St
Starbucks
11380 Plaza Dr, Waldorf, MD 20603, United States
Comments
Ca
Review №1

Rude staff. Just walk next door to the Starbucks that’s next to Safeway and save yourself the hassle of being talked down to

Ra
Review №2

Its Starbucks. Not great but not bad either. Staff is always awesome though.

bi
Review №3

Drinks are made well. No complaints

v
Review №4

Awesome service and good coffee

Ry
Review №5

Good service and tasty drinks :)

Re
Review №6

Customer service is not a thing here! I know its early but geeze....as much as a cup of coffee cost a smile from the employees would be nice! And lets not talk about how long it takes to get a warmed up sandwich. Wont be going my first choice to go

Ka
Review №7

Order was ready when I arrived!

ga
Review №8

I love the caramel cloud. So good and the staff are always nice.

Je
Review №9

This is the Starbucks we always go to. Of course were addicted so how can I give an anything but five stars. I order head on my app, I never have to wait. I always always have to confirm that my coffee is decaf. When I do the employees do not give me a hard time, or insist I look at the sticker on the cup like other places do. There are reasons I have to doublecheck this, and they understand every time. Great place

Br
Review №10

Drinks order was not make properly also mobile order take forever. Need to be more careful with custome order. It seem like only o r employee are working.

Wi
Review №11

Very clean atmosphere. Needs soft chairs back for senior guests because hard chairs are a little uncomfortable for them.

Ti
Review №12

Best thing about this store is the bathroom. Service is hit or miss as is drink quality. Floor is usually in need of sweeping, area for drink prep often needs to be cleaned, and overflowing trash isnt unusual. I accepted a weak drink because of stores condition (just wanted to get out). Even though I questioned the quality of the drink, the barista insisted that it was correct and did not offer to make it again. Weak customer service. Regional manager: take note of stores QC, stores general cleanliness, order accuracy and customer experience when beverage is incorrect. Thank you!

Mi
Review №13

This starbucks used to be a goto every morning. Now the drinks are bitter because the barista is either talking 2 a coworker or just doesnt care! Hope fully they will get this store together and re train the baristas!

Su
Review №14

Loved my service and drink, but didnt like the new point system.

Mi
Review №15

Today. They couldn’t keep up with the amount of customers. I give them credit for trying.

Me
Review №16

Nice baristas and drinks are as good as any other Starbucks, BUT the wait time for a drink is absolutely ridiculous. No matter what time of day. PLEASE hire more staff because the few that are working at any one time is not enough to keep up with the demand. Expect to wait anywhere from 20~40 minutes for a drink.

Ka
Review №17

The service was lacking today but the coffee was excellent as usual

D
Review №18

Badly made drinks. Long wait times. Baristas make drinks out of order (people who order after you get their drinks before you). Narrow store design means people waiting for drinks block tables, bathrooms, doors etc.

A.
Review №19

The drinks are always great at this Starbucks but the service is always slow. They need another person or two working, as getting your drinks always takes 12-15 after you order.

Cr
Review №20

Youre always greeted by the friendly energetic employees. Its Starbucks...need I say more.

Da
Review №21

My drink was perfect and the service was outstanding

ea
Review №22

Friendly and accommodating baristas!

sa
Review №23

Great sercice staff

Cr
Review №24

Horrible place! I ordered no fat wet capuccino and I got a full cup of milk without expresso. The barista made another one and the coffee was cold and tasted like old coffee. Definitely I wont stop at this place. The attendents wont nice at all.

Yu
Review №25

I love this place I refuse to go any where else

El
Review №26

Todays experience.. plus cupholder full. Lid was not on!!!

Ch
Review №27

Allways curtious,Respectful and friendly.....

St
Review №28

Awesome service!

Ki
Review №29

This is hands-down the slowest Starbucks that I have ever been to. Staff seems lost and disinterested. Incorrect orders are commonplace.

Ma
Review №30

Great service but horrible Wi-Fi.

Ga
Review №31

Pleasant as always 🥰

Ch
Review №32

Fast friendly service

Th
Review №33

This place can be busy in the morning. So, if you are in a rush, you will probably have to wait about 15 to 20 minutes by far.

KK
Review №34

Lennie & Alexis get it right...ALWAYS

Fo
Review №35

Visit alots of Starbucks I must say they get A+ customer service

Fr
Review №36

Slowest service ever!!! mobile orders take anywhere from 20 - 30 minutes

Pa
Review №37

Im a gold card member and this location never has any decaf coffee!

Le
Review №38

Great service

Ga
Review №39

Very nice

De
Review №40

Fast and good.

Sa
Review №41

Pretty good one

Br
Review №42

Nice staff

KI
Review №43

Good

Ma
Review №44

Slow service

He
Review №45

Disgusting

Ch
Review №46

Slow

St
Review №47

Horrible service

De
Review №48

The wait was long probably because it was Friday the place was full.

Information
48 Comments
3.7 Rating
  • Address:11380 Plaza Dr, Waldorf, MD 20603, United States
  • Site:https://starbucks.com/store-locator/store/17551
  • Phone:+1 301-632-5680
Categories
  • Coffee shop
  • Cafe
  • Coffee store
  • Espresso bar
Working hours
  • Monday:6AM–5:30AM
  • Tuesday:6AM–5:30AM
  • Wednesday:6AM–5:30AM
  • Thursday:6AM–5:30AM
  • Friday:6AM–5:30AM
  • Saturday:6AM–5:30AM
  • Sunday:6AM–5:30AM
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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