Honest mechanics if Ive ever seen any. They dont try and take you for a ride on work or parts. Honest and reliable. I take my car here when I cannot figure out complex issues. Ive rebuilt my own engine and if I cant figure it out they can. Always a reliable place i can count on and keep in my back pocket. Keep it up guys!
These guys are freaking amazing! Im a single female and there was no hassling, no manipulating, no bargaining and no ripoffs! They are straightforward and I enjoyed working with Ryan and Ron(Rob?). They are friendly and did not talk down to me.They had much respect and were ever so patient! They fixed an oil leak for me and a few other minimal things that I needed help with. They allowed me to bring in my own parts,( thats rare at an auto mechanic) They did not charge me to install the struts on my hatchback, and they even helped assemble my hitch mounting cargo rack! Talk about going above and beyond! In the end I only got charged for one of the three services that I was there for which saved me hundreds of dollars! I baked them a fresh apple pie and showered them with much gratitude!
If you are looking for expert mechanical advise and the most Attention to Detail repairs; B and D should be your auto shop. Doug and Ryans front desk professionalism and Jimmys mechanical expertise are a rare combination!Tom D.
Im recommending this repair shop to anyone who needs a car repaired. They are dependable, honest, and they have fair prices. They are fast and efficient and very friendly employees,
These guys are the best! Honest and more than fair!
Great customer service along with low prices!!! Ill definitely do business with them again!!!
Fair and honest. Quick to service my Honda. Will definitely come back
Both my son and daughter in law recommended B & D for car repairs. They communicated well, were polite efficient and timely..
They did a great job finishing the job when they said and the price was fair.
HONEST mechanics that are not trying to steal your money. Been taking all my cars here and very pleased with the quality work without killing my pocket book. Thank you B and D! Dont mess around and take your car here now!
Super honest, helpfully technicians !!
What can I say; Their the best and that aint no bull. They were recommended to me by my neighbor, I believe that was over 20 years ago. I have had two vehicles and a full size truck of mine worked on there. There work is always the best thats why they can and do stand behind there work as well. I trust them so much I have taken my mothers car there for just as long until she past at a young age of 93. I have even gotten my sister to bring her car there as well. All of us were treated well in service, pricing and warranty work. I will take my vehicles there until I die. I would recommend them to you and your family as well. Five stars all a cross the board.*****John H.P.S. They did and do better work then most Dealerships.
These guys are honest and work hard to get your vehicle running smoothly. They arent expensive, wont add unnecessary work, they always get your permission before repairs are started, and they dont underbid. They even told us once that repairs would cost more than the vehicles was worth and recommended against fixing it! We have been going there for YEARS.
Trusting car repair business.
Wow! Amazing service. I wandered in with a nail in my tire. They fixed it quickly and, get this..... NO CHARGE!!! Will definitely go back!
They are always very helpful, efficient and get the job done. They go the extra mile for customers and really care about the quality of their work.
Cant recommend this shop enough. Super friendly, very professional, and great work. I once brought my truck to them and basically said find out if anything is wrong with it (its an old dually) because I wasnt sure if anything needed attention and after looking at it, they just handed it back to me and said everything looked and was running fine. I dont know how many other shops you can do that with, but you hear too many horror stories for it to not be noteworthy.
These guys are super nice and were able to diagnose issues with my truck accurately and did not rip me off.
The people are absolutely wonderful! I finally found people that i can trust!
I’ve had numerous cars serviced bye BnD throughout the past ten years! I’ve even had an engine put in one my trucks by them! From Bernie and Ryan servicing the front counter to Doug overseeing the day to day operations and back of house, this is a five star automotive shop that is superior to all their competitors! I’ve always been treated with kindness and respect every time I walk through their doors! Their so exceptional that Saturday is a first come first served and the line always starts before the doors open up! That speaks for itself! Ron is new addition up front and also a class act as is the whole experience you will receive every time you do business with BnD Auto! Thanks guys and keep up the great work!
Doug and the team always real cool and friendly when I’m in. They do great work, on time and professional. They care about their customers and it shows. Give them a go if you need work done.
I have taken my 2005 Highlander to B&D since the day I bought it off the showroom floor. Bernie treats it like it was his personal vehicle. The best car service facility in San Diego county.
Good quality environment and good service.
I don’t know how many shops I called to get fair quotes for basic maintenance on my vehicle that were ridiculously overpriced for the labor, but not these guys. Unbeatable prices, great service and the staff are understanding and polite. Any questions I had they answered right away and made the whole visit smooth from start to finish. Recommend these guys for all your auto repair needs.
Great service. Good quality. They do what you request without the upsell.
B & D Auto is fabulous! They are honest, timely & have always make the experience convenient. Bernie is great takes care of everything.
This is the best customer service I have received for my car better than dealer
Ive been a satisfied customer of B&D since about 2002. Weve taken all our cars to them and been very happy with their service, their professionalism, and their reasonable rates. Ive never considered going anywhere else, even though we now live in Valley Center. Good people.
I had a warranty power steering hose repair on our PT Cruiser, which they did flawlessly and cleanly and sent me on our way. A year later I took it in for a radiator replacement and they quoted VERY reasonable and popped it out the same day. Absolutely excellent, polite and friendly service. I recommend them to my friends !
Been going there for all my vehicles for a LONG time, always honest, always quality work.
Excellent service as usual!
The guys are always friendly, understanding and try to ensure I know the WHAT, HOW and WHEN of issues with my car. Even when an emergency repair popped up, they were able to accomodate me.I have been dealing with them for several years now and know they are not trying to take me to the cleaners with NEEDED repairs. They know the difference between..... NEED and WANT!Thanks guys!
My go to auto.repair. fast friendly and great work.
I love this place! These guys are personable and dont make you feel like a car dummy.Educating your customer is powerful, and these guys are good at it!If youve had a bad experience with mechanics, come to this place. Theyll restore your faith in getting your car serviced.
Excellent service and knowledgeable staff that are honest. Fantastic experience having my brakes changed. Have taken all my vehicles here for servicing for more than 6 years.
Been going to B & D for many years and they have never let me down. They not only provide honest service for our cars, they are pleasant to work work with! I highly recommend.
Our number one choice for car service
These guys are great! From Doug (the owner) to his entire team they are trustworthy, efficient, knowledgeable and quick. I have a fleet of vehicles so I have been there many times and have never been disappointed.
Have been going to B &D Auto for years and have referred many people to them, why because they are honest, excellent work ethic, always friendly.
Great shop who will tell you honestly what is wrong with your vehicle. If it doesnt need something theyll tell you that too. Weve been going to them for years and wont go anywhere else.
Like always great service.
No nonsense service. Its easy, good price, great service. They really know what theyre doing, and its a pleasure bringing my car here for any necessary auto service.
Dont be fooled, go somewhere else. My car windows were completely broken and did not work after taking my car here. All they did was put a battery in my car and in the process they also completely broke my windows. Also do not be fooled, lead manager gave me his word that he would provide me a copy of my codes from my check engine light and he did not leave them in the car where he said he would. So I called to get the information and another employee told me since the manager was out of town I have to wait a week until hes back to get my codes or else he would make me come in and pay again. This place has the worst customer service and the worst ethics. Dont trust them with a car you love. I already have taken my car somewhere else but if I can come back to this post and upload a picture of my windows I will. Lastly I have to mention, since they broke my windows they used duck tape to hold it back up without even fixing my window. I will take a picture so you can see the duck tape on my window that was not there before.
I stopped there yesterday to inquire about scheduling an oil change. The guy I talked with had the attitude that he wasnt very concerned about small change jobs like that. He had bigger fish to fry. I had a creeped out feeling when I left. These guys might want to think about getting some customer service training. There are other things in life besides being a motor head. I will never go there again.
I was going to Big Bear for the holidays, but my truck needed work done before I could leave. I wanted to write a review on my experience with B & D Auto Repair, because when I left their shop, I left with a sense of satisfaction with their customers service. Not only with mine, but also with what I saw in thea other customers. There work is important too, so I waited until I got back from my trip to Big Bear, to give my review.While I was waiting for my truck at B & D, I noticed that about 8 out of 10 customers that came in, were repeat customers. I know they were repeat customers by the way they were greeted, by their first name followed by a what can we do for you today, and usually ended with a friendly conversation on hows the family, hows such and such, or how have you been. One customer in particular came in with his daughter (a newly licensed driver). You could tell theyve been going there for years, by their friendly conversation, it almost seemed like they were all family. I have two daughters and they dont know, nor show interest in knowing more about cars, so it gave me peace of mind that my daughters can take their cars to a shop that wont try to scam them because they dont know enough about cars. And this gentleman trusted taking his daughter to B & D for that same reason.Well Im back from my trip safe and sound, my truck drove phenomenal, the brake work that they did, and the alignment were outstanding. My truck hadnt felt like that in years. Vista may seem like a big city, but B & D customer service made it seem like a small town where everyone knows your name lol. In all seriousness B & Ds work, and customer service made a repeat customer out of me and my family.
My dad and I have taken our cars to B & D Auto for years! They are about 35 minutes out of my way, but the only place I trust to go when I have a problem. Thanks for always being reliable and consistent!!
Our entire family uses B&D Auto Repair and have for many years. The mechanics and owners work hard to accomodate financially and the repsirs are always excellent. Thank you guys for all you do!
Was quoted one price over the phone to change my cracked radiator, but after getting the vehicle to the shop, I was told a different price that was $190 more. They were also going to charge me $110 above retail for the cost of the parts (I checked with the local Napa store since B&D said they use Napa parts). Thats not the way I do business, so I left. What a hassle, waste of time, and disappointment. At least the guy helping at the desk was nice and polite (hence 2 stars vs. 1).
Honest they wont rip you off. Good place. Trustworth. Doug jones is 1st class guy.
Straightforward and pleasant people. So far so good on the work. Ill go back for sure.
Honest and trustworthy about repairs I did and did not need.
These guys are fantastic!! Soo honest and so helpful! I wont ever take my car anywhere else!!Thanks guys
Great honest car care!
Most trustworthy place Ive ever been!
Today after my mechanic informed me I need some work done...that he doesnt do..I went to B&D.. not only did they do a simple fix...they were fast and professional. I didnt feel that they spoke down to me since I am a woman.. Ryan was a blessing.. I would suggest that before you make a decision see B&D.
Always!! Our whole family goes here and we recommend them to everyone. When I take my car elsewhere due to distance or whatever circumstances, I always wish I hadnt...
Good peeps
Best service
Great!
Great service.
Awesome service!
Wouldnt think of taking my car anywhere else!
Trustworthy.
Best service great team
Very expensive $$$ 😲🙁
They fix it
Going off my bosses recommendation, hes been using b&d for a while now. My alternator fail on me 1st thing on my way to work. Called these guys, got me in right away. The van was back on the road in just a few hours. Good shop, good guys. Think Ive finally found my mechanic.
Honest and the best!
Its a good place my car had an electric problem. And it was fast and cheap