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Collison Direct
13365 E 9 Mile Rd, Warren, MI 48089, United States
Appearance
Collison Direct
Comments
ar
Review β„–1

I just had a horrible experience, with waiting for an entire bumper for my vehicle πŸš—. I have an old Mercedes and after paying $1100 for the bumper to initially be replaced the nearby shop Ive gone to for repair work for years never informed me that my tires were shot; so of course I didnt replace them, then next thing I know; my tire blows, then my rear bumper aligns with the wheel well, and completely comes off. This is the new replacement, mind you. So, I have no warranty, the owner bob put tape; on my car as a temp replacement, although, I didnt mind a few weeks until the part arrived. Because I only get 525$ weekly, and that week I had another bill πŸ’΅ to catch up; anyways, I visit approximately 6x, because no one answers my phone πŸ“² calls; If you just planned, on not fixing it, just acknowledge it; so I can network, and find another shop. Dont immaturely, ignore me; or avoid me, then voice and communicate; Ill make it first priority, due to the wrong part arriving, then a defective part secondary. Honestly, Ive used the estimate to search πŸ”¦ for other shops. Whatever it is Ill pay πŸ’° it, although, I feel I may have to press charges; for jeopardizing my life, by putting tape on my car πŸš— as a temp fix, which has been more permeable; Ive gone to the shop next door for years. I wouldve assumed the tire incident wouldnt have occurred; and the bumper came off instantly, as if it were pliable, and flimsy. I would recommend them for minor work, nothing that would jeopardize your life; if it werent available, or correctly mounted.Below, is a before and after photo; I wouldnt suggest service unless, you have a cheap vehicle πŸš— .

Zi
Review β„–2

They did a great job. I didnt have to wait a month.

Ja
Review β„–3

Bob has always done an amazing job on my cars for a great price. I had two accidents on my Dodge Dart and no one can tell I had any damage. Thank you bob and his team!!

Jo
Review β„–4

Great place wonderful service A-1 Work

Ma
Review β„–5

Always fair fast and friendly.Have used for multiple issues and always felt taken care of

Mi
Review β„–6

Bob and his team did a fantastic job on my custom front bumper! Took care of everything top to bottom! Fair pricing and quality work. Would highly recommend to anyone!

Jo
Review β„–7

Bob was great to work with. The workmanship is top class and I could not be happier with the quality. I thoroughly recommend Collision Direct. 5 stars all the way

Ke
Review β„–8

Bob the owner brings 20+ years in collision repair & paint experience. I knew my truck was in great hands with him. Hes honest, fair and trust worthy. Stop, dont go any where else with your auto repair. This is the place.

La
Review β„–9

They do great work. They care about the cars and customers. Very friendly and knowledgeable. Hard works not to mention a very clean environment.

Ti
Review β„–10

This place is absolutely amazing! Bob is a lifesaver and very fair. Even after being short staffed today he still got me in and out. The guys at Collision Direct do amazing work.Bob was extremely helpful and pointed me in the direction of everything that I needed. This is definitely the place to go for all your car needs!

Su
Review β„–11

Stopped in here for a quote, met with the owner. He told me he just moved in to this building November 2016 and has been in business for over 20 years. Its great to find shop that does an amazing job and stands behind it. I highly recommend this place! Stop here first and save your time not shop hopping.

Ki
Review β„–12

This place is awesome!!! Bob will take care of you. The people here at Collision Direct are the best. They helped me out tremendously and got me back on the road in no time. The pricing was fair and the work is quality. If you are looking for an auto shop this is the place to go.

Da
Review β„–13

Initially approached Collision Direct to get a quote on replacing my rear bumper after an accident. Out of 4 total quotes I received, Collision Direct came in at the most reasonable. I spoke directly with Bob the owner, and got a great feeling about his character and intentions from our first meeting. This took place in December 2018 mind you. Ultimately I decided not to get the job done because I did not feel it was a big enough priority at the time.Fast forward to July 2019, I had been dealing with water leakage in the trunk of my 2008 Buick Lucerne. I remembered my initial meeting with him and being impressed with the way I was treated, so I decided to get a water test done finally (which was at no cost to me) to determine where the leak in question was coming from.Bob determined where it was a few hours after bringing it in. He told me the tail light needs to be sealed and how much it would cost to fix. I Brought in early next week on a Monday, and he had it back to me the SAME DAY. I have had absolutely no leakage problems since.I am very pleased with Collision Directs Service and the fairness of their prices. I will absolutely come back to them again if I need body work in the future!

Li
Review β„–14

They did a great job on my car in a timely manner and the best pricing I could find. Everyone there was very courteous and professional, Bob, the owner is awesome.

Je
Review β„–15

Bob was very reasonable, he also fixed my car in a very timely matter, highly recommend

Ti
Review β„–16

Bob worked on my Van it was a difficult job he was working with parts I already had. He had the job completed when he said he did and for the price he said.

Pe
Review β„–17

Did the work in half the time of other quotes. Perfect. Looks brand new. Saved money.

He
Review β„–18

Nice real nice

Ch
Review β„–19

Great place. Top of the line work.

Ki
Review β„–20

Great guys. Have done business with the new owners at a different location my entire life.

Na
Review β„–21

Fast and clean work

Ro
Review β„–22

Excellent work

Ka
Review β„–23

The best

A
Review β„–24

ASK FOR BOB!

es
Review β„–25

Person who answers phone is very rude

Mu
Review β„–26

Very rude

Information
4 Photos
26 Comments
4.6 Rating
  • Address:13365 E 9 Mile Rd, Warren, MI 48089, United States
  • Site:http://collisiondirectmi.com/
  • Phone:+1 586-200-2140
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Auto restoration service
  • Towing service
  • Window tinting service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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