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Automotive Works
3611 Franklin Ave, Waco, TX 76710, United States
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Automotive Works
Comments
Yo
Review №1

I will recommend this family owned shop to anyone! I am so pleased and so is my wallet!! Fast service and not backed up on scheduling. Very nice and professional family! Im so happy right now!

Ja
Review №2

Well taken care of. Thank you Autimitive Works!! Love the family homey atmosphere ❤

Le
Review №3

Love, love, love these guys & girls! Have been doing business with them for years with multiple vehicles! Always feel as if Im part of the family! Amazing prices and the quality of service is even better!! I will not take any of my vehicles anywhere else!!!

JE
Review №4

Fair nice people. Will not try to mess you over

Ma
Review №5

Thanks for fixing that power steering for me great people you guys take care of your customers

Je
Review №6

Needed some work on my truck done now it runs like a champ.

Tu
Review №7

The people are so friendly and give excellent service i recommended Automotive works highly!!!

Jo
Review №8

They was not able to fix my car but they told me not to put no money in to the car because the motor wasnt no good and I thank them for telling me straight up

rh
Review №9

Very nice & professional family enviroment. Paul, Brittany, Robert, Michael & Josh were all so nice and had my car put together in about 4 hours, had a lot of issues and they helped me prioritize on a budget. Would recommend them to anyone for their auto needs. Have finally found a great place that I trust to leave my vehicle with.

Em
Review №10

The folks here have saved my car on numerous occasions at an incredibly fair price. They’re kind, so quick work, and explain everything needing to be done for those of us who need a little help understanding our car problems.

Fr
Review №11

Everyone here is helpful, professional and phenomenal. Very good prices compared to other shops around. Work was done properly and promptly. Will definitely be back with any other problems I incur.

Kr
Review №12

Britney, Robert, Paul, Michael, and Josh are all wonderful! I have two foreign cars and I have taken both of them to these guys and they were honest, fair and explained everything to me in detail before they attempted the work. I would recommend Automotive Works to anyone

Ro
Review №13

I live 2 hrs away and brought my truck to them and wish I lived closer. Automotive Works is the best shop I have ever dealt with. They are professional and kind and go out of their way to make sure your vehicle is in top shape before it leaves the shop ... Thank you Automotive Works

CI
Review №14

Now days it is hard to find good honest mechanics .The owners of Automotive Works are long time friends and went into business together doing what they love most. Being true to their profession....There are other mechanics that do work along side with them, also good.Theyll work with you, theyre fair with you, and will quote a reasonable price with you. And if youre looking to buy a new vehicle & not sure should you buy it or not then bring it buy Automotive Works to have a look.Ive never had any complaints with their services. Thanks again guys for all your hard work .....

Li
Review №15

These people exemplify professionalism and hospitality. Honest, fair, & super fast. Go check them out!

Ca
Review №16

I took my car to this shop after I found a motor mount that had not been seen or repaired at Serve King after a collision ( how do you replace a strut and not see a broken motor mount) anyway these guys worked with me to get the mount fixed and have Service King take care of the bill as I didnt want service King working on my car. These guys are great!!!! work was done fast and very reasonable. Take your car to them.

Je
Review №17

Friendly, knowledgeable professionals. I have brought my car to them twice after a recommendation from a friend. Both times the repair cost less than I expected...AND they took car of other problems while they were at it.

Ta
Review №18

Will call n let u know whats wrong wit ur car b4 they do the work

Mi
Review №19

These guys are awesome. I was new to the area and didnt know where to take my Jeep. I stumbled upon them and they did a great job at getting me in and out with out hurting my wallet. Since then, theyve done the work on all of our cars and a few friends too.

Cl
Review №20

These folks are wonderful and very honest.They always know the problem and get me in and out quickly.Dont go anywhere else.

Ro
Review №21

I thought I left a review for Automotive Works but I guess I didn’t get around to it. Well, that’s about to change.I bring my Jeep in here often enough that I’ve grown pretty fond of this place. I mean, the parrot that dances to Lil John & the Eastside Boys is pretty cool and the people who work here are pretty hilarious and the general vibe of the shop is pretty chill and no nonsense but what I really appreciate is the fact that I’ve never left here and found anything I could complain about. And, when it comes to vehicle work, I am a complaining machine. But I’ve brought the Jeep in about 6 or 7 times for various small repairs and slightly less-than-small repairs and i can’t really find a thing to cry about when I get home. The work is always done well, and the price is always more than reasonable, and they never hesitate to show me what they fixed and why if I ask. And also, they have never told me to replace or fix something that didn’t need to be replaced or fixed. All of my time spent NOT complaining and crying is usually spent tied in paranoid knots over the thought of the imminent destruction of everything I love in life and that can lead to a surprising amount of needless purchases. But kudos to the guys (and girl) at Auto Works, they have never taken advantage of that. They are hands down the best place I’ve ever had automotive work done for keeping price within budget and actually taking the time to explain why I don’t need the new overpriced truck gear I’m into at that moment. I recently had a rattle in (what I thought) was my suspension and I decided to try out a few of the other places in town before I brought it in to them. I went to the place that rhymes with “Waco” but starts with an “M” and they told me it was my tie rods. I went to the place that rhymes with Bep Poys and they wanted $20 just to look at it. And then my water pump broke and when I dropped it off at Automotive Works I mentioned the rattle and they said they’d check it out. Turned out it was my grille that had come loose and they fixed it as well as the water pump for a nice, fair price. It is hard to find ANY company you can put some trust into in the online commerce driven world of today but I have a lot of respect for the people who work here and you could even say I’m taking baby steps towards trust! Thanks to all of you at Auto Works for keeping me on the road and being consistently trustworthy, I appreciate it. 👍👌

Am
Review №22

No-one else i trust 100% to take care of my truck these guys are awesome, honest and the best I have seen in a long time

Wa
Review №23

Robert is the best.

Li
Review №24

Friendly & helpful

Je
Review №25

Mechanics do not back up their work and have very poor customer service.

Ve
Review №26

Good work!!!

Ro
Review №27

Fast, honest and friendly

Information
5 Photos
27 Comments
4.6 Rating
  • Address:3611 Franklin Ave, Waco, TX 76710, United States
  • Phone:+1 254-224-6171
Categories
  • Auto repair shop
  • Car detailing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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