Extremely thorough, and do an excellent job at a fair price. Very nice people and communicative when it comes to any issues that might arise. Their invoices are great, as they are very detailed as to what was done and why. Great place for a simple oil change or the more complicated things that might come your way as the owner of a fine automobile. You guys are great, Ill keep coming back because of the way youre run. 🙂

Friendly and professional. Clear explanation of repairs. Fair prices. Thanks Dave and Sarah for your great service. Very impressive operation.

These guys are truly amazing, and trustworthy. They care about the customer! I would not take my cars anywhere else!

Great auto shop. Ive been going to them for over 10 years. Very knowledgeable, explains whats happening with your car and cheaper than dealership.

My wife and I both drive Mercedes and we would never even consider going anywhere else. Honest about what are cars need and very reasonably. Excellent service and very professional!Highly recommended!

Out standing service! Ill be back for more in the future. FIVE STARS!

Went in for the B service for my mercedes, super honest and professional. Would recommend it over mercedes service centers

Unsurpassed Mercedes experts. Excellent service for any Benz.

Stopped by Eds shop with my cousins 65 300 SE convertible. My cousin wanted to restore the car because its beautiful car/ perfect for to take the family around in. Ed took his time to evaluate the car other members of shop also helped. One of them being his father. Ed came reported everything that was up with the car. Told us his honest opinion to let the car instead opening up a can of worms. I truly appreciate his honesty. As he was viewing the car I realized Ed was under the weather but he kept his appointment for us. What a stand up guy. He told us it was important for him to view to the car and help is out. Eds passion for automobiles goes behind his shop. Its a lifestyle for him. He always sets up the best events in Boston for car shows. He has taken over Boston Common, City Hall Plaza, whats next who knows but Ed will be the 1st one there.

These guys are the real deal. I have been servicing my MB cars with them since they first opened in 2006 and have always been extremely happy with the experience and the results. Because of them, my cars run better and last longer. More recently, I bought two wonderful preowned cars from them and I will definitely do so again. I trust them completely because they know their stuff, do great work and always do the right thing.

Great service technicians, very knowledgeable with higher end cars & antiques

A true gem. After years of bad dealer experiences and poor service from my friends recommended mechanics, I found these folks at European Auto Solutions and finally peace of mind. They treat you with respect and truly care about your car. I have never had them be dishonest with me. All the guys in the shop are friendly and welcoming. They always look into problems and try to give you options for more expensive repairs. Overall excellent service every time I have been there.

Bought a used BMW 3 Series car from Ed Owen a few months ago. Ed was very accommodating and was very easy to work with. I had been looking for over 2 years for a BMW to replace my wifes current 2005 330Xi. And, European Auto Solutions had very, very recently posted a 14 year old car (2004 330Xi, 6 speed manual shift) with 32,000 miles.We test drove the car on Friday and left a deposit. On Monday, Ed was perfectly fine with us taking the car to our usual BMW repair shop which is 35 miles away.The CarFax report indicated the car was in an accident within the last year. Ed contacted the previous owner who had photos of the damage and repair which was only a fender bender. Ed was nice enough to pass those photos to us.Very pleased with the whole process. My wife is thrilled with her new used BMW.Thanks again!

My family has purchased all our Mercedes through European Auto Solutions. We only trust Scott and his team to work/service them. They do an excellent job and are a pleasure to work with.

This is a bizarre one. I have an old BMW that I am restoring and I was extremely excited to find this place. Went in to have an oil change and thought the place was great. Had a good conversation with a couple of the guys, got to see some nice old German cars, was then presented with my bill along with some work recommendations. I reviewed the work recommendations with them and they then agreed to get a quote together for me to let me know what the cost would be. Mind you- this car is a toy for me and is being restored, so Im prepared to spend money on it. That was a couple of months ago.That was the last I heard from this place. For the life of me, I cannot get them to return a call or an email. So far, Ive sent several emails to two different addresses associated with this shop and havent received a response. Ive called the shop and asked to speak to Ed (who originally helped me) and have been told hed call me back. He didnt. Ive left two messages with them via Facebook, neither have been responded to.I have no idea why this shop refuses to communicate with a customer who is trying to spend money with them, but Ill take my business elsewhere.

This place gets A+ on service. Been coming here for 15 years and every experience is top notch. They know their stuff and take care of your Mercedes like its their own. Nothing but pride and excellence here.

Exceptional and consistent! (12+ yrs. customer) Always honest, & work with you to set priorities. The most knowledgeable specialists Ive worked with, genuinely focused on making things right. Many employees are also owners! A great team.

Always great service

Reliable and worry-free quality service. For someone not fully knowledgeable with car engines, Im confident that Im getting the right service for the right amount. Highly recommended!

Ive know this team for a long time, theyve sold me some Mercedes-Benz in the past and serviced many of my vehicles. I would definitely recommend them for your needs on import vehicles. Great cars guy too, super fun to be around.

I have been working with Ed and his time since 2000. Bought several cars and had them serviced by this well trained team. They are top notch in all that they do. Five stars for European Auto Solutions!

Ive known Ed and been a customer for 20 years. Hes earned every transaction and assembled a top-notch team as well. Highly recommended!

Always amazed at how well you can trust them for getting work done. I brought my ML320 in recently for wiper arms that were ripped off and they also fixed a sporadic key stuck in ignition issue (loose shifter) I didnt mention while prepping it for an inspection sticker. Also asked multiple times if they were sure I didnt need my coolant replaced because I would have been happy to do it (looked dirtier than I remember) but they mentioned it was only replaced two years ago. No random extra issues to fix...just what your car needs. Its what auto shops should do. Hope the this team always stays together and Ill always drive out from Boston to get my car serviced here.

I trust EAS to take care of my late fathers S Class and my E Class. These guys arent just top notch mechanics theyre Mercedes connoisseurs too. They love and appreciate the brand as much if not more than their customers.The experience is everything youd expect just without the crazy dealer prices. Ed always tells it as it is and just makes sure everything goes smoothly!

European Auto Solutions is also a great place to buy used and quality cars. They not only sell you quality automobiles for competitive prices but also stand behind their service and technical abilities supporting pre-owned car sales.They inspire confidence, backed by great customer service when purchasing a quality pre-owned vehicle.

Very professional and courteous

The only place that I trust to work on my cars. Quality, integrity, and professionalism second to none.

It is troubling that people who have a little difficulty getting in touch with an extremely busy service and sales manager at the best Mercedes repair shop in Massachusetts or who havent followed through on a problem or taken good advice would take this out on the place by giving one star. When I saw this, I thought I had to write in response. Yes, sometimes it takes a few calls. But youre also not going to be paying the prices for service or for excellent used Mercedes (and a few others) that you would pay at a dealer. That immediate service at the dealer: youre paying for it, through the nose.EAS has been taking fantastic care of our three Daimlers for seven years now (a total of four, actually, but one of them got totaled, so I bought a great old E-Class wagon from Ed thats been a joy to drive, along with our S- and C-class models). We just plain trust them. They dont BS you about the few cars they sell, because Ed does his best not to sell cars he doesnt want to stand behind.They also, and this is crucial, dont BS you about repairs. They do necessary repairs, and they do them for a very reasonable price. Even more importantly, they dont fix things that dont need to be fixed, or dont need to be fixed yet. This saves you serious money over the long haul. For example, why do the brakes when theyve got 30% left? Wait until its actually an issue, and then do it. Youve gotten months or years (depending how much you drive; when youve got three for two people, some cars dont get that many miles) more service from the parts before investing more money.They absolutely stand behind their repairs, and in these seven years with three cars, we havent had a single problem. Ken is also totally no BS and tells you straight up what needs to be done, what can wait, and when you can expect to have to deal with something.Regarding sales, Ed has cars to sell, but hes also a wonderful source of information and insight into other cars you might be looking at, and EAS will do a pre-purchase inspection on a used MB (or BMW and maybe others) youre looking at, and theyll give you an honest assessment, even if it means you buy a car from another place rather than from them. It may not be ideal for their business, but it IS their business, which is based on the best customer service possible and on a devotion to Daimlers and to people driving good cars.Im 60 years old, and Ive never had a dealer or repair shop I have trusted anywhere near as much as I trust EAS and Ed.Ed goes out of his way to help customers get and keep the best cars possible. Thats gold.

Great cars

A great bunch of guys who really care about the customers and the cars. Thanks guys.

They are really good

Problems mysteriously appear after two of my visits which I need to return to the shop for additional and costly repairs...please beware. I became suspicious after the first incident, but I really wanted to like this place and so returned for another service, but the same thing happened again. Will never go back and trust my car (and wallet) to this place again.

First place thats brought me out when my car was on the lift to show me whats going on underneath. Even squeezed me in the day before my Thanksgiving travels to make a repair.

Bring your Benz here period!. Ed is awesome. EAS by far is the best servicer of Mercedes Benz. Dont waste your time with the Mercedes dealer on overpriced repairs, go to EAS!!!EAS is a great friendly place to trust that your Mercedes repairs will get done and get done right!!!

Great job! Nice shop

John and adele are horrible people, they purchased pens from the handicapped and disabled veterans and wanted to return them. we offered to take them back and give a full refund instead they kept the pens and entered a dispute with the credit card company!!! CAN YOU BELIEVE THAT!!!! ALL FOR LESS THAN $100 THEY STOLE FROM THE DISABLED!!!! SHAME ON YOU BOTH!!!!!!!!!!!!!!!!!

Great service