The store was clean that was polite would not crowded some customers did not apply the six feet rule I had one got customers standing right behind me two feet away with no mask on made me very uncomfortable Im a senior with quite a few health problems they make me very acceptable to the virus and other illnesses thats why I wear my mask also they do not have the newest version of the Google hub that I wanted even though the website said that they had it on hand at the store so I had to set and get the version one which is okay cuz I needed it and I would not about to keep running around on a bus trying to find one and it was only $39
Poor delivery execution. Poor customer service would not recommend them. They would not wait a few minutes for for me to arrive at the delivery location .
Home Depot is the BEST PLACE to buy any kind of home improvement items needed. I have been dealing with Home Depot in Michigan since the late 70s and I will NEVER. EVER GO TO LOWES OR THE OTHER PHONY STORE NEITHER. I am also in my late 60s too and been in the trades since I was 6 years. With my father, grandfather, and uncles were all alive teaching me the various trades.
While the store is well stocked it appears that at this point in time they are suffering from the lack of persons working in the store. I was in need of assistance to get a large box off one of those top shelves of which I waited for at least 35 minutes to have an associated assist, hopefully things get back so some kind of normalcy soon.
Went in to get a few things staff was able to tell me exactly where my shop vac was some other items and I was out the door within 15 minutes it is a big store and I am a shopper and Im kind of slow when that goes so it had nothing to do with the staff got to the cashiers they were fast too good job home Depot staff
Shopper friendly, good inventory on hand, employees are helpful and courteous.
Had what I needed, so I’m happy with that.
Awesome Customer Service They went out of the way to take me across the store to find what I needed. Right before closing they didnt even act bothered.
This location tends to be out of a lot of things. Even if you believe its because theyre selling things quickly, its incumbent upon store management to properly stock the shelves. Thats not hard to do.
Always fast and friendly at the pick up. Cashiers move fast too..
Always my go to, nice employees if you can find them!!🤣😉😜💕
Not crowded at all. Found what I wanted and more. Quick, fast and friendly service
I went to Home Depot today to look at a lawn mower. Your employee Kim was very helpful. Kim answered all my questions. Kim even went outside with me to see if the lawn mower box would fit into my car trunk before I purchased the mower. My trunk was big enough. She helped put it in my vehicle. Kim was very professional. I think Kim is a great asset to Home Depot
My single item curbside order was inadvertently cancelled by the store. I was Not happy. Spoke with Carlton, Manager, who then told me to come by and pick up item at no charge. He even brought the item out to my car. Thats excellent customer service. Thank you, Carlton.
Walked through the entire store and was not greeted nor asked if I needed help. I passed by multiple store associates who seemed more interested in conversing amongst themselves rather than focusing on customer service.
I really liked the way this store was organized. I had a much easier time locating things here than at other Home Depots.
Not sure if this was a manager training day or what but there were plenty people around very polite answered questions as to where items were one person seem to be a little irritated because he was working on a project behind the blocked off aisle which I can understand by his facial expression but he was still helpful in answering my question..
The staffs don’t clean rooms, I found someone belonging underneath bed. It was dated 2009 the bathtub in the ladies door is extremely rusted an mold around tiles. Also have weird looking flies on shower wall. Women with kids will get better help than a single woman without kids.
I believe home Depot is the greatest home improvement store there ever was made and built the supervisors employees exactly know where everything is in their stores and if they dont they find one person that can help you and doesnt give you the runaround if they dont have it they tell you they dont have it they dont say they have it and then all of a sudden all I forgot they dont have it home Depot is a great place to shop at and I recommend it for everybody I give them 10 stars out of five
Just thought that I can share my appreciation of the manager Mike who work today June 2, 2021 around 2:30pm. I came in today to get some wood cut. but the machine was down so I called the manager and Mike showed up he went above and beyond to cut my board for me because I couldnt do it myself just thought that I can give him very very special thank you for going Above & Beyond for your customers
Staff here is great so they keep the lines moving pretty fast but I’ve never been here with the self check-out open and I come 4-5 times a week minimum. Really do enjoy the easy/ quick in and out the self check stations add
Always a pleasure!! I do renovations with a friend, and from when was cutting grass for a living I always seen that Home Depot beat all others in pricing as they still do in 2021 today¡!!
By far the worst home depot Ive ever been too. Everytime I come here you cant get any help to find something and the lones are always so long. Good place if you have nothing better to do.
Warren location door Dept needs better service and my sells guy wasn’t honest so I’m going to get my money back
Fully stocked, lines move quickly. Bathrooms are clean. Someone met me at entrance and directed me. Employees showed knowledge of their store.
Don’t buy an appliance from Hime Depot!1. The service in the store is extremely slow and you will have to wait your turn.2. The system they use to schedule a delivery is equally slow and difficult for the Home Depot employee to use.3. When your scheduled delivery date comes2 weeks later, they give you a window of 9-1:30. Then in my case they called me at 2:30 to tell me that they won’t be bringing it out that day. Of course after I waited for them.4. The best part is when they tell you that you won’t be getting your appliance that day they tell you that the next available delivery slot is another 2 weeks out, rather than making an effort to deliver it the next day!If you like waiting during each and every step of the process than the Home Depot will make you very happy.
Fully stocked, lines move quickly. Bathrooms are clean. Employees showed knowledge of their store.
I found everything I need, the cashiers very nice and the crew very helpful
Ordered the Alice Spring ChicKen. It was warm at best supposed to come with mushrooms and onion. Had 1 mushroom no onion. Husband had ribs ate 2 bones no more again warm at best. For the price of these meals will not be returning.
This place has literally EVERYTHING. They also have the best customer service.
Got to love the servants and the supplies that they have in stock all the time you go there
I love this store big everything’s you need is here well arranged staff are so nice 😊
One of the smaller stores around but conveniently located near my home. Always a line to checkout but moves quickly when theres registers open
Had a real nice salesman even gave me a little discount. Bought a screen door.
They opened about three minutes early which is pretty cool. I used the Home Depot app and it told me exactly where the products I was looking for were located which is pretty awesome. The young lady that checked me out was nice and very polite which is pretty dope. All in all I would recommend this pretty fly Home Depot to the general spottieottiedopaliscious public.
I love to shop for house plants here and thin na for my home.
Great store ...you will find what you need Most Definitely
Not a bad store some times employees go above and beyond for help but my husband who is handicapped never gets help loading even when he asked and I have called for help for him
Friendly staff, easy pick up. Open really early. Lovely lady that helped me and overall good energy.
C J was so helpful in assisting me in finding what I needed.
Home Depot has best home decor at cheap price.
My cashier was great. The gentleman in the lawn section helped me with choosing the Ryobi system that he uses. He pointed out the attachments you can get for the timer rather than getting all separate tools. Thank you!
Associates were really helpful in pointing me in the right direction to get ALL the tools for my job. Thank you Anthony and Randy for your help today!
Great products at great prices. Fantastic selection of gardening products and flowers. The staff is always friendly and mostly helpful.
Took grandson to get a tool he needed, saw long line in order to pay for it. Figured we be there for quite a while but at least they had more then one register open & we were in & out in no time. I usually dont shop there but if l need any household items l would surely go back. Keep up the good work !! I wish all stores were like that.
It was all the way great until I gt home and realized I had to go back because the 52 dollar bug zapper was used
Customer has to physically go deep into the parking lot to get their own cart. Not just once, every time!
Very helpful, answered all of our questions and helped to the best of their ability. Couldnt ask for better. Good work guys!
They had everything I was looking for, great
Perfect for everything, but price keep 🆙 everything
Went on a Saturday morning, wasnt to busy. The guy in the flooring section was really helpful and cut the carpet we needed with no issues
Very looking store further away from my area better service and great variety in products very assorted very friendly people
I enjoyed my time with home depot
Brought shopvac, dehumidifier and cleaning supplies for basement floodingGood quality and reasonably priced
Saw online I could buy a bonsai... but couldnt find it. Other than that, really nothing horrible I can say about this place. I like going to Home Depot just to look at the light aisle and make renovation decisions for a house I dont even own yet. The aisles inside were a little crowed and dark by the grills but I wasnt down that way for too long so it didnt REALLY bother me. Just thought I would throw that out there.
Great experience with my mom here on the evening of 03.19.2021about an hour before closing. The woman working in the electrical outlets aisle that night was very very helpful, and quite knowledgeable. We were looking for some new gfci outlets and wall plates.
Slot of items out of stock.. otherwise great. The customer service is great here. The cashiers are really cool. Keep up the hard work ladys, we appreciate you so much. I just like going here.. 😂
Found everything I needed . Service great
Expect long waits at checkout!!! The manager is against opening the express checkout. Four registers compared to one, I dont get it. Add 20 mins to your trip just for check out. ☹️
Good assortment of items. Well organized
Had a flooring quote from here thinking it would be cheaper. Mind you they charge for a quote never had that before. Getting charged for a quote. Anyway I had already had a quote for real hardwood floors though my whole (small) 1200 Sq ft house home depot quoted me 3,000 more to get there cheapest laminate and cheap tile. I was so confused. The added on things that were already done at my house. Waste of time for a flooring quote dont go here.
No covid fear here. Just left About 20 people walking around with no mask. Fine coming there way.
Always great shopping staff very helpful prices, except wood, are fair. Shop there 3-5 times weekly
I arrived early at 7:30 and was looking for a gate lock and needed assistance and walked up to associates who were all standing around talking and asked for help and all they could say is they didnt work in that department. One associate said she would page someone and I stood waiting as multiple people continued to go by and no one stopped to help me.....one guy I flagged down and asked for help he says that he doesnt work in that department and pointed me to the person who does and she says shes too busy to help pure rude.....I get confused in hardware stores and need help and they were no assistance and made me feel worse especially since I was coming for the lock because my grandmas yard was broken into and ransacked but instead of the associates helping they let me know as a hole they are too busy as a company to help their people
Nice place but service for customers
Home Depot is the best they got good prices and theyre always there for the community.
Great place, with great plants, and a banger for a theme song... It has everything you need.
Love home Depot! Customer service is pretty good.
Found what I wanted easily. In and out really quick. So quick my Chinese food wasnt ready yet.
Finding it yourself is easier than finding a person who works there. But great selection on stuff.
I went there to get some paint and quickly became overwhelmed and found out the process is not as simple as picking the color. I wish I remembered her name but she was amazing, patient and knowledgeable. I felt like I was paint expert by the time I left and I was very satisfied with both the purchase and the experience. If I had to nitpick there was a door greeter who did not acknowledge me at all, no biggie but is worth mentioning. Overall the experience was stellar.
I went to get all my vegetable seeds, dirt was a great price and menur hopefully this weekend I will plant
Knowledgeable staff THAT was MORE than willing to help you find whatever youre looking for AND fast check out!
Great place to grab home furnishings and hardwares..Friendly staff, large store.. good parking..Wood areas are dusty while they are moving stuff around.. things are decent priced and staff are knowledgeable..
Only shopped in the garden center today. Really glad to see they have an AC unit in the shake for the outdoor cashier.
Love this location! The employees are very knowledgeable and helpful.
Called a daybefore my visit and was told the garden center opened at 6am. I had to ask the associate on the phone several times about opening times because she kept repeating what time the store closed!Arrived at 6:30 am the next day.The garden center was open, but had to walk through the entire store as it was not open from the outside. This was an errand specifically for and with my elderly mother who has difficulty with mobility, so I wish I had been told about this. Not a great variety of outdoor plants, and some of them looked like they were in bad shape.
I like this location for it’s convenience only.. But service here is just a complete flop.The employees seem super annoyed if you ask them for help. And some of them will just straight up ignore you!There was one day in particular when I was here with my mom. We kept calling out to an employee for help, but it was so obvious he was ignoring us.Eventually, we were able to get his attention, but, it seemed like he was hesitant to help us.. Even though he had no issue helping out the other customer before us.I’ve noticed that with a lot of the employees here at this specific location.. not sure why.I did, however, have a pleasant encounter here with two very sweet employees during another one of my trips (didn’t catch their names, unfortunately). But it seems as though those kinds of employees are rare at this location.
They did have all items I was seeking...please expect long lines due to Covid-19. Also, they trying to minimize the cashout flow option as best as they can. I do enjoy shopping there and the service representative are always helpful. I believe that HomeDepot is the new place to hang out because it doesnt matter what time of day or what day of the week they are always busy...
Fully stocked with the items i needed.
Needed help and the employe was very Johnny on the spot and helpful treated you like a human being and not just a customer that was nice, once at the checkout it was fast and cashier very professional . Hats off to Home Depot will be back.
Good place most employees are solid but i see more of them talking to eachother or just have their heads buried in their phones most the time now.
Home Depot is always a pleasure to go into the shop but some one day items are overblown and prices they have nice tree to buy to plant in your yard
Home Depot is my to go to place. I had Windows & Siding and roof and Etc done by Home Depot and its always Deb Euless. Thank God
Had the products I wanted in stock and easy checkout.
I walked around looking for a door, finally found someone to help. He told me exactly what I needed
Waited an hour and a half, talked to 3 different workers and they told me theyd be back or send someone else, no one came. $1600 riding lawn mower purchase i will happily take to lowes instead.
I get better service anywhere but there
You can find some good sales there but the staff is not too much help
Not to impressed. Stock on shelves is a mess. Not organized at all. Or out of items. And staff not to helpful. When you ask an employee for assistance they act as if you inconvenienced them. Not all, there are some that will help you with a smile.
The only reason im giving this a 5 Star review is because of the manager name Chris! Very nice man did his job by helping my father and I out with a problem we had regarding about a Christmas tree. Now my children can finally have a big tree this year thanks to him.
Paint section has horrible customer service. Go to Lowe’s
Employees careless act like WHAT DO WANT! forget it. Cashier are worse.
Some stuff is becoming too expensive. And they did not have marigolds (I bought them somewhere else).
All employees were looking clean and happy despite the pandemic very plesent.