I love this location, I’ve been going to this location for years. Great staff, everyone is very friendly. The best thing about this location is that they are never out of flavors. I hate going into an ice cream place and them saying they haven’t gotten their shipment in yet. Another thing I love about going to Baskin Robbins is that there are always coupons and deals. Obviously going back.
Update your hours. Drove out of my way and the whole shop was closed and emptied out. Do better.
They have the best ice cream flavors and the biggest scoops Ive seen so far. The staff is so nice and pleasant and very knowledgeable about ice creams that may affect my daughters allergies! I love them!
Usually good if you come mid day. Always Inconsistent with hours. I drive from Suffolk for pints for my family and they will close early without notice. I arrived 30 minutes before closing and they acted like they didn’t see me at the door. Just called today to check if they are open before traveling out there and no answer at 9:15. Off to Walmart for Blue Bell!
A large assortment of interesting flavors. I was impressed overall by the friendly worker who helped me find my favorite flavors. The ice cream is pricey but the friendly service and overall clean store is good.
Good place to get ice cream. Staff is very friendly and upbeat. Place is very delightful and great for family. Price is a bit on a higher side but can you put a price on great customer service and experience.
Delicious food. Updating your hours would help.
Spent $7 on ice cream for me and my 4 year daughter and asked for a water. Was told by the very nice lady behind counter the owner Rocky would not let her give out water only sell bottled water.Ice cream good, employees great, policys not so much.
Hard to go wrong with icecream. Good selections and good service. Try before you buy. Enough said
Personally, i love Baskin Robbins! I am addicted to their cotton candy flavor. 💙💕
BR is always clean, and ice cream is good, but my 4 star rating is due to them pretty much everytime going to get the family what they want; BR is out of something! Whether it be an ice cream or a topping, someone is disappointed.
Great customer service, very friendly and helpful. And everything thing Ive had at this one is exceptional.
Delicious and very refreshing after a long day of yardwork! 3 scoops ... vanilla, chocolate, and strawberry in a bowl with pineapple and carmel sauce (May sound like an odd combination, but you ought to try it. Quite yummy!) And, of course, whipped cream and a cherry! Oh, lets not forget the chopped pecans. Definitely a nice finishing touch! This location was quite busy, but the two females working this evening moved everyone along in a very timely manner. Great job ladies!! :) Should have taken a pic due to it being as pretty as it was delish ... but I dove right in and never put my spoon down! Maybe next time!
When I walked in there was no one to be found, shouted hello a few times and a staff member walked out of the bathroom still texting. Got my ice cream and rang me up. Someone needs to work on customer service if you want people to pay $5 for two scoops of ice cream.
Someone was super cool & paid it forward 4 me & my son . Lol ! Ice cream was really good too.
The deals on the 31st of the month are great.
They still have pink bubble gum ice cream. The best.
Drove 20 minutes to this location (for the 3rd time) and arrived at 9:20 this time (because every single time I come here, they make up a story to close early). There was a sign on the door saying they were closing at 9:30 due to freezers??? Despite it being 9:20, the doors were still locked with 2 young girls inside joking around - seriously Baskin Robbins - maybe you should get better employees. Btw - I used to work at BR and I know every excuse they use to close early -- seriously??? Every single night just to avoid customers? Come on management...
Got ice cream though they didnt have my favorite flavor
The ice cream was not the best. My boyfriend and I each got different flavors and we both had ice chips throughout the scoops. Aside from that it was okay.
Phone is no longer in service. Drove by * store is empty.
The women at the counter were very friendly and made my first visit here a good one!
I tried calling this particular store and they don’t answer their phone, the other stores answer their phone.
Good service. What youd expect from a baskin Robbins. Good but not special
Ice cream was good but they only had one girl working on a busy night and she was not clear about toppings.
I love theyre jamoca almond fudge ice cream. Their sugar cones tasted dated and store was dirty looking.
Google maps and the store hours say 10pm close time, but is 9:25 and the girl told me she close at 9 Sundays.
In an interesting location which feels kind of on its own, friendly staff, good choices. Overall was a good choice for an after dinner treat.
I had 2 scoops of ice cream of peppermint n rocky road it was delicious.
Great service. Great flavor. Great portions!
Best BR Ive been to. The servers are so polite!
Great service! Waffle cone was fresh.
Prices are on the high side but the staff is good and the ice cream as well
We have been going there for several Years, the place is clean and the employees are great! We love going there!!
Black Walnut Ice Cream can be found here
Loved it. Staff was so nice.
This place has really great ice cream
Great ice cream, somewhat on the high side and not a very large selection of ice creams but friendly staff and nice environment. The location is in a okay place next to a gas station.
Friendly staff, ok to good ice cream, prices are high.
The ice cream selection is the best in Hampton Roads!!
Great place but not in an area that is convenient to me
The staff is very organized and efficient
Nice place to eat ice cream.
Always delicious and always friendly service.
Very nice place for an ice-cream especially in extremely hot summer, with friends and family
I literally tried to order 8 things before they had one available. Why are you open if you have no ingredients or items are unavailable?
When I am craving a vanilla milkshake, this is my spot!
This location is closed they are gone.
Friendly service and the ice cream was fresh and delicious
Its 11:15 and store is not open. No note on door. I drove out of my way to come here. I knew I should of went to Hampton.
31 flavors, what more can you say
Never crowded. Friendly workers
Workers closed the store down early and left the open sign on while running out of sight when I pulled up and hid in the back.
Came here at 21:35 and was told they are close when it clearly states on the door open 11:00am to 10:00pm but the cashier turn us away and laughed
Love they ice cream
This location isn’t open
Mint chocolate chip very good chocolate was okay
50/50 chance youll get what you ask for
First and last time. I came at 9:42 and was told they had closed everything for the night.its 9:48 and they have locked up. Their hours of operation are until 10.
Ice cream was really good
Terrible service by surly and unhappy people. Took my 81 year old mother here. Big mistake.
Horrible service, definitely wont ever return there again!
Good ice cream
Great customer service
It was a upper manger fussing at her employee an she was very nasty
Great customer service
Great summer treat
Yummy treats
Makes me think of back home.
Ice cream. Lots of it
Fast service
Service slow
Little lines
Hooked