Very bad costumer service, i purchased e-liquid after a day i want to return it because i did not like the taste, and they told me there is no return or exchange, i even showed my receipt that it did not say there that there was no return or exchange for the product. You guys should do something about it
Humble family owned business very helpful with everything I needed Id definitely go back and do more business with this company any day of the week...
This company sucks. I ordered a tank from them in the amount of $62 and they sent me an email wanting a picture copy of my ID and my credit card. I refused to do this (I dont feel comfortable sending a picture of my credit card over email, its not secure) so I just told them I want a refund. This was on December 17, 2018. They told me they issued the refund 3 days later. Today is February 26, 2019 and I still have not received a refund. They keep telling me that its my bank and it was delayed because of the holidays. This was over 2 months ago. They kept my money and I never got my product. This company is a rip off and they should treat customers better and not take their money. I am not rich by any means, and that was supposed to be a Christmas gift for my husband. So not only did my husband not get this tank for Christmas, I was also out of $62, and at Christmas time!!! I now realize that I will never get this money back. They kept it and I hope they enjoyed my money. I just do not understand how people can treat other people this way. Anyway, just wanted to get my review out there so maybe someone else wont get screwed over by this company.
Deez fakas mayjah. Always get the goods. Sometimes outta my regz but no can help.
I went in to Hi Lyfe Vapors Wednesday evening around 7:30 pm, they were actually closed already (there was a error on google, they close at 7 not 8). However, they were kind enough to help me anyway. The young man behind the counter was very knowledgeable about the different devices. I actually brought one into the store that was in prices and needed help getting it up and running again. That was no problem for this associate, he explained everything to me as he quickly reassembled my device. I was very pleased with the service I received and will be stopping n again.
Lots of variety to choose from.
I will not go to any other vape shop except this one. Prices are great. Staff is helpful and friendly. Great atmosphere. They treat you like family, theres lots of options and hilyfe vapors have the best flavors!
Very knowledgeable and helpful. Best full service shop you can find anywhere. Will definitely be a returning customer and they have a website for online orders too!
Truly knowledgeable and TRUE Aloha spirit! Awesome service and products. A lot to chose from and very well stocked. I was pleased with the welcome and unlike most places, these guys are truly helpful with knowledge on why I should vape instead of smoking. I wasnt pressured and I Love the vibe! The juices are seriously fricken good too.
Cool spot, nice chill hangout with open space and vaping friendly. I wish more vape shops were like this, not just a crowded little store but more like a man cave. Big selection, helpful staff, high end local kine waianae hats. Place is upstairs, look for tribal red/black sign. I like the guys, local attitude with all the cool new gadgets and frequent buyers program. Mahalo!
Friendly staff, very knowledgable....they know their products, and awesome customer service.
Great and helpful staff, big selection of both vape products and cbd items. Reasonable prices and in a great location.
The most worst customer service EVER.. That GUY OR KID Jon i think his name was, or junior, didnt know what the heck he was talking about. As soon as i walked in the guy looked like he wanted to scrap, walking behind the registers the whole time looking all mad and like he just didnt want to be there at all tbh Sassy and moody like a girl would be on her time of the month. Worst experience ever and he Sold me some junks and they should be ashamed of themselves ripping us waianae guys off. Lose money! Literally! If you come here, you gonna lose money. I hit one star by mistake and im having issues trying to Change it to no stars lol. I will never come here again.
Very knowledgeable staff and a good selection of vape stuffs..
They have a wide variety of vape products and an awesome line of house eliquids as well as other brands they carry mods tanks Rdas batteries drip tips tank glass coils cotton and much more there staff is very friendly and knowledgeable on all there products if your looking to quit smoking hit them up
Come down to Waianae and get your vape on use my code gucci15 and get a discount on your online purchase this shop is more then a vape Shop there family 💯💯💨💨💨💨
This place is awesome. Very helpful and knowledgeable staff. Junior helped me and I must say I felt comfortable like walking into your uncles house. Very nice ohana vibe here. Where can you go wrong with people who malama you soon as you walk through the door. The customer service is 100. Plus they have sales every Tuesday and Fridays.Just an overall great place to visit. Side note get one beer jerky / crackseed store right on the corner of the building too. Go check this ohana out. I also found them on IG. Following their page for awhile now. They always post restocked as well as anything new they bring in. Thanks for the help guys. Aloha
Awesome customer service and amazing deals!
Nice and clean
Love the customer service.
Good service good people
Good variety to choose from