I had heard many negative things about this location but decided to visit anyway. Store was pretty much empty yet the staff was very rude and pushy. I had questions about my pro membership and staff was extremely dismissive and not helpful at all. I left more confused than I entered and will be looking to cancel my pro membership because of this store.
Great staff, friendly and super knowledgeable, kind, and helpful service- never, ever pushy, which is tops for us. They do their jobs and offer you the requisite additional services which they are required to do in a way that makes the company look good and doesnt make me feel like Im dealing with a sleazy used car salesman whose day job is hocking MarioKart.
Totally awesome store for your video 📹 game 🎮 needs for either your kids or yourself like me that has a ball with my 7 year old and I really dont have time to play but if thats what my boy wants then so be it ! This whole covid virus has put so many people at home so if your one of them go have fun and go get some either new games or used cames like I do because money is tight right now !
If you really need to go to a Gamestop.. Which I do NOT recommend... This store is a good choice.
Definitely one or our more preferable locations where knowledgeable staff will take the time to casually discuss and answer any questions, even during a rush.
This review has absolutely nothing to do with the current staff, I’m sure they are amazing. I used to manage this store more than 5 years ago. Consistently over these past 5 years I have received multiple calls a year from the local Wareham police department indicting that they are responding to alarms at this GameStop location. Not only is this obnoxious for me but it seems like a huge Loss prevention issue on GameStops part. I have tried to reach out to the current district managers from this district and no one returns my calls, year after year. Tonight I received another call from the police department, and I just really want it to stop. Can someone please reach out to me from corporate so this can be remedied? I just want to stop being harassed by this failing corporation that I willing left and never looked back. Please!
Always friendly knowledgeable staff.
Very polite staff. Everybody pretty much knows everything to Amy questions. The store is neat and clean. I would recommend them to anybody;)
The employees are super helpful and nice and the prices are great. The selection of games is great and the selection of toys is good but doesnt have as many options as other Game Stops as Ive been to. More often than not they have a line at the registers!
Very polite and personable boys when i went in tonight. They were helpful when i was confused about a price, and because i was the only customer in the store we had a great conversation before i had to leave. Probably the best gamestop ive been to! 💚💚💚
It had most of the great popular games with such variety and was a descent size of store. Its in the perfect place where you dont have to walk far between stores.
Friendly, helpful Associate(forgot her name), clean store, good selection.
My boyfriend and I come here almost weekly, the staff is always very helpful and happy to help out. They go above and beyond to make sure we leave happy, much better than any others Ive been to in the area.
Game stop always has friendly employees and they seem cool the games are nice usually and I got some great headphones (stealth 600)
This GameStop is located in Wareham Crossing, and easy to find within the shopping center. The store is well stocked, clean, and the staff is helpful and friendly.
Plenty of games to choose from
Bought a game last night (11/22/18) specifically Dead Rising 4 Franks Big Package and you guys didnt put the game in the case. Now I have to wait until tomorrow morning to get it?
People that play games would love it
VIDEO GAMES!
Purchased a accessory at another location, only GameStop that had the item. I opened the accessory and didnt like it at all. Went to this location, aka Wareham, to return. Junior the lead refused to return it. Straight up said he wont return it at his store but the location I purchased it from could. Wait what? He just made up lies on why he couldnt. Basically said its open and I couldnt return it. Its an accessory? Showed him the return policy on the receipt and he said I was wrong. Worst customer service ever. He just kept making up his own policy. Called cooperate, they told me I was right and was going to look into this and call me. Went back to the other store, no questions at all. Female associate was amazing and polite, mashpee ma location.
C Great Assistant Store Leader! Knowledgeable and engaging .
I grew up in the video game era so Ive been hooked so some time now. I just wish there prices on used games and hardware where more reasonable prices.. its literally only like a $5 difference between new and used. While if I buy new at a local store I can return if something is wrong yet thru GameStop your xss*d out if you buy he same item used thru them... So your better off paying the extra few $$ and buy elsewhere just to get the minimum basic return policy that GameStop doesnt offer..
The employes are rude I went in this after noon and was harrast by the lady working there and she had a very nasty tone. I regret even going in much simpler to buy a game online.
It was a good experience and handled professional. Love their enthusiasm towards games and just a great tone overall. Recommend for everyone
She was extremely helpful and even found a code for a discount for me !!
Good staff good selection.
Citing lack of selection, horrible customer service and noncompetitive pricing, I now declare I will never again shop at GameStop.
Ashley is amazing at store in Wareham very helpful,very knowledgable about gaming systems and games very nice and polite.
I dont hate game stop but yesterday I was buying my son a game when in the middle of the sales associate ringing me up he stops and makes a phone call !!! Yes! Wicked rude
Staff is friendly and knowledgeable. Store is clean and well stocked.
Great location and Im always happy when I go in here. Lol
Very helpful staff..knowledgeable but wish games and equipment were not so expensive!
I like to buy video games and I know this is really awesome and its fun to go there
Gamestop used to be a place you could go to chat with the staff about friendly games make some new friends. That time has passed. Now its strictly about money money money They no longer care about their employees. They hire managers outside the company when good existing employees deserve the promotion. The wareham location has an awful staff now. Rob, the DM I have heard him talk trash about employees and customers alike. Very unprofessional Theyre firing all the good ones, and the others are quitting Theyre bringing in these people that have ZERO clue about gaming These are ex-walmart employees, people with all retail, but no gaming experience. Gamestop is just your average retail chain now, but they care much less about employees. I am not an employee, I have seen and heard all this as a customer. Will never shop there again. Ebay is where its at.
Very helpful and friendly staff that are always willing to go the extra mile to help you with anything even if its something that isnt even required for the job. They have a huge selection of games and always have the game you are looking for. Then once you are done with your game you can sell it back to them aa preowned and they give you a good amount for a product you already bought. They also give you money for used systems, phones, dvds, memorabilia, etc.
One of my favorites!! You can get a good deal, watch prices on used games!
Very helpful and great selection
Nice store. Staff helpful
Great people treat support from staff I love it
Great selection, a little pricey for used stuff
This is a great Game Stop.
Been trying to get a hold of this gamestop for 2 hours now and no one is answering the phone it keeps saying all employees are currently busy helping other customers which i find bull cuz there open and its a bit rude when they dont answer there phone 😠😠😠😠😠😠😡😡😡😡😡
Excellent customer service here
Its a game stop good employees
Doesnt trade in what the WEBSITE advertisesGlad digital is a thing because this is why people hate Gamestop.
Not much of games there better looking online
Low pressure sales, great selection
YOU WANT NEW OR USED GAMES THEY HAVE IT HERE AND IF YOU BECOME A MEMBER YOU GET POINTS AND MONEY TAKEN OFF GAMES YOU BUY
Clean, well organized friendly staff
Huge selection great service
It was alright. My cousin went in, not me
Fun little store
Good place to buy games
Best gamestop
Always a good stop
Its gamestop... Theyre gonna rip you off... End of story
My favorite place to get video games
Good customer service
Honk honk am goose
Love this place
Closed.
Good staff
All my gaming needs
The guy at the desk was spot on
Very clean and friendly associates
Game
A+
Defective everything