors look like they had no issues! Our floors were terrible before hand and they did such a great job it came out flawless!I HIGHLY RECOMMEND AND WOULD DEFINITELY USE THIS COMPANY AGAIN!!!!
This was truly a great experience. Floors to go delivered as promised, the Installers were on time, courteous, wearing masks, fast, and overall very nice. Our floor was installed in one day, including removal of old carpet, removal of all trash and very helpful with moving the big furniture pieces.After they left, it looked like they were never here safe for the new floor.I would recommend Floors to Go to all my friends and neighbors.Plus I do like to support local businesses. Kudos to a job well done.
We recently had all of our downstairs flooring replaced, both hardwood and luxury vinyl, and installed by Floors To Go. With such an important investment, we were nervous about getting just what we wanted and we couldnt have been happier with what we got from the team from Floors To Go. Chris was patient as we made our selections and Mike and Jason from the install team did a perfect job. Matt kept us up to date with the project at every step of the way, and, overall, everyone at Floors To Go exceeded our expectations and delivered on every promise.
Lori Was outstanding very knowledgeable to what I was doing very mindful patient understanding gave me good information I will always go there when I’m in need of flooring project thank you so much Lori for all your help and honest truthful answers thank you
Excellent service & installation! I had Floors To Go install carpeting in my home a few years back and have been very pleased. Recently, my business needed old V.C.T. flooring to be removed and new carpeting installed. Floors To Go was able to get me the carpet I needed and performed the removal/installation within the estimated timeframe. The crew were very respectful of our business and made sure everything was done correctly. I highly recommend this company to everyone.
Working with these folks was by far, the best experience Ive ever had with any contractor or home improvement company. I wish they did more than just floors. The installers were on time EVERY DAY and they knew their stuff. Chris and Becky were right on top of the entire process. I LOVE my new floors. The only way they could have made this adventure any better is if they had done it for free. :-)
Floors to Go has the absolute BEST customer service and the best turnaround time. We had originally contracted with a national service to install carpets before we moved into our new home. That company failed miserably, even with a 2 month lead time. Floors to Go of Virginia Beach not only delivered in the 1 week window that we requested, but they did it with unbelievable professionalism. I cant recommend them enough.
We just couldnt be more pleased with our experience with Floors to Go!! We LOVE our new carpet! Chris DeJesus was ABSOLUTELY WONDERFUL to deal with every step of the way - he was quick to respond to my initial inquiry and came out the next day to measure and bring samples (the samples were perfect, as if he read our minds :) ), he was very knowledgeable and informative, answered all our questions. Our carpet was ordered and installed in just under two weeks from our first consult. Becky was super nice in scheduling our installation and Rocky and Richard did an amazing job with the install. I had initial concerns with seams and a few other areas (from past experiences with other carpet businesses that werent so positive) but the install was PERFECT!! Chris followed up after the install to make sure everything was satisfactory and if I had any other questions. It was truly a pleasure dealing with Floors to Go - my husband and I HIGHLY RECOMMEND them!! Awesome customer service, excellent quality carpet and installation, reasonable prices - what more could you ask for? Well, besides free, as another reviewer mentioned :) Many thanks again for everything!! Cant wait to have you guys back for that last room to be carpeted also :)
My Family & I couldn’t not be more pleased with the service and quality we have received from Floors To Go! It was a great experience for us, from Chris & the entire team! They really took care of us and made sure we received the perfect floor to fit our home and our pockets. They were also very communicable & prompt. I will absolutely recommend this establishment for my family, friends, & anyone looking for a quality, professional business to purchase & or install flooring!!!Thanks to the team at Floors To Go!!!!-Stewart Family
Great customer service. Went to the store had carpet picked out within 15 min. Chris was very knowledgeable and knew exactly what I was asking for. Carpet came in & was installed quickly. Workers at the house were very respectful with corona and very quick. Worked the whole morning without a break. Good quality carpet. Would definitely recommend. Great job!
Heres the short review. From beginning to end the folks at Floors To Go made the process of purchasing and installing flooring painless and easy. From picking out the carpet we needed upstairs to picking out a LVT for our laundry room. Theyre a one stop shop kind of place (which I wanted and appreciated) where we purchased and had the flooring installed through them. It was easy, no pressure, and the quality of work was fantastic! Work with them for your needs and you wont regret it.Now for the longer version. My wife and I sought out a company that we could purchase from and have the carpet installed by and Floors To Go met that. We called them up and spoke with Chris who helped make this process SO much easier. We came in to look at some carpet and LVT and he gave us the rundown without pressure. The explanation of the padding, carpet, and the residual LVT selection they had available was great. The residual LVT worked well for us because it was a small laundry room that we were doing and we found some that worked for our desires. Chris then scheduled to come out and measure square footage which was quick and easy. He let us know the lead time for product shipment and installation and kept us in the loop. Next up was installation day. The installers for both the carpet and LVT showed up on time and got right to work. Rocky and Richard installed the carpet while Mike (Ive forgotten his name and apologize if that isnt right) installed the LVT. Rocky told me after checking the upstairs that it would take a majority of the day to complete so I had my expectations set from the beginning. All of the installers are professional and hard working. They did fantastic jobs all around. Mike (again Im sorry if thats wrong) let me know about the time needed for the glue to cure and to be careful, Rocky told me there would be a few touchups needed on the baseboard paint, but honestly it wasnt too bad. I think the majority were scuffs and not nicks/chips. I knew prior to the carpet install that touchups would be needed because logically I couldnt expect anyone to work around baseboards and not tag them once in a while.There was one thing that stood out to me that Rocky and Richard did that showed a special level of care and professionalism. Some door stops had been removed for painting and I found a door handle with scrap padding taped to it to prevent it from messing up the wall during install. That little act tells me so much about these folks and their respect for their clients homes.Lastly, after the job was completed Chris followed up a little later to check in on things to see if we were happy which we are if you couldnt tell. We are so pleased with the work and quality that wed gladly recommend Floors To Go to anyone in the area looking for new flooring.
Small business, huge selection, excellent show room floor presentation. Staff was incredibly helpful throughout the entire process; inventory selection, site survey, competitive pricing, military appreciation, quality LVP and carpet installations. Entire team was impressive from sales to installation. One stop shop! Thank you FTG!
Installed carpet in four bedrooms. The carpet looks great and is really soft. Great quality! Service for sales and install were fantastic! Very happy customer :)
Highly recommend this local family owned business, they installed vinyl laminate floors in my kitchen, dining room and living room, everyone from the show room, Chis and Matt, to the installers Kenny and Marshall were great, friendly, punctual and got the job done quickly, love my new floors!
I needed flooring done ASAP for my business . I reached out via message and was contacted immediately I spoke with Lori who was knowledgeable and understanding of my needs! I had been in contact with several companies who did not get back to me or follow up after taking measurements. I felt defeated and even with the mask on when Lori came she could see I needed this done immediately! Literally a 72 hr turn around from calling to having floors installed. I’m overly impressed!! The team who came out Marcus and Jason was professional, fast and my floors are flawless!! Look no further this is a outstanding company with the best customer service and unbeatable prices!!! Thank You Guys so much!!!!
We cannot say enough good things about Floors to Go. We set up an estimate to have our downstairs floors down done,Lori came out to our home to do the estimate and was so friendly and helpful, and really listened to what I would like to have, we made an appointment to come to their showroom and was so pleased at all the choices and I was even more impressed with just how much Lori listened because she brought out samples of engineered hardwood, something she had heard me mention and we were sold. From the time they brought out the materials to installation was such an easy and positive experience. The installers were very friendly, knowledgeable and showed up every morning on time.They let us know everything they were doing and really took the time to pay attention to every detail even cleaning up daily before they left. Our floors are beautiful and everyone in the house can’t stop talking about them. We are definitely coming back to them for our upstairs in the future.Thanks Floors to Go for such a great job.
Our kitchen / laundry room floor project was challenging. We wanted the existing tile removed and new DuraCeramic tile installed. We wanted to avoid using quarter round at the baseboards, if possible. We requested that the tile be installed underneath the stove, refrigerator and dishwasher in the kitchen plus under the island which is wired and has an engineered quartz work surface. We also wanted tile under the washer and dryer in the laundry room.We visited a few recommended local flooring stores and could not find one that could or would do the job for various reasons including price issues. Then I found Floors To Go on the internet.It is truly a gem hidden away in Centerville Commerce Park. Chris DeJesus greeted me when I came in the store and I related to him our requirements and our experience with other stores. I asked him Can you and would you be willing to do this job? His response was Yes, we can do that.The rest is history. Chris was most helpful in providing advice and answers to all of our questions. The store has a large display of samples and catalogs and he even special ordered a sample for us. He did the measuring and quote and he is very easy to work with and a very knowledgeable Salesperson. The installation crew of Kenny and Marshall likewise were very knowledgeable, friendly, courteous and highly experienced. The job was done carefully, quickly and in my opinion of the highest quality. It looks wonderful. Upon completion Kenny said If you see anything that doesnt look quite right or that needs touching up, just call and we will come back. What more could one ask for?Becky, the Floors To Go owner and her entire team made our installation a great experience and by the way, the price for real quality work was very reasonable compared to other quotes.Bruce H
I typically never write reviews but was so impressed by this company that I had to share my positive experience. The quality of carpeting, customer service and installation from Floors To Go was exceptional. We splurged and got the top of the line carpet and padding and it’s def worth the extra cost. I can’t say enough positive things about their installation team, Regg and Rocky, they did a stellar job. They were prompt, professional and completed the work in the 2 day timeframe they quoted. I think it says alot about the company that their professional installation team hasworked for Floors To Go for over 20 years. I highly recommend this company and its installers!
We love 💕 our carpet. Chris DeJesus was very professional and did a terrific job. He brought us samples to choose from and was helpful by assisting with our selection. The men who did the install did an great job (I appreciate following COVID-19 protocol by wearing masks). Thank you!Chris came by and inspected the install as a follow up. Great job Floors To Go. I have already referred you to a friend.
I could not be more pleased with Floors To Go’s professional, friendly, quick and efficient service. After a less than pleasant experience with another local company, I called Floors To Go. Lori was so nice on the phone, it was like I was speaking with a friend. When the employee who was supposed to come measure for the job was finishing with another customer, Lori herself showed up to Take the measurements and bring me samples. Rocky and Richard showed up, quickly and efficiently covered are stairs and cleaned up after they were done. All employees wore masks and respectfully used safety precautions while performing their duties. I whole heartily recommend Floors To Go and will use them again in the future!
I have worked with Floors to Go on both commercial and residential projects and they have always impressed me with their quality, timeliness and cleanliness. You can not find a better company for your flooring needs, I highly recommend using them if you want the best service!
We had a fantastic experience with Floors to Go. Installation was quick and smooth, and the company they used to install the floors (Three Ds Flooring) went above and beyond. I felt comfortable leaving them in my home and the two sons of the owner were extremely nice and did amazing work. Would highly recommend and will use them again.
If you are looking for good old-fashioned service along with a quality product, this company fits the bill. We are very satisfied with all aspects of our carpet and hard wood installation experience.
I called floors to go to get a quote for some flooring and installation. Not only is the staff friendly but the installers were professional and friendly as well. They beat the prices of their competitors and were very easy to work with! I will wanna recommend and use floors to go for my next flooring project!
Highly recommend this company! We cannot say enough about the level of professionalism/prompt and courteous service! We re- carpeted the entire upstairs of our home and it looks beautiful. We got a better quality carpet for $2,000 less than home Depot wanted to charge us and that was including Home Depots free installation.We found this company online by looking for top rated carpet stores. We were definitely not disappointed! if you are even considering new flooring or carpeting for your home you really need to check them out :-)
The service we received far exceeded our expectations.Matthew, Marcus and Steve were both friendly and professional. A great example of why it is so important to support a locally owned, family businessWe highly recommend Floors To Go and look forward to doing future business with them.
Very helpful, knowledgeable
Excellent service! My highest recomendation from store staff to product selection and quality. Installation was professionally completed on time by two great guys. I would ecourage anyone looking for flooring to shop local and get great service from a customer oriented business @ Floors To Go! Tim Jeffries
We looked at many options, many colors to find just the right product for our home. Chris DeJesus was great! He showed us so many options and even got samples for us that were not in the showroom. It was nice to take large samples home for comparison instead of the coaster- sized samples available elsewhere. When we made our decision, the flooring came in quickly and the installation was professional. The installers were careful with our furniture and cleaned everything up each day. I recommend Floors to Go for your next project.
Absolutely Wonderful...So Matt & crew were super polite from estimation to instillation.Work Superb, did I say professional They make it seem easy, some of the best installers Ive had, quite possibly the best in recent memory As for cost we bought LVP elsewhere wasnt sure what to expect again pleasantly surprised.This group is a hidden gem in Vb. Highly recommended.
As a returning customer numerous times, Floors To Go continues to provide an excellent product. They are customer oriented and ensure you are satisfied from start to finish. The installers are professional make every effort to provide the customer the finished product they expect.
Attention to detail from beginning to end of project
Our experience getting our floors replaced by Floors to Go was second to none! From the selection process to scheduling, install and follow-up, the customer service is amazing. We will certainly choose Floors to Go for all of our future flooring needs. Thanks for the wonderful and consistent service quality!
Amazing! My floors look great. Chris this guy, he is so awesome. Such a great experience. His customer service is on point. Any employer would be lucky to have him. The installers are so respectful and fast. It was a joy to work with this business! Thank you Chris and your team for making it happen, I truly appreciate you guys coming out to do the work on a holiday.
Couldnt be any happier with our experience through Floors To Go. From first walking into the showroom, to the ordering, getting the work done, and having the final product. We are extremely happy with our new floors. I would highly recommend calling or popping into the showroom and working with Chris. Extremely knowledgeable and helpful. Willing to let you take big floor samples home and pick them back up himself. Scheduling was fast and flexible. Communication throughout never let me doubt what was happening and when. The workers who delivered the flooring and put them in, were friendly, nice and did a fantastic job. I would highly recommend going through Floors To Go! If we need any other rooms done, we will be coming back!
Excellent business. Between quote, payment, and install day it maybe took two weeks. The office people and installers were professional, friendly, efficient, and easily solved any problems that arose. Im so happy with the new floors.
They installed new floors on my second floor. They were very professional and prompt. Everything look fabulous and it was done on time.
Great company! Have had floors installed before by individual contractors but I must say that Floors To Go has exceeded my expectations! From the initial visit by Lori, to the measurement, to selecting the floor, and to the installation process - the whole experience was seamless. It took them 2 days to meticulously install my floor and the result is phenomenal.. Kenny and Randy never took lunch break away from my house (they brought their own lunch) and worked tirelessly until job was complete. My wife said that he saw one of them eating on the floor while the other kept working and then alternated taking lunch breaks. If that is not dedication, I dont know what is! I so love their work that I am fixing to meet with Lori again, this time to do carpet upstairs. Great company... look nowhere else if you are thinking of installing floors. I will do another review once the carpet install is complete. Kenny and Randy, thank you!
I tried 50Floors and they were going to take 4 weeks to install. Floors to go did it in less than a week as promised. Now you know why Floors to go has a higher rating. Oh, they were less expensive and the quality of product was similar. Go with Floors To Go! Good job by everyone a very pleasant and painless process.
A flawless process from the estimate to the finished product. Pricing was one of the best we received, but could tell by the questions they asked they knew what they were doing compared to the ones that came in under (and I assume would have ended up over budget). We worked with Chris DeJesus for the estimate and product pick out and he was timely and knowledgeable. Then The Mikes did our rigid vinyl and baseboard install and went above and beyond and the finished product is beautiful! Our house looks 40 years newer.
Matt and Marcus did a great job on a flooring project in my home. Professional, knowledgeable, and courteous. Thanks Again.
Great experience from start to finish! Chris went above and beyond to make sure our project was done well and on time. He kept us informed and helped to find different solutions for issues we ran into. The floors look amazing and make our home feel brand new.
Top notch customer service and quality work! I had both new carpets installed and older carpets stretched and everything came out perfect!
From start to finish this was a great process. Lori was on time and very knowledgeable. Kenny and Marshall installed flooring in a very professional manner. Couldn’t be happier!
I cannot say enough great thing about Floors To Go. From Chris, who helped me chose the right carpet, to the installers, who did a great job, in a timely, professional manner.I highly recommend Floors To Go, and wouldnt even look anywhere else, you will not be disappointed with your experience.
I recently relocated back to Virginia Beach and obtained 5 local flooring quotes. I previously used Floors to Go for my living room and kitchen. I chose the right company again. Lori was amazing with her recommendations. This job was for my MBR, stairs and 2 BR and closets upstairs. A very big undertaking. Mike arrived on Monday and was diligent, so hard working, meticulous on every detail that I am still in awe at his workmanship. Thank you Floors To Go for sending me your best. I’m very impressed and have my utmost recommendation. BZ to Mike and Markus.
We finally decided to have all new floors put in our home. I was very undecided and made several trips to the showroom. Chris was so helpful and so very patient with me! He is so knowledgeable and very honest! When we finally made our decision everything was ordered & we were on the schedule for installation. The guys who came to install our plank floor did an amazing job! Beautifully done! The carpet guys had a huge project on their hands! They knocked it out in two days and our carpet looks amazing. The way they did our steps- gorgeous!! We are so pleased with the entire project! Top quality work from all four guys!! We appreciate it so much!!!!The Bey Family
Floors To Go was able to repair a few damaged spots in my carpet, saving me hundreds of dollars on a security deposit. The techs were on time, friendly, and did a great job!
Floors to go was AWESOME! Pricing was reasonable and they were very helpful with all the detailed questions I had and then some. I was truly let down while shopping for quotes from other large carpet installers but super glad that I went with Floors To Go. They were also able to install my carpet super last minute due to the other large carpet companies taking their sweet time to return my calls I was left in a bit of a time crunch... Installers were quick and efficient.
We had to replace our hardwood floors due to a a moisture problem . We could not be happier with the result we had from Floors To Go. Beginning with Lori who patiently guided us, a careful demolition team and an absolutely top notch installation team. We were so happy with the staff that we had them replace 4 bedrooms of carpeting as well as our fireplace surround. All outstanding craftsman! Two family members are now planning flooring projects - I think that is the best recommendation that we can give!
Awesome service since day one! From Lori and the management in the store office to the installers. Highly recommended. Very pleased. Had carpet installed, looks great and they were super fast. Great price worth every penny. Now I want to do more rooms. Thank you Floors to Go!
This was a great experience. Excellent customer service. Very informative/knowledgeable employees. Pricing was great and competitive. I highly recommend floors to go.
From start to finish, this has been one of my best experiences yet with a company.I needed my laminate replaced, and I had shopped around prior to coming here. Their prices were reasonable and the install wasn’t subbed out, which I liked.The demo went according to schedule, and their communication from demo to final install was fantastic. I was kept apprised every step of the way.During install, they conferred with me to make sure every detail was perfect and the final product was just that.I would recommend Lori and her team over any big box retailer. They know customer service and make it look easy.
Can you say A1 customer service? I worked with Chris throughout the process of reflooring our home after there was water damage. He came personally to our home with samples, provided quick response updates via email and text. We were offered same day results as far as estimates went. We were able to schedule our flooring install within 2 weeks, could have been sooner but we had to wait on the install of our vinyl planking. The prices here were reasonable and if youre military, they offer a discount. If I ever need flooring done again I will be sure to come back to them.If you want great customer service, great prices, and a quick turnaround on your project reach out to Floors To Go and ask for Chris.
Professional and great pricing. We love the floors and the experience. Lori, and the guys did a great job.
Absolutely would recommend this company to anyone looking to redo their floors or carpet! Lori was very knowledgeable, helpful, and patient with helping our family pick out the right carpet for our home. There was a small mishap with communication (which was an honest mistake) when it came to installing, but I can tell you that Becky went above and beyond to explain what happened, and ensure that we were satisfied. They truly do value their customers happiness and satisfaction! Not to mention the carpet installation itself was done exactly how we were expecting. We chose this company because they were a Best of the Beach winner, and we are extremely happy that we did. Everyone was very professional, friendly, and knowledgable. Highly recommended!!
I would highly recommend floors to go! Living out of town added on the extra stress of getting new floors and carpet in the home we were closing on. Chris helped me every step of the way, sending pictures, FaceTiming, fitting us into the schedule last minute, really going the extra mile to make sure everything was easy as possible ! They arrived on time, we’re nice, and did a fantastic job! And we couldn’t be more satisfied with the price, work, and the quality of the material!
Absolutely amazing service with first class professionals. Can not say enough good things about the company and their products. Highly recommend them and I will definitely use them again in the future!
I had a great experience with Floors To Go. Chris was very helpful and easy to work with during the process of selecting tile for our backsplash. He was accommodating whenever I requested information or samples and was always pleasant to work with. The two installers were very proficient, neat and professional at their craft. I was extremely pleased with the quality of their work and recommend Floors To Go without hesitation.
Third time weve used this company for our flooring needs. Theyre friendly, fast and have competitive pricing. Skip the big box stores and stay local. You wont be disappointed.
My experience with Floors to Go was very positive from the intitial showroom visit through completion of the installation. Lori was very helpful in helping me make product decisions. Their prices beat other places I shopped. The installation crew of Mike and Mike did a wonderful job. They worked hard, were very easy to have in my house and left everything very clean each day ofter they finished. I highly recommend Floors to Go!
Floors To Go is outstanding in every way. We recently had our entire downstairs flooring redone and it looks amazing. The attention to detail, the never-give-up attitude, and the care they took in making sure we were more than satisfied is like nothing weve ever experienced with any other vendor in the past 20 years of home ownership. Excellent service!!
This place iIS the place to go for floors!!! Possibly the BEST customer service I’ve ever experienced with any business. Chris and Becky were so helpful with determining what kind of floor best meets my needs.Danny and his team installed it, overcame some leveling obstacles and were professional and did a super job. I can’t recommend this company enough. Thank you!!!!
The entire process was handled professionally. From the initial estimate to the completion of installation, Floors To Go made a large project very easy. Dont go anywhere else if you want it done right! They come highly recommended in my book.
I was concerned about making sure I could get good quality work at a reasonable price. At Floors To Go, I asked a few questions & the staff went above and beyond to answer my questions. The end result was having my entire home carpeted and flooring completed. It looks VERY good!!! Im very happy with the work.
We contracted Floors to Go to install our entire downstairs. We had a pipe burst in an interior wall and the flood ruined the flooring in the kitchen, family room and living room. Ken came to the house after we visited the store room and took detailed measurements of the area. We looked at many different options and decided to go with vinyl plank for all areas. The crew that installed the flooring were on time each day and did an excellent job. They were professional and courteous and kept us apprised of the status of the job each day. We are very pleased with their work and the completed job turned out beautiful.
I can’t say enough positive things about Floors To Go! Their dependability, quality of work and product, pricing, and helpful attitude far exceeds any flooring services I’ve experienced. I highly recommend them to anyone in the market for flooring, whether it is for a residential or commercial need. I plan to use Floors To Go for all my future flooring requirements.
Just had Coretec lvt put down the majority of my house - and mohawk carpet in 3 bedrooms - Floors to go have the BEST salespeople to help you with choices, bringing out samples, shout out to Chris DeJesus for all his help - to both installation teams - worked hard and got the job done early! I cannot say enough about them .. Floors to Go is THE flooring place to go - Thank you allLT
Great install of kitchen flooring. Would definitely recommend.
They took great care of us!! Wonderful experience!
I have highly recommend this company to friends and family, they came in on a Saturday with a few days notice and worked from 8am Saturday morning until about midnight without much breaking, and finished our entire house in one day! These guys were great, very clean and respectful and awesome priced! We love their in house carpet, so comfy and soft for our new baby, this is a great family owed company!