You really do get what you pay sometimes in auto parts. Anything with rubber you may want to reconsider a more costly dealership type approach. From personal control arm bushing experience purchase here not so good after a few steering wheel turns not good quality after all.
I got a wheel bearing. People here know what there doing. 5 stars 😀😀
I went into auto zone today and I needed help with a few things with my car and immediately Merrick the big dog on auto zone campus not only took the time to show me which was the best solution to what I needed done as in talking. About painting my car and doing scratch touch ups.he explained to me how the chemicals work and then it was a perfect Match the color he picked for me. Cause I certainly didn’t know what I was doing! It came out perfect, you can’t even see the scratches anymore! Also explained a lot to me about engine work on my Mazda and I swear I must of asked Merrick over 20 questions, and not only was he super busy stocking with another employee, but multi-task to help me look for certain parts! To be honest the guy is a genius when it comes to cars and mechanic talk. I learned a lot from Merrick today and I really appreciate his customer how do you say Help! He was a huge help, and he is such a great asset to your team!! Hope he becomes like the manager or whatever he deserves cause that man helped me crazy!! Great customer satisfaction cause I was satisfied and not only that but I actually learned a great deal about my type of car I have! Thank you so much Merrick and I’m coming back to this auto zone cause your the man! WHEN ALL ELSE FAILS, SEND IN MR. MERRICK!!
My parts were not put on hold, good thing the parts were still available. The young dude that helped me was friendly so that helped. Other than that reasonable prices, right parts for the job, so yeah.
Merrick is phenomenal. His His customer service skills are always on point and his knowledge is unbelievably vis believably vast and deep
First thing first! People who answer the phone here are super polite! I had the pleasure of dealing with Merrick! Very knowledgeable, professional and courteous! Took care of my truck battery! Swapped it out and was quick about it and cautious! This is my go to spot for any vehicle needs! Thank you Merrick!
I wanna start off by thanking Merrick for all the help I continue to come to the store even after moving because of him he’s helped me through a complete engine rebuild multiple paint jobs many upgrades and soon a turbo so needless to say I spent plenty of money here his recommendations always been on point and I’ve been satisfied with them all. So Merrick thank you sir. Your help has been greatly appreciated
I went into the store on May 8th to get my battery checked out and had the best experience with Merrick and Edward! Edward was super understanding and helpful over the phone before we came. Merrick was friendly, knowledgeable and kind and definitely made the experience easy and smoothe. Battery issues are never fun, but Merrick and Edward made it that much less stressful and I really appreciated that.
I went to AutoZone because I needed to order or buy and buy parts to do a tune-up on my sons fathers truck and the service is great the AutoZone near Vons
These guys always go above and beyond for me keep up the good work
Raul D from store #2819 was SO helpful! His knowledge, professionalism and help to pick out a battery best for my situation and to put it in, in a short amount of time, made me so happy! I will be back! Raul D, is a great employee! Thanks so much!!!!!
Rueben was absolutely amazing. He went above and beyond helping me out with making sure I was securing my bumper properly. He helped me get the right product and made sure everything was on properly. I feel safe driving now that he helped me out. Thank you Rueben! 😊
Not much for reviews but when exception service is delivered...ill write one. Was in north county and was in desperate need of a part to return home. Spoke with one customer rep then spoke a lovely young woman named Morgan. What couldnt be solved by the first, Morgan went out of her way to to help diagnose the issue then searched for a part that said out of stock and then found what i needed. Im thankful for here extra effort because i didnt think id make it to another store. This is the type of service that makes me think Autozone managers have their act together. More, it illustrates Autozones commitment to phenominal customer care. Kudos to you Miss Morgan. Thanks again for the help. My family appreciates it too.
Isabel and Alina were a huge help, they helped me find a battery and installed it in my car, thank you Autozone
I went looking fir a couple of sensors and Mr. Justin went above and beyond with customer service.Great store great service
Luis R. gave great customer service. I was helped immediately after entering the store and he helped me find exactly what I needed for my car.
Always helpful, always have what we need.
Joe was very friendly and extremely knowledgeable. Within minutes I had exactly what I needed and was back on the road! Give this man a raise!
VERY HELPFUL STAFF! Had a HORRIBLE incident with my vehicle causing me to need several parts. When one location couldnt fulfill the entire request, they called a nearby store to confirm they could accommodate! AND at a better price than the closest competitor!
You will not regret. Good auto parts
Thats my go to place for my new car parts and everyday oils filters and anything else I might need for my vehicles upkeep. Very well recommend this place. People are very helpful.
I am just glad we have one around. Very convenient when you stranded.
I has been at the AutoZone in Mission Avenue, we were like 8 people waiting in line to order and pay with just one guy servicing..it took it like 25 minutes to just let me know that the part that it shows online that they have it it wasnt there...
Friendly helpful staff
Came in yesterday to get a new bulb for my jeep. Although the line was long and the store was busy, Brady helped me out by stopping what he was doing and making sure I had the right bulb. He then went and took care of the long line and was very courteous and professional despite the store being so busy. This was my first time at this autozone and I will be definitely coming back. Thank you Brady!
Great place for auto parts. Usually have everything in stock or will locate one of their stores that do. They offer a 24 hour service not offered by their competitors. The sale personnel are friendly and knowledgeable about all things auto parts. I have compared prices with their competitors and Auto Zone wins hands down. I also think their tool loan program is a blessing. Great place. Wouldnt shop anywhere else. 100% recommended.
They go above and beyond here.I needed a new battery, mine was 6 years old. Justin Y. helped me out, he tested the battery just to make sure it was a bad battery and not something else. He also tested the alternator just to make sure that was still good. And he asked me what kind of battery I wanted he didn’t try to oversell me anything in particular. He loaned me the tools I needed to replace the battery myself. The experience was quick easy, perfectly efficient and friendly. I appreciate the customer service and the effort that Justin put into helping me.
Always a good experience at AutoZone. The staff is always professional courteous and helpful. They locate my parts and get me in and out of the store quickly.
Easy place to find. In view of the main street. Everyone inside is EXTREMELY POLITE AND PROFESSIONAL. No long lines. And one clean store with plenty of parking! Great quick stop location!
Long lines no help with classic cars that arnt in the computer...
Very big store! Gentleman at the register seemed knowledgeable. Lots of parking and lots of accessories. Recommend getting your parts here
One shop were wonderful, the the other were terrible service
Very friendly team in there. Really appreciated the help
Orielys is better. Price wise .service. and selection. But the zone is better than being stuck on the side of the road or going to the dealer for parts....lol
Very unknowledgeable staff, wont go out of their way to help get you the right items. I refuse to take my business here rather give it to Napa auto parts whom are their for their customers from start to finish.
Loved customer service They always help in any way possible .
I came in to Autozone to get brake pads and rotors. During my small talk conversation with Raul (a young guy in case there’s more than one working there) I brought up an issue i had at a different autozone involving an an air filter for the motor.Raul most kindly offered to go out and take a look at my car. He patiently answered all my questions.And then he blew my mind as he explained Autozones lifetime warranty. Nobody had explained it to me like that in the many times I’ve purchased rotors and brakes at Autozone.Icing on the cake, he also helped carry the rotors, which are super heavy, out to my car.I highly recommend this Autozone and Raul!
🙏
They were very helpful
Friendly staff and super helpful. I was in and out (less than 30 minutes to swap my battery
Excellent, easy in and easy out. The staff is always nice and very helpful. If you dont have what you need they are all over it and just seem to want to help you. I highly recommend it.
Good place to get you parts
Goof place for parts for ur car.
The had a Fine selection of oil.
I purchased a battery for my vehicle here and the gentleman installed my battery quickly and efficiently. He was very courteous and professional. The store was stocked and immaculate.
Good store, but they need to come up with a good plan to help customers ready to pay. They should at least have one designated cashier. I should have been in and out but had to wait, what seemed like a long time to me. Other customers felt the same way I did. So they need a fix.
Great store at night shift very helpful employees always happy to help out.
Helpful in finding interior light bulb & correct oil for my car.
This store some times doesnt have the correct parts
Great store with good inventory.
Ok
The service is good, the guys are ready to help you and bilingual available, te atienden en español y con buen servicio
Always have what I need and very nice staff.
Always Got What I Need.
Great people, great service.
There was a lot of product in carts and not on the shelves it seemed like there was no one there to help or work I saw people standing around not doing anything 🤔🤔
Thank you for being close in my neiighborhood so I can keep my Mustang repaired.
I had a blast, great food, beautiful women, affordable drinks. Highly recommend this place. Oh! And no cover charge! Ever!
Always find what I need. Good prices too. Helpful staff.
Reggie is awesome, very good experience the crew are amazingly helpful Dallas to exactly what you need and they will get you the right part totally recommend this place A+++ plus
I got to the store at 7:58pm they already had the door closed when there sign clearly shows they close at 8pm
I been using autozone for years, I do most my work on my vehicles myself and for friends. So Im in often. First time I had this issue at an autozone. I had one my pads go bad that shoulda been covered under warranty but I had to buy a new set to get to and from the store after replacing. Note I bought a rotor and front brakes twice and rears from this store just recently. The manager or who ever he was franchise store owner? Asked me to return to another store cause they dont have enough cash on hand but I wanted it done with a card. Its sad that hes more concerned about his sales and not good customer service. Happy to let product go out of his store and have returns reflect on another store. Super sad and inconvenient for me. I wont use this autozone anymore thanks for inconveniencing my day
Long line
I was only going to pay one thing and I had to wait around 10 min for me to be charged, poorly organized
Good service it has all the auto parts I need quick shipping they dont have the part on stock
Good customer service
Always been a good place to find a auto part
Staff checked my battery for free and then replaced it for me as well without an extra cost. They were helpful, friendly, and very knowledgeable
Went for a charging checkup for free. Told friends and all went very well. Kudos to the crew.
Had part in stock
Im an autozone loyal customer. Service is always great and they always have what I need at a reasonable price.
Neet and well placed items according to needs
Clean location with helpful and friendly service but the parts are more expensive at autozone than online retailers.
Great service just give them your car info and its easy peezy they even lend you tools for a quick fix
Excellent service even if they didnt carry my convertible top cleaner.
Helpful people and they always have what I look for. I didnt like as much the maneger, he was explaining the reason of why they were asking for ID when I was buying Plasti dip, and I said its okay man, dont worry about it so he said oh no,Im not!!. As a manager you always have to worry about the customer!.
Christmas was awesome. Nice job all around.
The only store chain that would not do a return lookup through your credit card. Make sure you keep your receipt. Very backwards, service from the 80s
The store on santa fe/bobier in vista, has the BEST customer service experience. The manager Manny is professionally outstanding! And his clerk Zuemmy was extremely helpful! Both were very nice. Will always be going to this particular store in the future.
Need more sales associates; otherwise very helpful and professional.
Ran into great service @ Ocean Beach store.
The associate helping me had no idea what he was doing, and had no knowledge of cars at all.
I called ahead with my tire sizes to purchase cable tire chains. They said they had the right ones. Paid $120 for set of 4. Tried to put them on, but they would not fit. Label on box didnt even list my correct rim size. I lost the receipt. Tried to take them back, but Manager would not refund and kept insisting they should fit based on the computer match. They didnt have any other size to fit, so Im out $120. Listed them on Craigslist to try to replenish some of the money. Went to OReilly Auto parts and got a set that DOES fit!!! AND, much cheaper! Shop at OReillys instead!
Nice helpful associates. Much nicer than other locations
Good services from staff members and great products from Auto parts manufacturers. I can I like to shopping for parts.
Great service and friendly & knowledgeable staff. They have most of what youd need for average car work
Yeah
Very clean have almost everything good stuff
Clean, neat store, customer service is okay as far as auto parts stores go
Went in the store today to pick up a crank position sensor. Orielys auto parts had it listed for Ten bucks less and they didnt want to price match. They told me they called the store and it wasnt in stock, Oriely needed to order it. thats why they couldnt price match. They lied to me, Orliely did have the part in stock. After investigating some more I found out that the girl from autozone called a different store and they said they had to get it transported from the store i called that was 5 miles away. It would take a couple of hours for the part to get there. They still didnt want to price match for the sensor. I guess company policy doesnt matter to this Autozone store.
Usually I find what I need
Horrible customer service
Good customer service and good pricing on mass air flow sensor harness, half the price of OReilly
I usually come here for convenient location . Today i walked in to be 1 of 2 customers and 4 employees. No hello . I walked a loop in store past two employees. Did not ask me if needed help or hello. I was waiting in line for 5 minutes while a customer was getting help at counter. Other three employees just keepin busy walking around. As i was walking out of store pissed off to go to another parts house .a competitor. I was finally asked if i needed help.Well a little late buddy. This is B.S. service Autozone. That is not the way to operate a business. I wont be back to this location. Felt profiled too. Im only human.
Customer service non existent here I was the only customer in line waiting to helped wasnt greeted or told we will be with shortly. Probably the last time I will go there.
I always find what I need for my car
Customer service very helpful
Friendly staff . And knowledgeable
Worst service. All the employees here are so rude.